Stihl MS 390 / MS 391 Farm Boss
Verified50 reviews
Good Medium sized saw – I've had this unit using the 20" bar for probably 15 years now. It was used at lot in the beginning then had a span of probably 7-8 years with minimal use. Now I've been using it again for almost another 3 years pretty heavily and it's Stihl going strong (pardon the pun). Just as easy to start as the day I bought it. It is starting to leak a… Read more
little bit of chain and bar oil just recently, but its about 15 years old so I'm pretty happy with that amout of use I've had out of it before something has gone wrong that i really need someone else to have a look at. Used on soft and hard woods with no issue, and only now thinking about upgrading to a bigger unit for a few bigger jobs I have around the property and wanting to cut a few slabs.
Fail with less than 20 hours – Was using the saw when it stop, after 20 mins it started again and it wouldn't start again. Stihl wont cover it by warranty. Brought from Maddington Mowers and Saws Show details
Never again – Hard to start, worked well when started but seized up after not a lot of use. Tried to tell me it was poor fuel but the same fuel works fine with my other chainsaw, whipper snipper and blower. Show details
In-depth reviews
Overall opinion Farm Boss 390 – I've owned a Farm Boss 390 with a 50cm blade for 12 years. Previously I had a Husky. Same size. I had a small firewood business. When I first got it I took it back to the dealer saying that it did not have the cutting power of the Husky. No guts when cutting. I thought it required tuning. On any decent log I had to ease it in lightly or the chain… Read more
would stop turning. He found nothing wrong. Definitely my Husky had more cutting power and I could not fault it. You could push it into a log without it slowing and use lower revs. Changed to a Farm Boss because they were advertising it a lot back then and there were tax advantages. It seems to be getting too hot. Parts of plastic are melting a bit, near the muffler and above the chain and it looks to me like less oil is coming out. About 1/2 tank to one of fuel which is not what I normally get from a chainsaw. Tap is set to full oil. Not much adjustment in the tap. The bar gets quite hot but not ridiculously hot. I give it a rest when it gets too hot. I am thorough in maintenance and sharpening. Always regularly remove the chain and clean the chain race and oil holes. Have to. I get the dealer to service it at the end of each season. It starts and runs well and does do a reasonable job on most branches. But you have to baby sit it. Luckily I don't have piston problems like some others here but I use a 30% mix approved by the dealer which must help. Spark arrestor is always perfect and checked occasionally. Anyway it does the job but I have to be cautious when cutting big stuff whereas the Husky was a far better performing machine. Just at $1000 it is too expensive to change. Maybe newer models perform differently these days but if I had a choice again, definitely Husky!
Used and abused for 20 years – Bought this saw brand new in 2000 as we had moved onto acreage and the Husky 45 special was just too small for the red gum I had available. At the time it was a pricey saw just under a thousand dollars. There is no decompression with this model, so starting is not fun for the weak of arm. It needs a powerful few pulls to prime up and it will… Read more
snatch back hard if you are half hearted about it. Once started it is rock solid and will start easily with a drop or ground start when warm. I have always stuck with the 20 inch bar and cut timber up to 36" as needed - I have rarely had the luxury of cutting green or soft timber so this saw is basically hammered through hard abrasive Oz timber all the time.
In the whole time I have had the saw I've serviced it myself apart from an annual dealer service, always run quality synthetic lube at 40:1 and name brand chain and bar oil. Fuel always mixed at the time and dosed with Sta-bil. Mostly I've run 95 octane in recent years to avoid ethanol. I have no idea if using fuel that may have had ethanol in it caused the early demise of the fuel pickup tubing in the early years, about year three and five from memory but since I have strictly stuck to 95 fuel and dosed it the current pickup is fifteen years old. Only other fault I had was in the first few months when changing the chain one of the studs wound out - took it back to the dealer and they fixed it cheerfully, never had an issue since.
Gone through three or four drive sprockets, about ten bars and I have no idea how many chains... Never bothered hotting up or fiddling as it does just fine dead stock for me, I tune a little on the rich side to cover hot days and really can't feel that the saw is weaker than new, certainly gets through the same volume of wood in a day as it ever has - not sure if I can say the same about myself... I sharpen my chains on a machine now days and generally have three or four spares ready to go. When out cutting wood I just swap out chains as they lose sharpness and no longer sharpen in the field - way faster and keeps the momentum going.
