??!
1 photo
Brighton Homes
4.9 from 461 reviews · View Statistics

Reviews

4.9

461 reviews
  • Build Stage
  • Customer Service
    4.9 (402)
  • Site Admin
    4.9 (186)
  • Timeliness
    4.8 (261)
  • Structural Integrity
    4.9 (107)
  • Plumbing & Waterproofing
    4.9 (93)
  • Electrical & Lighting
    4.9 (109)
  • Flooring
    4.8 (105)
  • Transparency
    4.9 (361)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
  • Verified customer

Excellent my MyChoice Studio Appointment

published
Customer Service
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
  • Verified customer

Fantastic experience!

published

We had our colour selections appointment yesterday with Julie and it was amazing! Julie was lovely and incredibly helpful and knowledgeable, offering suggestions we hadn't realised were an option. We basically knew what we wanted because we had done a couple of open studio appointments, which were extremely useful. As it was the appointment took 6 hours, but it would have taken so much longer if we hadn't had such a good idea of our colours. It was a fabulous day and the delicious coffee and toastie Matt provided us with were much needed! Thanks Matt for your friendly service! Thanks Julie for listening to us and also offering us another option or opinion, you made the day relaxing!

Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
  • Verified customer

Fantastic support and service!

published

I have been placed on the '20 Day Construction List' this week, and I just wanted to say a huge thank you to my Project Manager Paula and the rest of the team at Brighton Homes! Through what has been such a crazy time in the building world, I am so grateful that I had the complete support of Paula - communication is such an important thing when trying to line up brokers, banks, solicitors, and the builders. Paula was so efficient and often responding to my emails within the hour! I couldn't have done this without her help - thank you again!

Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Home Builders

Find out how Brighton Homes compares to other Home Builders

Know better, choose better.

Compare all
Jamie and Tamiya

Jamie and TamiyaSouth East Queensland, QLD

  • Verified customer

It's Better With Brighton

published

What a wonderful journey and experience for our first home build. From the walk through of the display home to the plan appointment, colour selection then finally the build couldn't of asked for a more pleasant and enjoyable build with high standard finish. Kris being our site supervisor was a blessing the build went so smoothly and was well organised at all times and delivered perfect, thanks to you and also a big thank you to all your trades this wouldn't of been possible without them so thankyou all for making our dream home come together and the quality work you all do very appreciative

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateFebruary 2021
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
  • Verified customer

New Elwood Range

published
Customer Service
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
  • Verified customer

John & Christine in Park Ridge are the best team

published

John & Christine in Park Ridge are the best team. We've just started our new home design process with them and it's been fabulous. I've built with several different builders before and John is really the best sales consultant I've ever encountered. Excited for the rest of the journey and returning to the beautiful studio again!

Customer Service
Timeliness
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Taylah_Jayden

Taylah_JaydenSouth East Queensland, QLD

  • Verified customer

So helpful and reliable

published

Brighton have certainly made it an easy process to build a home. Debbie at MyChoice knows the ins and out of loans and kept us in the loop! Jennifer our P.C has been amazing from helping us sort out our design to answering all our questions even while the house is still being built.

Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StageMid-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
  • Verified customer

Road to Construction!

published

We have just been put on the 20 day Construction list and I must say the journey so far has been fantastic! Our project coordinator Liam has been fantastic! He was always on top of everything and was super efficient in the whole process of getting us to this point! I highly recommend building with Brighton if you’re thinking about it!

Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Shannyn

Shannyn South East Queensland, QLD

  • Verified customer

Colour Selection Satisfaction

published

Andrew & I had our colour selections appointment with Jess today at the MyChoice design studio. Jess was nothing but a delight from the beginning and made the process incredibly seamless for us, after explaining our style she knew exactly what we would pick ahead of time and gave us great insight into our choices. The whole day was fantastic and we cannot thank her enough for her amazing work that made the day go super quickly and we cannot wait to see our choices come to life in our new home!

Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Home Builders

Find out how Brighton Homes compares to other Home Builders

Know better, choose better.

Compare all
Hafsah S.

Hafsah S.South East Queensland, QLD

  • Verified customer

Smooth electrical appointment

published

For our electrical appointment we had Linda and she made the whole process so smooth and easy. I really didn’t know what to expect going in but Linda was such a great help in ensuring we were within our budget and suggested things we could do that would save money. Overall, I thoroughly enjoyed my electrical appointment and time in the MyChoice studio.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Alison

Alison South East Queensland, QLD

  • Verified customer

Colour Selection Success

published
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Jessie

JessieSouth East Queensland, QLD

  • Verified customer

High quality build management with excellent communication

published

I have been 100% satisfied with Jack, our build supervisor. He is incredibly organised and finished our build with excellent efficiency with high quality and attention to detail. His communication, responsiveness and work ethic has been fantastic throughout the entire process.

