Stratarama

Stratarama, particularly Lionel Colaco, was always helpful to our community title group. He explained all details clearly and organized any property maintenance issues promptly. He comes highly recommended.

STRATARAMA is so so stupid & lazy!!! The wrong people for Body Corporate. Spoke to them (even though I am not supposed to as a resident...) Mis communication - they do not listen, understand or comprehend what people are saying.... yet we are their victims as Body Corporate clients. STRATARAMA could not organise a Sh*t Fight!!! just horrible.....

I first spoke to Tony Johnson 3 years ago. I’d read his responses to many questions on LookUpStrata and made the audacious decision to call him personally at Stratarama. I fully expected to be fobbed off because our Corporation was, at that time, with another Strata Manager. But Tony took my call and patiently listened to my concerns about a… Read more

number of unpleasant and significant issues our Corporation was facing. He patiently shared his observations and expert knowledge of the Act, its Regulations and Legislations. He was compassionate, reassuring and very supportive and provided excellent guidance through trying times. Believe me! I’m not exaggerating. :D Tony Johnson genuinely cares about Stratas and the people who live and breathe in them. Especially on occasions when an Owner feels like they’re breathing underwater. And, he continued to take my calls for the next 3 years.

Finally, this year our Corporation voted unanimously to appoint Stratarama and we are very lucky to have Taryn Linfoot as our Manager. Taryn has a wealth of knowledge and is happy to share it in detail. (How many times have you been patronised by a Manager, who mistakenly thinks you have the comprehension of a sea cucumber! And can't be bothered to help. ) Taryn doesn’t patronise. She communicates clearly and provides information that is easy to understand – and if you’re still battling over an issue, like the budget, Taryn’ll make sure the information is understood before moving on. Taryn helped us formulate alternatives to a problem, that was completely baffling, and gave us the opportunity to decide which would best suite our Corporation’s needs. She is absolutely approachable, responsive and professional. Prior to our first AGM, Taryn returned some calls and emails after hours and graciously addressed our concerns with patience. I believe Taryn is extremely competent. And, I feel confident that our Corporation will be secure with Stratarama. This is a huge difference from our previous management, which charged twice as much for half the care.

If you are not getting half the services I mentioned - then it's time to switch to Stratarama. Best wishes.

Complete professionals, efficient and good communicators – The intention of this review is to provide an honest, unbiased review of the services provided by Stratarama and to provide a true and accurate history rather than the poorly written and incorrect review provided by Antonio P (who is not a unit owner and therefore not a member of the body corporate), and also to say that, as Presiding Officer, I… Read more

wish to distance myself from the unfair, untrue and personal attach made by Antonio P. During the first term of Stratarama's management of our strata all members found Stratarama to be professional, efficient and approachable. Prior to the group's annual general meeting, in April 2022, Stratarama advised all unit owners that, due to constant harassment by one resident some changes would be required. The options we were given was for Stratarama to increase their management fees, or the formation of a residents committee to deal with trivial issues or, if either option could not be agreed, they would not continue to manage our strata. When this was raised at the AGM the resident, acting on a proxy vote, apologized to Tony Johnson for his past contacts and advised the meeting that he did not want the unit owners' fees to be increased because of his actions. The members at the meetings then moved that a residents committee be formed which was agreed by majority vote. The members of the residents committee were individually proposed and voted for by the members present at the AGM and all decisions were made without direction or influence of the strata manager. The issues of the lighting in the common area was raised with unit owners has been discussed. It was agreed that no action was required as he existing lighting was adequate and efficient. I could continue to highlight the negative issues which Stratarama has been confronted with by one rogue element but rather I will conclude by saying that I have no hesitation in recommending the services of their office as strata managers.

This is one of the laziest strata companies in South Australia – The Manager now appoints a committee of 3 people out of the Group if you give your proxy to strata they can and do appoint the wrong people to manage your units who have self interests and do not care about the rest of the owners, because Stratarama are Lazy Managers the want the 3 elected people to do there job for them. They Appoint people to… Read more

committees who do not even attend the meetings and who do not even live on the property, and the people they elect for Committee have no idea how to manage out of the ordinary situations and a lot problems have been created , they are now renowned for poaching strata groups away from existing management groups which is a no no you do not do this sort of thing South Australia all because they believe by setting up committees they little work to do so they go poaching Please be warned by setting up Committee's causes a lot of problems for the individual owners as if you have personalities that do not like you on committee they will not do anything to help you because you have to through this committee they set up , and Stratarama will not listen to individuals problems or issues. I will bring up one point to prove this ,In our Particular Group when they first took over without a committee iI was brought to managers attention prior to last winter coming on that one of the automatic Lights that come on when you walk onto property at night had gone missing and could they please have it replaced, and some one had tampered with the timers on all the other lights and could they see to correcting the timers as to give all residents enough light at night to at least be able to get into their units at night in the winter time can you believe that the missing light has never been replaced and the timers never adjusted to the correct times and this has gone on for 18 months and still not done so we are all leaving as we are fed up with all false promises that they made to look after us , after looking at their reviews posted on line By I would believe Strata Rama by themselves to blow their own trumpet are not all genuine reviews , because if they were a serious genuine company how long does it take to get another light replaced and the timers fixed, and it get much much worse i could write a book on there main manager but have not got the time and if they ask you to appoint a committee of 3 reject immediately otherwise you will soon find out what has happened to us , our previous Strata manager leaves Strata Rama for dead find yourselves a company that is not afraid to work for you all properly and fix the things that need fixing I could not be any more sincere

