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Strata Choice
3.7 from 189 reviews

Reviews

Review distribution

5 star
96
4 star
36
3 star
6
2 star
3
1 star
48

Reliable Strata company

published

Henry is our strata manager, and found him to be quick with responding to any concerns. He doesn't dismiss any issues and is proactive in addressing them. So far so good.


Ben

BenSydney, NSW

Look no further for Strata Management

published

The team at Strata Choice at St Leonard’s are nothing but professional, diligent and caring.
They do a fantastic job, follow up promptly and have the best interest for your block at heart.
Highly recommend their service!

I can only base this on the AGM which was well managed

published

I’ve had little interaction with Strata Choice to date, but when I have, they’ve been quick to respond, we’ll organised and have provided valuable guidance.
Please keep up the great service

Justin R.

Justin R.

  • 2 reviews
  • 2 likes

Shocking service!

published

We had to request a by-law and the time it took was very long, the costs blew well over the quoted costs and the service overall was terrible! We were charged for strata staff 'perusing' emails at solicitor rates of $259ph (our conveyancer instructed us that this NEVER should be the case). We were charged more than once for in-house work (photocopying 360 pages of B/W A4 paper and posting 12 envelopes cost $298.80!!!) With exorbitant fees per annum, we were staggered that reading of emails during this process was a huge added expenditure. Stata Choice is certainly NOT a good choice for anyone who wants quality service, integrity of staff or value for money!

1 comment
Strata Choice
Daniel L.Strata Choice

Simply the Best

published

Lauren has been our Strata Manager for a number of years. Her patience, expertise and availability are outstanding. We consider ourselves very fortunate to have her as our Strata Manager and hope Strata Choice recognizes what an asset Lauren is to their business.

1 comment
Strata Choice
Daniel L.Strata Choice

ShirleyW

ShirleyWSydney Surrounds, NSW

  • 2 reviews

Costings

published

I think your services are overpriced. I don't understand why it is necessary to require a response of at least 30 words if the review can be summed up in less.

1 comment
Strata Choice
Daniel L.Strata Choice

Good service

published

Very helpful and friendly. No problem too hard to solve. Good service is hard to find in today's workplace and Gary certainly goes beyond the call of duty. Congratulations Gary!

1 comment
Strata Choice
Daniel L.Strata Choice

Strata Choice is great to work with!

published

We worked together with them for quite a few projects, they are professional, and the arrangement is always smooth. Very happy to work with them and I believe they are trying their best to look after all the buildings with the eyes to details. It's a great experience working with their strata managers and building managers team (Gary, you're the hero!).

1 comment
Strata Choice
Daniel L.Strata Choice
J L

J Lsydney

  • 29 reviews
  • 37 likes

Very Bad People

published

Due to separation strata choice were informed rates would be late till lawyers sorted things out was happy to pay late fees interest etc. There didn't seem to be an issue with this.
BUT instead very quickly they sent out legal threats and court summons plus costs with only one quarter of strata over due and another a month late prior their lawyers summons, they made sure they pilled on their admin fees to fatten up the claim to try get it over 4k. Due to this, ex partner issued proceedings to sell and I had to spend $18,000 to defend in family court not to sell.
Most disgusting bunch of human beings Ive ever come across in a long time, thank goodness product review can let people know what your business did before engaging your firm.

Strata Choice have solved many problems for us and brought us back to a better financial position.

published

When Strata Choice started to Manage our affairs which were in a very bad situation, they were able to
turn our problems around for us so we are now in a position without all the tension.

1 comment
Strata Choice
Daniel L.Strata Choice

This is the most professional strata manager I could ever have wished

published

I have been with Strata Choice for more than 10 years with 2 strata. Both of the strata started with big trouble and went to court and everything. Once Strata Choice took over we got more things done within half a year than in the past 10 years. Above all, Strata Choice brings peace to the strata. You will be lucky if have Tim Sara as your strata manager

1 comment
Strata Choice
Daniel L.Strata Choice

Worst service that exists in Strata mgmt

published

I would not recommend this company to anyone, they are unprofessional, uncoperative and do not even bother to return phone calls even though we are paying their fees. You can't even get hold of your Strata manager by phone or email.

1 comment
Strata Choice
Daniel L.Strata Choice

Johan M

Johan MSydney, NSW

Probably the worst strata management company I've ever had to deal with.

published

Always when a repair is needed it takes several email, calls and extensive delays to get a simple job done.
Emails, calls and messages are ignored for months!!!

My real estate agent and building manager also hate having to deal with stratachoice. It takes unbelievable amount of chasing up to get simple repairs done.

1 comment
Strata Choice
Daniel L.Strata Choice

Hi Johan,

We have sent you a private message to discuss your concerns.


JuanitoB

JuanitoB

  • 6 reviews
  • 3 likes

Horrible customer service, super quick to demand fees but they take months and lots of emails to fix anything

published
2 comments
Strata Choice
Daniel L.Strata Choice
JuanitoB
JuanitoB

Thanks, 6 months later an after several emails ignored... really no respect for your clients time and needs.

Rachael

RachaelSydney, NSW

Always Responsive

published

Strata choice is strategic, highly proactive and always keeps the owner and the committee very well informed about compliance and day to day activities. We are very happy with their service in our community

1 comment
Strata Choice
Daniel L.Strata Choice
Brian Sparkles

Brian SparklesSydney, NSW

Mr Practical

published

I rarely comment on these things but Stratachoice have been the managers for our cbd building for many years and always answer our issues. Our manager Jim never fails to make sure that our funds are spent in the right way alongside our building manager. He has a knack of just knowing how to diffuse issues, negotiate and makes sure the interest of our building comes first, he somehow keeps our “difficult” people happy. The UN would do well to hire him! He is always thoughtful, precise, knowledgeable and very easy going. Keep up the good work Stratachoice and thanks.

1 comment
Strata Choice
Daniel L.Strata Choice

Milroy Berenger

Milroy BerengerSydney, NSW

  • 2 reviews

Outstanding negotiating and documentary skills

published

Our Manager has been in charge of our account for a number of years. In all those years her aptitude and attitude towards our account have been exemplary. Her preparation before meetings has been excellent as a result decisions can be made quickly and efficiently. Differences of opinions are handled with tact and a degree of sensitivity that breeds confidence and trust.

1 comment
Strata Choice
Daniel L.Strata Choice

Professional and proactive

published

I am on the committee for a property we have in western Sydney which is manage by Strata Choice, our manager is very professional and knowledgeable. I thoroughly recommend using Strata Choice.

1 comment
Strata Choice
Daniel L.Strata Choice

We appreciate your help

published

No problem is ever too big or small for our great manager at St Leonards. We have a very good relationship with him and are always surprised how open his door of communication is.

1 comment
Strata Choice
Daniel L.Strata Choice

Lou S.

Lou S.killara

Reliable and honest – very good

published

I rely heavily on our manager as I am chairman of our committee. She provides daily advice on how to effectively run our building and we are very happy with her service.

1 comment
Strata Choice
Daniel L.Strata Choice

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