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Brighton Homes
5.0 from 551 reviews · View Statistics

Reviews

5.0

551 reviews
  • Build Stage
  • Customer Service
    4.9 (481)
  • Site Admin
    4.9 (227)
  • Timeliness
    4.8 (315)
  • Structural Integrity
    4.9 (134)
  • Plumbing & Waterproofing
    4.9 (118)
  • Electrical & Lighting
    4.9 (132)
  • Flooring
    4.8 (131)
  • Transparency
    4.9 (411)
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  • Verified

Excellent Service

published

We had a great experience building our home with Brighton Homes. The construction process was great and everything was smoothly managed by our site supervisor, Jack Healy. Although there were some hiccups along the way, everything was swiftly solved and handled professionally. Text messages and phone calls were responded quickly and communication was very clear too. We felt cared and heard as Jack listened to our requests and they were completed without any hesitation. We could not thank Jack more for his excellent service in making our dream come true.

Customer Service
Site Admin
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Ann
Ann
  • 2 reviews
  • 1 like
  • Verified

So far so good! Have dealt with many wonderful people :)

published

So far so good! We chose Brighton because they seemed very focused on creating a good customer experience. Just had a colour selection appointment and the most recent person we’ve dealt with was Amber. Big shout out to Amber for making our experience fun! We really appreciated her patience and kindness, guiding us without being forceful or judgemental. It was great to be guided by her interior design expertise. Also want to thank the rest of the Brighton team for getting us to this point. Looking forward to the rest of the journey :).

Incentivised ReviewNo
Build StagePre-Construction
1 comment
Brighton Homes
Brighton HomesBrighton Homes

Hi Ann,
Thank you for your 5-star review! We are so pleased to read about your pre-construction experience with Brighton Homes and have passed on the wonderful feedback to our team.
Thanks,
Brighton Homes

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(1,234)
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Jamieson 30

published
Customer Service
Incentivised ReviewNo
1 comment
Brighton Homes
Brighton HomesBrighton Homes
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The Albueras
The AlbuerasSouth East Queensland, QLD
  • Verified

Colour Selections appointment done! Big thanks to Mariah!

published

We could have not done our Colour Selections without the expertise of Mariah Chapman. She is truly amazing in her field. She is very objective, transparent & practical in her inputs which we appreciate so much & are very satisfied with. We did our Open Studio with her which was very helpful and we were delighted to finalise our Selections with her. Thank you so much Mariah! Keep up the good works!

Customer Service
Timeliness
1 comment
Brighton Homes
Brighton HomesBrighton Homes

Hi there,
Thank you for your review of your time in the MyChoice Design Studio! We are so pleased to read about the experience you had with Mariah.
All the best,
Brighton Homes

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  • Verified

Great Pre-construction experience

published
Timeliness
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Brighton Homes
Brighton HomesBrighton Homes
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Vidur R.
Vidur R.South East Queensland, QLD
  • Verified

Best experience! Kris is a legend!

published
Customer Service
Site Admin
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Bax73r
Bax73rSouth East Queensland, QLD
  • Verified

The Great Service Continues

published
Customer Service
Site Admin
1 comment
Brighton Homes
Brighton HomesBrighton Homes
PavanJ
PavanJSouth East Queensland, QLD
  • Verified

Colour Selections Appointment

published
Customer Service
Transparency
1 comment
Brighton Homes
Brighton HomesBrighton Homes
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Justin Clare
Justin ClareSouth East Queensland, QLD
  • Verified

Thank you to the amazing Sophie!

published

The staff at Brighton Homes are always friendly and helpful. In particular, Sophie from Brighton homes is an incredible my choice consultant. Sophie went above and beyond to guide us through the process. Sophie made the process less daunting and was so thorough in her work. We cannot thank Sophie enough for how amazingly talented she is. So very happy to be building with Brighton

Customer Service
Site Admin
1 comment
Brighton Homes
Brighton HomesBrighton Homes

Hi Justin,
Thank you for your 5-star review of Brighton Homes. We are so pleased to read about your time in the MyChoice Design Studio and have passed on the wonderful review to Sophie.
Thanks,
Brighton Homes