I had this saw rattling around in the tray of the ute for years ready to clear a fence or road, didn't worry about it getting wet or sunburned, I probably strip and clean the saw up once a year so it tends to look very uncared for, and I should clean the air filter much more often. But every time I grab it it fires up and does whatever is asked of it. Keeping the chain tension right is a bit of an art form. Always pays to have the chain tension loosened of when finished to avoid it tightening up and straining or bending the crank. When I first use it even though the tension is bang on to start with it will slacken off significantly after the first few cuts so regular adjustment is needed. Only time I fitted a 24" bar it was too big, unless you run a skip tooth chain which would let you probably run a much longer bar - realistically this is a serious domestic saw, but it is not a professional saw. As this one ages I admit to considering picking up another one second hand rather than going for the latest model - this one has been so reliable it is hard to see how a new one can improve matters. A decompression device would be nice as I head into my late fifties, so far so good though - really that's the only grizzle I've ever had with this saw, starting requires total commitment. Everything else has been fantastic.
Good saw if only it would run all the time (2) – Follow up to my last review where I could not get the saw to run. There is a specific starting procedure that makes it run. First, pull the trigger all the way, then flip the choke lever to full choke. Pull the starter cord 3 times, not 4 times, and not 2 times, 3 times only, then flip the choke to half choke and pull away, it should start with… Read more
in the first 2 or 3 pulls. If this doesn't work, it is flooded, and you need to pull the spark plug, spin it over to get rid of the gas and start the procedure over.
Still cuts amazingly well once it gets going.
January 6th 2019 Update: Good saw if only it would run all the time (2)
January 2019 Third follow up to my review over the summer of 2018. I still have the same saw. The local dealer got sick of seeing me because shortly after following my exact starting procedure, I could not get it to start again. After they spoke to Stihl and got no help, the dealer swapped the entire ignition module out. Although it is still a little touchy to start, it is well with in what I would expect from a reasonable chain saw.
The previous sequence I listed with certain number of pulls etc. really had nothing to do with anything.
Put on the choke, pull a few times, it may or may not start. Flip to half choke and pull until it starts. When it's cold, this should be a few pulls but you should see some light smoke or hear it trying to start and then it does.
My saw now runs great and cuts amazingly. It is a heavy saw, so this makes it great if you are bucking up pieces of wood already on the ground. It's not so great for overhead branch trimming work. I am a 53 yr old carpenter in very good health.
Positive reviews
Good saw, long lasting, tough – Mine is a 2010. It was really tough to start cold until I figured out the process. 4 pulls on choke and it fires, choke off, next pull go. I always had chain oiling problems, almost no oil, finally replaced the oil pump and OK now. Don't buy a cheap after market pump, they don't work after 2X tries, big waste of time. I cut big and hard… Read more
maple, beech and oak. This saw will cut like a wild demon once the tune is properly tweaked. I also have a 1999 Stihl 026, no problems. I love Stihl saws.
keeps getting better – no problems starting and saw seems to get better with each tank of fuel. i replace an ms251 with it and im glad i did. i have an 18 inch bar on it and have been impressed with how it cuts. Show details
Cannot fault the MS390 – I bought my 390 about 5 years ago , and it was second hand but not much work done with it previously. I cut tough firewood and have a longer bar installed, and it has never let me down.I pull it about 5 times on choke until it attempts to fire, and then set to on position, and it fires second pull very time.I am not fully accurate with fuel mix, but close to 50:1ratio. I could not go past this saw, and would have another the same if I neede one. Show details
Negative reviews
Scrap metal – Bought 2 years ago and used premix gas in a can only used few times and have thrown rod 3 times ,warranty the first time then after 10 min of use it thrown rod again so fixed paid 700 from local stihl dealer and now has broke again Show details
Stihl MS 391 starting problem solved – I've owned a Stihl 391 for around seven years which I use on large logs around my property. Until now it has been a total pain to start from cold but great when working. To start it needed the spark plug to be removed, the engine turned over several times with the throttle closed and then the plug replaced before starting in the normal way.… Read more
However on smelling the petrol on the spark plug early after attempts to start the saw led me to the solution. This model saw is unusual in that it doesn't allow pump priming to start so it must rely on gravity fuel feed. I eventually deduced that fuel was seeping through the carburettor to near the engine inlet port during non use or storage leading to excess fuel on attempting to start. The solution was to prevent this gravity fuel seepage during non use. I now place the saw on its left hand (fuel filler) side preventing this fuel flow during short term non use. During longer periods of storage I remove the fuel and only replace it immediately before starting.The saw now fires on full choke on the first pull and fully fires up on the second pull on 'run.'
