Great advice, great service, great results
Big shout out to Luke, Ella and the team at solar hub in Batemans Bay. A stress free and smooth process from start to finish. Our first month’s usage shows we actually produced more than we used. The team and the system has exceeded our expectations. Thanks guys...
Job well done.
The whole process was very smooth, from the initial quotation, through the choice of panel configuration and inverter, all the way to the installation.
Chris patiently discussed all options working out the best solution for the shading situation on the site. Jodi was always quick to respond and process all queries.
There was lot more work than I expected, but thanks to Michael and his team it all went quickly and without a glitch. Michael made sure we considered the best location for the panels and the inverter, explained the installation process upfront and went through the inverter control panel operation at the end.
I am very satisfied with the outcome and happy to recommend Solarhub without hesitation.
Solar panel installation
We were extremely impressed with the service provided by the team at Solarhub, especially Chris & Jodie.
The installers were very professional and explained the installation process in detail. They were hardworking, completed the the job on time and left no mess. Finally we were given clear instructions and explaniations on the inverter. Great job to the installation team.
Awesome service! Job well done. Would highly recommend Solarhub.
Customer Satisfaction Specialists
My inital SolarHub quote was in 2018 and I decided to not do anything with it. On hindsight I regret it because I could have saved a lot of money that I wasted on my energy provider.
I remembered Chris from 2018 and based on his knowledge and expertise, I decided to contact him again about a year later and told him that I was finally ready for Solar Panels. He was pleasant and patient in walking me through the new quote he provided me in October 2019. Explained everything in layman's terms so I very quickly got a clear picture of the benefits...
Importance in details.
Solarhub was chosen as closest real solar installer to my house and was staying with them from designing and implementation. Chris, Sales Manager, explained me technically deep enough. Any additional trick technical questions was answered on the fly, which gave me more and more confidence of installers has been chosen. They satisfy all my requirements even it was not easy, like install inverter in the cool garage instead of sunny outside, required to drill 500mm of concrete. Install panels on the different roofs. I would be very glad to recommend Solarhub for anyone who requires a genuine product and good workmanship. Dmitry.
The reviewer stated that an incentive was offered for this review
Starting from an on site quote to installation this company has been a pleasure to work with. extremely professional. I had some issues at the beginning and they couldn't have been more helpful. The crew that came to install the system were very polite & friendly and made sure I was happy with everything before they started, they explained how it worked and showed me what I needed to do at the end.
I would absolutely recommend Solar hub and hope you get the crew I had, couldn't fault them.
Excellent service from start to finish.
From the first call, I felt confident this was the correct company to deal with solar installation.
Within 3 hours of the call, I had received an informative and competitive quote with satellite images of my roof with panels insitu and predicted average daily output .
Jodi from the team guided me thru the ardous task of the solar rebate scheme, and has always responded to questions along the way.
The installation was a breeze and credit to the young guys who also dealt with a second storey with ease. The system is exceeding all predicted ...outputs and will be easily upgrade to a battery system when I can afford it. The latest hurdle, my power company changed their installation certificate policy and once again Jodi sorted this issue out with ease . I honestly couldn't be happier with the service.
These guys are good
Spent a lot of time trying to find the right company to install panels and a battery. Chris from Solar Hub was the only one to ask me to provide my last 12 months usage by day from the energy provider. Using that he could plan what we needed, all the others guessed.
- Verified customer
Simple process from beginning to end
The sales/design process was good. The designer spent the time to listen to my objectives and was happy to consider a range of different system designs They were very obliging about coordinating with other trades. I had some other unrelated electrical work done before the PV install, and the SolarHub designer was happy to coordinate with the other sparky so that the other sparky left things in a good state for the subsequent PV install. The SolarHub scheduling person was also happy to adjust the install scheduling to avoid other work at my hous...e. The installation involved removal of my old PV system and putting up two new arrays, a new inverter, and consumption metering. That took two days and was relatively straight forward. The hardest part was probably installing the consumption metering into the existing switchboard because the wall cavity behind the switchboard was already stuffed full of wires. SolarHub took care of all the administrative paperwork.
Easy to deal with and very professional
Fantastic team of people. Highly recommended.
Honest and down to earth all the way from initial quote all the way to install.
