Subway

Disgusting live bug inside meatball – I ordered a footling meatball sub for my daughter. from Subway in Orsnge. When we got home she took a bite of it and it had a live beetle/ bug inside the meatball. She was very upset, when she spat it out it was still crawling. Absolutely appalling food hygiene! I rang and told the store, they said to come down and get a refund. We will never go there again!

Food quality – It was awesome. Food quality is good and location is pretty.

Always great service and fresh tasting food. Dipanjot who serves me regularly at Westfield Kotara is so friendly and does a wonderful job.

Exceptional service by Tanner, made an amazing sub. Will definitely be back. If only all customer service was at this level. Thank you.

I’m a great fan of Subway. I was in a subway in Monaro St Queanbeyan and I watched as the people in front of me had ordered a wrap, but the rap base seem to be being destroyed before any ingredients was put on. She threw it away and got a new one. Then when it was my turn, they gave me and cheese bun that looked very white. I don’t recall ever… Read more

seeing one that white before, as if undercooked. I didn’t say anything as I thought it would be fine. When salad was put on my bun, it was only a tiny serving where is usually I’m given lots of salad. I did ask for a little more on there, and they put a tiny bit more. When they rolled it up, it seemed to be just all falling apart, but they managed to get it rolled up and I purchased it. When I sat down to eat it, and unwrap it I’ve never had a bun of yours like it. It went everywhere I’ve included a short video of it there was chicken teriyaki on the top of the bun on the underside of the bun and salad falling out everywhere. I have no idea what went wrong. This was my worst experience at any subway around Australia. I’ve never had a complaint before of a subway. Only this one.

Subway Kallangur QLD make the worst Subs ever. They don’t take note of the order obviously and make it with an absolute “I don’t give a trash how it looks’ attitude. Is it the manager/trainer or the staff making these subs. I think everyone who works there needs to be retrained on how to make a sub the right way, the way they used to make them… Read more

with good presentation and not a messy burnt sub. I’ve been through this three times already so it must be an ongoing thing with some or a particular staff member. If you don’t present the customer with the correct or order and presentation as per your training then there won’t be a Subway. Get your act together and start thinking of the customers requirements and just remember it’s the paying customers that keep you in a job.

Purchased 2 footlong subs from the Woy Woy franchise, one had 4 slices of tomato the other had 3, you used to get 3 slices of tomato on a 6 inch, 2 subs is 30 bucks, pretty poor value in my opinion.

I added the free lipton ice tea to my order as part of my promotion but it didn't come up on my order because of a system bug and the attendant refused to give me the lipton tea with my footlong. Very bad service. They just smiled and said to try again tomorrow. Won't come back again. The store was Canberra Civic Square.

Ordered 3 cheese philly steak was charged for extra cheese didn’t ask for extra and check photo onion was disguising. Whole sun just chucked together overall not a great experience this time round. Can not provide proof of purchase as they keep my receipt

I had a great experience at Subway braybrook today! The staff was friendly, welcoming, and very attentive. They took the time to listen to my order carefully and made sure everything was exactly how I wanted it.

Ordered a late dinner from subway through Door Dash. The avocado on the toast was brown in parts & tasted very unpleasant. The tomato, ham & cheese toasty was sparse, hardly any cheese & sliver of tomato. Each was cold. The door dash receipt did not show what restaurant the order was made. Subway very unhelpful. Saying a complaint must be through the franchise, or door dash. Didn’t take on board that their food delivery was substandard.

We ordered 2 of there supposed loaded bacon dogs... And we received two rolls with completely raw bacon & dogs on them! We rang the store they tried to say it was cooked.... OK... Just check the pic, does it look cooked? How can staff not know the difference between cooked & raw bacon?

The most Stingy subway I think I've ever got from any subway ever , pay $16 for a rat roll . Never will buy from that Goonellabah Subway again. I've never made a complaint about a restaurant or any cafe etc ever , trust me this was average as , and to be honest sort of rude the service ..This was teriyaki chicken with cheese and avocado, asked for everything but not lettuce or tomato . RUBBISH

Got to footlong meals from subway at Parkwood. They forgot the cookies and the salad was disgraceful as well as the meats. 2 slices of salami in one and missing half the salad. A few small pieces of chicken in the other. 3 pieces of cucumber 3 pieces of tomato. No carrots no lettuce. We had asked for all salads except jalapeño pickles and olives.… Read more

I rang the store. She was rude and spoke over me and said she would call back. I have left messages and rang 5 times in the last 4 days. It was close to $40 I paid for the two meals. The service, the products and the lack of communication are definitely not acceptable. Definitely won’t be using them again

Very disappointed paid $75 to get a dinner for my kids and I got damaged when I reached out to them they said not eligible for refund

Due to only being hubby and myself for Christmas, we decided to purchase a Subway platter, for Christmas Day. As aged pensioners, we felt it was an affordable option. What an absolute rip off and disgrace it is! Extremely meagre fillings, paltry amount and slapped together in a slapdash way. Feeling ripped off and so disappointed!