Rubbish saw – Dont buy one. 10 hours use from new and now has a scored piston and barrel. Stihl australia says there was saw dust in air filter so no warranty. Been chopping wood for 30 plus years and never a problem. 1500 bucks worth of crap. Just purchased a 455 husqvana. Shame on you stihl Show details
Recent reviews
Use Stihl Vario Clean to Clean your Air Filter, Motomix and keep Chain sharp – I see all these comments both good and bad and our Chainsaw works awsome. Follow these simple instructions - Use Ultra Oil or Motomix, Clean your Air Filter with Vario Clean so you have Air Flow and Keep the chain sharp. Show details
Find out how Stihl MS 390 / MS 391 Farm Boss compares to other Petrol Chainsaws
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Rubbish product – I have had Stihl saws for over 30 years , this model over heated after 1 hour use , I only cut personal firewood during the Autum months. probably had only 100 hrs total use. I did some checking after the repair shop gave me the bad news, this Model has a design flaw , with loose gates on the bearings ,This model was recalled in the USA. I have read a lot of reports of these expensive saws failing. something should be done , class action!
what a lemon !!!!! – had a old 029 for many years,[18 at least!] ,rugged reliable,great saw.,but it was getting a bit long in the tooth. my good wife decided i deserved a new one for my birthday. purchased a m s 391 along with stihl engine oil which gave me a extra 2 year warranty .[lol].it seemed ok ,but the bar wear was surprising.after 4 months it blew a hole in… Read more
piston . neither the agent or stihl aust., wanted to know ,as i had obviously ,used the wrong fuel mix ,used old fuel,or flogged it.all of which is complete nonsense. have reverted to my older , smaller Victa pro ,using the same fuel mix ,cutting the same fence posts ,no problem,.Comment anyone? Class action ??
MS-390 v 391 AKA mine v Parkers (stars Reflect 391) – This is real life experience & I hope good advice backed with facts & observations to help others if faced with choosing between the 2 or in fact most of the new units (sadly) I have several saws that I use on a regular basis, mainly older Stihl, though I have many others ( collector) & am mechanically inclined. Ok, my 390. Purchased 2nd hand… Read more
over 8 years ago, treated mercilessly ( I mean that ) but well maintained.
A great mid sized saw, well weighted, plenty of punch. Run 20 or 16 inch bars, job dependant, its happy with either & petrol usage is just fine. Fuel & oil flip & twist caps are a blessing. Why they Dont have captive bar nuts on the chain cover is beyond me, I guess they love to sell nuts.
At this time Ive been through 3 or 4 bars & countless chains, probably 30 odd, A few filters & you need to clean them regularly, Huskys have this down pat with their bypass system but I prefer the feel of the Stihls so Ill live with that. Replaced the spur sprocket with a rim & put a carby kit in when I first bought it along with new hoses, filter, plug & a thorough clean, especially cooling fins. Also put larger dogs ( felling spikes ) on; Stihl standard are pithy little things. Starts a treat, always has. Always run Stihl HP Ultra oil at 45/1 not 50 to be on the safe side with 95 octane ( Australia ) which it much prefers & I run it a touch fat (rich).
NEVER ethanol mix, EVER!!!! Remember this or pay the price & you will.
Had to replace the oiling mechanism a couple of years in & a few minor consumables, no big deal or expense & parts are readily available for them at any decent Stihl dealer.
VERDICT? Like it a lot, a good all rounder. Id buy it again twice.
FRIENDS (lets call him Parker) MS-391
Wonder if this review will be removed?
So Parker kills another BUNNINGS special. He's borrowed the 390 on a few occasions & loves it to death so strolls into the Stihl shop & is told its old and no longer available but heres a shiny new MS-391, case, Stihl six pack with extra warranty, extra 3 chains, the whole kit.
