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Brighton Homes
5.0 from 412 reviews · View Statistics

Reviews

5.0

412 reviews
5
(396)
4
(14)
3
(2)
2
(0)
1
(0)
  • Build Stage
  • Customer Service
    4.9 (356)
  • Site Admin
    4.9 (161)
  • Timeliness
    4.8 (220)
  • Structural Integrity
    4.9 (93)
  • Plumbing & Waterproofing
    4.9 (79)
  • Electrical & Lighting
    4.9 (92)
  • Flooring
    4.7 (91)
  • Transparency
    4.9 (322)
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  • Verified customer

excellent

published

We had Julie for a colour selection appt is she was fabulous!! Julie helped us create our dream home! We wanted to stick to a budget and Julie was extremely mindful of this in our appointments!!

Liam has been our project manager and we are again extremely happy! We were working with a very tight deadline to get on site and Liam has been extremely accomodating and made sure we met our deadline. Liam has made the process very easy and was very approachable!!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StageMid-Construction
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Ryan M.

Ryan M.South East Queensland, QLD

  • Verified customer

Quality sales experience

published

Being first home buyers the whole building process can be quite overwhelming. Which made the experience we had with Wayne and liz up at the harmony display so important and beneficial in understanding the whole process and guiding us in a direction that would best suit our needs and budget for our build. I couldnt recommend them enough for any other first home buyers wanting a honest and easy sales experience.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Brighton Homes
Brighton HomesBrighton Homes

Hi Ryan,
Thank you for sharing your experience with us! We are so happy you've chosen Brighton Homes for your first home build. Congratulations!
Thank you,
Brighton Homes

Naomi L.

Naomi L.

  • 2 reviews
  • 1 like
  • Verified customer

Wonderful experience with Brighton so far!

published

We are in the early stages of pre construction with Brighton and it has been wonderful so far. Andrew and Maria at Ridgeview have been incredibly helpful, answering my never ending questions! They are friendly and knowledgeable and are making the building process very easy. We have built before with another company, so we can definitely say we are very impressed with the whole Brighton process and their attention to detail. Glad we chose Brighton!

Customer Service
Site Admin
Incentivised ReviewNo
Build StagePre-Construction
Construction End DateDecember 2021
See all answers
1 comment
Brighton Homes
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  • Verified customer

Exceptional customer service

published

June and Chris provided exceptional customer service to us. We told June what we were looking for in a home and then she went above and beyond to help find a plan that would be suitable for our land, and then she helped modify it to fit our needs. She continued after hours to get everything sorted out for us and also clearly explained the whole process to us. Great experience so far.

Customer Service
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
  • Verified customer

Amazing Selections Appointment

published

My partner and I were lucky enough to have Georgia for both our open studio and selections appointment. Georgia made both appointments so easy and seamless, and provided us with fantastic advice, especially when we were unsure on certain selections. We would 100% recommend Georgia to any of our family and friends! Thanks so much for all your help, Georgia :)

Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton HomesBrighton Homes
Michael M.

Michael M.South East Queensland, QLD

  • Verified customer

Fantastic appointment

published
Customer Service
Timeliness
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Margaret Humphries

Margaret HumphriesSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

dream build and really happy

published

from the our sales consultant June at Logan Reserve to Kris our build supervisor our build was excellent June was honest upfront gave advise and no hidden prices, Contract part, selections was great and they were patient when I changed my mind lots Kris was always helpful and communication was great Tradies did a great job and it showed in the finish BEAUFIFUL

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateNovember 2020
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Ash

AshSouth East Queensland, QLD

  • Verified customer

Easy, simple and enjoyable experience

published

The MyChoice design studio at Brighton Homes was amazing!. We had no idea what colours/design we were after. The coffee, food and expertise offered to us throughout the day absolutely blew us away. We could not of imagined a smoother more enjoyable day. Highly recommend Brighton and their team to anyone looking to build.

Customer Service
Site Admin
Timeliness
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
AshAndMeg

AshAndMegSouth East Queensland, QLD

  • Verified customer

Brighton Homes - beautiful designs, helpful & friendly Interior designers/project coordinator, longer processing time...

published
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
Construction End DateApril 2021
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1 comment
Brighton Homes
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Aaron N.

Aaron N.South East Queensland, QLD

  • Verified customer

Best experience ever

published
  • +13
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateNovember 2020
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Joel and Ruby

Joel and RubyQueensland

  • Verified customer

Nothing but smooth Experience

published
Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Caitlin R.