A slow start to get maintenance items actioned perhaps, however, As an update, 3months later at the AGM resolutions were put in place to raise funds to enable repairs, and at the end of the day Strata Companies can only act on Owner's inputs if the commitee is up to the task as well i guess. I do thank Taryn for help in mediating and giving expert advice to get maintenance matters sorted. Show reply

Gabby as our strata manager is responsive to our needs. She is knowledgeable, fair and friendly. We are very happy with the service we have received from Gabby. Thank you for your ongoing support.

We have been with Stratarama for several years now and are very happy with their service. They took over from a very inefficient company and spent a lot of time and effort reviewing things done incorrectly or not done at all. At least they have sorted us all out now. I am very impressed with the courteous and very efficient way they handle all of our queries and problems. Thank you Stratarama, we are so glad we changed over to you!! Dee

My body corporate have been with Stratarama for almost a year now. The transition over to them was extremely easy, despite our previous managers refusing to talk with them, or contact us, or hand over the necessary financial documents until the last minute. Since then, our manager Heidi has been diligently addressing the many problems with our… Read more

mismanaged building. Her emails are so professionally written, it is a huge relief to know she is taking care of everything. Highly recommend.

Shaky start, but all good now, wouldn’t go anywhere else – After a shaky start with Stratarama, my fault, Everything has been sorted and it’s all good now. Tony was patient with me, they keep us informed, meetings are constructive and at the moment Tony and staff are a pleasure to deal with.

A gem in Strata Management – Stratarama is a breath of fresh air compared to the previous Management Company. As the Presiding Officer I experienced long delays for action, minimum return calls, rushed AGM's and little advice. Stratarama are responsive, show empathy, are very efficient and pursue matters to a satisfactory conclusion. Tony has a well trained team who are take… Read more ·  1

pride in their work, care for their clients and find timely answers for the Community Corporation. At times we have faced challenges to stabilize finances, re-set contracts and achieve agreement among owners. Tony's attention to detail, preparedness to find solutions and identify realistic options have been critical to positive results. He is focused on satisfying clients, establishing sound working relationships and building his knowledge, professional skills and a respected business. We have found a company we can trust, form productive partnerships and have peace of mind we will be well served.

Best Adelaide Strata Company I Dealt With – I was the Presiding Officer for our body corporate for many years. (the property was recently sold) Over this time we have had 4 strata management companies. Stratarama has been, by far, the most effective and responsive I dealt with. They have a very polished and professional approach to the management of our Strata and at the same time a… Read more

friendly approach. They never let me down and always responded to every enquiry and request. Thank you Tony for making the office a pleasure to manage and not the chore it has been in the past.

Quick response, excellent advice – I had been looking online for answers about a particular Strata issue, but had no luck. However, in my searching, I had seen that Tony from Stratarama.com.au had given many good answers on the LookUpStrata site (www.lookupstrata.com.au), so I contacted him for advice. He replied to my email quickly, with detailed information about how to proceed, solving my issue and putting my mind at ease. Great bloke to deal with, highly recommended!

A matter of complaint – The five star reviews compared with the one star reviews are like day and night. We are giving stratarama one more chance to make amends for, in my experience and opinion, some woeful behaviour at an AGM I recently witnessed directed at my partner. If they do make amends I will acknowledge it here; otherwise I will outline in more detail where they fell seriously short in their management and behaviour.

General Query on Plumbing and Retaining Walls – I am very appreciative of Tony's advice and information. He has explained Strata expenses much better than the Strata Titles Booklet and any other research I have done. THANKYOU

Extremely Professional – Tony and Team at Stratarama take the worry and hassle out of managing our small group of units. Very contactable, knowledgeable and professional in every way. I highly recommend them. Show reply

Professional and Friendly Strata Management with Good Communication – Tony and his team have provided a very professional and friendly service to our block of North Brighton Units They have good systems in place to support and building issues in a timely manner They are friendly and approachable and offer sound advice and assistance I highly recommend these guys to anyone looking for Strata Management services Show reply

Lazy and Incompetent, do the absolute minimum, ignore the fake 5 star reviews – 8 months since our last meeting we have 1 relevant quote for some major works, we requested 3, they say they "tried" but could only get one. Quotes for minor work are the same and don't even meet the requested items. Issues with problem tenants are ignored or poorly dealt with. We needed a contractor for some minor work recently, not an emergency,… Read more

they booked someone who spent very little time yet sent a bill in the thousands. Go with any other strata company, you couldn't do much worse

Professional Strata Manager! – Tony at Stratarama is one of the most knowledgeable Strata Managers, I've dealt with. As a true professional, he is a great communicator and responds very quickly to queries or requests, and has provided great advice. I would highly recommend Stratarama to anyone who is looking for a professional, reliable, and responsive service.

