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Solaray Energy
Works well!
The Solaray team communicated well. Installation was quick and neat. I’m very impressed with the Enphase and LG combination to date ( system has been installed for 2 months).
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NicklsSydney, NSW
So far so good, still early days.
We have found the sales team very helpful and professional in their approach
The installation team were punctual, polite and very tidy on finishing the job
Customer service staff very helpful and they organised the grid connection.
We had no issues with the company and we would have no hesitation in recommending Solaray Energy.
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FrancesSydney, NSW
Great Choice - Seamless Process
We had been contemplating which company to go with to install our Solar for a while and we always like to go with a provider that has been recommended to us through a friend or colleague.
All the staff including sales and trades persons were friendly and easy to deal with. No issues with the whole process. I would highly recommend Solaray Energy.
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- Verified customer
Excellent customer service, highly recommended
After a lot of research we had received quotes from six different companies. Then friends recommended Solaray. We phoned Solaray and they offered us the exact system specification we were looking for; LG panels, Enphase microinverters with consumption monitoring and Clenergy black rack system.
We are very happy we chose to go with Solaray even though the Solaray system was at the higher end of our budget. We found them very professional and easy to deal with from Grant(sales), Andrew(installation manager) and especially Tammy(coordination mana...Read more
ger). The installers / electricians who undertook the work were excellent and had the 34 panel system installed and operating in just 3.5 hrs. We are very pleased with how the system has been operating and the after sales service and support we have received. We will definitely be recommending Solaray to any friends looking for solar.Similar opinion? Write a review on ProductReview.com.au!
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PhuongHunter Region, NSW
Great customer service and products
Great service from start to finish. Professionalism level shown by Solaray staff especially Nick, Tammy and Deb was second to none. Provided great details about the Trina made the process easier to choose. Great installation by tech team. Working well from day 1. Highly recommend it.
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Nicole C.Sydney, NSW
Highly recommended!!
The whole process, right from quote to installation was handled with honesty and thoroughness. All of my queries were answered promptly and reassurance.
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RickSSydney, NSW
- 2 reviews
A very good experience
Understanding solar as a consumer and organising quotes is a complicated task. The sheer volume of information that you get bombarded with can be overwhelming. Once I found Solarquotes.com.au and asked for two quotes, the process got easier. Solaray was the one I chose. They were informative, used quality products, were price competitive and were not pushy. They even offered an upgrade at no extra cost to a newer panel. Once committed, the process was seamless. Aside from a delay because of rain, the installation was straight forward and the system worked from Day 1 - and continues to function fine. Do your research but I highly recommend Solaray Energy.
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Larry L.Sydney Surrounds, NSW
Great Service
From my first contact by phone, I was able to sort out the details of the solar system and battery we wanted. They were prompt in quoting and arranged for a phone call in a few days to answer any questions. I did expect a bit of a wait after settling on the details, but they surprised me by being able to fit in the installation fairly quickly for the enphase inverters on top quality LG panels. The panel installation went without any problems but the battery had to wait for a couple of weeks. They had a separate crew for battery installations. T...Read more
he battery installation was done in half a day. Their manager kept in touch during the whole process & was very quick to answer any emails. I was impressed with the professional handling of the job from start to finish. Our system has met our expectations - in performance and the neatness of installation. I would recommend them for a quality job.Similar opinion? Write a review on ProductReview.com.au!
scottSydney, NSW
review of Solaray Energy
100% happy with service and install and follow up services, panel install was tricky but techies new there job well , service and email follow up has been good
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MarkSydney, NSW
- 2 reviews
Great experience
Solaray installed an 8.88kW system for me with Trina panels and Enphase micro inverters. I did a great deal of research and had a good idea of what I wanted so it made it easier to compare companies on a like for like basis. Solaray came in a bit cheaper than the 2 other contenders however that was not the primary reason I chose them. I wanted a reputable company of course and their reviews combined with dealing with them through the quoting process convinced me.
Everything about their operation is slick and professional. They assign a liaison ...Read more
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Gene and CharmaineSydney, NSW
- Verified customer
Excellent service and experience.
