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GREAT
Great customer service, really happy with the system we got and the whole process
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- 2 reviews
- 2 likes
Exceptional service
The service and support was excellent with a thorough explanation on how to utilise my solar with an EV. The workmanship is of the highest quality, very neat and clean.
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- Incentivised Review No
- 2 reviews
Very happy with our solar instalation.
Great information sharing to help make our choice. Prompt communication throughout. Fabulous team for our installation. The system we have is working very well and meeting our expectations. We would definitely use this company again. We had to wait a while for the inverter we chose but not under Solar hubs control. As soon as it arrived the system was installed. We were offered an alternative but chose to wait. The inverter is really quiet so very happy with it.
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- 21 reviews
- 20 likes
Tesla Powerwall - Abusing rebate
Got a quote to install Tesla Powerwall. They quoted $19100 without rebate for just Tesla powerwall installation, and provided NextGen rebate of around 3850$ totalling around 15290$.
Investigate further more with other Tesla Powerwall installation, they were doing the same thing for 15290$ without rebate.
For me it looks like SolarHub is abusing rebate and keep the rebate for themselves. And they are not even recommended by NextGen.
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A good choice.
I selected Solar Hub to supply and install our solar panels on the basis of their competitive pricing and the frank and informative discussions I had with their representative. After accepting their quotation I was impressed with the support and advice I was given in all related matters. The projected date of installation was met, and the standard of work was excellent. The installation team were courteous, highly professional and very helpful in enabling me to understand the operation of the system once it was installed. All necessary follow-up activities and requirements were arranged on my behalf and to my satisfaction by Solar Hub. On the basis of my experience, I would have no hesitation in recommending the company.
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Highly recommended.
After being told by three other companies that solar panels were not possible on my roof, (citing difficulties due to the many varied angles & pitches) I'm glad I persevered & found Solarhub.
Like many other reviewers here, I found the whole team, (from office manager & rep to installers) to be most knowledgeable, professional, informative, thorough & easy to deal with. They sent a crew to inspect my property & to my relief confirmed that they could actually fit & install a system on my roof.
I was walked through the procedure, paperwork & th...
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Underwhelmed
Underwhelmed.
I'd give them 3.5 if the app would allow.
We did our research, we though we employed a quality company but now we are not so certain. We asked around, many people reccomend SolarHub and had positive experiences, google reviews seemed to confirm.
The sales team were good - they did not over state what could be achieved and were open about the possibility of additional expenses.
After thinking on it -we paid our deposit and then heard nothing.... for months. Almost 4 months.
We called them for an update.... and were given a date for...
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Would highly recommend!
Solarhub communicated well, installed the panels quickly and were great with follow up once everything was installed. While they were more expensive than some companies, the value for money was/ is incredible.
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Wonderful Service from the entire team at SolarHub!!!
From the first phone conversation i had with Frank from Sales i found he was very informative and easy going. Deciding on the right brand of inverter and panels can be very daunting without the right advice from someone knowledgeable .
Jodi was also very helpful explaining the paperwork side of the installation to Government rebates forms etc. She made my booking a breeze.
Michael and his team were fantastic during the installation. They showed up on time bright and early and were always very polite and informative of what they needed to do.
They did a great job, so glad we went with SolarHub as we wanted a local & reliable company that did not hire subcontractors to do their work.
Thanks Guys, great job!
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- 3 reviews
They made it so easy for me!
SolarHub provided excellent service from start to finish. They provided all the essential information, quotes, time line for installation and required documentation in a timely manner. The office manager was particularly helpful throughout and always available. The final install was completed in one full day without any problems. There are many excellent installers but SolarHub would be one of the best.
Thank you,
Duncan Mackenzie
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Great Job
Were fast, efficient and neat. Everything ran fine from the sales experience, booking in the installation, installation date and sign off. Was very happy with the overall process. Thanks all involved
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Excellent job
We are very happy with the service you provided both with the installation of the panels on the roof and the Tesla battery on the wall. Everyone we have met from John who did the quote to both installation teams. They have been very helpful and informative and friendly. A very neat job and left the site clean and tidy. The only problem was the delay between the installation of the panels and the battery due to the government subsidy, we were told. Other than that everything is fine.
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- 2 reviews
Can’t speak highly enough
The installation process was effectively managed despite my bloopers in paperwork. Had no issues except for my mistake which Jodie corrected seamlessly. Technicians were professional and efficient. The salesman explained my options carefully and simply.
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Great Experience Excellent Service
Jody and the team at Solarhub were great. I asked heap of questions about installation and they were answered very well and followed up. Steve came out for a site inspection prior to installation. When the team of installers arrived it was a stress free process. It did take a while for the panels and battery to arrive but now it's installed I am very happy with the product choice and the team that installed it.
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A very pleasant surprise
The initial contact was very informative within being pushy. We were given plenty of notice about our installation. The crew arrived on time, and were very helpful and polite. We carefully watched much of what was done, and it was uniformly well done. They finished on time, and the system started to work immediately. They left no rubbish anywhere, and the electrical inspector said there were no broken roof tiles, and that the work was first class. We have had great fun watching how much electricity we are generating, and how little we use. Our only regret is that we didn’t do it years ago, and we would highly recommend SolarHub.
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Details
Category | Online Shops, Physical Shops, Solar Panel Installers and Solar Retailers |
---|---|
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Member | Yes |
Clean Energy Council Recognition | Approved Retailer and Member |
Solar Connection Type | Grid-Connected |
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