Solax Power

Xavier and Danny are very professional inverter installers. Top Quality service. Thank you very much. Highly Recommend.

The Solax Power 5 kW 1 Phase 2 MPPT Grid Connect Inverter KW Inverter worked as expected without issue in the carport for 5 years. 8 months later, RELAY FAULT error message appears. SOLAX POWER company says the 5-year warranty means I need to go and purchase a new INVERTOR! what a scam! The WIFI DONGLE in this system enables the companies to remotely monitor this system. There is some sort of tech fault suddenly, randomly, and now they want me to go and buy a whole new system??? Who else has this issue.

I have had to have my system replace due to product recalls. OK, things happen however, It has taken over a year and the issues are yet to be resolved and we are still waiting for the old batteries-that nearly set fire to our house- to be removed from where they were dumped next to the house. Customer service is no existent and the right hand does not seem to know what the left hand is doing. Please save yourself som stress and don’t use Solar.

Purchased a PV system through Euro Solar at end of 2017 and installed in March 2018. A few minor glitched with the inverter along the way, but nothing major. As soon as the 5 year warranty was up, well, that's when it all began. Now the SOLAX Inverter is displaying a RELAY FAULT code continually, even though it self-resets every few minutes. 6 months out of expressed warranty and SOLAX wipe their hands of it - whatever happened to Implied Warranty? Fit for purpose? A unit such as this should be lasting 10-15 years as a minimum guide. Although t

Our solax inverter lasted exactly 5 years 4 months. We were sold the entire package with a solax 10 year warranty stated on the receipt by eurosolar. Only reason we agreed to the package. Eurosolar no longer exists. Solax would not honour the 10 year written agreed warranty. Very upsetting and very expensive lesson.

Worst experience ever installed in 2018 never worked replaced 2 inverters after installation 100 calls and emails later I gave up
still 18 panels on roof cost 4500k and never saved me 1$ on power just ridiculous and very stressful experience that the company I gave the money too didn't help at all .Just cowboys

I've been in the solar industry for over 14 years as a licensed CEC Electrician and i have never experienced such poor quality product as Solax. In a period of 2 weeks we had over 20 inverters fail out of the box. Solax have stated that it was a bad batch and will replace with newly built models. We installed the new models and they also failed. Solax should not be producing inverters. Appalling customer service matched their appalling quality inverter. There are many other inverter brands that are similar price range or slightly higher : Growatt, Solis, Goodwe. Avoid Solax at all cost, its NOT WORTH THE HEAD ACHE.

Have had the system for 6 years. Spent c$14K incl LG battery . Beware the industry is full of nonsense artists. Ours went broke within days of instal. LG battery recently replaced (fire danger) EPS unit just failed c$800/900. Solax are very hard to deal with. Solar systems seem to be getting better and businesses are more professional but beware ,check around and ask lots of Qs.. . Not sure if the cost vs benefits add up in the long term.10 yr warranty a good option NOW. Would not go down Solax route again ,there are several that are far bette

Solax has provided a great system but once a year it has a weird grid fault that we can't remedy. The process for getting fixed is EXTREMELY PAINFUL and takes up to 6 months of back and forth before they send someone to fix it. This means over the years we've lost a lot of solar for no reason. Great system, but they don't fix it when it has errors.