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3.6 from 245 reviews

Reviews

(114)
(33)
(31)
(14)
(53)
  • Product Quality
    4.5 (125)
  • Return Claim MadeYes (3) · No (186)
  • Customer Service
    3.8 (125)
Miriam Gunn

Miriam Gunn

  • 3 reviews

Disappointed

published

Renewing on line only gave me 2 options - 3 or 6 months. I wanted to renew for 12 months but couldn't using the online facility. Would be great if this could be attended to in future.

Return Claim MadeNo
Cherie M.

Cherie M.Sydney, NSW

My mum loves this magazine that’s why I continue to subscribe for her

published

My mum loves this subscription which is why I continue to get it for her. When it ran out she was wondering why I hadn’t renewed it yet for her

Customer Service
Product Quality
Return Claim MadeNo
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Lengthy and confusing process

published

Process on how to access the digital magazine subscription was lengthy and confusing. I had to go searching on how to actually get access and wasn’t sent all the information I needed to actually create an account with the app and now I have to wait up to 5 days for the issue to be resolved - shouldn’t be this hard!

Customer Service
Return Claim MadeNo
1 comment
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You need to immediately sack your web designer!!!

published

Very, very difficult to contact or reach anybody by telephone or email to discuss my renewal for a magazine! Appalling web site to say the least. I must have tried 10 times to renew to no avail. Could not speak to anybody either. You almost lost me for good. I think the last attempt worked (?)

Return Claim MadeNo
Store Locationon line
1 comment
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25 minutes on hold with no answer and hard to apply website

published

Website is clunky and long winded. I couldn't apply as a first time user without some code. I was also on hold trying the 1300 number for 25 minutes before i gave up. I hope your magazine delivery is better.

Customer Service
Return Claim MadeNo
3 comments
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not happy
not happy
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Laurie Stephens

Laurie StephensFar North Queensland, QLD

Love the Mag.

published

Dedicated reader from day 1, will help to keep me sane during our time in isolation. Do puzzles and read everything religiously every week. When we go away read in car.

1 comment
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Really easy and quick to subscribe

published

Subscribing direct to Men’s Health was easy. Was trying to do it with another provider, a complex nightmare. Thanks MH I am looking forward to receiving it for 24 months

Customer Service
Return Claim MadeNo
Store LocationOnline direct
1 comment
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Great mag, but confusing subscription

published

I love Marie Claire and wanted to support it - and have something to read while in isolation!
However, the earliest this would let me select to start receiving my subscription was June. I have ordered in March. I was hoping I would get the next issue (April), or at the latest, the May issue.

Return Claim MadeNo
1 comment
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Davina

DavinaGippsland, VIC

My favourite magazine

published

I love the who magazine because it has just enough fun and serious articles to keep me up to date across the world - am sorry I forgot to renew my subscription! But hopefully back on track now!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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1 comment
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Bdb4500

Bdb4500South East Queensland, QLD

  • 2 reviews

Purchase as a Gift and you keep paying

published
Customer Service
Store LocationOnline
3 comments
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Bdb4500
Bdb4500

Called your customer service team and was told the computer system was down (very convenient) They took my details and said that they would look into it. Why don't I feel particularly confident that I will see a refund?

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Thank you for reaching out to our customer service team. Sorry to hear they were unable to help you straight away. Please be assured that the team will be working on resolving your issue as quickly as possible.

Kerrie

KerrieMid North Coast, NSW

  • 2 reviews

Diabetic Living

published

It is a great magazine. It takes the worry out of what to cook sometimes and you know the recipe is good for you. Plus great articles about diabetes. You feel like you are not alone

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNewsagent
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Jeanne

JeanneSouth East Queensland, QLD

Great magazine. Worth buying

published

I found it easy to fill everything out correctly, seeing I'm 89 years young. I find the magazine keeps me quite busy, reading all the articles, and of cause the puzzles. Thank you.

Store LocationWoolworths
1 comment
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DRM

DRMGreater Melbourne (Inner), VIC

  • 2 reviews

Delivery hit & miss

published

Delivery of who is often either late or non existent every time I go to supermarket I see latest issue which I often never receive or it come weeks later this has always been a problem as I am in South Yarra delivery to the post office box 341 but other than that I absolutely love who is it always readable and enjoyable and relaxing.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
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Bugs

BugsMetropolitan Adelaide, SA

  • 3 reviews

Did not match the offer I received in the mail

published

The offer stated I could renew my subscription for up to 2 years with 12 bonus issues. The System only allowed renewal for one year, at a slightly higher price, with no bonus issues. I had delayed renewing as I have been unemployed and start a new job next week, yet needed to do this before the offer expired 28 days after letter of offer on the 13th Feb.

Return Claim MadeNo
1 comment
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My sister loves reading this Magazine

published

We bought this magazine That's Life for my sister as her Christmas present as she loves reading the magazine and doing the puzzles, it has been a great hit with her, that you

1 comment
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Easy ordering

published

For some reason my customer number doesn't let me renew so I have to fill it in like a first order, otherwise it's clear and pretty easy and not a problem

Product Quality
Return Claim MadeNo
1 comment
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Straight forward process. easy to follow

published

I do not want to receive promotional subscription material until this subscription is near time for renewal.
I object to being approached to renew when my subscription well short of expiry date. Please remove my name from mid-term invitations to renew.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
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Chris

ChrisMid North Coast, NSW

  • 3 reviews

Great Reading and Great Gift

published

Great Magazine and Articles each Month, great mail delivery service and very easy to Renew On-line. I thoroughly recommend this Mag, and others via this Service. Also great as Gift.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn-line
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1 comment
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Jayjen

JayjenSouth East Queensland, QLD

  • 4 reviews

Great magazine

published

Whilst I love the magazine and between you and me, so does my husband, I do often see the magazine on the shelves in store before I receive my copy.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
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Gerald

GeraldSydney, NSW

Great experience but....

published

Hi there. Just to let you know that your system won’t accept the apostrophe in my name when completing the buyer details. Pretty basic computer programming I’d had thought!
Thanks Gerald O’Sullivan

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