3.9
448 reviews
PositivevsNegative
73% · 329111 · 25%
Reviews
Charles A. Sydney, NSW
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Happy apartment owner in building managed by Strata Choice!
I am in the process of renovating my apartment where some of the works require Strata review & approval. My experience dealing with Strata Choice so far has been very positive, specifically with the Strata Manager, Felix Lai. He is courteous, highly responsive to my queries/request & pragmatic. Thank you very much Strata Choice & Felix Lai, keep up the excellent work! Show replyBob D
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Responsive to Community Needs
Our strata manager (John) listens attentively to residents' concerns and takes proactive steps to address them, creating a supportive and responsive management environment. Show replyShirley G 2 posts
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Lovely to deal with
Mr Liang always treats all residents with respect and professionalism. Show replyRod G Sydney, NSW
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Trouble free strata living
Our strata manager is very knowledgeable and efficient. All matters are promptly dealt with. Show replyGARRY C. Sydney, NSW
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Timely, Professional and Knowledgable
Our Strata Manager does a great job, handling a list of complex and sometimes tedious requests, always in a professional, timely and knowledgeable manner. Show replyValerie B. Sydney, NSW
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Simply the best
Excellent customer service. Mark is professional and efficient in dealing with all arising issues with individual owners, with the many strata committees and with the building management committee. He is considered in his leadership as a strata manager and communicates regularly and promptly. Show replyScottB
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A pleasure to deal with
We changed to Strata Choice and have been more than impressed with the service and attention to detail. Aleks ( our Strata Manager ) is exemplorary and an absolute pleasure to deal with. Always respond with quick, informative answers. Could not recommend highly enough. Show replyGraham 3 posts
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Professional & Great Advice
Ms Guylaine Senat acted temporarily for some weeks in the management of our small strata complex while the regular strata manager Angela Young was overseas on vacation.Our residents were delighted with Guylaine’s professionalism with regard to her handling of a complex claim for compensation by a resident for extensive damage caused following the ingress of rainwater. Guylaine immediately made herself familiar with the background to the matter and after consultation, acted on our behalf in discussions with our insurance broker to determine th… Read more · 1
e extent of the liability of the owners corporation. She negotiated with the resident’s agent on our behalf, all the while keeping us informed of progress. We appreciated the extent of her feedback and advice and we would be pleased to recommend her to any of your clients.Martin Ludwig
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Mark Loveridge
We changed our SM to Mark L on 1 January 2024. He is proactive, and his continuing contact with our SC and Building Manager is much appreciated. We have a number of issues in our building (major reno, resident non conformances etc) and Mark has been very helpful both to the SC & BM.We are so happy that we have changed and look forward to a fruitful relationship again. Show reply
Glen D
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Good Stuff Mark L
Mark L from Strata Choice has been dealing with a very significant issue in our complex. He has gone out of his way to keep owners fully informed of relevant information, including holding special meetings to provide opportunity for owners to ask questions. Mark is professional in his dealings and pleasant to work with. I greatly appreciate his approach to an extremely sensitive issue. Well done, Mark and thanks. Glen of North Ryde Show replyAndrew N.
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Mark Loveridge - professional, hard working, excellent service
Mark Loveridge has been an excellent strata manager for our complex. As an owner and also member of the strata committee, I have appreciated his professionalism, good communication, dedication, and valuable advice. Show replyLinda R. Sydney, NSW
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Building Managing Agent
Sam Lancaster is Managing Agent for our building. He is an accomplished and experienced managing agent and greatly assists the volunteer Board in the day to day running of our building, including but not limited to preparing agendas and recording/circulating minutes for our monthly meetings and annual AGM. He regularly confers with the chairman/directors on issues that arise, providing sound advice when necessary. Show replytever s.
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Does not return contact
The Strata Manager does not return phone calls and has not responded to emails.Susan Sydney, NSW 2 posts
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Customer Experience
As Strata Chair, I worked closely with Strata Choice. My personal experience is that the client experience is only as good as the Strata Manager you are given. I would recommend Elysia King (Strata Manager) and Clarisse Anabo (Asst Strata Manager). They are both efficient, knowledgeable, and straightforward to deal with. Show replySean Sydney 2 posts
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Professional, good communication and well-organised
Mark Loveridge is very professional and organised in managing strata matters. He communicates well, provide updates from time to time on progress of matters. He ensures matters are handled with utmost care, privileged and confidential. Show replyGetawayz NSWErnst Body Corporate ManagementChallenge Strata ManagementPropperSSKB Strata ManagersNetstrataVictoria Body Corporate ServicesIUM Strata (Independent Unit Management)BCS Strata ManagementWestside Management Pty LimitedStrata Title Management Group (STM)KBW Community ManagementStrata Data GroupRobinson Strata ManagementNew South Wales Strata Management
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Getawayz NSW
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Hi Tever, We're sorry to hear about your current experience. We want to follow up your concern to understand what has happened and address this for you. Could you please send us a private message with... Read more
your full name, email address and strata plan number so we can assist you? Kind Regards, The Strata Choice Team