So over he comes pleased as punch, he finally took my advice & bough a decent chainsaw can I make sure he breaks it in properly etc & lets go cut some wood :) No problem Parker & I give it a look over, make sure chain is tensioned properly, chain oil full & mix him 5 ltrs of 35/1 telling him to use that to break it in then use 45/1. Yes probably a bit more oil than necessary but it wont hurt & better safe than sorry. Ive heard the horror stories about the new units burning holes in pistons but always put it down to people using the (stupidly) recommend 50/1 & giving it what for when breaking it in. My mistake!! 4 tanks in it stalls & he cant start it again. Bear in mind we are only cutting pine & hes not piling it on. So I give it a pull & no compression, oh shite!! Plug out, endoscope in (camera on a bendy bit), Low & behold the piston has gone topless?? No excessive scoring near the exhaust port as compared to the whole, there would be if run hot or cold seized. Its not overly hot? Cautious oil mix, factory settings & its not been hammered.
Sunday so nothing to do today. Back to the dealer Monday, usual questions, did you put oil in the fuel etc. Has to go back to Stihl......6 weeks later he calls. Insufficient oil in the petrol, no warranty! Im helping him out now with what to say / ask. Give me the data on the fuel sample. Oh the technician sampled the wrong unit, oil ok. Its been used to hard during breakin period, your fault, we cant blah, blah, blah!!! cover under warranty but are willing to supply parts though you will have to pay for labor. A hefty charge I might add.
This all happened around last Xmas & despite complaints to the ombudsman this is the best they will do so it sits in his shed gathering dust in pieces in a box.
VERDICT ? DONT DO IT!! After doing a deal of research: Many of the components are now outsourced to various companies in China & although this has been the case for some time it has become far more prevalent & requirements less stringent in recent times. Quality of materials & manufacturing processes are sub par. Components are often left open to the elements, often outside. Quality controls, well, they arent what they once where. This is a common issue with, but not limited to, this model. I have heard a good quality aftermarket piston solves this particular problem pointing to a fatal design flaw. Stihl refuses to acknowledge the issue. In most cases Stihl flatly denies their responsibilities & refuses to honour their warranty putting the blame squarely back on customers despite evidence to the contrary. Dealers are given little or no leeway to do the right thing.
To sum up. Do not make the purchase. MS-391 Grab an early model (390) if you can, even 2nd hand but have it inspected by someone you have faith in. It would seem Stihl should now be sold in box shops.
Useless chainsaw and hopeless warranty – Brought this saw new with extended warranty in 2016 for personal use Paid $1400 and stihl oil as well 10 hours use and it failed completely Prison and barrel scored Blamed me for the damage. I have an old 024 I've used since 2001 with hundreds of hours use and no trouble. Took stihl to consumer affairs to fight the warranty claim on this MS391… Read more
and no luck
Once a good brand. Now a disgrace Won't buy stihl equipment anymore
Shame on you stihl HUSQUVANA FROM NOW ON
391 is a Dud – Purchased new, used about 10 hours over a three year period. Always used Stihl oil and mix rate of 50-1, and never over worked. It died cutting stringybark. Pulled apart, bearings totally failed, major scores on the piston and bore. I’d say the crank is shot as well. Cost $1,100 new and now a piece of junk. Don’t want to throw good money away… Read more
fixing it as more than likely it will fail again. Stihl have blotted there copy book with me that’s for sure! Note have a little MS 170, done twice the work and runs like a dream ...
Don’t believe the ads! – Farmboss died after <100 hrs. I’ve always considered stihl a high quality brand but I’m done now. Bought this saw because advertised as having the grunt and longevity for farm work. Had it for 5 years, used it sparingly, wrapped it in cotton wool and the dealer said engine is done and you’ll need a new one. Would have been cheaper to buy wood for… Read more
5 years. It stihl looks new.... sorry couldn’t help myself. So much for the “pulling the 20 year old stihl out of the shed and it starts first time” crap they dribble.
