- Verified customer
A very good experience and a fantastic finished product
Very efficient service. I didn't wait long to have someone come and quote and once I gave the go ahead, things moved fast. Zac, who measured and quoted is incredibly professional and he did a brilliant job with the installation. His manner was always friendly and polite and he is a perfectionist in his work. Highly recommend, especially Zac
Operationally terrible. They can not give exact time for their arrival. If you are working, you must take a day off. They don’t respect customer’s needs.
Today is Sunday. I took a day off for my dishwasher’s service on Monday. Just minutes ago I received this message: Good Evening, “I am the technician from stove doctor, who is scheduled for your property for appliance repair tomorrow. I am ill and will not be able to attend tomorrow. My apologies for the inconvenience caused. Please call office after 9 am for rescheduling. Thank you.“
The q...uestion is; if you have an organisational problem is it my problem to fix it?!!! A as a company you must have Plan B for this kind of situations. I already used one day of my annual leave for you guys. It seems I need take one more day off for my dishwasher’s service even if I give this job to another company.
The real-estate contacted them and unfortunately I'm not living in that property again. Sent so many emails and called them to advise them about this but they still insisted us to give us access to the property we don't lives in!!! Please stop harrasing tenant and contact the real-estate or whoever call them for booking.
Ilve oven repair
Once I made the booking, I received reminders of the upcoming booking via text and email. The oven technician arrived on time. New thermostat installed quickly. The technician then took time to thoroughly test the oven was functioning properly. I would recommend Stove Doctor both for customer service and quality of repairs.
Installation was professional, back office was horrible
The installation of a new dishwasher resulted in a rotting sewerage smell in my apartment for almost 2 weeks.
No help was provided what so ever from Stove Doctor in resolving this issue, not the most professional and service minded company, would not recommend!
Professional and top notch experience
I got new range hood installed from Stove Doctor. They did an amazing job. They came to my house on time and had brought everything necessary, including a rubber mat to avoid any stains/damages to the kitchen tiles. I particularly liked their emphasis on cleaning. Overall I had best installation experience and I would use them again whenever the need arises.
Great experience from start to finish
We needed a replacement oven element and a new range hood. The entire process from initial call through quoting, product advice, then installation was exactly how it should be. Everything was done as promised. The installers were professional, personable, did a great job, cleaned up and took our old stuff away. Highly recommended. We'll use Stove Doctor again.
No mess, no mistakes
They were very fast and professional. No mess, no mistakes - identified the issue and had the part ready so quickly and efficiently I thought they already (psychically) knew what was wrong before they even got here.
The new heating element for the fan they installed works so much better than the old one ever did; it must be much better quality than the old one as now it pre-heats in half the time so we're very, very happy indeed!
Questions & Answers
Had stove doctor come to my rental property to look at stove but ended up fixing it on a Sunday then tells my house mate not to use more the two hot plates at a time I used three and the power cut out and ever since the work was done my daily klw has gone up the we were advices that it needs to be replace by a different company
Does Stove Dr service Melbourne suburbs?
Stove DoctorStove Doctor
Please note we service the Sydney wide metropolitan only at the moment. If you would like to double check if we service your area please call our team on 02 9621 5440 or check out the full list of the suburb we service please visit link below:
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