Very prompt service
Always friendly, reliable, prompt and helpful. Along with being knowledgeable where it counts, professional and able to attend to whatever matters that have been raised. We deal with a number of other managers from other businesses and strata data managers are the best
Puts our minds at rest!
Since Martin and Sharni have joined this team, our group is a lot more pleased, with the quality of relationships we now have. Prompt replies to phone messages and emails, are now a blessing, to deal with. Their friendliness, knowledge and caring nature is warming. I honestly hope this team is here to stay!
Rebecca was chairwoman of our AGM.
Rebecca was very friendly on meeting those that attended. The meeting took just about an hour so was very well run. It was great to meet Rebecca. As it is always nice to put a face to a name. I look forward to seeing her again next year. Very good job. Regards Jane Seal
Prompt Responses & Easy to Deal With
My wife & I have investment properties in and around Adelaide and have experienced different management companies as a result. Without a doubt Strata Data has provided us with the best service compared to others. They are prompt when answering any queries. We have also found them to be open and honest in all our dealings with them. Unfortunately we can’t say the same about the others. Very happy with Strata Data!
Excellent service great team
I am very pleased that Stata Data is performing beyond expectations. Julie is fully aware. Of our situation and is very supportive with positive suggestions. Very friendly. If the office is called some one answers pleasantly and if the query cannot be answered immediately an answer is obtained as quickly as possible
Satisfied client re a smaller group
We are a very small strata group. Our appointed Manager and his assistant provide prompt service in regard to replies to emails etc. Actions authorised at the AGM are carried out in a timely fashion. Alternative options re any quotes are always offered. Thank you.
Fantastic service and support
I have lived in a strata managed property for over 5 years and for most of that time my previous property manager was hopeless. Late 2018 our manager changed and the support and service has drastically improved. Sharyna Bosworth and Martin O’Neil in Adelaide are amazing! They are efficient, helpful and always pleasant to talk to and very quick to fix issues.
As a property owner who utilised Strata Datas services under a Strata Corporation we experienced exceptionally poor communication most of the time, slow waiting periods for jobs to be completed, poor organisation, newly appointed Strata Mgrs often without notification and much more. Strata Data most definitely had other priorities, they lacked care and attention and provided very bad customer service and rapport.
Strata Data Fantastic
We have now had a long association with SD. Starting off with Tom as our manager who we were sad to lose. Then we got the wonderful Julie Bennett. Out of 10 Julie gets a 20. She is a pleasure to deal with. Cares about us and the meetings are something we look forward to. Michelle is new to us but is excellent as well. Bob Parr OAM.
Have been waiting a few months to get an engineer to look at a property that has serious termite damage.I have done more chasing around for quotes etc than strata data combined.I mistakenly received an email from [name removed] telling engineer that we were a nightmare to deal with,
signed off with ''heaven help us LOL.I cannot see funny side of unit possibly falling down.You have to chase them all the time,they charge huge fees and laugh behind your back when asked to do their job. Obviously don't care about clients. DON'T USE THEM.
Just to let you know that your management of meeting skills are some of the best I have seen. Your ability to manage all of our little personalities, keep on track, stick to the agenda and the issue at hand, keep the meeting on time and "diffuse situations of any bulls who choose to lock horns" is outstanding. You come up with solutions and your knowledge of the rules gives me confidence in Strata Data to manage our property
Professional Team Members
As always the Strata Data team members I deal with are extremely professional, knowledgeable and manage our properties to a high standard, one major area is the fact Pat & Lisa are actually respond to emails in a very timely manner, answer the telephone and action our requirements in an exceedingly timely manner.
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