Junk - Very Disappointed – After less than a week old and less than an hour of use the ignition coil failed. I needed the saw, dealer took the saw from me for a week only to replace the ignition coil under warranty. I requested a replacement saw but they wouldn't oblige. Now since I've used it for a while the thing has died and dealer says it's not worth fixing. It was… Read more
running fine right up until it died. The chain was sharp, it had fresh fuel and was being used to cut some small logs which was light work for it. Anyway, it suddenly lost power and stalled and could not be restarted. Piston melted is what the dealer said. Before I took it in, I checked the plug, air filter, exhaust and put fresh fuel in it. It still would not start. If you have problems with these saws, you'll find the first thing the dealer blames is the fuel. I was prepared for that and to my horror, this dealer said there was no oil in my freshly mixed fuel that I just put in. I knew this was not true and I asked for the data and caught them out.
Anyway, the chainsaw has died from apparently working it too hard. It was certainly not being worked hard when it failed, and the reason I bought this saw was to work it hard when I needed to! The saw did not meet my expectations. I have cheaper smaller saws running for years which I have worked no harder than this saw. This machine is overpriced junk in my view. Certainly the saw that was sold to me is junk. Extremely disappointed.
Perfect Saw – I have owned Stihl for over 30 years, I purchased my Farm Boss about 3 years ago, I keep it in a unheated Barn in sub zero Pocono Mountain weather. It always starts easily and is one of the best cutting saws I have ever used. The only thing I do special with this saw is I use the pre-mixed fuel Stihl fuel. Show details
Stihl chainsaw is a disgrace – I bought a Stihl chainsaw 3 years ago. Didn't use it much because I didn't have time. Now I'm retired and have trees that need cut. Got it out of my climate controlled garage, and the housing cracked when I started to use it. Bar oil just runs out of it. Took it to dealer to find out the housing costs as much as the saw did. I haven't cut 2 chords of wood with it. It is junk. I will never buy a Stihl product. This saw is very disappointing. Show details
Find out how Stihl MS 390 / MS 391 Farm Boss compares to other Petrol Chainsaws
Know better, choose better.
Blown engine – Probably got 10-15 hrs of use out of it. Didn’t use it much but it’s still barely out of warranty. Really like my ms290 but obviously quality has dipped dramatically. Show details
STIHL 391 – Don't buy Stihl , I bought a stihl MS250 for $695 and motor died after 4 months ( or 10 medium tress cuts) . Stihl dealer said we didnt mixed enough oil and refused to pay the repair motor cost of $475, But we always mixed 100 per 5L. We bought the MS391 while we waiting for the dispute. Buy after few days use, the MS391 wont stop now we have to bring it back to repair. SO DO NOT buy STIHL produsts, waste time Annie from New Zealand Show details
don't buy 391, no back up and Stihl blame operator – I have owned many chainsaws over last 25 years through our hardwood timber biz, recently bought 3 units 391 and 1st unit lasted 4 weeks when compression died and can see a hole in piston after spark plug removed. all 3 units are not working with same problem, usage is moderate and maintained. enough power but no reliability and Stihl will not… Read more
support unless we pay money to repair. very poor form. Careful what you buy and as newer Stihl saws too many electrics and lighter wight, not as robust. using my 20 year old 268 Husky rather than 391 with latest features but no performance. by the way my 18 month old 381 is running well!!
Fantastic saw – Owned my 390 since 2008 it’s always started and cut over 100 ton of hardwood , jarra, stringy bark yellow box iron wood black wood white gum It’s always started you have to follow the procedure Choke on pull till it has the first fire then flick the choke to fast idle put chain break on then it starts flick the accelerator and it idles I… Read more
always clean the air filter and measure my oil with a measuring cup to 5 litres of petrol
After use I always take the bar off and clean with compressed air I run a file across the teeth at 30-35 degrees to sharpen only 2 passes needed
I've never taken it in to a dealer iv changed the plug once in 10 years
I just cut 10 ton of wood this week thought how good this saw is !!!
