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Solarhub
4.8 from 76 reviews

Reviews

(67)
(6)
(1)
(1)
(1)
  • Value for Money
    4.7 (33)
  • Product Quality
    4.9 (33)
  • Return Claim MadeYes (0) · No (36)
  • Customer Service
    4.9 (36)
  • Warranty Claim MadeYes (0) · No (35)
  • Purchase Price$8,392.80 (5)
  • Installation
    4.9 (33)


Glen

GlenGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Solar panel installation

published

We were extremely impressed with the service provided by the team at Solarhub, especially Chris & Jodie.
The installers were very professional and explained the installation process in detail. They were hardworking, completed the the job on time and left no mess. Finally we were given clear instructions and explaniations on the inverter. Great job to the installation team.
Awesome service! Job well done. Would highly recommend Solarhub.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Joan

JoanGreater Melbourne (Metropolitan), VIC

Customer Satisfaction Specialists

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solar Edge Jinko
System Size6.6 KW
Purchase Price$8,464.00
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Mishchenko D.

Mishchenko D.Greater Melbourne (Metropolitan), VIC

Importance in details.

published

Solarhub was chosen as closest real solar installer to my house and was staying with them from designing and implementation. Chris, Sales Manager, explained me technically deep enough. Any additional trick technical questions was answered on the fly, which gave me more and more confidence of installers has been chosen. They satisfy all my requirements even it was not easy, like install inverter in the cool garage instead of sunny outside, required to drill 500mm of concrete. Install panels on the different roofs. I would be very glad to recommend Solarhub for anyone who requires a genuine product and good workmanship. Dmitry.

Customer Service
Value for Money
Product Quality
Installation
Panel Purchased Jinko 330
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The reviewer stated that an incentive was offered for this review

Lynn

LynnGreater Melbourne (Outer), VIC

Fantastic service

published

Starting from an on site quote to installation this company has been a pleasure to work with. extremely professional. I had some issues at the beginning and they couldn't have been more helpful. The crew that came to install the system were very polite & friendly and made sure I was happy with everything before they started, they explained how it worked and showed me what I needed to do at the end.
I would absolutely recommend Solar hub and hope you get the crew I had, couldn't fault them.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Mark W.

Mark W.Greater Melbourne (Metropolitan), VIC

Excellent service from start to finish.

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solar edge
System Size5.7 KW
Purchase Price$5,800.00
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These guys are good

published

Spent a lot of time trying to find the right company to install panels and a battery. Chris from Solar Hub was the only one to ask me to provide my last 12 months usage by day from the energy provider. Using that he could plan what we needed, all the others guessed.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

  • Verified customer

Simple process from beginning to end

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased SolarEdge 300W & LG Neon 350W
System Size8 KW
Purchase Price$11,400.00
See all answers

Charlie J.

Charlie J.Greater Melbourne (Outer), VIC

Easy to deal with and very professional

published

Fantastic team of people. Highly recommended.

Honest and down to earth all the way from initial quote all the way to install.

Sales and office staff always willing to help and explain anything I was confused with.

The install team were a great group of blokes, punctual, respectful (I asked them to be as quiet as possible because of my sick dog) and professional.

A+++ glad I went with Solarhub

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG 350w
System Size10 KW
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markis007

markis007Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Professionally the best!

published

All Solarhub installers are employees or apprentices that are trained up on their equipment which means that they are generally very competent and technically knowledgeable. Installation was quick and efficient. The site was also swept clean before leaving which reflects the high standards of the company and their employees.
There were a couple of hiccups (but when is everything perfect and to plan) which were smoothly sorted out by the general sales manager after discussion.
Overall I am very happy with the quality of the work and the installation and love my new system.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solar Edge Inverter with LG Neon 2 Solar Panels
System Size7.3 KW
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Nic

NicGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Great experience from start to finish

published

We took a while and asked lots of questions but the salesman was very patient with us and gave us all the answers we were looking for. Installers were on time and professional and the system was up and running on the same day. Our electricity provider was also fantastic so all in all a very positive experience.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG panels and SolarEdge inverter
System Size6.6 KW
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Kevin

KevinGreater Melbourne (Metropolitan), VIC

Quick! Efficient! Professional! Definitely recommend

published

From initial contact and installation, the whole process was quick and smooth. Solarhub explained the whole process step by step which made everything easy (including the Victorian rebate). The solar installation was finished and got it running within a couple weeks. I'm very happy with the solar panels and would definitely recommend Solarhub to my friends and family.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Mayur

MayurGreater Melbourne (Metropolitan), VIC

Would definitely recommend solarhub

published

Very professional, cooperative and good customer service. Competitive pricing too. Delivered as promised from quote to installation. Everyone - sales, customer service and installers were experienced. Just had one small issue with installation which was fixed the next day. Bought solar edge panels and inverter as they are a good brand and comes with 12 years warranty. I like the app to monitor the production and consumption.

Customer Service
Value for Money
Product Quality
Installation
Panel Purchased Solar Edge
System Size5.1 KW
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Darren M.

Darren M.Greater Melbourne (Outer), VIC

Very Happy with the entire process!

published

Very happy with the entire process from initial contact to Installation. All aspects were handled in a professional manner, and I am more than happy to recommend Solarhub to anyone looking for a quality solar installation.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG
System Size6.21 KW
See all answers

Solar Hub installation on our Solar system-Excellent service

published

We have just installed solar system using the Victoria rebate. We used Solar Hub who provided a great service from quote to installation . Neil answered all our queries and concerns on the quote which gave us the confidence to proceed and provided guidance on the Victoria rebate process. The installation team were very professional and efficient.

Customer Service
Installation
Panel Purchased Solar Edge
System Size5 KW
See all answers
David

DavidGreater Melbourne (Inner), VIC

Excellent work by Solarhub Team

published

Solarhub was recommended by our friends for whom they had installed. Chris, Sales Manager visited our home and gave us a show and tell explaining the benefits of going with Solar Edge inverters /panels based on our need. His team Jodi, Michael, Kristian and Amman did a great job in installing the system very patiently and professionally even without taking their lunch break. I would be very glad to recommend Solarhub for anyone who requires a genuine product and good workmanship. Margaret & David

Return Claim MadeNo
Warranty Claim MadeNo
  • Verified customer

Immaculate service

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great product installed by simply the best in the business !

published

We had a great overall experience from a thourghly professional team !
Big shout out to Chris,Steve,Jodi and the rest of of the crew - You guys made the whole process seamless.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG Neon2
System Size6.4 KW
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John

JohnGreater Melbourne (Metropolitan), VIC

A professional organisation that delivers a good quality product

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size4.4 KW
See all answers

A really good Solar experience

published

Solar hub made the installation very easy. They were very professional, polite and kept me informed at every step.
The sales and office staff were also very professional.
I have no issues with SolarHub and happily recommend them

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Kaz

KazIllawarra, NSW

  • 2 reviews

Very satisfied client

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased SolaX X1-5.0 Jinko 315W.
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