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Marciam M.
Marciam M.
  Verified

I organised cleaning business to clean rental Property oven, two showers, windows inside and outside. Cleaner arrive approx 2.45pm only one cleaner sent. Cleaner only used a sprayer that did not clean properly. Lots of water all over floors. In main bathroom black marks on tiles from leaking pipe. Cleaner stated the tiles are broken that why the marks did not come off. Next day I cleaned the floor and marks gone. No broken tiles. When cleaning ensuite he broke the vanity door off the vanity then stated it was already broken. Painter still at the house stated door not broken when he painted the ensuite earlier. No attempt to fix the door he broke so painter attached the door to the vanity. Windows still dirty and cleaner did not remove the wire screens to clean the windows. The window cleaning tools were not professional cleaning tools. I contacted business and they sent out two people to redo the cleaning but now the Windows were dirtier with marks, the oven was not cleaned properly glass door still dirty and the showers were still not clean. I requested a refund but the business refused to refund my money. I would not recommend this business to clean anything. Unprofessional and still work not done. I paid $50 deposit. As soon as the cleaner arrived at the rental the calls started from the cleaning business insisting that I pay the balance of $450 before he even started. They kept ringing numerous times while the cleaner had still not finish the cleaning jobs demanding payment which again is not professional. DO NOT USE this business.

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