Soulara

I’ve been on the meal plans for 1 week now and i absolutely love it! They’re fresh, so tasty and my days of hours of meal prep on a Sunday are long gone, I love it. There is so much variety and I haven’t had a meal I don’t like. The transition to a plant based diet has never been so easy and enjoyable. I already feel better from cutting out meat and dairy from my diet and it’s only week 1.

I was really excited to try Soulara, but then I realised how expensive it was. I ended up deciding it wasn't worth it once I got the menu section of signing up, but I didn't realise that at that point, payment had already gone through and I had "checked out" before choosing my meals. I asked customer service for help but they said they couldn't refund me based on change of mind which was disappointing but I understood. It was my mistake in the end as I am used to meal delivery companies that let you pick your meals first then check out.

In th...

I love soulara! All the meals are delicious and there are lots of different options. I've been vegan for 15+ years and I'm so happy there is an affordable vegan meal service now. Not having to cook has made my life so much easier.

I ordered and paid for 7 meals. Only 6 meals came. Soulara does not dispute this much.

However, Soulara will only offer as a solution a $20 credit towards my next order. Problem is, as Soulara know, I’ve discontinued my subscription.

Even after several emails exchanged explaining how I don’t wish to continue with the service so a credit of $20 is not appropriate, Soulara refuse to refund for the cost of the meal or to deliver the meal as promised when I paid for it.

Instead, Soulara continue to reiterate how generous the credit is and poi...

The food is tasty and healthy but the problem is the portion size. We’re not big eaters and are fit and healthy but seriously, the size the size of the meals was way too small. We were eating two meals each, just to make up a plate. Disappointed and we’ve cancelled our trial subscription.

Keep sending my orders on the wrong days, to the wrong addresses. Really painful when you've planned your week around having meals delivered - isn't that the point that it's supposed to be convenient? Especially during Covid when I'm trying to avoid being in public places. I've spent literally hours on 'chat' to their customer assistants trying to find out where my order is and when it will be delivered. I've had whole packages go to waste because they've delivered it on the wrong day and I haven't been at home (e.g. going away for the weekend). I've wasted food and money. SO disappointed. There is no customer support number to call so you're literally stuck with trying to sort this out over chat. Would definitely AVOID.

I was so excited about this product and ordered 2 weeks in advance. On day 4,my husband and I both became seriously ill after eating their risotto. When I requested to cancel my second week's order,I was told that it is too late and they can't refund me and worst of all,I need to pass the food on to someone so that it does not go to waste! Why on earth would I give food that made me seriously ill to someone else?? Very disappointing!

Really nice meals, super healthy and tasty with plenty of options. Was a little disappointed with the delivery fee however. It would be more appealing not to be paying that.

Totally enjoy these meals, fresh, convenient, affordable and great variety of flavours/ textures.
I love the fact they are fresh and not frozen. I had to freeze some due to lockdown and was impressed they came up nicely after being frozen.

I bought the meals after researching if they contained MSG / food enhancers or not and mostly indicated that it didn't. They obviously back pedaling on their original post and now add 2 flavour enhancers on every one of the 21 meals I purchased. They don't disclose on FAQ and make it soooooo hard to find out. how can a company who makes negative public claims on msg suddenly start adding them to their own food make a buck? You need to be more transparent. Check out my screen shot

I thought it was great when I FINALLY got the site to work, but the food is so watery, every meal. A lot of it tastes same same and makes me feel very sick afterwards.

It’s also incredibly buggy and they aren’t able to fix the issues. I couldn’t login via mobile and months ago was told to ‘just use desktop’, which, to be fair, worked briefly. Then I was kicked out of my account due to a glitch and my next order didn’t arrive.

Zero convenience for watery, sub-par food.

Love my Soulara meals, far better than other brands like Youfoodz, my muscle chef etc that I have tried. Delivery was on time and provided updates. The ice blocks inside stay cold all day even out of the box. Yes it is a lot of packaging but soft plastic went in redcycle, cardboard in recycling and plastic containers in recycling, found it easier than other brands which make it difficult to recycle the packaging.

The most difficult thing about becoming vegetarian is finding meals that you don’t have to cook that are both interesting and attempts to meet our nutritional needs.
It is sent from over east and arrives in perfect condition and my carnivorous family really enjoy it. It’s affordable and my disability means I can’t always cook. We used to go out to restaurants when I lacked the energy to cook which is fine for my family but I need veggies and protein.
I am so grateful that they exist and will even service me on the other side of Australia, fur...

Received my meals and was reading the listed ingredients on the packaging and found that most of the meals are full of preservative 223, along with food enhancers, colouring which are all not listed on the website which is deceitful as there is no way I would have ordered food if I was aware. Food was disgusting anyways! Left a bad taste in everyone’s mouth, overpriced processed junk. Waste of 155 dollars. Have contacted company to ask why they are lying about ingredients and have received no reply or refund. Shame!!

Only just started my subscription but so far have been really impressed by the taste and size of the meals. I imagine it cant be easy to come up with universally agreeable and varied meat free recipies. Its been great to have in the fridge for busy days/nights and mix it in with own cooking. Living alone it saves food wastage too. It would be good if the box and ice packs could be collected and recycled in future, but understand the limitations.