??!
1 photo
Strata Choice
3.7 from 196 reviews

Reviews

(100)
(38)
(6)
(2)
(50)

Brian McDonald

Brian McDonaldSydney, NSW

Strata Manager and Building Manager performance

published
1 comment
Strata Choice
Daniel L.Strata Choice

CEB

CEBSydney, NSW

Five days on and still no contact

published

I've been calling and emailing for five days, just wanting to get my air conditioning unit fixed. It's the middle of summer and there's smoke in the air. I think its reasonable to expect a response from your strata manager within 24-48 hours, particularly when its for repair work. Really disappointing service.

1 comment
Strata Choice
Daniel L.Strata Choice
Nazzy

NazzySydney, NSW

THANK YOU MELANIE

published

I Just wanted to express my gratitude for Melanie's hard work!! She has been amazing and has been helping us sort out our on going issues with our building...Very grateful

1 comment
Strata Choice
Daniel L.Strata Choice
Emily

EmilyNew South Wales

Simple Question About Storage Cage Facilities

published

The team simply could not answer one question relating to storage cage facilities within a building the company manages. It's been 9 days and still no response. Wow.... Could somebody please help!

1 comment
Strata Choice
Daniel L.Strata Choice

Strata Choice - well done team!

published
1 comment
Strata Choice
Daniel L.Strata Choice

Ted D

Ted DSydney, NSW

Strata Choice & Lauren are always on the ball

published

I have been a Strata Committee member for our complex for two years and my experience of working with our Strata Manager Lauren of Strata Choice has been exceedingly positive. She is always quick in responding to and addressing issues that arise, forthcoming with helpful suggestions when required and has deep knowledge of the history of our complex as well as statutory requirements. I/we could not have asked for better support for the Strata Committee from a Strata Manager.

1 comment
Strata Choice
Daniel L.Strata Choice

Patricia has been fantastic help

published

Patricia is one of the Strata Managers on a few properties i manage around Lane Cove and has been extremely helpful in every dealing i've had with her. She is prompt in response and action which is getting harder to come by.

Just want to let you know that i very much appreciate all she helps with and hope she continues to have a long successful tenure at Strata Choice


Strata Choice

published

Our association with our new strata manager is still in the early stages. Less than four months into the new role, Melanie has chaired our AGM with aplomb, responds to phone calls, emails within 24 hours and has had the initiative to conduct an on site visit to inspect our strata scheme. Well done to her!
We are not used to such professionalism given our rather tortuous experience with our previous strata manager who we likened to rearranging the deck chairs on the Titanic.

Reliable Strata company

published

Henry is our strata manager, and found him to be quick with responding to any concerns. He doesn't dismiss any issues and is proactive in addressing them. So far so good.

1 comment
Strata Choice
Daniel L.Strata Choice
Ben

BenSydney, NSW

Look no further for Strata Management

published

The team at Strata Choice at St Leonard’s are nothing but professional, diligent and caring.
They do a fantastic job, follow up promptly and have the best interest for your block at heart.
Highly recommend their service!

1 comment
Strata Choice
Daniel L.Strata Choice

I can only base this on the AGM which was well managed

published

I’ve had little interaction with Strata Choice to date, but when I have, they’ve been quick to respond, we’ll organised and have provided valuable guidance.
Please keep up the great service

1 comment
Strata Choice
Daniel L.Strata Choice

Justin R.

Justin R.

  • 2 reviews
  • 2 likes

Shocking service!

published

We had to request a by-law and the time it took was very long, the costs blew well over the quoted costs and the service overall was terrible! We were charged for strata staff 'perusing' emails at solicitor rates of $259ph (our conveyancer instructed us that this NEVER should be the case). We were charged more than once for in-house work (photocopying 360 pages of B/W A4 paper and posting 12 envelopes cost $298.80!!!) With exorbitant fees per annum, we were staggered that reading of emails during this process was a huge added expenditure. Stata Choice is certainly NOT a good choice for anyone who wants quality service, integrity of staff or value for money!

1 comment
Strata Choice
Daniel L.Strata Choice

Simply the Best

published

Lauren has been our Strata Manager for a number of years. Her patience, expertise and availability are outstanding. We consider ourselves very fortunate to have her as our Strata Manager and hope Strata Choice recognizes what an asset Lauren is to their business.

1 comment
Strata Choice
Daniel L.Strata Choice

Good service

published

Very helpful and friendly. No problem too hard to solve. Good service is hard to find in today's workplace and Gary certainly goes beyond the call of duty. Congratulations Gary!

1 comment
Strata Choice
Daniel L.Strata Choice

Strata Choice is great to work with!

published

We worked together with them for quite a few projects, they are professional, and the arrangement is always smooth. Very happy to work with them and I believe they are trying their best to look after all the buildings with the eyes to details. It's a great experience working with their strata managers and building managers team (Gary, you're the hero!).

1 comment
Strata Choice
Daniel L.Strata Choice
J L

J Lsydney

  • 29 reviews

Very Bad People

published

Due to separation strata choice were informed rates would be late till lawyers sorted things out was happy to pay late fees interest etc. There didn't seem to be an issue with this.
BUT instead very quickly they sent out legal threats and court summons plus costs with only one quarter of strata over due and another a month late prior their lawyers summons, they made sure they pilled on their admin fees to fatten up the claim to try get it over 4k. Due to this, ex partner issued proceedings to sell and I had to spend $18,000 to defend in family court not to sell.
Most disgusting bunch of human beings Ive ever come across in a long time, thank goodness product review can let people know what your business did before engaging your firm.


Strata Choice have solved many problems for us and brought us back to a better financial position.

published

When Strata Choice started to Manage our affairs which were in a very bad situation, they were able to
turn our problems around for us so we are now in a position without all the tension.

1 comment
Strata Choice
Daniel L.Strata Choice

This is the most professional strata manager I could ever have wished

published

I have been with Strata Choice for more than 10 years with 2 strata. Both of the strata started with big trouble and went to court and everything. Once Strata Choice took over we got more things done within half a year than in the past 10 years. Above all, Strata Choice brings peace to the strata. You will be lucky if have Tim Sara as your strata manager

1 comment
Strata Choice
Daniel L.Strata Choice

Worst service that exists in Strata mgmt

published

I would not recommend this company to anyone, they are unprofessional, uncoperative and do not even bother to return phone calls even though we are paying their fees. You can't even get hold of your Strata manager by phone or email.

1 comment
Strata Choice
Daniel L.Strata Choice

Johan M

Johan MSydney, NSW

Probably the worst strata management company I've ever had to deal with.

published

Always when a repair is needed it takes several email, calls and extensive delays to get a simple job done.
Emails, calls and messages are ignored for months!!!

My real estate agent and building manager also hate having to deal with stratachoice. It takes unbelievable amount of chasing up to get simple repairs done.

1 comment
Strata Choice
Daniel L.Strata Choice

Hi Johan,

We have sent you a private message to discuss your concerns.


Page 1 of 10

Questions & Answers

Sorry, there are no questions yet.


Get an answer from our members and Strata Choice representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.