Speedy Hot Water Services
34 reviews
I’m writing a review as it’s a requirement to get extended warranty on this product (which may explain the high volume of reviews…). Speedy hot water suggested the Evo 270-E to suit our household of 3. We decided on the lesser priced unit HeatwaveE270 instead but they installed the more expensive unit and claimed it’s what we asked for. It… Read more
wasn’t. Anywho, they later offered to return the following day to swap them over but by then we were done with the whole process so declined and copped the extra $. I’m sure the unit (while larger than we needed too) is great, the experience just left a bad taste in our mouth.
Great service, quick to reply to emails and to get new heat pump chosen and installed. Matt was professional, turned up in time and was efficient in the installation process. Felt they were a little high on pricing but excellent in all other aspects
Great service and attention to detail – Had John come out a few months ago to diagnose an intermitent issue with the old system. When that unit finally failed on Christmas Eve was stunned to find out they could fit me on the day to install a new system. On Johns previous recommendation went with the Evoheat 270. Brilliant install from Matt in the full summer heat. Great attention to… Read more
detail and an absolute pleasure to deal with. What could have been a stressful situation over Xmas ended up being a great experience. Would have no problem recommending to anyone and now understand why they are so highly rated here.
Highly recommend – Awesome timely service. Professional from start to finish of job. Matt was friendly hardworking and went out of his way to help us. Can highly recommend this company. Thank you - Adam Wolff
John - Speedy Hot Water Services – Had the pleasure of John from Speedy Hot Water Services come and install our new EVOHEAT 270-1 Heat Pump HWS. We needed a new HWS with a degree of urgency. He called in a timely manner and provided a rough quote over the phone. His work is top notch. Very neat and tidy pipe work and cabling. He said he would be here to do the work around… Read more
lunch time, and he turned up right on time! For those of you reading this, if you get John, he likes his cups of tea. He likes his tea nice and hot, white with two.
EVO270L Heat Pump System – Excellent service Matt from Speedy Hot Water Services came and completed the change over from our very expensive to run LPG Instantaneous Rinnai 26E system with a EVO270L Heat Pump. The unit was installed in 3 hours with hot water up to full temp and fully available and working before he left. heated from cold with-in 2 1/2 hours to 60 deg. … Read more
Water pressure flow was excellent best we have experienced since moved in 16 years ago. LPG was expensive and not economical at all. With the Heat Pump being run from our solar panels the cost to supply our property with hot water will be negligible. The EVO are manufactured and produced locally in Brisbane Queensland another benefit allowing us to support local industry. from time of quote to installation was 5 days extraordinary as other quote requests I'm still awaiting responses. Well done Speedy Hot Water you have a happy customer here.
EvoHeat hot water system install – I recently had the pleasure of hiring Matt (Speedy Hot Water Services) to install a heat pump hot water system at my house, and I must say that his service exceeded my expectations. Matt's professionalism, attention to detail, and knowledge truly set him apart in the field. From the beginning, it was evident that Matt was committed to delivering… Read more
top-notch service. His attention to detail was impeccable; he carefully assessed the specific needs of my home and tailored the installation accordingly. It's clear that he takes pride in his work, ensuring that every aspect of the installation was executed with precision and care.
One of the standout qualities that impressed me was Matt's extensive knowledge in his field. He was able to answer all of my questions with confidence and clarity, providing valuable insights into the functioning of the heat pump hot water system. This expertise instilled a sense of trust and reassurance throughout the entire process.
While Matt's quote wasn't the cheapest option, I firmly believe that the value he brought to the table was well worth the investment. The peace of mind that comes with knowing the job was done correctly, coupled with the long-term efficiency of the system, makes it clear that quality comes at a price – a price I am more than willing to pay for the exceptional service Matt delivered.
It's worth noting that my positive experience with Matt is not an isolated case. Upon researching his services, I found numerous other flattering reviews from satisfied customers. These references further solidify Matt's reputation for excellence in the industry.
In conclusion, if you're seeking a professional, detail-oriented, and knowledgeable individual for your hot water system installation, I wholeheartedly recommend Matt . His outstanding service and the positive feedback from others speak volumes about the consistent quality he provides. I am grateful for the seamless experience and the peace of mind that comes with having a reliable heat pump hot water system installed by a true expert.
Superb – We had a heat pump hot water system installed with these guys. Excellent workmanship, timeliness and communication. Highly recommended.
Speedy Hot Water – I can’t rate Speedy Hot Water high enough. Matt and Chris? arrived on time and were straight on the job no hesitation. They completed the job and took away my old water heater. They were nice and friendly and made a great team. Just a wonderful experience.
