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We had a great experience building our home with Brighton Homes. The construction process was great and everything was smoothly managed by our site supervisor, Jack Healy. Although there were some hiccups along the way, everything was swiftly solved and handled professionally. Text messages and phone calls were responded quickly and communication was very clear too. We felt cared and heard as Jack listened to our requests and they were completed without any hesitation. We could not thank Jack more for his excellent service in making our dream come true.
So far so good! Have dealt with many wonderful people :)
So far so good! We chose Brighton because they seemed very focused on creating a good customer experience. Just had a colour selection appointment and the most recent person we’ve dealt with was Amber. Big shout out to Amber for making our experience fun! We really appreciated her patience and kindness, guiding us without being forceful or judgemental. It was great to be guided by her interior design expertise. Also want to thank the rest of the Brighton team for getting us to this point. Looking forward to the rest of the journey :).
Our journey started with Wayne Moodie at Harmony. The knowledge and experience he applied to our house design was exceptional and communication was thorough and efficient.
The first walk through appointment was disappointing. Our consultant didn't know who we were, kept checking our names and didn't have our plans ready and when she went to find them, they weren't available.
Jane was our initial project coordinator, we had a lot of questions and some unable to be answered around the solar issues. We communicated back and forward about options...
Colour Selections appointment done! Big thanks to Mariah!
We could have not done our Colour Selections without the expertise of Mariah Chapman. She is truly amazing in her field. She is very objective, transparent & practical in her inputs which we appreciate so much & are very satisfied with. We did our Open Studio with her which was very helpful and we were delighted to finalise our Selections with her. Thank you so much Mariah! Keep up the good works!
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Great Pre-construction experience
We had a great pre construction experience with Brighton Homes. Everyone we have dealt with was fantastic and friendly. Liam was phenomenal! Liam was our PC and he was extremely thorough, attentive to detail and super efficient. He answered all my queries and never got annoyed with the email questions! Liam also spent more than enough time during the plan presentation appointment explaining all of the design details of our home thoroughly. Liam also helped us meet our timeframe deadlines with the bank and the land developer for covenant approva...ls. Liam has been the best part of our Brighton Homes experience and is a true asset to BH. He has made the first time building process super easy and smooth. Looking forward to our construction journey now!
Best experience! Kris is a legend!
From the colour selections till post hand over, it was a wonderful experience. Kris our site supervisor did such an amazing job, he managed the build perfectly, always gave us a call, guided us by updating on the progress and the relevant timeframe needed for each stage of construction. I think we were blessed to have Kris be in-charge of our project, as he has gone above & beyond for each and every little details throughout the process.
When the splash-back tiles had arrived, we did not like the final colour but Kris was very quick to suggest...an alternative that suit the bathroom better & we went with it. Thanks to him for asking us about our opinion on the tiles as it saved us a lot of hassle. The tradesmen that worked for Kris which include: plasterer, plumber, brick layer, painter, tiler, carpet installer right through to the guys who installed the steel frame, they all did a phenomenal job! All of the above tradesmen by working together, they have created our beautiful home. I could not fault their work as when we did PCI, it was close to perfect apart from some minor paint touch ups. It has been nearly two weeks since our handover, i still can not believe that we own this beautiful house. I am yet to find any issues with the build, as it has been done to an outstanding quality. I am most definitely using Brighton Homes and Kris together for the next build as this build has exceeded our expectations. Thank you Kris and your team for creating such a wonderful house for us. Keep up the great work! Job Number: 501378 From Vee & Bronte
The Great Service Continues
REVIEW RELATES TO THE PRE-CONSTRUCTION PHASE
Overall we found this part of the process very good.
We were quite particular about what we wanted, if you are this way inclined I would say it’s essential to have a number of ‘open studio’ appointments otherwise the ‘selection day’ could be quite overwhelming.
We had Steph for our main appointment and one of our 2 hour open studio appointments, she was incredibly patient, well informed, and helpful. Thanks Steph.
We priced checked most of our upgrades and found them to be very reasonable, however i...
Colour Selections Appointment
We were glad that Mariah was our consultant for our colour selections.
We had a lot of stress regarding the final selections but Mariah was truly amazing at guiding us through the final process. She listened to us to understand our style and then provided relevant affordable options for us to choose from to help maintain our budget.
She was very patient and more importantly she was never short of smile.
We are also happy with our project coordinator Hannah. She listened and provided options made for the Home we were designing in our minds! Wou...ld recommend Hannah most of all she provides instant support. Samantha was really helpful in open studio and it helped a lot during selection day. Last but not the list we were extremely happy with Mateusz's service on our visits to MyStudio.
