Very happy customers
We looked at bigger builders but got put off by bad post-handover service and the fact that site managers had around 60 homes to look after. A solar installer recommended Stannards so we had a look and were very impressed by their build quality and build time. They showed us through homes they were building and we met one of the owners who was ecstatic about the timeliness and service. We signed up and now we have a beautiful home. Excellent quality from every trade and we had just a handful of tiny touch-ups at handover. A minor mis-communicat...ion due to change of site manager late in the build meant a few things weren't as chosen, but those rectifiable were fixed promptly and we let a couple go (downlights instead of batten light in entrance hallway and squared ceilings in some rooms instead of cornices). All our meetings were friendly and they were very helpful throughout the process. Zero conflict. We've been in the home 5 weeks and remain very impressed. Costs were as quoted and no surprises. Very happy to recommend this company.
Great experience, quality built home for a good price!
After starting the building design process with a mass project builder in Adelaide (Rivergum - which was a disaster, loaded with nothing but lip service and [Name Removed]) we signed on with Stannard Family Homes after meeting with the Custom Homes Specialist who impressed us with his enthusiasm, 'can do' attitude and transparency. We soon realised the custom building process definitely suited us much better than the mass builder.
The house we built is a single story home of 280 square metres. The build was achieved in 4 months, during the CO...VID-19 pandemic, which was impressive in itself. We were closely involved throughout the construction process. There were many regular opportunities to walk through the build with the site supervisor during construction and to adjust specifications/make changes. This meant that there were no 'surprises' at the end handover walk through, and any issues we could raise before it was too late to rectify (there were not many). We found SFH to be generally very flexible. There were some instances where the site supervisor went out of their way to ensure the home was to a very high standard and seemed to care genuinely about finer details. He also picked up on some issues which we may not have been able to, and fixed them accordingly. Communication was quite good, the staff were easy to deal with and we were able to contact the site supervisor freely and regularly. The CoConstruct app was useful, and helped the client see how far along the process the build was. The app has the potential to be even better if fully utilised.
We decided to subdivide our block and build two double storey homes, we knew this was going to be a challenge to engage the right builder for the job. Upon meeting Ryan and Phil from design to selections
the builds were stressless. We had lots of communication and hands on knowledge which help make the builds stream lined. We didn't think the time line would be met but to our surprise it was, no compromise was made in the builds. Terry was helpful fixing up a few issues but we are more than happy, we will definitely build our forever home with ...
Exceptional home and customer experience ....recommend to anyone wanting to build
The whole process with Stannards was nothing short of exceptional! Transparent throughout and communication and response times were second to none! Changes made throughout the build were minimal however anything that did require to be done was managed brilliantly. We shopped around before landing on Stannards as we felt partnering with a family and boutique builder was the right fit for us and we nailed it! Time frames were amazing and if it hadn’t been for issues with the council it would have been even quicker, that said we are amazed that o...ur dream home was built in the timeframe promised. A true partnership and genuine desire to build the home we hoped for, and the selections are genuinely deluxe resulting in a minimal spend for selections and yet a beautiful home. Thanks to Phil who partnered with us throughout the process, to Ryan who had amazing ideas and ensured everything was as it needed to be to the level of professionalism they pride themselves on, and to Terry who worked tirelessly to ensure everything was completed to perfection!
Get quotes from Home Builders servicing your area
Receive up to 3 quotes with ProductReview.com.au
Fantastic Customer Service, Fantastic Communicators - Fantastic Home Builder
After building our first house with a mainstream builder and experiencing lots of tears and stress, we were almost put off from building again. Though after meeting Phil and going through the process with Stannards our experience with them has been nothing but amazing!
From our very first meeting with Phil we got a strong impression that Phil really wanted to work with us on building our second home. After outlining our vision of the family home we wanted to create and providing a house layout on a Word document, Stannards transformed our han...dwritten plans into a reality and created our dream home! Phil, Ryan and Terry were all very accommodating along the way to ensure that received a good quality home. All the staff at Stannards are extremely flexible with multiple changes and choices that we inevitably encountered along the way and they double checked our selections along the way to ensure they were correct. If any particular style or accessory was not available then Phil was more than happy to find it for us. Stannards are very professional and excellent communicators which was exactly what we were looking for in our builder. Having a one person contact throughout the whole process made a massive difference along with keeping up to date with the progress of the build. The care and attentiveness that Phil, Terry and the staff showed towards our house far exceeded our expectations and went way above good customer service. I would strongly recommend anyone to build with Stannards to have a stress free and enjoyable building experience and we have already recommended Stannards to family and friends who are looking to build. If we are ever in a position to build again then I would have no hesitation in using Stannard Family Homes. again.
Excellent Builder & Would Build Again With Them
We are extremely happy with our new home!
When we first started looking for a builder, we didn't think to look at a custom home builder. The house we were looking at building wasn't huge and our budget wasn't high, so we thought why use a custom builder? After doing some research, we decided to have a chat with them.