Dealing with Solaray in the purchase and installation of a new solar system has been one of the smoothest and easiest home improvements we have undertaken. From the initial contact with the sales team through to final installation the process was seamless. All questions and communications were handled promptly, courteously and professionally. We would have no hesitation in recommending Solaray to prospective buyers of solar systems.
Gene & Charmaine
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Great customer service
Communication was great from beginning to end. Very professional. We had an issue that needed attending to after installation and we had a quick response with the installer returning the next day to help fix it. I can’t really compare to other companies in terms of value for money, but we are happy with the products and service provided.
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Justine L.Sydney, NSW
Excellent service from Solaray
Installed an 8.14kW solar system with 22 Trina panels and Enphase microinverters. Very impressed with sales / service and communications. Competitive price. Highly recommend. The install process went according to plan & i'm super pleased with the result. Thanks Solaray.
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JoseSydney, NSW
Great service and experience
Installed a 11.52Kw system, a LG-Neon 360w panel (32-panels) and a SMA-Tripower inverter. The process from quote to installation was carried out to plan. The company delivered, installed and completed the job as stated. The install team arrived on time and carried out the install as describe by the co-ordinator with no interruption to my day. The dealings with the company was fantastic, all questions answered and prompt responses to my calls or emails, great customer service. The panels look fantastic and I am very pleased with the job.
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A very great help.
Installed a Solaray system (Trina Honey 370 watts/ SMA Sunnyboy inverter) on the 8/09/2020.Good product,stylish &price is competitive.Staff were very helpful & friendly (particularly Tammy)who made the constant update from the time you place the order, schedule and follow up call after. A very excellent service. Installers were professional , knowledgeable & tidy up the place after installation. Highly recommended this Company and easy to deal with .
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JasonSydney, NSW
- Verified customer
Very good product and service
Installed 8.2kw solar system about 2 months ago. (Lg panels & Enphase inverters) Staff were very friendly and installers were professionals. Very happy with my system. Also very competitive price too. Highly recommend it.
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Caddo
- 2 reviews
- 4 likes
Great experience - highly recommended
From initial contact, to supply and installation, all went very well. Pricing competitive, service co-ordination smooth, and installers experienced and thorough.
The Enphase Micro-Inverters are safer and are brilliant for locations with shaded areas, future expand-ability and low light conditions. Have been amazed at how they still generate power on very overcast days.
The Enphase Envoy is brilliant, connects to home WIFI, and records all power generated, imported, and exported on the Enlighten app.
Based on my experience, I would highly recommend Solaray.
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AbdulSydney, NSW
Satisfaction through perfection
Highly recommended and very professionally done everything. I think when you get the same thing which you have been told or been advertised then you get perfect satisfaction. Product is very good and very efficiently working. I have told many others to go with these guys. Australian standard job, Australian professionalism and Australian customer service. I am really satisfied. Thanks Solaray and thanks everyone there.
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Jack
- 4 reviews
- 1 like
- Verified customer
Excellent in every way
I did a lot of research and got quotes from five or six different companies before settling on Solaray. I found them to be excellent to deal with at every stage of the process, from Nick in Sales through to Rebecca during and after the installation. They were all very knowledgeable and friendly, and everything went really quickly once I had made my decision. There was no hard sell, and their product quality and price were hard to beat. The installers were also excellent - twenty panels installed in four hours, and I’ve been very happy ever since. I can’t recommend Solaray enough, and will definitely be giving their details to any friends looking into solar.
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RB SheridanSydney
- 4 reviews
- 9 likes
Professional from start to finish
Having reviewed the extensive information on their website, I had no difficulty in settling on the preferred system configuration. The quotation was competitive, and every communication and question was answered quickly, professionally and courteously. The installation was quick and easy, and the system has been working normally ever since. Average daily production since installation has approximated the monthly values provided on the Solaray website. Solaray are easy people with whom to do business. I recommend them.
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Questions & Answers
Edna Ferrerasked
Is it Australian Standard to shortened the vent pipe on the roof to accommodate solar panel?
No answers
Details
Category | Solar Panel Installers and Solar Retailers |
---|---|
After Sales Service | Yes |
Solar Connection Type | Grid-Connected, Hybrid and Off-Grid |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Member | Yes |
Solar Connection Type | Grid-Connected, Hybrid and Off-Grid |
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