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41 reviews
Helen
HelenQLD
 

Do not order from this website – I will never order ever again from this website I have been waiting for over 4 months for $80 worth of baby clothes which won’t fit if ever they turn up. Multiple emails later still no response website is unavailable. I have lodged a complaint through afterpay but doubt I will ever see my money. Very unprofessional I will be reporting to fair trading if this is unresolved

Breeana
Breeana
  Verified

Don't waste your Money or Time!! – This Online store is a joke! So unprofessional I don't even know how they are still running! I Ordered $60 worth of baby clothes well over 7 weeks ago and have not received any of this order! I have sent multiple Emails with zero attempt of them responding, they won't answer their Facebook messages and their listed number on After Pay "can not be… Read more

connected". Complete disappointment and waste of money! I have lodged a complaint through After pay and patiently waiting for this issue to be resolved. I also personally know of three other ladies who are still currently waiting for their purchases with no response as well! DO NOT BUY!!!!!

Lucky
Lucky
 

Theives! – Do not buy anything from this site! It's totally a scam. I emailed many times, never a reply where my item are! Total thieves of my money No item has turned up! No refund! No reply!!!

Positive reviews

Aur
Aur
 

Pawwwwfact for baby showers :) – Got my items just in time for the baby shower. The mum to be absolutely cherished them :D if I had kids of my own I would absolutely be stocking up from here :D

Eden
Eden
  Verified

Ive made a few orders and will make more! – I really enjoy shopping on this site. its a nice easy website to use and the clothes are the best! I've made a few orders and have been happy with them all. One of my parcels was lost by auspost but sugar me sweet refunded my order VERY HAPPY!

Rossy
Rossy2 posts
  Verified

sugar me sweet boutique – I'm not one to write reviews, however, I felt like I had too after receiving my items. For the price, i wasn't expecting much at all but I was definitely surprised. Great Store. Really Happy.

Negative reviews

Kay
Kay
 

Scammers – This online store is a complete scam! I ordered items over 2 months ago and nothing has ever arrived. I received an email after I ordered to say an email confirming dispatch would follow, but it never did. Seller does not respond to any emails. I am now in the process of disputing with Paypal. Do not buy from this site! Even if the clothes… Read more

were to arrive, they are so late, baby has probably grown out of them anyway.

Also - when I attempt to see where my order is at on their website, it says my order can not be found!! Funny how they have taken my money though

D.Tayla
D.Tayla
 

Will never order again – I would never buy again or reccomend that someone purchase through this business. I purchased 2 baby sets that i never received, could not contact or get a response from the business. Total waste of time, should be shut down. Only way I received a refund was by making a complaint to afterpay who contacted the owner.

Georgia
Georgia
  Verified

I haven’t received any of my clothes I order 3 months ago – Not good not trust worthy I haven’t received the baby clothes I have ordered and payed for the customer service is horrible I have sent so many emails no reponse

Recent reviews

Tash
Tash
 

Still haven’t received goods – I purchased a number of baby items months ago and still have yet to receive any of them Numerous emails with no response! Next stop is fair trading

Carlz
Carlz2 posts
 

If I could give a zero star rating I would – I ordered $75 plus worth of baby clothes 10 weeks ago, after 10 emails, numerous requests for timelines or a refund, no reply and no action. The absolute worst online shopping experience I’ve ever had and would caution anyone to ever give this so called business a cent.

Edrina
Edrina
 

Unreliable – I bought some stuff amounted to $78 6 Weeks ago and had not received the goods. Made Several attempts to contact seller to check on delivery status and requested for refund but no response. Unreliable, irresponsible site.

Deeeeee
Deeeeee
 

Do not buy from here – I ordered about 6 weeks ago, and never received my goods. I've contacted them and they said it would be posted by the end of the week, this was 3 weeks ago. I've emailed several times for a refund and have had no luck.