We were surprised to find that our budget was more than enough and we were going to get a lot more than we first thought. Compared to the bigger builders, Stannard's was by far the best option.
What also worried us, was the stor...ies you hear & read about where people are having to pay more money after the contract has been signed. We were pleased to find that Stannard's price was it and the only differences we would get, would be at the selection stage if any! Everything was included in the price given to us from day dot and we didn't pay anything more after that. All the staff were very helpful and nothing was ever too hard for them. They were always keeping in contact with us throughout the build and answering any questions we had. The Build time was very quick and the finished product was excellent. We are so glad we decided to build with Stannard Family Homes and we would defiantly recommend them to anyone who is looking to building.
Excellent family home
Our home was designed to our requirements and we are very happy with the layout. Project management by Phil was well organised and excellent through out with regular updates and our queries quickly answered. Communication and contact with all staff at Stannard and trades people was friendly, open and helpful. A few minor issues have been corrected or are in hand to be fixed. Quality of work is of a very high standard. House was built on budget and time. Time frame for the build was well with our expectations.
Exceptional customer service
I began discussions with Stannard Family Homes well over a year ago and my build is now in the process of construction. The service I have received from Phil during every step of the process, from part demolition of my current home, subdivision, pre-construction and now mid-construction has been and continues to be nothing short of exceptional. He has gone over and above what I could have expected.
Having had some preliminary discussions with other builders before selecting Stannard Family Homes, I am SO happy that I chose to go with Stanna...
Custom family home
My wife and I built through Stannard family homes and have been very happy with all services. They went out of their way to assist with all aspects of the build even when it wasn’t their responsibility. Would highly recommend as the quality is amazing and customer service was great.
Thanks for a pleasant experience!
Compact block with excellent practical house design
Using an existing house plan from other similar Stannard Family Homes we worked in consultation with the team and created a slightly modified design better suited to our requirements. Throughout the initial design drafts, interior selections, build process and subsequent build completion, we were kept fully updated. We would definitely consider building with Stannard Family Homes and would recommend them to people contemplating building with them. It has been a great experience and we love our home. Thank-you.
Get quotes from Home Builders servicing your area
Receive up to 3 quotes with ProductReview.com.au
Our Dream Home
Finding a builder that was willing to build our unique design within our budget was a challenge for us but the team at Stannard Family Homes were more than accommodating to our needs. Throughout the whole process, their excellent communication and availability to discuss any queries that arose gave us confidence and assurance. They are an efficient, highly organised and approachable team who made our dream home in to a reality. They delivered a quality home and met our expected build time. We greatly appreciate the work that Ryan, Phil, Terry and all of their trades did for us and highly recommend Stannard Family Homes.
Excellent builder who was flexible and efficient
Ryan Stannard helped me choose a triangular block to build my special house. The land was purchased in October 2015, Council approval was gained before Christmas, the build started in February 2016 and I moved in late June. I chose to get the concreting and fencing done by others so I lived on a 'building site' for a few more months but the Stannard team was very helpful in attending to the few tasks that arose in the next few months. The quality of the build was excellent and I would particularly like to praise the bricklayer and tiler, who ea...ch did superb work. Some of the admin team changed from my first meeting but I would like to thank Phil for all his friendly help. Sadly I unexpectedly retired from work late 2017 and have moved back to Sydney but thanks to Stannard's my home sold easily because of its flexible design and high quality.
Our Dream Home Built by Stannard Family Homes
Wow what an experience the last 18 months has been, looking at multiple builders to build our dream home but as soon as we met with the team at Stannard we knew we had found our builder. the entire journey was full of communication and advise to help ensure we had all the information to complete our home. Once the design was over and the build started wow it went so smooth and quick, the level of professionalism was above what i thought i could get out of a builder, the quality is amazing and the finish incredible. The team managed the build so...well and everything just went like clock work, as they say it just making sure everything is scheduled and planned and boy was it, everything happened when it was planned to. The level of customer service and support in providing options and being open to what we wanted was great, we spoke so often and emailed the team felt like part of my family. i have so much respect and envy for what the team at Stannards do and how they do it. A massive thankyou to everyone involved and Yes i'm more than happy to recommend Stannard Family Homes
Love Our Home - Great Service
The whole building process with Stannard was fantastic.
After meeting with lots of different builders Stannard stood out with there professionalism, great communication and nothing was to hard, and any phone calls or emails were answered without a problem.
Our friends and family could not believe how quickly our house was built it was perfectly timed with every trade.
The team were great to deal with from our first meeting with Phil who was very friendly and a great communicator. Wayne for bringing our vision to life with our design and ...
My Dream Home
I love everything about my house built by Stannard Family Homes. The whole process was exciting, watching it get built. Wayne helped me design my home to fit on my block and its perfect. We managed to get everything I wanted in it. The build is amazing and the detail and workmanship is impeccable. Thanks to Phil, Ryan and Terry for all your help, you guys are fantastic
Questions & Answers
Get an answer from our members
Other Home Builders
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.