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Brighton Homes
5.0 from 284 reviews

Reviews

5.0

284 reviews
5
(273)
4
(10)
3
(1)
2
(0)
1
(0)
  • Build Stage
  • Customer Service
    5.0 (241)
  • Site Admin
    4.9 (101)
  • Timeliness
    4.8 (131)
  • Structural Integrity
    4.9 (57)
  • Plumbing & Waterproofing
    4.9 (45)
  • Electrical & Lighting
    4.9 (56)
  • Flooring
    4.8 (52)
  • Transparency
    4.9 (210)
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Briar

BriarSouth East Queensland, QLD

  • Verified customer

Beyond exceptional.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2020
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Scott Fryer

Scott FryerSouth East Queensland, QLD

  • Verified customer

Professional and Quality

published
Customer Service
Transparency
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2020
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  • Verified customer

Very positive experience so far

published

We have been looking at many builders for months, but kept coming back to Brighton as the quality and inclusions stand well above others. June and Chris at Covella have been outstanding in their assistance and patience while we worked out our finance. Have just paid deposit and have our Open Studio walk-through coming up. Brighton have been very accommodating, and June and Chris have amazing service skills. Looking forward to the next steps!!

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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Samantha

SamanthaSouth East Queensland, QLD

  • Verified customer

Professional and Excellent

published

Simon and Zerlina are simply amazing!
They have been beyond wonderful every step of the way with our journey. They answer every question and go out of their way to make our vision's happen. Simon, has been dedicated to ensuring that we have the prefect first home, and we are super happy that we have chosen to build with Brighton!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Samantha,
Thank you for your kind words. Congratulations on building your first home. Simon and Zerlina will be thrilled to read your feedback. Enjoy the rest of your building journey. Cheers, Brighton Homes

Howie

HowieQueensland

  • Verified customer

Kyle Building Supervisor

published

Kyle was outstanding in all aspects of the build. His attention to detail was remarkable. Nothing was too much trouble and he constantly kept me updated on all relevant details of the build.
I would thoroughly recommend Brighton Homes, if Kyle is the supervisor. I am very happy with the result.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Howie,
Thank you for your feedback, we will be sure to pass it on to Kyle, he will be thrilled.
Enjoy your new home!

Hayley

HayleySouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Liam is amazing!!!

published

Liam was very informative and reliable to deal with especially with COVID-19 effecting our process. Brighton Homes have been nothing but helpful throughout the entire process. I can highly recommend Steve Downs our salesman and Liam as project manager. We look forward to our home being completed. THANKYOU! Go team Brighton!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
Construction End DateDecember 2020
See all answers
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Hayley,
Thank you for your wonderful feedback, we appreciate your kind words. Liam and Steve will be thrilled to hear your feedback. All the best with the rest of your build. Cheers, Brighton Homes

Justin

JustinSouth East Queensland, QLD

  • Verified customer

Professional and Excellent Customer Service

published
Customer Service
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes
Jessica T

Jessica TSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

colour selections and plan presentation

published

The team is great.
Sarah at reception was lovely and made a good coffee.
We saw Amber for our colour selection. The day was fun and not rushed.
She was able to answer questions and work out pricing easily.
Jesse did one of our open studios and our electrical plan. She was so helpful, bounced ideas and offered input to the placement and colour of electrical items.
Paula is our project manager. She is quick to respond to enquires and is very professional.
Happy with everyone we dealt with.
The open studio was a long day but a great experience.
Thanks Brighton.