The design studio was the only part of the Brighton home building process that I found unsatisfactory. The cost of some of the upgrades were ridiculous and our consultation times were rushed.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateDecember 2020
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Mark Jordan

Mark JordanSouth East Queensland, QLD

  • Verified customer

Smooth, Comprehensive, Efficient Service with a Smile

published
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
tinatran76

tinatran76South East Queensland, QLD

  • Verified customer

Great service with a smile!

published

I've had an amazing experience so far with Ian and Leon at Newport. I'm a first time builder and was a little nervous, but the boys have been fantastic, instilling me with confidence with their knowledge, professionalism and honesty. Ian listened worked hard to ensure that I stayed within budget.

Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
  • Verified customer

Honest, clear price estimates

published

We really appreciated the clear, transparent pricing we received when Wayne and Liz at the Harmony Display Village in Palmview quoted for our new home build in Sunrise Beach. They were responsive to our varying needs and made the process very painless. We would certainly recommend Brighton Homes to others.

Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Home Builders

Find out how Brighton Homes compares to other Home Builders

Know better, choose better.

Compare all
Kasra

KasraSouth East Queensland, QLD

  • 3 reviews
  • 2 likes
  • Verified customer

Exceptional experience at open studio and color selection stage.

published
Customer Service
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes

Hi there,
Thank you for your review of the MyChoice Colour Studio. We are so pleased to read about your experience with the team. Congratulations on completing this part of your build! Another step closer!
Thanks,
Brighton Homes

  • Verified customer

Amazing Customer Service!

published

We knew Brighton Homes was the builder for us as soon as we met Simon and his assistant Zerlina at Everleigh. Right from the beginning they immediately had the time for us first home buyers who didn’t quite know what house we wanted to build for our first home. Simon has been amazing throughout the whole process, nothing is too much for him. He is a wealth of knowledge and he has been able to answer every question we have had. Both Zerlina and Simon’s customer service is brilliant, we couldn’t ask for a better experience so far.

Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
  • Verified customer

Great all round service!

published

Megan C and Jane P from Brighton Homes Queensland have been amazing project coordinators through the lead up to building. They have always been speedy to reply and offer great advice. We would highly recommend Brighton Homes to any of our family or friends that will be wanting to build anytime soon.

Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Teegan

TeeganSouth East Queensland, QLD

  • 2 reviews
  • 2 likes
  • Verified customer

Prebuild Process

published

Jennifer has been so helpful throughout out pre-build process with Brighton Homes. She was understanding and always helpful answering our many questions. Jennifer was always quick to reply to our emails which made the process so much smoother. Thank-you for making the process that little bit easier for us Jennifer!

Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Hannah

HannahSouth East Queensland, QLD

  • Verified customer

Great customer service!

published

We have just started our journey with Brighton and put our deposit down and so far, the whole process has been a breeze! Simon and his assistant Zerlina at Everleigh have been amazing and incredibly knowledgeable as myself and my partner are first home buyers. Simon is very quick to respond to messages, answering all questions, even ones not related to the actual build but very helpful in the whole process of being a first home buyer (and I am a nervous Nelly about everything!). We can't wait to see how the rest of the experience goes!

Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Page 1 of 24

Questions & Answers

Craig R

Craig Rasked

Hi Brighton Homes,we were beginning our rebuild with another company but now are having second thoughts . Demo/rebuild in Beaumaris, land area 616 house 250 approx.Overlay ,soil test and neighbours consets for altered setback have been agreed and signed as our new home will be single storey in lieu of existing old double. Do you do underground parking and approx.cost per square or mtrs/2.

1 answer
Brighton Homes
Brighton HomesBrighton Homes

Hi Craig,
We don't build in Victoria. Brighton Homes only operate in Queensland.
Thank you and all the best.
Brighton Homes

Ellen

Ellenasked

Hello, I am considering building with Brighton Homes in the Studio Range. There are already many inclusions such as solar and air conditioning, but I wanted to know about the limitations on design choices which are included in the base price. Are there price differences in the lighting, bathroom tile and flooring choices for example?

2 answers
Sarah
Sarah

Great options! Definitely don’t worry about that and they will give you in your initial quote everything with electrical! Start the process! It’s perfect :)

Brighton Homes
Brighton HomesBrighton Homes

Hi Ellen, thank you for your question.
Please speak with your Building & Design Consultant as they will be happy to explain the difference between our Gallery and Studio collection. You will have ample opportunity in your MyChoice Design Studio walk through appointments to see what products are available and what ranges we offer before your contract signing.
Thank you, Brighton Homes

kat

katasked

I think this is a comment for Product Review. Most of these reviews are pre construction. That’s hardly comparable to other companies where their reviews are post. Please revise so people can compare apples with apples. The sales stage is the easiest!

1 answer
Brighton Homes
Brighton HomesBrighton Homes

Hi Kat, our customers have the opportunity to write a review at each stage of their building journey, whether that’s pre-construction, construction or handover. They can also update their review at any time throughout their journey. Thank you, Brighton Homes

Get an answer from our members and Brighton Homes representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.