Sales and office staff always willing to help and explain anything I was confused with.
The install team were a great group of blokes, punctual, respectful (I asked them to be as quiet as possible because of my sick dog) and professional.
A+++ glad I went with Solarhub
Professionally the best!
All Solarhub installers are employees or apprentices that are trained up on their equipment which means that they are generally very competent and technically knowledgeable. Installation was quick and efficient. The site was also swept clean before leaving which reflects the high standards of the company and their employees.
There were a couple of hiccups (but when is everything perfect and to plan) which were smoothly sorted out by the general sales manager after discussion.
Overall I am very happy with the quality of the work and the installation and love my new system.
Great experience from start to finish
We took a while and asked lots of questions but the salesman was very patient with us and gave us all the answers we were looking for. Installers were on time and professional and the system was up and running on the same day. Our electricity provider was also fantastic so all in all a very positive experience.
Quick! Efficient! Professional! Definitely recommend
From initial contact and installation, the whole process was quick and smooth. Solarhub explained the whole process step by step which made everything easy (including the Victorian rebate). The solar installation was finished and got it running within a couple weeks. I'm very happy with the solar panels and would definitely recommend Solarhub to my friends and family.
Would definitely recommend solarhub
Very professional, cooperative and good customer service. Competitive pricing too. Delivered as promised from quote to installation. Everyone - sales, customer service and installers were experienced. Just had one small issue with installation which was fixed the next day. Bought solar edge panels and inverter as they are a good brand and comes with 12 years warranty. I like the app to monitor the production and consumption.
Very Happy with the entire process!
Very happy with the entire process from initial contact to Installation. All aspects were handled in a professional manner, and I am more than happy to recommend Solarhub to anyone looking for a quality solar installation.
Solar Hub installation on our Solar system-Excellent service
We have just installed solar system using the Victoria rebate. We used Solar Hub who provided a great service from quote to installation . Neil answered all our queries and concerns on the quote which gave us the confidence to proceed and provided guidance on the Victoria rebate process. The installation team were very professional and efficient.
Excellent work by Solarhub Team
Solarhub was recommended by our friends for whom they had installed. Chris, Sales Manager visited our home and gave us a show and tell explaining the benefits of going with Solar Edge inverters /panels based on our need. His team Jodi, Michael, Kristian and Amman did a great job in installing the system very patiently and professionally even without taking their lunch break. I would be very glad to recommend Solarhub for anyone who requires a genuine product and good workmanship. Margaret & David
- Verified customer
Couldn't be anymore pleased by the way the Team at Solar Hub looked after my Solar needs. They are well informed, thorough, honest and regimented. All I had to do is call Chris, their Sales manager for an appointment, and he made sure it was at my convenience. Chris came well prepared with all the required info and answers convincingly to all my questions. Loved the fact, that they stuck to the timeline they proposed thus portraying great project management skills. At every step of the process I felt as I was in control without actually having ...to do anything. The guys who came to install the panels were smart, great operators and no cowboys, they made changes to the paneling layout to suit my property's optimal exposed roof surface without any of the usual organisational bureaucracy which kept the entire project on its timeline. Also would like to mention thee exceptional communication skill portrayed by Jodi. She made the whole rebate process a walk in the park. Thanks a lot guys, we need more businesses with operational ethics like Solar Hub.
Great product installed by simply the best in the business !
We had a great overall experience from a thourghly professional team !
Big shout out to Chris,Steve,Jodi and the rest of of the crew - You guys made the whole process seamless.
A professional organisation that delivers a good quality product
Solarhub was recommended to me by a friend who had settled on them after being mucked around by another solar installation company who had simply failed to deliver what they had promised. He was very happy with the professionalism shown by Solarhub and the job they had done at his place. On that basis I contacted Solarhub for a quote and did some research of my own on my likely solar power needs and on the products Solarhub were selling. I found that Solarhub were selling only quality products and Chris from the Melbourne office of Solarhub was...able to put a number of options to me that matched my requirements to my budget. Jodi organised my installation and was very friendly and easy to deal with. Glen and his team carried out the installation and did a great job on the day. I would highly recommend Solarhub to anyone wanting a stress free solar installation carried out by a professional organisation at a competitive price.
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