Customer Service
Timeliness
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Jessica, thank you for your wonderful feedback. We're glad to hear you enjoyed your selections appointments. We will be sure to pass on your feedback to our staff. Enjoy your building journey. Thank you, Brighton Homes

Jamie and Tamiya

Jamie and TamiyaSouth East Queensland, QLD

  • Verified customer

My choice studio

published

An exciting and big day made easy thank you jelena for walking us through step by step and being patient with us and guiding us in the right directions when we got stuck but we got there in the end and couldn't be happier with the decisions we made can't wait to see the outcome when the house is built

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Jamie and Tamiya, thank you for your feedback. We will be sure to pass your feedback on to Jelena. Congratulations on being one step closer to construction. We look forward to building your dream home. Cheers, Brighton Homes

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  • Verified customer

Amazing Customer Service

published

Brighton Homes was a no-brainer choice for us. The standard inclusions and the quality of work that we have observed from our walkthroughs are best-in-class. Steve and Monica from the Providence centre have been absolute gems to work with as they guided us through our pre-build journey making what an otherwise daunting thing an enjoyable one.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Ran, thank you for your wonderful feedback - we will pass it on to the team at Providence. Welcome to the Brighton family and keep us posted on your progress. Cheers, Brighton Homes

  • Verified customer

Positive Experience

published

We are pre construction and so far our experience has been very smooth, from the moment we stepped into the sales office at the Display Village we were blown away by how welcoming Simon was, he was super helpful, got our quote done super quickly, made any adjustments we wanted, Simon was very open with all the information, on few occasion I also spoke to Zerlina who was extremely helpful and answered all of our questions, we have a long way to go but we are excited to build with Brighton and the team at Everleigh made it super easy and exciting for us.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there, thanks so much for the lovely feedback about Simon, he was so pleased to read your comments, along with Zerlina. Welcome to the Brighton family and keep us posted on your progress!

Latisha and Jesse

Latisha and JesseSouth East Queensland, QLD

  • Verified customer

Team Everleigh are the best! Simon and Zerlina are amazing!

published

We have been lucky enough to work with the amazing team at Everleigh! Simon and Zerlina have made this process a breeze when we thought it was more then we could handle. From the start they were honest and helpful in every aspect and the final estimated cost was within budget with everything we could have wanted and more. We wouldn't want to do this process with any other team! Everything has been as promised and on point from the start till now! Thank you Simon for taking my many calls and putting my mind at ease everytime you are a legend!

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Latisha and Jesse, thanks so much for the lovely feedback Simon and Zerlina love helping their customers create their dream homes. Welcome to the Brighton family!

  • Verified customer

Fantastic Consultation: Made a difficult decision easy!

published

The Consultation office run by June and Chris at Covella is a friendly and professional environment that made every visit more and more exciting. All steps were straight forward and we went from not knowing a thing to having a house drawn up and ready to go in the space of two weeks. The dedication of these ladies is greatly appreciated and no matter what time of the day i would have a question, they would respond accurately and promptly.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Amy, thanks so much for the feedback about June and Chris, along with the plan process. We can't wait to see your new Brighton home come to life!

Shaheen

ShaheenSouth East Queensland, QLD

  • Verified customer

Very helpful!

published

We are still in pre-construction/contract phase but the help and understanding we received by June and Chris from the Covella estate was just above and beyond. Always contactable, always willing to answer questions, and willing to help at all times, and most importantly prompt! Would’ve been so lost without these two lovely, and knowledgeable consultants.
I have high hopes for the future stages of our build with Brighton Homes

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Shaheen, thanks so much for the feedback about your experience, the team were delighted to read your comments. Welcome to the Brighton family, keep us posted on your progress!

Candy B.

Candy B.South East Queensland, QLD

  • Verified customer

Excellent customer service and amazing house designs

published

From the minute we walked in the Covella display homes, we fell in love with the quality, design and inclusions of Brighton Homes. From there, June and Chris has been so helpful, kind and have excellent customer service. They have been clear and made this process easy. We are waiting for our MyChoice Studio appointment next week and can’t wait for the next step in building first our home. Also, love the MyHome Customer Portal!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Candy, thank you for the feedback, how exciting for you to be building your first home! Congratulations and welcome to the Brighton family!

