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Solaray Energy

Solaray Energy

4.3 from 63 reviews · View Statistics

Reviews

4.3

63 reviews
  • Value for Money
    4.4 (49)
  • Product Quality
    4.8 (48)
  • Return Claim MadeYes (1) · No (51)
  • Customer Service
    4.5 (57)
  • Warranty Claim MadeYes (2) · No (51)
  • Purchase Price$11,832.61
  • Timeliness
    4.9 (42)
  • Job Satisfaction
    5.0 (40)
  • Rates and Fees
    4.7 (36)
  • Installation
    4.6 (51)
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JDMUTTON1960

JDMUTTON1960

  • 2 reviews
  • 1 like

Fantastic Service

published

Fantastic service, great installation team with an install time around 3.5hrs Tammy and the team at Solaray kept me informed and in the loop through the entire process. Now with the ability to see a live consumption and solar panel/ Tesla battery and grid breakdown via the Tesla mobile App it's now a very satisfying process seeing what the Sun can provide and store away in energy savings.
JDM
Tullimbar (South Coast, NSW)

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Ever Power Solar

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Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

291 reviews
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Excellent, Responsive Planning and Installation

published

Very prompt follow-up response from Lisa in sales to my request for information and a quote. Excellent planning information and subsequent check 'phone calls. Replaced a 16 year-old small system with up-to-date LG panels & Enphase micro inverters. Removal of old system and installation of new all in one day on a 2-storey home. Very tidy workmanship.

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Great team from Sales to Final Checking of the Installation.

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Excellent consultation start to finish.
Thank you Steve for working with us to get the best layout and value for money.
Thank you Deb and Tanya.
Thank you to Tim electrician) who came out a few days after installation and completed a full check of the electrical system, ensured all was as required bu electrical authorities, checked every solar panel 922) installation and micro inverter, lifted one panel and tweaked it a bit and he even replaced a damaged we had and fixed the lingering leak we had 9saving us the upcoming roofing service call).

The Solaray team is AMAZING!

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Daniel P.

Daniel P.Sydney, NSW

10/10 Sales and Installers

published

Great Sales team. Listened to what i wanted and provided a competitive price. The installers did amazing work, 0 broken tiles, they ran the cables neatly in the roof and kept the sarking entacked. My biggest worry was about damage to my new home that was less than a year old and they didnt leave a scratch. Solaray and their installers did an excellent job. Only took 1 day to install.

Would recommend to anyone who is serious about getting solar to contact Solaray

10.22kw system:
LG neon 2 panels
Enphase micro inverters

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First Class service From Sales to Installation.

published

I chose Solaray for a 7kw install & I'm so glad I did. Steve at Solaray helped me review all the quotes I received from others & explained differences his advice was spot on Steve wasn't pushy, no any big sales pitch, he was patient upfront & honest. I would really like to thank the whole team at Solaray for making the whole process so easy & the team of Installers lead by Josh did an awesome job in excellent time.
Thank you once again to Steve, Tammy, Rebeca & Josh & he's team. Don't waste your time with Others.

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Jeremy

JeremySydney, NSW

Great End to End Experience

published

We had a 10kw system installed and the quality of the installation was excellent. They entire team was extremely accommodating even taking into account some other roof maintenance that was taking place at the same time - highly recommend these guys.

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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

291 reviews
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Excellent!

published

Solaray are the only solar installation company I woul recommend - I spent months researching solar installation as it is a big investment and important to get right, and they absolutely represent the best product, advice, price and customer service. Our bills have been slashed, don't put it off!

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Jim

JimSydney, NSW

Excellent Installation Team

published

We had a 6.66kw solar system installed yesterday by the Solaray team. I want to complement them on their attention to detail, their excellent communication skills with me their customer and between themselves, their hard work on a hot roof and on their courtesy. I would recommend this team any day!

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Eden Connell

Eden Connell

  • 2 reviews
  • 1 like

We are extremely happy. Solaray made the process seamless and easy.

published

We are extremely happy.

We had a 8.1kw system with Enphase microinvertors installed.

It can be daunting finding a provider to install solar but with Solaray this process was seamless.

Thank you to the team for their hard work.

At the time we have had crazy rain in Sydney so their communication was really appreciated we had to juggle a few different days and this was no problem at all.

If you are looking to go Solar there is no need to go anywhere else.

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Extremely satisfied

published

From the point of our initial enquiry to completion of install, advice, guidance & help was first class, nothing to much trouble. To all concerned well done, we will be pleased to recommend "Solaray Energy" to all friends & colleagues interested in installing a system.
Well done "Solaray"

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Bill Fretwell

Bill Fretwell Sydney, NSW

Great Service and Flexibility

published

We had a 6.6 system installed professionally and on time as agreed. The service at each stage, Sales to Installation was smooth and efficient. I can confident recommend this company

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Nick

NickSydney, NSW

Great communication and support

published

Very easy and well-supported process. The communication throughout was very clear and we were given good advice to help inform our decision. The website was also a very useful reference tool. The panels have been performing well since installation, no issues at all. Highly recommended!

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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

291 reviews
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Christopher

ChristopherSydney, NSW

Good service & communication

published

Smooth process from initial contact with Solaray through quotation and installation
Work completed as scheduled with clean up at the end
No issues since installation 6 weeks ago - Solaray have been in contact since to confirm all OK
Pleased with the LG and Enphase microinverter combination - daily power generated as per spec (on fine days)

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Gareth W.

Gareth W.Sydney, NSW

Excellent Service

published

Dealing with Solaray was easy from quoting to installation. First Day of Installation was rained off so the works were rescheduled to the next week.
Would recommend Solaray to anyone who is looking to install Solar.

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jeff

jeff

  • 6 reviews
  • 8 likes

No support after installation

published

After installing the solar panels I have been trying to add batteries to the system for the last two years.
They never reply to any emails even for warranty problems that I’m having with the installation.
Waste of money as they said I could upgrade the system and the warranty is useless.

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Jason L.

Jason L.Sydney, NSW

As Promised

published

Professional communication throughout.
Trades turned up on time, explained the process and completed on time.
Post-installation response with the system set up and remote monitoring was prompt.
Happy generation 3x more power than we use.
great result.

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Works well!

published

The Solaray team communicated well. Installation was quick and neat. I’m very impressed with the Enphase and LG combination to date ( system has been installed for 2 months).

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Nickls

NicklsSydney, NSW

So far so good, still early days.

published

We have found the sales team very helpful and professional in their approach
The installation team were punctual, polite and very tidy on finishing the job
Customer service staff very helpful and they organised the grid connection.
We had no issues with the company and we would have no hesitation in recommending Solaray Energy.

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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

291 reviews
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Frances

FrancesSydney, NSW

Great Choice - Seamless Process

published

We had been contemplating which company to go with to install our Solar for a while and we always like to go with a provider that has been recommended to us through a friend or colleague.
All the staff including sales and trades persons were friendly and easy to deal with. No issues with the whole process. I would highly recommend Solaray Energy.

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Excellent customer service, highly recommended

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Questions & Answers

Edna Ferrer

Edna Ferrerasked

Is it Australian Standard to shortened the vent pipe on the roof to accommodate solar panel?

No answers

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid

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