First class, product/ advice/. And workmanship – Matt’s skilled workmanship, accurate advice re the correct product for our needs was excellent . I’m a retired builder and class this as a first class job. Many thanks.
24hr customer service is not a lie! – Matthew from Speedy Hot Service came to our rescue again tonight -we lost power today and we phoned him at least four times to get his advice and he said to keep calling him back until our issue was resolved with our energy provider. The calls were made after normal working hours - we were so impressed that he was patient and knowledgeable-… Read more
demonstrating he was eager to listen and help us. What excellent customer service! Thanks again Matthew you are a credit to your company
Problems with hot water service – Brilliant!! Adam and his off-sider arrived within hours of my call. Quickly found problem was with age of existing system. Unit was disconnected and removed and, due to urgent needs elsewhere, they had to leave and were replaced by Rob and Tanya who completed installation of new unit. They were quick, efficient and cleaned up beautifully when work was done. Whole experience was faultless.
Wish they were all like this – I rang at 1030, Matt and Tania arrived very soon after and not much later I was admiring my new Evo270. It was a difficult access but the old unit was removed and the area thoroughly cleaned. Matt and Tania were very informative and could not have been more helpful. As we already had a ‘solar’ heater we were not eligible for the $1200 discount but the speed and workmanship were great value. Show details
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Speedy, efficient and friendly – Matt and his co-worker did a great job installing an Evo150 heat pump system at our townhouse arriving just a few hours after I phoned the company. The 150 was replacing an old gas system and that necessitated running electrical wire through the roof cavity of our garage to the outside. It was a difficult installation but Matt and his co-worker… Read more
did it professionally with good humor. Speedy was recommended to me by a friend and I have no hesitation in recommending Speedy on this forum. And the heat pump system is great!
Crap start to the day with an Awesome close – Let me paint the picture ... 6.30 AM I go to feed the cat and let him out and to find our hot water system has decided to burst and flood our laundry. I called Speedy Hot Water Services at 0745 and by 12pm Matt was ringing the doorbell and quoted the price for an EVO Heat Pump system. Matt told me we'd have hot water for a show before he left and… Read more
true to his words we had the system installed and hot water at 55c. Matt is a true practitioner in his profession and without hesitation, I would recommend Speedy Hot Water Services for your Hot Water Solutions.
Fantastic job, Fast, Top blokes!! – The boys from Speedy hot water came out with in a couple of hrs, they were fast and very professional, and friendly, and went the extra mile and even fixed my dodgy a/c drain for me. They explained the full operation of the system, and told me that I was on the correct tarrife, to save money. Thanks very much guys.
Fast, Friendly, Exceptional!! – After years of frustration, with a leaky roof due to Solar panels on flat tiles, I spoke with Matthew! .. his knowledge with my issue and offering solutions was amazing!!.. I spoke to Matthew Thursday - and by Friday our roof solar panels were removed, years of leaves cleared, cracked and broken tiles replaced, everything sealed and EVO 270… Read more
installed!! Years of insurance claims and stress fixed in 24 hrs!! Matthew supplied the BEST customer service I have had in a long time. I'm so happy!! Thx Matthew!!
The best service – I requested a quote on a EVO 270 on Sunday afternoon and John at Speedy Hot Water service got back to me immediately. He sent me a quote and answered all my questions Sunday night. First thing Monday morning Matt, Chris and Adam installed the system and had it up and running in 3 hours. Piping hot water and top rate service - I highly recommend Speedy Hot Water and the EVO 270 heat pump.
Matthew is a great help on New year’s eve – Mathew was very helpful and patient in helping me to reset my gas hot water system. Thank you very much Matt. We greatly appreciate your help. Many thanks Chris x
Good Product and Excellent Service – Two weeks ago, my 17 year old hot water system was leaking. Phoned Matt for a quote and a full inspection and quote was provided that afternoon. True to their name, Matt and his team arrived the next day with a complete replacement and relocation. Matt went beyond expectations in the relocation and now have hot water and happy with the product. Completely recommend the team and their product.
Excellent service – I was soooo impressed with service price n how quick 2 install n 2 my surprise at tradie that cleaned up would never known system had installed would certainly recommend this company 2 all my friend thank u again
Top quality service – Matty and John Lived up to there name speedy. Same day service and great workmanship. MADE THE WHOLE THING SIMPLE.Easy to deal with and made it really clear on what might be the best choice for my needs. Would highly recommend the guys at Speedy Hot Water Services hands down.
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Midea water pump hot water system – Matthew from Speedy hot water was amazing very professional. Stayed and worked in rain and under torch light to ensure our family would have hot water. 100% recommend them. Love my new hot water system.