Thank you to the amazing Sophie!
The staff at Brighton Homes are always friendly and helpful. In particular, Sophie from Brighton homes is an incredible my choice consultant. Sophie went above and beyond to guide us through the process. Sophie made the process less daunting and was so thorough in her work. We cannot thank Sophie enough for how amazingly talented she is. So very happy to be building with Brighton
We decided on Brighto after looking into a number of Building Contractors and the reason are as follows
- Sales Representative was very Knowledgeable and extremely helpful nothing was to much trouble
- Project Coordinator has been excellent always returns calls and Messages and has provided very spound guidance
- Timing has been an issue whilst we understand the issues within the building and other Industries at the moment and we are comfortable with the situation
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Thank you Liam!
We had a few problems with our first project coordinator and were very stressed and disappointed with our experience. However when Liam took over, he jumped straight into action and resolved all of our issues within a day!
Liam completely turned our experience around, he has been very professional and efficient and has gone above & beyond for us. We are now back on track and super grateful for how quickly he restored our experience and how seamless everything has been since. Liam is truely an asset to Brighton Homes and we appreciate his help,...
I haven’t got the words to describe how incredibly happy we are with BrightonHomes, specifically our site supervisor Kris! Him and his trades are doing an amazing job at building our dream home! He is excellent at communicating with us and updating us with progress! 10/10 the best Site Supervisor!
Extremely happy with our new home from Brighton! We can’t wait to move in.
The Brighton team made the entire process as seamless as possible. We were especially nervous when the build started but our Site Supervisor, Luke, was extremely helpful and patient having to answer many questions along the way. All deadlines were adhered to and we are very happy with the finishes across the entire house. Communication was always great, especially in the construction stage. Highlight recommend Brighton.
A Journey Worthy of 5 Stars
Our journey started the moment we walked into the Helensvale display home and met the lovely Jules. Coming from the Northern Territory and not knowing anything about Qld regulations. It was lovely to received some guidance regarding what developer covenants are but also the difference in construction methods here in Qld.
Once we accepted our Tender, we had a call from a very kind gentleman by the name of Liam who was our Project Coordinator. We had no idea what that was, but that didn’t matter to us since he was very informative. He had explai...ned to us what would happen leading up to and during construction. His role was key in helping us really feel that Brighton was not only building a home but building OUR home. Special thanks to Jess our interior designer who helped us choose the appliances, colours, flooring types and other things to help us achieve a modern coastal theme for our house. Key word choose, it was a real treat to see our standard inclusions but also have the flexibility to upgrade certain things. For example: my wife loves the hybrid laminate timber floor!! When walked into a display home in Helensvale we were stunned and when we walked into our new home, we were STUNNED! Our home looked just like a display home, minus all their lovely furniture they have in their display home. Bill was excellent in helping achieve that feeling. Did we have hiccups? Of course. As we did our walkthrough with Bill, we noticed a tile missing under the vanity. Bill apologised for this error and has since then sent someone to fix this. We even got a follow up from the lovely ladies Jess and Lucy. But all this would have never been made possible if it weren’t for the best broker in QLD Debbie who was ‘straight shooter’ when it came to our finance. She had explained to us about something called Brighton Pays and told us what to be mindful of when it comes to something called Evaluation.
Everything has been fantastic
We are about to start construction on our brand new modified Harper 29. We have certainly had some hiccups along the way which is out of Brightons control. Our Project Coordinator has been Jennifer and she has been excellent to deal with to ensure any of the delays with council or even material supply has been kept to a minimal. We have had some problems with Council trees and also building materials and she has always provided us with the best solutions forward to help us getting under construction quicker.
Amber was also our design studio consultant and she was also fantastic. Really helpful and also helped fit the right products into our budget for us.
Questions & Answers
Hi, please advise if Brighton will help with the paper work for council approval etc. Thanks!
Great question! We liaise with your local council and take care of all council approvals on your behalf.
I’m just looking at building a Brighton Home and I can’t find any information on if the bifold or stacker doors you see in all the display homes leading to the alfresco come with the house or it’s an upgrade.
From what I know it’s an upgrade. Ours came with sliding doors and I think we were told it was approx 5k+ to upgrade to bifold doors. We have two exits onto the patio, so the price was for L shaped bifold just to give you a rough idea. Keep in mind that if your looking for security screen, fly screen then it would add up even more.
Happy House hunting :)
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Has anyone built in Springfield/ Augustine Heights using Brighton homes for there build?
Not sure what builder to go with
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