Strata Data Group

Strata Data have been managing our group of townhouses for several years, and the experience has been consistently excellent. Our main contact, Joshua Benton, is outstanding. He chairs our AGM with calm efficiency, keeps discussions on track, and provides realistic budget forecasts that help maintain reasonable quarterly contributions. Across… Read more

the year I usually need to contact Strata Data for clarification on bylaws, voting processes, or to pitch items for consideration.

Joshua is always reachable, prompt in replying, and exceptionally clear and patient in his explanations.

If asked, I’d have absolutely no hesitation recommending Strata Data as strata management specialists.

I’ve been in this Strata for over 25 years and for a few years we seemed to have a procession of different Strata managers which was frustrating to us owners. We’ve had stability for the last few years with Dilip and that has been pleasing. Dilip performs his role well and we’ve not had any major hiccups and if there has been anything that needs… Read more

addressing it gets discussed and addressed. We are a small strata with long-term owners who are involved in our Strata and all value our assets.

0/5 stars for me. Received a Property Report yesterday; lots of major and minor repairs to be done over the next four years. Frankly, the property has gone rapidly downhill, and the more owners report problems promptly, the longer the remediation… Read more

but the quicker the ignoring and condemnation. They will take your money quickly enough. For example, the majority of owners here are currently on the hook for windows repair of $70,000, despite many having been in disrepair for over 20years. (And who knows what the total bill will be for the minor and major repairs mentioned above?) (Late on a bill? No problem. Here's an extra $133 onto your account. Oh by the way, you have until tomorrow to pay it.)

I have found speaking to Effie about any issue,( and there has been a few regarding a certain tenant)that the issues have been listened to very respectfully and advice given. Show reply

I find Strata Data employees difficult to get hold of. I have other strata properties and find other Strata Management Companies far more user friendly and efficient in their service and in achieving outcomes. After our last AGM I had to reach out twice to get the minutes of the meeting. They finally arrived more than 4 weeks later. The group of 7… Read more

units in Woodville Park (20 Park Street South) has major roofing issues. I've sent correspondence regarding the issues to the Body Corporate Manager and her assistant, and am still waiting for confirmation that my correspondence has been shared with all unit owners. I've made several phone calls that offer a voicemail service but no follow up response. I read Bradley Wallace's review and must say that his disappointing experience resonates with me. I read with interest Mark T's (Managing Director) retort to Mr Wallace's review. He invites Mr Wallace to contact him for further discussion. Mark, why don't YOU reach out to him and let him know what action you have taken?

We have owned our current property for two years and have had reason to contact both Dilip Gidwani and assistant Ebony Huff on a number of occasions. At all times we have received prompt and polite responses to our requests, both in administrative and all maintenance issues. Dilip is measured and thorough in assessing all maintenance… Read more ·  1

requirements and is particularly adept at providing resourceful and cost-effective solutions. The contractors he organizes are always timely, polite and have achieved successful outcomes in all jobs. We have recently had a request into our strata committee for a boundary fence repair and retaining wall. Dilip advised that the work had been scheduled and would occur within 4 weeks. Three weeks later the work commenced! This is what I find with all requests, Dilip will under promise and over deliver! If he is not available, someone else will get back to us, and on occasion the front office staff have also been willing and able to assist with queries. Our experience with Strata Data through Dilip and his staff is excellent.

Highly reliable and Professional – I highly recommend Strata Data for all of your body corporate management needs. Our Body Corporate has been using their services for several years now and, as the Presiding Officer, I have been consistently impressed with their professionalism, responsiveness, and attention to detail. My body corporate manager, Zane Reeves, is always available to… Read more ·  1

answer my questions and address any concerns I have. He is also very proactive in identifying and resolving potential issues before they become major problems. Strata Data has a team of highly skilled and experienced professionals who are experts in all aspects of body corporate management. I am very confident that my body corporate is in good hands with Strata Data. They have a proven track record of success, and they are committed to providing their clients with the highest quality of service. Here are some specific examples of their excellent service: • During a recent AGM, they proactively identified the need to update key safety surveys of the property and quickly arranged for these to be completed. • Strata Data also helps us to manage our budget and keep our levies as low as possible. They are always looking for ways to save us money without sacrificing the quality of the provided services. • Strata Data is also very good at communicating with us. They keep us updated on all important matters and always make sure that we are involved in the decision-making process. I am very happy with the services that I have received from Strata Data and I highly recommend them to anyone who is looking for a reliable and professional body corporate management company.

I am new to the workings of body corporates. However, working with the team at Strata Data Group is making my transition from novice, to having a better understanding of systems and processes, very easy. Receiving electronic notifications and correspondence, that i respond to matters in a timely way, in the context of an otherwise, busy life. Show reply

After years of troubled history and very poor advice from our corporations previous long term strata manager, we chose to go to StrataData a couple of years ago. I can honestly say our StrataData manager, Joshua Benton, is the best strata manager I have ever dealt with and I have relied on and been disillusioned by a fair few. A strata company and… Read more ·  1

your allocated manager and team are supposed to make running a community corporation easier, not harder, and this very helpful and reliable team we have been blessed with from StrataData have been a Godsend. Thanks Joshua and team. You have made our lives so much better. Five stars.

