Stan Cash

Stan Cash

870 reviews · Statistics

94% · 81543 · 5%

Return Claim MadeYes (7) · No (212)
Product Quality
4.7 (204)
4.1 (10)
Customer Service
4.6 (213)
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870 reviews
eminerlngawatiVICGreater Melbourne (Inner), VIC

Fast and efficient

Ordered my goods and days later received them, delivery guys were polite and accommodating to what I wanted. Show details
Lindsay S.
Lindsay S.2 posts

Great Customer Service

Second purchase, great team at Stan Cash online
Excellent CS from Jayda, I am sure she is an asset to the organisation. Attentive and responsive to my requests. Overall a great experience!!

Fridge delivered on time by great crew

We ordered the fridge on Saturday and was delivered on Tuesday and they took away our old one.
The delivery guys were very careful not to damage anything and did a great job . Show details
GregVICCentral Highlands and Goldfields, VIC

Well done Marija….best ever customer service!

If all customer service staff could be as polite, friendly and as helpful as Stan Cash’s Marija, I would vouch there would be more on-line orders placed! Couldn’t have been more impressed from the phone call I made and the timely info response I received from Marija very soon after. Arrived on-site to pickup my purchase and everything was in order and ready to go. Marija, you deserve all the accolades mentioned above. Well done :) Show details
Ricky P
Ricky P19 posts

LG Microwave MS4296OMBB

I recently purchased an LG NeoChef 42L MS4296OMBB Microwave. The price was much better than what was offered on Goodguys commercial and Jb-Hifi which had it on sale. Mick Perre is great to deal with and was super patient around my kids interrupting. A lovely gentlemen who even offered and took the product to my car. Thanks Mick! Show details
Emilie commisso
Emilie commissoVICGreater Melbourne (Outer), VIC

Sleek design for modern kitchen

LG smart inverter is a sleek modern design that heats up things quickly and evenly! Love the button panel on the inside yet can access heating from the front QuickStart Show details
Susan5 posts

Love it!! So happy!!

This 55" Smart Panasonic TV was easy to set up and exactly what we wanted. Picture and sound quality is great. So many great features. Best value for money compared to other TVs offering the same features. I love Panasonic. Show details
SarahNSWMurrumbidgee Region, NSW2 posts

avoid at all costs - I will never deal with Stan Cash again

I placed an order after confirming over the phone a heater was in stock and available - three weeks later there is still no heater and the orders section is unable to tell me when it will / if ever arrive, lodged online complaint and never received a response, then when I requested the cancel the order after 4 weeks - it turned up the next day..... Show details
HelenaVICGreater Melbourne (Metropolitan), VIC

Fridge delivery

Received message with delivery time. They delivery within scheduke. They collect old freeer. Show details
HayleyVICGreater Melbourne (Inner), VIC

Waited a week to arrange a delivery to find out they have no stock

Purchased a fridge from them. Nothing on the website highlighted that there would be a lengthy delay.
After a week since payment they called me to inform me they have no stock and would be a 5-6 week wait!
Not ideal when you have just moved states and don't have a fridge or freezer.
Now I have to wait up to 3 days for my money back before ordering another fridge from another supplier Show details
Customer Service
dbareis73 posts

Never had a Problem & Often Cheaper

I am not loyal to any store (I google a lot), but I often find myself with Stan Cash due to the best price and because I've never had a problem with them. Show details
Product Quality
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Excellent work by the deluvery team received a phone call to confirm Show details
Product Quality
AAAVICGreater Melbourne (Inner), VIC

Company Can’t be Trusted

I saw a product online that said free shipping but tried to order it and it wouldn’t let me order it without paying for shipping so I rang the office and they said they would look into it and ring me back, surprise surprise they didn’t ring back and they changed the website to remove free shipping, they can’t be trusted. Show details
Sarah B.
Sarah B.2 posts

Extremely Helpful / Air Conditioner

Great service. Came with a smiling face and ahead of time in a very pressured pre Christmas environment. Went above and beyond, very much appreciated. Show details
Michael R.
Michael R.VICGreater Melbourne (Outer), VIC

Misleading about local stock, basically a drop shipping service

I purchased a split system air conditioner from Stan Cash which the website claimed was "in stock". When I rang the customer service to enquire as to when delivery would be made they said "we have ordered it from our supplier and once we have received it we will organise delivery for you".

Sorry but that is very misleading. You should be warning customers that you are drop shipping and that fulfilment times will therefore be +1week for delivery.

I requested a refund and then was also informed that it would take 1-3 days to request the refund from the accounts department, THEN plus the processing times!?

Customer Service

Questions & Answers

Giridhar Vemulapalli
Giridhar Vemulapalli

Samsung 85” QN900B price is good. Just checking that its not factory second.

Kerry M.
Kerry M.

What do you charge to remove old stove and install new stove bought from your store

Maree B.
Maree B.

Looking at new heat pump dryer is installing and taking the old dryer included in the delivery to Melton

See all Stan Cash questions


CategoryAppliance Retailers, Online Shops and Physical Shops
Offers Free Standard Shipping No
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Contact info for Stan Cash

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
Sat9:00 am - 5:00 pm
Sun10:00 am - 4:00 pm
  • ABN: 26160223914

Extra Information
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