Stratco SA, Kadina

I went into Kadina Stratco with the intention of buying lots of garden items. None of the men were helpful or interested in helping me. A lovely lady Elle came to my rescue and although she assured me she wasn’t confident in garden advice as it wasn’t her expertise, she was extremely helpful and knowledgeable. Honestly if it wasn’t for Elle I… Read more ·  2

wouldn’t go back . She is truly an asset to your company and I love going in and seeing her to ask all my questions

Poor customer service and knowledge – I found on line that Stratco Kadina sold Digital Tap Timers, so I got there whilst being a quiet part of the day, there wouldn’t have been 5 shoppers in store at the time. I only found the 2hr mechanical timers. So where was the help?!?! 2 staff members talking to the check out staff, & when I approached them they shot off like birds, & the check… Read more

out person made out she was looking for something. I managed to stop 1 staff member to ask if they had the timers, he had no idea of what I was after & spoke to 3 other employees, & they had no clue. I showed them the Stratco website and nobody has ever seen or heard of these timers!, & they’re advertising them on their website.. I don’t usually review, but POOR CUSTOMER SERVICE & KNOWLEDGE…

Excellent service – Friendly staff -Rob Taylor's knowledge, approach & work were outstanding. Thanks Show details ·  1

Fabulous service from first phone call – Great service at Stratco Kadina. New employee Gavin went out of his way to help plus other staff were so friendly to help him learn. Very happy, efficient service! Show details ·  1

Staff are happy to help – I asked about a price match on steel cabinets staff were happy to match, I will stay shopping at Stratco  Show details

100% Satisfied – Customer service is well above any other store in the area.. This store has everything you need and if not I stock they will get it in for you Show details

Great Service – Having just moved into the area we found Stratco at Kadina to be a great find. Staff are super friendly and the store has everything you need. They signed us up to their customer rewards program which is a huge bonus as another big Hardware chain does not offer any reward for being a loyal shopper. Show details

Fun place to shop – Store is always clean, neat and tidy. Staff are friendly, helpful and know their stuff. Great place to browse or shop without being harassed. Rewards card gives vouchers when you shop for use on next purchase. Show details

customer service – Customer Service always manages to impress me in the kadina store the staff are always willing to help and are beyond patient. The Prices are always fair and some of the lowest in the area. Show details

Quality product – Totally happy with product instalaton and price installation crew werespot on being able to see plans on store computer prier to purchase was very helpfully staff at store we're first class Show details

Great service – I ordered a product on line which was available to collect within a few hours of the store opening, I then ordered sleepers in the store which needed to be trimmed. This was all done while I waited. Great service. Show details

One of the smaller ones but worth the drive – One of the smaller stores. Stores the essentials. Staff willing to help and can order anything in from the mail you get and a lot Better than my local one that charges x2 the prices.  Show details

Helpful beyond the usual – Customer service par excellence! Its rare to find such helpful and knowledgeable staff who know their products. And pleasant as well. Well done Stratco staff. Keep up the high standard. Show details

I love my local Stratco! – Kadina Stratco is the best hardware store in my region! They always have everything I need and the staff are so friendly and willing to help! Wouldn't shop anywhere else! Show details

Standards of high caliber – Was very impressed with the store and staff. Went to check out with my items and was asked if I was a stray I card holder, replied no and signed up on the spot great service recommend to anyone Show details

These guys will help in any way they can – Great service and products staff are always there to help in any way they can never had a bad experience there would recommend all to check it out what they have to offer Show details