Excellent Service in every way – Tony at Stratarama is the best Strata Corporation we've ever been with. We've been with Tony for 3 years now after several previously. He is Professional; Friendly; a Great Communicator with very Prompt Responses (& always responds, not like many others); is Highly Knowledgeable with all aspects of Strata, gives Valuable Advice & Information… Read more

that's best for you & is very Supportive. Definitely the most highly recommended Strata Corporation in SA in our opinion & it is clearly demonstrated by the many Awards he has earned & received. I felt a need to write an honest report on my association as Presiding Officer & on behalf of our group of Owners as it's very daunting to get what's the best help, advice & management for Unit living & hopefully it helps others.

Thankyou Stratarama – We had very little knowledge of Strata Title home ownership when buying a unit recently. We cannot Thankyou enough Tony for your clear, precise explanation of the Strata Title Legislation Thankyou also for your patience Tony. It is a pleasure to recommend STRATARAMA for trustworthy Strata Title Management. Christine & Lance Glenelg

Excellent service – So far Tony and co have been a world away from all the other strata managers we've dealt with. Professional, responsive, helpful, great communication, follow up on what they say they will, distribute accurate detailed minutes promptly after meetings, picked up and resolved errors in finance, patiently explain things to owners who aren't familiar… Read more

with all aspects of strata/body corporate, etc. Service doesn't disappear once they are given our business. Astonishing difference compared to previous management. Highly recommend if looking for a manager in Adelaide.

Fantastic Strata Managers – I cannot recommend Tony and the team enough. Every issue is dealt with very promptly. Tony is readily available for advice when needed and his knowledge of the strata industry is vast. I reiterate this is a very professional and knowledgeable firm. I have no hesitation in recommending them.

5 Stars – I have found Tony at Stratarama to be friendly, experienced, professional and accessible. Patiently offers explanations, access to his knowledge base in matters regarding Strata and does so in a way that is clear and understandable. Highly recommend.

Tony and his team are greatly appreciated! – We have only been with Tony and the team from Stratarama for just a few months but can already happily say that they are fantastic! and going over to them was the best decision we could make for our future! Our corporation previously was with one of the bigger strata management companies since the property was established in the 70s, but we found… Read more

now with an ageing property along with all the work/issues/problems, we needed more attention and care with managing the property. Tony and the team made the transition hassle free and was very competitive with their management fees, while offering great services.

Tony and the team at Stratarama are going above and beyond, on numerous occasions I’ve noticed Tony working around the clock to action items for us right away! We send so many emails back and forth and have so many issues to work through with our property and Stratarama graciously works at addressing all of them where most people would be to overwhelmed.

Tony and his team are greatly appreciated!

Stratarama - 5 star service – Our Strata Corp have just engaged Stratarama as our managers. The decision to change companies was not taken lightly however the change has been fantastic. We can’t speak more highly of Lionel as their representative. Professional, knowledgeable and great to deal with.

Stratarama - property management company in SA – Stratarama have shown prompt willingness to provide guidance in a professional, timely manner. I had a recent unpleasant experience caused by a resident of a self-managed Strata group of 3 scheme in metro SA. I found Tony Johnson at Stratarama who was able to answer my questions, relieve my concerns and educate me. It was good to find someone who listens!

Great service! – Tony and his team are great at what they do. They are very professional and great at effective communication. They helped us transition from our previous body corporate manager which was a great change for everyone involved. We would use them again in the future.

Best in the business – Tony has exceptional knowledge of the industry, is always on top of any changes & more than happy to assist in any area you need help with. Highly recommend Stratarama, the most professional I've dealt with.

Great service – Tony is the best strata manager I have ever come across. He is well deserving of his multiple awards, always accessible and happy to help. Could not recommend Stratarama highly enough.

Stratarama review – Tony knows his customers and the strata business, and it's clear why he has been strata manager of the year multiple times. I would not hesitate to recommend this business

Professional & outstanding service – Have been managed by Tony Johnson for over 13 years and wherever Tony goes we follow of our own accord - we encourage others to do the same. Tony Johnson (Stratarama) provides exceptional service and his experience in the industry is second to none. If you want the best strata manager for your group then do yourself a favour and give Tony a call - you and your group will not be disappointed.

great service & value – We have moved over to Stratarama with tony after being mismanaged by another strata company. tony has been brilliant with helping us get back on track to where we need to be as a group. Would recommend Stratarama and tony

Excellent service. Staff always keeping on top of all items relating to the management of our strata building.

Review of Stratrama – Good communications with the management team. Great managers. Highly recommend.