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Nik
Nik
 

Don't use!! – I ordered almost $80 worth of items & 4 weeks later I still have not received them! I have sent 2 emails, instagram DM & Facebook inbox and have had no response! Disgusting with the service & that I’m still waiting 4 weeks later!! Do not use !!!!

MelMel
MelMel
  Verified

I hope you read reviews before you buy! – Purchased $94 worth of clothing from sugar me sweet boutique. I too was sucked in by the nice website and that says it was an Australian company. I ordered on the 19th July, and received the items today after 5 weeks - which came from China. I’m so disappointed with the quality, really yuck fabric, poor stitching and loose threads. They also smell… Read more

really weird. I’d wash and soak them but I feel like they will fall apart anyway so what’s the point. What a waste of money. I didn’t think to read these reviews until it was a few days after ordering and I hadn’t had a shipped notification yet. I have definitely learnt my lesson! dont waste your money people!

Grace
Grace
 

TERRIBLE - DOT NOT ORDER FROM THIS SITE – Ordered some clothing for a friend's daughter's first birthday on 25/07/2018 and am yet to receive as much as a shipping email. When first questioning the boutique I got a generic "As listed on our shipping page most items will ship out within 3 business days of ordering (weekends and holidays not included). However, some orders may take up to 10… Read more

business days to process. However, unfortunately, due to the increased orders at this time, we currently are having a delay in our processes. As such, we suspect that all outstanding orders will be shipped by the end of the week.". I have since requested a refund by emailing twice, facebook messaging and attempting to call the number listed on their AfterPay account details which has been disconnected. I will now have to cancel my credit card linked to my AfterPay account and start a new one fresh. THANKS!

Ishi
IshiNT17 posts
 

Drop shipping, do not buy – Also taken in by great web site. Thought I was supporting young Australian business owner make her dreams come true. Ordered in June, it is now mid August.

EJBC
EJBC
  Verified

Do not buy from here. Items never arrived. No replies to emails – I wish i read the reviews first before purchasing... pretty sure this is a scam because no one ever replied to your emails. Its been 3+ weeks and my items have arrived either even after emailing to confirm 3 times. No one gets back to you!! Do not buy from here.

Legitlish
Legitlish
 

AWFUL company – Placed an order for some cute clothes in May. Received the e-mail saying your items will be delivered within 3-10 working days. After this was up I e-mailed asking what is going on, no reply. I sent another 3 e-mails over the week and I got a reply saying their items dispatch 3-10 working days. I said it has been 15 working days. Again no reply. 2… Read more

weeks later I tried again to ask for shipping details or something. Still got nothing. They have no physical address or phone number.

I received an e-mail yesterday saying my items are on its way with a tracking number but no details on which post/courier so I copied and pasted the number into the NZ international shipping centre where it will be preloaded.

It said it was in Shanghai, China. The fact it's from China doesn't upset me but the entire time they have you believe it is in Australia (so shouldn't take that long for delivery) and then again the communication they don't mention anything! They could have been honest from the start saying this will take longer as it comes from China. Then I wouldn't have been chasing up my order for 6 weeks. Hopefully I receive them as they are gorgeous and hopefully they are of good quality. I wouldn't order from them again purely because of the disrespect and lack of communication.

UPDATE received my order 2 months after placing it. TERRIBLE QUALITY. Thin crappy material. Maybe okay for kids daycare/kindy clothes

KellyAus
KellyAus
 

Do NOT order from this company – I am extremely disappointed with this company. I have proof that money was taken from my bank 1 month ago. Despite this I never received a track number or order confirmation. I have sent numerous emails and not had anything back. My daughters birthday is in 2 weeks... I have Zero faith I will ever get these items!

Sharon
Sharon
 

Why didn't I see the signs??????? – I was blinded by the well put together website. What a shambles! I'm still waiting for my order a month has gone by, 3 messages and no reply! my friends baby I have bought the item's for Will need a bigger size by now!! Credit card was charged immediately but nothing else has happened since. So angry with myself for not checking it was credible boutique!! DONT DO IT!!!