Caitlin R.South East Queensland, QLD

  • Verified customer

Professional & Friendly Service

published
Customer Service
Site Admin
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Clint

ClintSouth East Queensland, QLD

  • 3 reviews
  • 5 likes
  • Verified customer

Incredible site supervisor Kyle McMillan

published

We are currently in the final stages of our knock down rebuild project with Brighton and we have to give our site supervisor Kyle an overwhelming THANK YOU for the communication to us and management of the trades throughout the build. Kyle has kept us up to date throughout the build process and is always happy to take a call from us if we have any questions. I'm a very fussy client (as Brighton's head office staff know) and it's old school service like this you don't receive from large corporations anymore, so this is a refreshing surprise. If your building your home with Brighton do yourself a favour and ask for Kyle as your site supervisor, you won't be disappointed!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StageMid-Construction
Construction End DateDecember 2020
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
RandM

RandMSouth East Queensland, QLD

  • Verified customer

Project Coordinator Jennifer is terrific!

published

We have hadJennifer as our project coordinator and she has been amazing. She has kept us well informed every step of the way (so organised!!) and when we have asked questions (there has been a few!!) nothing was too much trouble and she always promptly replied.
We are very appreciative of all the hard work Jennifer has done for us with getting us to the construction stage.
Thanks Jennifer!!! The great service continues at Brighton homes - so glad we are onboard!

Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
  • Verified customer

Personable, professional and personalised!

published
Customer Service
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
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Bridget Haste

Bridget HasteSouth East Queensland, QLD

  • Verified customer

A+ MyChoice Interior Design Consultant Jess Sanderson

published

Jess made the whole process seamless. We had a vision before our appointment, Jess made it come to life. We were very impressed with the variety and options that were offered to us by Brighton Homes. A complete one stop shop with options for every budget.
Can’t wait to see it all on final handover.
Thanks again Jess

Customer Service
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Kristen D.

Kristen D.South East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

We love our amazing new Brighton Home!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateOctober 2020
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Megan S

Megan SSouth East Queensland, QLD

  • Verified customer

Jennifer is a superstar!

published

Jennifer Muggleton has been nothing short of amazing during pre-construction as our project coordinator! We have peppered her with question after question and she is always full of knowledge and so helpful, excellent customer service! An absolute pleasure to deal with throughout this process always going above and beyond to support us and follow through on everything.

Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Tahria H.

Tahria H.South East Queensland, QLD

  • Verified customer

Amazing experience at MyChoice Studio

published

During our journey in building our new home, we have recently been through the colour selection process at the MyChoice Studio. I'd like to acknowledge Amber who did our full day appointment. She could not have been easier to deal with, more friendly or supportive. I am so glad to have been able to work with her and can not fault her at all. Georgia was also wonderful in our Open Studio appointment and equally enjoyed working with her. Overall, the entire experience choosing colours and upgrades for my new home has been ab absolute breeze and I couldn't have done it without the two lovely ladies I've met along the way. Massive thanks to them for all their hard work.

Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Chan P.

Chan P.South East Queensland, QLD

  • Verified customer

Kudos to Liam Ringuet (Project Coordinator)

published

Im so grateful and satisfied how my project coordinator LIAM RINGUET handled my building process with Brighton Homes. He was always accommodating to all the questions and changes i had in mind. Very pleasant to talk to. He was also very helpful, he involves himself and gives ideas to his clients.

Thanks,
Ray

Customer Service
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateSeptember 2020
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Page 1 of 21

Questions & Answers

Craig R

Craig Rasked

Hi Brighton Homes,we were beginning our rebuild with another company but now are having second thoughts . Demo/rebuild in Beaumaris, land area 616 house 250 approx.Overlay ,soil test and neighbours consets for altered setback have been agreed and signed as our new home will be single storey in lieu of existing old double. Do you do underground parking and approx.cost per square or mtrs/2.

1 answer
Brighton Homes
Brighton HomesBrighton Homes

Hi Craig,
We don't build in Victoria. Brighton Homes only operate in Queensland.
Thank you and all the best.
Brighton Homes

Ellen

Ellenasked

Hello, I am considering building with Brighton Homes in the Studio Range. There are already many inclusions such as solar and air conditioning, but I wanted to know about the limitations on design choices which are included in the base price. Are there price differences in the lighting, bathroom tile and flooring choices for example?

2 answers
Sarah
Sarah

Great options! Definitely don’t worry about that and they will give you in your initial quote everything with electrical! Start the process! It’s perfect :)

Brighton Homes
Brighton HomesBrighton Homes

Hi Ellen, thank you for your question.
Please speak with your Building & Design Consultant as they will be happy to explain the difference between our Gallery and Studio collection. You will have ample opportunity in your MyChoice Design Studio walk through appointments to see what products are available and what ranges we offer before your contract signing.
Thank you, Brighton Homes

kat

katasked

I think this is a comment for Product Review. Most of these reviews are pre construction. That’s hardly comparable to other companies where their reviews are post. Please revise so people can compare apples with apples. The sales stage is the easiest!

1 answer
Brighton Homes
Brighton HomesBrighton Homes

Hi Kat, our customers have the opportunity to write a review at each stage of their building journey, whether that’s pre-construction, construction or handover. They can also update their review at any time throughout their journey. Thank you, Brighton Homes

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