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Solargain
4.4 from 552 reviews · View Statistics

Reviews

  • Value for Money
    4.5 (194)
  • Product Quality
    4.5 (185)
  • Return Claim MadeYes (4) · No (191)
  • Customer Service
    4.3 (204)
  • Warranty Claim MadeYes (20) · No (181)
  • Purchase Price$5,704.61
  • Timeliness
    4.5 (59)
  • Job Satisfaction
    4.5 (54)
  • Rates and Fees
    4.5 (42)
  • Installation
    4.6 (188)
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Chris B.

Chris B.Perth, WA

  • Verified

Great professional service

published

From Jeremy in sales to Dan and Cooper who did the install, Everything went smoothly.

Jeremy answered every single question I had, from the ins and out of Solar rebates through to the way the N-Type panels work- and I asked a lot of questions!

Dan and Cooper who showed up to do the install were professional, helpful and courteous.

I chose Solargain because of the history they have with solar installs. A lot of companies have popped up over the last two years due to the STC rebate and that concerned me.

10/10 would go with Solargain again.

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1 comment
Solargain
SolargainSolargain

Hi Chris. Thank you for taking the time to leave us your review, we really appreciate it. If you ever need any assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

295 reviews
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Very happy with Solargain

published

Great job by the boys and the office staff as well. have recommended someone else to use Solargain already. The job was done on the appointed day, and they were informative. The latest V2 6kw Huawei inverter is great . Battery ready.

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Solargain
SolargainSolargain

Hi. Thank you for taking the time to leave us your recommendation, we're very happy to hear that you had a good experience with our team. If you ever need any assistance with your system you can reach us on 1300 73 93 55. Kind regards, Solargain.

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Rick

RickPerth

  • 2 reviews

Delivered as promised

published

Easy installation, good tradies, cleaned up the mess and very happy overall.
Only downside was the wait for installation from ordering (8 weeks) but understandable when dealing with a popular company.

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Solargain
SolargainSolargain

Hi Rick. We're very happy to hear that you're happy with the overall outcome. If you ever need any assistance with your system, we're more than happy to help. You can reach us on 1300 73 93 55. Kind regards, Solargain.

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Gail and Paul

Gail and PaulPerth, WA

Thank you

published

Thanks David ,Jason and Callum install team from Malaga for an easy change over from our old HWS , a helpful friendly team to deal with who got our new Solar HWS up without fuss and minimal disruption ,thanks again guys Gail and Paul

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Solargain
SolargainSolargain

Hi Gail and Paul. We're glad to hear that our team were able to provide you with an easy changeover process. If you ever need any assistance with your system we're always happy to help, you can reach us on 1300 73 93 55. Kind regards, Solargain.

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tony Moser

tony MoserWide Bay-Burnett, QLD

This is Pefect

published

We are Very Happy the Guys are very Friendli and helpful they even finished the Job in the Rain and Damian helped us whit the Computer to put everything in correctly Thank You

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Solargain
SolargainSolargain

Hi Tony, Thank you so much for sharing your experience. We'll be sure and pass your positive comments to Steve and the team in Hervey Bay. If you ever need any assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Karina

KarinaPeel, WA

  • 6 reviews
  • 4 likes
  • Verified

Excellent!

published

From sales person to installer team great to deal with and very helpful. Installed on date quoted. Panels installed smoothly with minimal distruption to us (home on day). We also had the iStore hot water system installed by same company as same time - again well done. (total price inc the iStore). We'd recommend.

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Solargain
SolargainSolargain

Hi Katrina. Thank you very much for your recommendation, great to hear you had such a good experience with our team. If you ever need any assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

295 reviews
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Patrick B

Patrick BMetropolitan Adelaide, SA

best investment

published

A relative had used Solargain 12 months before we did. Waiting to see how his went cost us $3500 in electricity that year. My relative was very happy with both the product used and the electrician that did the install. We signed up for the same size install (10kw), and after the first year we were $600 in credit on our electricity account.
Every other company told us that we had to get rid of our 1kw system installed 11 yrs ago.
Ends up that's just lazy companies avoiding a little more work.
Our old inverter was Fronius, so that's what we wanted again, why would we change to another brand after now 12yrs faultless operation.
Don't wait like I did, it just cost us money.

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JulieD

JulieDPerth, WA

  • 4 reviews

Fantastic company to work with

published

Communication was fantastic right from the start of the quotation process through to installation. All staff have been professional and courteous. Any questions we had were answered promptly. Thanks Solargain for a tremendous job.

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Solargain
SolargainSolargain

Hi Julie. Thank you very much for your glowing review, it's great to hear how happy you were with our teams service. If you need any assistance with your system we're always available on 1300 73 93 55. Kind regards, Solargain.

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Blue F.

Blue F.Perth, WA

  • 2 reviews

So glad we went with Solargain

published
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PhillipW

PhillipWPerth, WA

  • 2 reviews

Solargain did it again!

published

Solargain installed our first solar power system 10 years ago and when it was time to upgrade we called them again. They knew exactly what we wanted to achieve by upgrading and recommended two options. When we decided what we wanted they were very supportive and explained in detail what the output and savings would be. Brendon was very knowledgeable and helpful. The installation team arrived on the day promptly with prior notification that they were coming. Erin and Phil were also very helpful and knowledgeable and answered wny questions I had. Installation was smooth and hassle free and we now havea solar system that performs extremely well. We are very happy with the team from Solargain and wouls recommed them to all.

