Not happy Jan
Bought sneakers from sportitude. Got them dirty before i realised I'd bought the wrong size. OK ... my bad. Went back to site to buy the SAME shoes one size larger, a few days later. Price had increased 20%!!!!!! When i checked even the old WRONG size was 20% more. On line shinanagans!!! Not happy and bought the right size elsewhere.
Customer service is exceptional
I placed an order with Sportitude and I was contacted to confirm sizes as the size used in my order was not the usual size used for Womens shoes. It saved me an incorrect fit and the hassle of returning.
The changed item (as they were correct) was shipped next day!
Extremely professional customer service.
Excellent customer service from Kyle and Rhys...we ordered the wrong size..and called and asked them if we can exchange, straight away they organized the right size and send it express post as we were going overseas the after...their prices are very very good..packaging and also very polite and decent...thanks guys.
Excellent Customer Service
I exchanged a pair of shoes bought as a gift a month after it was delivered. I ordered the mens shoe not the ladies shoe, Sportitude had no issue exchanging it. The wrong pair was collected the next day. I received a credit as the replacement pair was on sale. Kyle was prompt, helpful and friendly.
- Verified customer
First time I deal with Sportitude & I’m so happy I received what I exactly I order in no time at all my first pair off brooks adrenaline 19 shoes I find them very comfortable for running every day. I like to thank Sportitude!!!
April 8th 2019 Update: Best ever shoes
Today I received my first pair of brooks adrenaline gts 19 from sportitude they’re very professional people to deal with I only place my order 2 days ago I do recoment sportitude to others . I also find brooks adrenaline gts 19 very comfortable shoes for running !!!
Artificially inflating prices before sale
I purchased a pair of runners for $159.
Later the same day I got an email saying they had a 20% Xmas sale.
I immediately wondered if they would be honorable enough to give me the discounted price considering it was announced the same day I bought the shoes so I went to the website.
Well. The shoe I bought was now selling for $195 and guess what?
Take off $20 and you get basically the price I paid which means they inflated their prices by 20% and then said you were getting a 20% discount for Xmas - what a bargain!
Just emailed them and waiting for a response - I am sure the ACCC will find this interesting.
Best price for Footwear online and awesome customer service
Have purchased multiple times from these guys. Pricing is often the best Aussie wide online and have also had to return due to manufacturing issue a pair of football boots (not sportitudes fault). These guys were beyond helpful and even shipped the replacement for free express post - could not ask for more!
- Verified customer
Thank you Sportitude!
I ordered 2 pairs of ASICS for my daughter online through Sportitude website. One pair was too big and I had to exchange smaller size. The new item has arrived in 3 days after post. Thank you for your helpful and friendly service. I definitely will be back for another shoes.
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