The team at Strata Data Lauren and Sharyna, are professional and efficient. If any issues or repairs are required, they are actioned promptly with grace and expertise. I can highly recommend them for their attention to detail and for management of our Strata group. Show reply

Property damage from Marion concil bin truck. Contacted strata and keep getting same results working on it the drain as now got orange unfriendly wires around not good for wildlife and big x on drain graffiti the property been like this for around 3 months now I don’t see any process and actually think nothing is happing same results each time I… Read more

get nothing from John Shainu the strata person attempts to deal Really bad have now gone higher than him/her and may even have to get authority involved

Be warned – They allow drunks and pot smokers to live here, but beware if you have a disability or other problems. They do not get three quotes for jobs and sometimes pass on the maintenance work to their in-house maintenance company who charge double anyone else. Stay away.

Was less than impressed – We recently purchased a unit the the Strata Corporation was managed with Strata Data. A few months after our purchase the renewal of the agreement came up and Strata Data informed the group that the fee increase was 170%. Naturally we were less than impressed. At our AGM we were basically informed that if we were not continue with them they were… Read more

not going to run an AGM. In my work I have been involved in hundreds of customer facing meeting and I must admit I found the above extremely unprofessional and disappointing. Make your own decision but I will not be engaging them for any further "professional" services.

Good communication. get response to specific queries outside the general meetings. Information has been more available to unit 11 which sits outside the complex and is often in a different context, and has issues which have been ignored. Show reply

I have been using Strata Data group to manage my unit for a number of years. Strata data have been excellent in keeping my tenants happy and responding to requests when issues occurred - such as kitchen equipment going wrong. All maintenance requests have been dealt with promptly and I have always being advised as to the status of any issue. I… Read more ·  1

would be very comfortable with Strata Data continuing with managing my property and looking after my tenants, however I just sold the property. I know that the new owner will continue to use Strata Data's services. I would like to publicly thank all the staff at Strata Data for their professional assistance and offer my best wishes to them. Kevin.

I have only lived at this address for over a year, and I am happy with Strata Data, I have known Strata Data for a long time having been instrumental in employing Strata Data to manage the Tonsley court (in Saint Marys) many years ago, where I was the presiding officer for 18 consecutive years working effectively with Jef Bull (our strata manager them) up until I sold in year 2000 Show reply

Mark and Michelle have helped our Strata by answering our questions and followed up any concerns we have had. They contact us if there are any issues that need to be followed up and reply promptly to ours. Show reply

I can highly recommend our Strata Managers, Fernando and Sharyna. They are always friendly and extremely professional. They respond promptly to emails and phone calls, making an effort to ensure that things run smoothly. They also understand and deal well with the sometimes complex issues that arise with residents residing within a group of units. Show 2 replies

The move to Strata Data came after some disappointments with other managers and their level of service is a breath of fresh air to us. We are very impressed with the service we are receiving, including Strata Data being on the ball with work that needs to be done around the property, quickly arranging quotes and presenting options to us, and… Read more ·  1

proactive communication. We have left it in their hands, knowing we are being well looked after. We would especially like to thank Strata Data for facilitating such smooth-running meetings, they have proven to be good opportunities for us all to have equal input and come up with decisions we are all happy with.

Strata Data have mostly followed up on general maintenance. I do not know how many times per year a rep from Strata has inspected the outside of the complex. Twice per year would be ideal. This would give a view on how owners are looking after the outside of their unit. Show reply

A fantastic team – I have found both Stine and Sharon to be highly efficient in looking after my Strata Group. Stine is a brilliant leader of our meetings and really knows her stuff. Both Sharon and Stine are very quick to respond to emails with all the information asked for. Show reply

Great Service from Ben Moch – Ben Moch is a fantastic Strata Title Manager. I moved into my apartment complex 7 months ago and he has been extremely helpful . V easy to contact and responds v quickly Show reply

A Body Corporate Manager we recommend – We have been dealing with Strata Data for approximately 7 years. During this time we had 3 different body corporate managers. We currently have Mark Amar who has been managing us for approximately 2 years and who we find to be professional, informative and knowledgeable. In a short time he has worked out the needs of our building, what our requirements are and has offered a number of suggestions which we have implemented. Show reply

Working with mark Amar – Working with Mark Amar has been a pleasure as he always responds to queries or questions on procedure promptly . he gives sound advice. I appreciate his sense of humour. He is the best manager we have had in 7 years so please don't move him. His assistant is new to me so I can't really comment on her. Show reply

Always there – Our experience with the strata data team - Ben and Michelle have been nothing but outstanding. Ben listens to everything that has been emailed to him, with quick response and follow up time and going the extra to rectify or help towards what can be done to rectify, sort, suggestions, they are there for the owners. Fantastic communication always, professional and knowledgeable which is very comforting for first time owners involved in strata. Show reply

Body Corporate Matters – In all my dealings with Strata Data as a unit owner and presiding officer, the Strata Managers including Effie Garas have always been professional, prompt to resolve problems or provide timely advice to me. Show reply

Helpful and have always followed up on any enquires – I have found Strata Data to always be quick and helpful in their responses to my enquiries. Our Strata Manager Charlene and her assistant Michelle have always provided a good service and have taken the time to explain any issues that have arisen. Show reply

I am very happy with the service level and professionalism of Strata Data Group – Our strata management changed to Strata Data Group around 12 months ago. During that time, we have found them to be highly professional and responsive in all of our dealings with them. As an owner, it's reassuring that our property is being managed by a group with a wealth of experience across a range of strata property sizes and with a thorough knowledge of current strata legislation. Show reply