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Solargain
SolargainSolargain
PhillipW
PhillipW

Thank you guys!

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Kris

KrisGreater Melbourne (Metropolitan), VIC

One more happy customer

published

Great company to deal with, someone recommended me them , now I'm happy to recommen them to others, All proces was positive experience
Very supportive, honest, professional staff, thanks so much.

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Great service all the way!

published

Excellent customer service. Only recommend to me what I actually need. Everything is explained clearly with good patience. Installation techincians were friendly, clean, came and finished the job on time.

Timeliness
Installation
Incentivised ReviewNo
1 comment
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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

295 reviews
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Daniel

DanielGreater Melbourne (Metropolitan), VIC

Excellent service

published

The professional and friendly staff rom quote to Installation made the whole process as easy as it could have been. every person I spoke to was friendly and very helpfull

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Solargain
SolargainSolargain

Hi Daniel. Thank you for your glowing review, it means a lot to us to know how happy you were with your system. If you ever have any questions about it, we're always available on 1300 73 93 55. Kind regards, Solargain.

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Casper

CasperCentral Highlands and Goldfields, VIC

  • 2 reviews

Solargain product and installation

published

I am very pleased with the product and also the crew that carried out the installation.. I am happy to be contributing to the environment and hopefully slowing down climate change, as well as saving money on power. I also hope to instal a battery further down the track to save even more.

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Solargain
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Excellent job done and great customer service

published
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good advice and service

published

Sales person seemed very honest, offering sound advice with several options. The installers were very efficient and a pleasure to deal with. At this stage it is only 1 week since install and we are very happy with the results

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customer_first_namec

customer_first_namecSouth-Eastern Region, NSW

  • 2 reviews

Solargain could accommodate my preferred panel options without any hard-sell add ons at a great price.

published

The panel installation was long and proficient with quality as the aim. I'm glad the team took the time to make sure every component was installed correctly. They answered my questions throughout the day and kept me informed of the process. My only improve would be a pre-installation inspection to ascertain the roof insulation. As this meant the power to our house was off for an extended period.

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Solargain
SolargainSolargain

Hi. Thank you for taking the time to leave us your review and your suggestions. We're glad to hear that overall you were happy with your installation. If you ever have any questions you can reach us on 1300 73 93 55. Kind regards, Solargain.

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K Aus

K AusGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Highly recommend them.

published
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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

295 reviews
Ad
Cameron M

Cameron MPerth

  • 2 reviews
  • 4 likes

Great to deal with

published

Solargain were great to deal with from the initial contact and quote process, through to installation. I organized 4 quotes and Solargain were the most professional. No hard sell, no constant call backs hassling with an even better deal and no speaking to someone goodness knows where.
The information flow was great. BookIng the installation in was easy and they accommodated changes. On the day of installation, everything worked like clockwork. It was a joy dealing with Solargain.

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Jan C.

Jan C.Greater Melbourne (Metropolitan), VIC

It went really well

published

The tiles on my roof were old and soft, so quite a few got broken, there was no way around this. But the system got fully installed, and is working great. They even took away all the broken tiles.

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Page 1 of 28

Questions & Answers

Pat C.

Pat C.asked

How to download the solar gain app

2 answers
Solargain
SolargainSolargain

Hi Pat. We do not have our own app, but the inverters we supply often do. What brand of inverter do you have installed at your home? Kind regards, Solargain

Alan
Alan

Thats what children are for, remotes & Apps

Gary

Garyasked

I have just had a solar system installed and they put the wrong panels on my roof. They gave me 22 stp 300s suntech panels and we should have had 21 315 watt trina split cell panels. My question is should I get them to swap the panels to the correct panels or are the ones I have been given just as good and I leave them on the roof save messing about.

1 answer
Solargain
SolargainSolargain

Hi Gary, was the system installed by Solargain or a different company? We don't stock the products you're referring to (Trina or Suntech). If you would like to discuss this over the phone, please call us on 1300 73 93 55 and ask for our Service Department.

David

Davidasked

Some years ago Solar Gain put us in 6 panels and later a new hot water system. We were impressed with the service but would like some advice/quotes on possibly upgrading the current system we have. We live in Maida Vale

3 answers
Solargain
SolargainSolargain

Hi David, thank you so much for taking the time to write a review. We're so happy to hear that you're impressed with Solargain! We've sent you a message regarding the advice/quote. Kind regards, Solargain.

Golly
Golly

David, like you we installed six panels and a 1.2 kW inverter along with a solar hot water system with a gas booster. The solar panels was via solargain and after ten years our inverter failed. Our hot water tank started leaking so we had Solargain install 9 panels, a 2 kW inverter and an i store hot water system. So far we are very happy but it has only been installed for about five weeks. We are producing a lot more energy and lots of hot water.
Regards
Golly

Solargain
SolargainSolargain

Hi Golly, thank you for the advice. iStore is an exciting new & innovative product and we are sure that you will be very happy with it. We look forward to getting your feedback in the future. Kind regards, Solargain.

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member

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