Good when going but hard to start and died early – Bought the farm boss to cut blanks for turning and slab cutting for furniture. Had a fair bit of work clearing fallen trees after recent cyclone and some cuts of a full tank at a time doing slabs. After 11 months and about 20 hrs work it upped and died. Always used 40 to 1 mix but it had lost power and stopped 10 min into a slab cut,never to go… Read more
again. Dealer says I cooked it but I would expect it to cope with long cuts at high revs. No fouling of air vents or other contributing factors. Starting always a bit of an issue. Never less than 6-8 pulls and often flooded and needed a rest
Great chsinsaw – Husband very happy, wish we had bought one 20 years ago. Slices through sugar gum like butter, makes the job so much easier. Light to hold and to maneuvers. Received a free chain with it , so wuite a bargain. Wishes he hasn't wasted his time with inferior brands & got one of these years ago Show details
Stihl - Excellent chainsaws – We bought two of these saws. Used both for cutting wood all day long. Sharpen one while the one one is cutting. Used a 20" blade for low down torque. Excellent saws. Had them for years now and never let us down. Yes they can be a bit temperamental, but what chainsaws don't? Far better than any other brand I've owed. Crushed oleo-mac it was that… Read more
bad... Great saws, still have them. For those who don't know how to start them, push the fuel primer six times, then pull the choke and pull start until it wants to start. Then push it back in and pull start. It should start every time like this. Had these saws for many years now and very seldom had an issue if you follow this procedure given by dealer.
wish I would have never bought it! – Really hard to start in any weather. Floods fast. Like Luke said, "shop shelf decoration". some tell you to pull it ounce on full choke, ounce on half choke, then switch to run, and it will start. Wrong! Others say, pull on full choke till fake start, then on half, at witch point it will start. then release the trigger back to idle. Wrong! No wonder they discontinued it. Also went through an ignition coil before it had 50 hours on it. Show details
Muffler keeps coming loose – The saw works great but the 2 bolts keep backing out on the muffler. I tried putting lock tight on the bolts but that didn't work either. I'm taking it back to the dealer to see what the problem is. I own 3 other Stihl saws have never had a problem. I think this is a design flaw my other saws have all thred bolts with nuts on the muffler this saw has bolts that go into a small hole in the muffler that are very hard to get to. Show details
Grrrrrr – Crap chainsaw wouldn't start dealer said wrong fuel mix I said you told me 50/1 . Other 2 chainsaws still going on same fuel mix . They can fix it for $800 wow only used it 6 times .be careful when buying Stihl chainsaws and whatever they say don't use 50/1 mix asking for trouble Show details
15 minute saw – Bought MS391. Dealer prepped and started. Oil in, proper dealer sourced ethanol free premix. Saw blew hole in piston within 15 minutes of normal operation (not under excessive load). Dealer dismantled and consulted with regional Stihl warranty representative. 6 weeks later I call to relate story. I am told I pushed it too hard, i.e., my fault.… Read more
Unbelievable! I have used an MS170 with same fuel, on same logs with same method ripping 600 lineal feet t/- with no problem and still running strong. This big new saw did not last 4 feet. Stihl wants me to pay for the labor of repair. Out $629.00, six weeks of down time and anticipating using a saw I have no confidence in after paying extra labor cost I should not owe. Poor business practice. Way to loose customers. Shelf decoration for shop, but not a chainsaw that cuts wood.
Lemon – I brought a 391 for general wood cutting. It was used 6 times with each time being less then .45mins max. Blew a hole in the piston. Stihl blamed the fuel, all saws were run off the same fuel that day. Dealer would not warrant the saw was less then 9 month old or would head office on dealers recommendation. Had an independent replace piston,… Read more
same thing happened fuel tested and all good. Looks like when warm it developed an air leak.
I have a lot of stihl products including a mini boss which has done a lot of work and has never fail.
Would not trust stihl or their products after dealing with them over this issue.
June 26th 2017 Update: Blowing pistons
Blew piston fuel was good. Suggested air leak but was told I was overloading the saw. Was cutting rounds 150mm - 250mm for meters stove. Only used 6 times chains always sharp. Still wouldn't warrant.
Replaced piston same thing happened independent mechanic found an air leak in crank case when heated up.
bought a391 stilh – i just bought a391 second hand from Gumtree ,2 months old . have used these before,great saw i need a bit more grunt than my 311 to cut red gum. cutting another load of redgum on Sunday. Will see how it performs against my 311 in performance ... like i say look after them ,they will last along time. May 8th 2017 Update: chainsaw l just came… Read more
back from ballarat with a trail of red gum.l used my 391 stihl ,it performed like a dream. Going back Friday for another load , people who have trouble with the saw STOP complaining about them , l have 2 saws now,311,@391, both working perfect,if you have trouble ,take it back and ask them how to start them ,the whey they do it , l have no trouble with my dealers in geelong ,they are very helpful giving advice , no harm in asking them ,clean your saws after each use ,they wont let you down. Ron
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