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Teegan

TeeganSouth East Queensland, QLD

  • Verified customer

MyChoice Studio

published

We had our selections appointment last week at the MyChoice Studio. Thanks to Amber for making our day as stress free as possible! Amber was so helpful and guided us through the day, providing us with suggestions- we couldn't have done it without her! Cant wait to see the finished product.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Teegan, thanks so much for the lovely feedback about Amber, she loves helping her customers create their dream homes. Keep us posted on your progress and welcome to the Brighton family!

Danna and Andrew

Danna and AndrewSouth East Queensland, QLD

  • Verified customer

MyChoice Studio - AMAZING experience

published

I couldn't have asked for a more skilled & professional interior designer at our Brighton selections appointment. Jelena was fantastic on so many levels, she listened to what we wanted, gave us great suggestions & on things I just didn't think would be possible to fit into our budget. Whenever we felt overwhelmed or just didn't understand something we wouldn't move on until she knew I totally understood everything. I could keep going on, I was rapt and cant wait to see the finished product - HIGHLY recommend Jelena and the girls from MyChoice Studio. Couldn't have done it without you Girls :)

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Danna and Andrew, thank you for the lovely feedback, Jelena loves helping her customers create their dream homes. Keep us posted on your progress!

Alice and James

Alice and JamesSouth East Queensland, QLD

  • Verified customer

First class experience and genuine care

published

We have been working with Wayne and Liz from the Harmony QLD office while we get our home design just right and are excited to be moving into the Contract phase. They have provided us with the best experience so far and one which we have proudly promoted to friends and family. We have opted to make many adjustments to the plan and with their support we have been well informed of our options and costs to make the most informed decisions. We feel that the attention to detail and genuine care in our needs is first and foremost in their work. We can't wait to build!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Alice and James, thank you for the feedback about Wayne and Liz, it's such an exciting time! Keep us posted on you progress

RandM

RandMSouth East Queensland, QLD

  • Verified customer

Stand out from the rest!

published

We had been to a lot of companies and display villages before we met Wayne and Liz at Brighton Homes, Harmony. Right from the start we felt they were on the same page with our ideas for what we wanted in a home, even giving suggestions that made our idea even better. Wayne and Liz were both very approachable and went the extra mile to make sure our vision came to life. We are particularly grateful with their help to assist us to gain the look/plan we wanted without blowing our budget.
So if you are looking for team that is honest, friendly and super helpful in an industry that can be very confusing - go see Wayne and Liz!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi RandM, thank you for the feedback about Wayne and Liz, they were delighted to read your comments!

Jordan H.

Jordan H.South East Queensland, QLD

  • Verified customer

Excellent experience during pre-construction

published

Wayne and Liz at Harmony are easy going, easily accessible and transparent in their communication. Wayne and Liz helped my partner and I choose the design we wanted and assisted us along the way with various things to look out for when buying your first home. Being first home buyers is a daunting experience but from the moment we walked through the door, we felt right at home.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Jordan, thank you for the feedback, and Congratulations on building your first home! Welcome to the Brighton family!

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Questions & Answers

kat

katasked

I think this is a comment for Product Review. Most of these reviews are pre construction. That’s hardly comparable to other companies where their reviews are post. Please revise so people can compare apples with apples. The sales stage is the easiest!

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Kat, our customers have the opportunity to write a review at each stage of their building journey, whether that’s pre-construction, construction or handover. They can also update their review at any time throughout their journey. Thank you, Brighton Homes

Patrick

Patrickasked

I see that Brighton include Solar with every home package. Can someone tell me which brand and type of solar panels these are as well as the inverter? Also, what is the price per kilowatt of the discounted electricity which is advertised when you go with Powershop? and what is the daily supply charge?

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Patrick, We provide a 6.5kW Tier 1 system with a 5kW inverter – for further detail please talk to one of our Building and Design Consultants, they can assist with any questions.

jos robinson.

jos robinson.asked

do you build in WA? do you have display homes near Freemantle?
Thank you Joe,
jandgrobinson1@gmail.com

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Jos, unfortunately, we don't build in WA, if you head to QLD we would love to build you a new Brighton home!

Get an answer from our members and Brighton Homes representatives

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