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Peter Curl
Peter CurlSouth East Queensland, QLD
  • Verified

Brighton Experience

published

We decided on Brighto after looking into a number of Building Contractors and the reason are as follows
- Sales Representative was very Knowledgeable and extremely helpful nothing was to much trouble
- Project Coordinator has been excellent always returns calls and Messages and has provided very spound guidance
- Timing has been an issue whilst we understand the issues within the building and other Industries at the moment and we are comfortable with the situation

Customer Service
Transparency
1 comment
Brighton Homes
Brighton HomesBrighton Homes
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  • Verified

Thank you Liam!

published
Customer Service
Timeliness
1 comment
Brighton Homes
Brighton HomesBrighton Homes
  • Verified

Blown Away!

published

I haven’t got the words to describe how incredibly happy we are with BrightonHomes, specifically our site supervisor Kris! Him and his trades are doing an amazing job at building our dream home! He is excellent at communicating with us and updating us with progress! 10/10 the best Site Supervisor!

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Customer Service
Site Admin
1 comment
Brighton Homes
Brighton HomesBrighton Homes

Hi Agata,
Thank you for your 5 star review! We are so pleased to read about your experience with Kris and the rest of the Brighton team.
Thanks,
Brighton Homes

  • Verified

Extremely happy with our new home from Brighton! We can’t wait to move in.

published

The Brighton team made the entire process as seamless as possible. We were especially nervous when the build started but our Site Supervisor, Luke, was extremely helpful and patient having to answer many questions along the way. All deadlines were adhered to and we are very happy with the finishes across the entire house. Communication was always great, especially in the construction stage. Highlight recommend Brighton.

Customer Service
Site Admin
1 comment
Brighton Homes
Brighton HomesBrighton Homes
Christopher
ChristopherQueensland
  • Verified

A Journey Worthy of 5 Stars

published
Customer Service
Site Admin
1 comment
Brighton Homes
Brighton HomesBrighton Homes
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0.0
(1,234)
  • Verified

Everything has been fantastic

published

We are about to start construction on our brand new modified Harper 29. We have certainly had some hiccups along the way which is out of Brightons control. Our Project Coordinator has been Jennifer and she has been excellent to deal with to ensure any of the delays with council or even material supply has been kept to a minimal. We have had some problems with Council trees and also building materials and she has always provided us with the best solutions forward to help us getting under construction quicker.

Amber was also our design studio consultant and she was also fantastic. Really helpful and also helped fit the right products into our budget for us.

Incentivised ReviewNo
Build StagePre-Construction
1 comment
Brighton Homes
Brighton HomesBrighton Homes
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Page 1 of 37

Questions & Answers

Charlotte.S
Charlotte.Sasked

Hi, please advise if Brighton will help with the paper work for council approval etc. Thanks!

1 answer
Brighton Homes
Brighton HomesBrighton Homes

Hi Charlotte,
Great question! We liaise with your local council and take care of all council approvals on your behalf.
Thanks,
Brighton Homes

Lotus 35
Lotus 35asked

I’m just looking at building a Brighton Home and I can’t find any information on if the bifold or stacker doors you see in all the display homes leading to the alfresco come with the house or it’s an upgrade.

2 answers
emilia p.
emilia p.

From what I know it’s an upgrade. Ours came with sliding doors and I think we were told it was approx 5k+ to upgrade to bifold doors. We have two exits onto the patio, so the price was for L shaped bifold just to give you a rough idea. Keep in mind that if your looking for security screen, fly screen then it would add up even more.
Happy House hunting :)

Brighton Homes
Brighton HomesBrighton Homes

Thanks for your question! We have sent you a direct message.
Cheers,
Brighton Homes

Damo76
Damo76asked

Has anyone built in Springfield/ Augustine Heights using Brighton homes for there build?
Not sure what builder to go with

1 answer
Brighton Homes
Brighton HomesBrighton Homes

Hi Damo,
Thanks for your question. We have sent you a direct message to help out!
Thanks,
Brighton Homes

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