Overcharged massively for a 50 litre system! – So was charged $3100 to install a 50 litre hot water system! Absolute joke..had to remove 3 small kitchen cabinets and some followup work..breakdown of bill was $1690 for 50litre system (supposidly includes install!) And a further 10 hours @120/hr of labour to install with 2 blokes.. Problem is they didn't call to check before calling in a second… Read more
guy to help install the tiny unit) feels like we have been taken advantage of with no say in the matter.
Let the office take the calls – Had to wait for new hot water pump, as delay in stock. So waiting a week while ours was broken. Which was fine with us. Installation was good and system works fine. But 2 phone calls (initial when sourcing services and following completion) with one of the tradies left us sour. Don’t take a call if you’re with another customer. This really showed… Read more
in the conversation. Let your reception/office with customer relationship skills do it please. This person was dismissive, interrupting, made assumptions (rather than giving opportunity for us to wholly explain our queries). Was annoyed that the two of the staff did not explain clearly that the company would get the stc rebate meaning it was more out of our pocket then we thought when moving ahead with the purchase.
Works well – Replaced by John from speedy hot water, spent $3590, the plumber received the rebate. Water heater works well but the location of installation is not very good as it blocks my clothes line. There is a lot of water lost from the condensation valve.
Excellent Service and Workmanship – Phoned Matt yesterday to get a price on the EVO 270 as my current solar hot water system circulation pump had blown up and needed to be replaced, Matt advised me that it might be worth installing the new EVO 270 instead of fixing the old solar system. I decided to replace the old solar system with the new EVO 270 asking Matt when he would be… Read more
available to install the new hot water system. He told me that he could install it later this afternoon around 5.00pm, True to his word Matt turned up at 5.00pm and had the new EVO 270 system installed and working by 7.30pm I can not thank Matt enough for his professionalism and attitude and getting the job done so quickly within that timeframe. Cheers -Matt
Tremendous Service – Phoned Matt yesterday to get a price on the EVO 270 as my current solar hot water system wasn't doing as it was superposed to do, supplying hot water and we required a system urgently. The price was competitive so I asked Matt when could he fit the unit expecting him to say next week or the week after as other companies had said, to my surprise… Read more
Matt said "you will have hot water by tomorrow afternoon". True to his word the plumber arrived at 9:30 am and we had hot water by 12:30 pm, I was amazed by the professional standards displayed by John, the Plumber and the owner, Matt. Amazing company on all aspects. Thank-you Matt!!!!
Hot water – Speedy Hot Water were prompt, competitive and knowledgeable. Matt installed our system and was one of the most efficient people we have had come and do work at the house.
Great Service – Speedy Hot Water provided an excellent same day service. Chris, the plumber was courteous and helpful providing advice and solutions to our problems. He did a professional job of installing our new hot water heat pump in a short time. We will definitely staying with Speedy and also tell our friends.
Wonderful service – Matthew from Speedy Hot Water rang me with a price on the Evo 270 hot water unit. In 48 hours he had the system installed and operational. Matthew, along with Chris, removed my old gas unit. They had to run new wiring from the meter box, up through the ceiling and down the back wall where the Evo 270 was installed. The whole process from the first… Read more
phone conversation to the completion of the install was a smooth and seamless operation. I would recommend Speedy Hot Water Services without hesitation. The whole installation process was very efficient, neat and tidy. I couldn't imagine anyone else offering a better service.
Excellent customer service and workmanship – John from Speedy Hotwater was professional and polite and answered so many emails at all hours of the night regarding hot water systems. He was honest and unbiased and assisted us with his knowledge to make the best choice. Within a day he was at our house installing a New EvoHeat 270 hot water system when ours stopped working. His workmanship is… Read more
amazing and I would recommend anyone needing a hot water system to use speedy hot water for their amazing customer service and workmanship! Thanks again John and the team we really appreciate it!
Speedy do an excellent HWS install – John from Speedy HWS is a professional. I'm an Electronics Engineer who's installed broadcast equipment for 35yrs. I'd have John work on or supervise my work crew, any time. 10/10
New hot water heat pump – Had a new EVO Heat Pump installed last week. Our last Heat pump lasted approx 11 years and was slowing down. John from Speedy gave a quote for the Heat Pump and it was installed the next day. The installer was very efficient cleaning up after the work was completed. The installer showed us how the mini computer worked and set the pump on economy… Read more
mode. It is a little complicated to work but after reading the booklet and practicing it will be much easier. You can turn the pump of while on holidays and have it restarted before you arrive home. Overall the pump is very quite and efficient.
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