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Solbase

Solbase

4.8 from 22 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Solbase

Reviews

4.8
22 reviews
5
(17)
4
(5)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.7 (19)
  • Product Quality
    4.9 (19)
  • Return Claim MadeYes (1) · No (13)
  • Shipping
    4.5 (2)
  • Customer Service
    5.0 (20)
  • Timeliness
    4.6 (11)
  • Job Satisfaction
    4.9 (11)
  • Rates and Fees
    4.3 (11)
  • Installation
    5.0 (20)
  • Warranty Claim MadeYes (0) · No (15)
  • Purchase Price$6,244.54
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Jake
JakeSydney Surrounds, NSW
  • 2 reviews
  • 1 like

Seamless experience- Solar Company

published

We've been shopping for a solar system and this company was a real standout. The product quality, customer service and installation were absolutely easy and seamless. There are so many competitors and we're thrilled with our choice.

  • Thumbnail
Value for Money
4/5
Product Quality
5/5
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Solbase solar

published

Panel installation good, no issues with company, workers efficient and polite. Seems to be a good product and working well so far. Power bill has halved so far and weather has been very overcast.

Incentivised Review No
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Enjoying the savings on electricity in these worrying times for energy prices.

published

Panels were installed without fuss, in a timely manner and without breaking any roof tiles.
Inverter and battery installed as unobtrusively as possible and system up and running in no time.

Value for Money
5/5
Product Quality
5/5
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Jess G.
Jess G.South-Eastern Region, NSW
  • 2 reviews

Fats and effective

published

Installation was good. Besides the installers being sent 3 hours away instead of to me, by mistake - were sent to Wagga Wagga instead of Canberra. Other fast installation and no issues.

Value for Money
4/5
Product Quality
5/5
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Antonio J.
Antonio J.Sydney, NSW
  • Verified

The Solar company you can rely on!

published

Dealing with the Sales team was easy, the Installation team was efficient and the Support team handled any queries swiftly. You can also gain commission recommending new clients! Thanks Solbase!

Value for Money
5/5
Product Quality
5/5
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Paul K
Paul KSydney, NSW

Good installation

published

The staff that took care of our solar panel installation were friendly and kind. Having recieved our first bill so can't really comment on the usage. There were a few bumps along the way when connecting the inverter to the app on my phone but when we raised the issue, they were more than happy to help. Overall good experience.

Customer Service
5/5
Timeliness
4/5
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Nicholas W Ford
Nicholas W FordIllawarra, NSW

Fantastic job and quick turnaround

published

From the moment we first spoke to the finished install was all done in 2 weeks. Would recommend this company to any of my friends and colleagues. Did a fanatic job and great customer service

Value for Money
5/5
Product Quality
5/5
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David E.
David E.Murray Region, NSW

Great installation

published

Quick response and good follow-up, a few hiccups along the way but got sorted in the end... Steve was very helpful and understands that great service is a major key in offering a better deal

Value for Money
3/5
Product Quality
5/5
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Ritesh G.
Ritesh G.Sydney, NSW

Happy with the installation

published

The installation process was seamless and completed very quickly.
I faced no issues in dealing with Solbase. Steve was very very professional and helped organise everything in a matter of a few days.

Value for Money
5/5
Product Quality
5/5
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Solbase Install

published

Team came earlier than expected so that was really helpful
Electrician help me understand best place to install inverter.
Team was upfront with what to expect and gave clear guidance on what to look out for

Incentivised Review No
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Really good service

published

I Would highly recommend Solbase they were great to deal with .Max especially he not only took the time to help me decide on what type of system but also went through other quotes for me to help me get the best products and price on the market he made the whole process very easy. Great customer service.

Value for Money
5/5
Product Quality
5/5
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Paul Gooden
Paul GoodenMurrumbidgee Region, NSW
  • Verified

These guys deliver-and quickly.

published

I was referred to Solbase. And right from my first conversation I was impressed with these guys.They provided a fantastic quote and spot on service. The installation happened only 10 days after signing of contracts and I was delighted with this as we live in rural NSW. Max Border knows his Solar and he is a very trustworthy guy. I’m very very happy indeed.

Value for Money
5/5
Product Quality
5/5
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Toske Wiriahadi
Toske WiriahadiSydney, NSW

Excellent customer service, excellent product, happy with service.

published

Sales consultant, happy to explain everything you need to know, overall the team working with what i was expecting product, service and after sales service, warranty, etc

Value for Money
4/5
Product Quality
5/5
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Veronika C.
Veronika C.Sydney Surrounds, NSW

Lovely service

published

Couldn't be happier with the service. The team came on time and cleaned up afterwards. System is working perfectly and I would be happy to recommend to all my friends and family.

Value for Money
5/5
Product Quality
5/5
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Very good service

published

Good service quick and efficient would highly recommend Alex was very easy going and good to talk to easy to pay no problems a good company to deal with h

Value for Money
5/5
Product Quality
5/5
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Questions & Answers

jallahmarcus
jallahmarcusasked

i want to know about your solar

3 answers
Mike C.
Mike C.
Solbase
SolbaseSolbaseSend a private message
Solbase
SolbaseSolbaseSend a private message

Hi Jallahmarcus, Sorry for the delay. Please contact Solbase on 1300 718 066 and one of our team members would gladly help you with any questions you have. Thanks, Solbase Team

Get an answer from our members and Solbase representatives

Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberYes
Clean Energy Council Recognition Approved Retailer and Member
Solar Connection TypeGrid-Connected and Hybrid
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