Lisa
Lisa
 

DONT WASTE YOUR MONEY OR TIME!!!! – I was excited to get the floral jumper and pants for my little girl. except for the fact that they havent arrived. after 7 emails and no response, I cant even get a refund because I cant get a response. Big mistake ordering from this company!

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Dani
Dani
  Verified

Terrible customer service – Ordered a dress for a friends daughters first birthday. Took nearly 2 months to arrive (from China) and email responses were late, generic and unhelpful. Will not buy from this store again.

Unhappy Customer
Unhappy Customer
 

Awful Service, don’t reply to emails and still no items – Do not order from this site!! I’ve been waiting 6 weeks for my order. No updates. No reply to my emails apart from one saying they’d forgotten to send one of my items and asking whether I still want the item or my money back. No response since and no compensation.

AngryGal
AngryGal
  Verified

I wish I’d been warned before being SCAMMED! – I ordered 3 items two week sale before a 1st birthday party and when it hadn’t arrived I sent an email. They were quick to respond with a canned response and so I waited another week. STILL no update. So I contacted again and the person replied with the exact same email as the first - even though it was part of the same email chain! It’s now been… Read more

over a month and they still had not shipped my items. I followed up two weeks asking for a follow up or refund which they ignored and then again today demanding a refund or I would be claiming a charge back from my credit card company and they didn’t reply but I got a generic “shipping email” after. Looking at the tracking its coming all the way from CHINA! Their website says they are Australian so clearly they are not! I’ve ordered things from China before so it’ll probably take another month to arrive (if it does!!). I wish I’d read other people’s reviews before buying - Worst decision ever! Do not order from this “boutique” !!!

Baby Mama
Baby Mama
 

I guess I waited patiently – On the 24th of April I purchase 6 items worth $97 & received them this morning 5th of June. After reading everyone reviews about this site, I started to get really worried. But they were very nice to me, even though emails & delivery took forever they still got back to me about how my process is going & how sorry they are and gave me tracking… Read more

number once been completed. All my items I bought were nicely pack and nothing wrong with them, 18-24 months are pretty small sizing I must say & some of items didn’t have bigger sizes then that. My daughter is only 4 months old, she’s a long baby I’m sure she fit into them when she gets older.

Jade
Jade
 

Do not bother!!!! – Awaited for my order for nearly a month, finally had a response to my many emails saying "unfortunately, due to the increased orders at this time, we currently are having a delay in our processes"... With no anticipated date I would receive my order. So I have requested a refund over a week ago... Still waiting for it. This was meant to be… Read more

my daughter's first birthday dress.

Will never buy something from there again... This is the first time I have left a bad review just want to worn other mums!

Brooke Smith
Brooke Smith
  Verified

Would give 0 stars if I freaking could – SO furious right now. My daughters birthday was 13th May. I ordered a dress for her birthday over 2 weeks beforehand. I emailed them the week before her birthday asking when it would be shipped or if I could get a refund considering it hadn't even been shipped yet.. I got one response stating most orders are shipped within 3 business days, but… Read more

can be up to 10 business days and that they cannot refund my order even though it hadn't been shipped because it is "processing". Its been almost a month now. I have sent fb messages, emails. Tried calling a mobile number that afterpay had listed (disconnected) NO response.

So angry with this piece of crap excuse for a boutique.

Thought it was sus upon looking, they have no contact number on website or facebook page. No review option on facebook page. Now I know why.

I also bought other outfits as well as the dress so am out of pocket over $100.

Please do yourself a favour, do not buy from these people.

vannessa
vannessa
 

This is no boutique shop! – Brought a couple of pieces of clothing off this site for my daughter who is 1 including a 1st birthday dress. I ordered 2 weeks before her birthday thinking since it was apparently coming from Australia it would have plenty of time to arrive. This was not the case. i emailed a week after placing the order to make sure it would arrive on time. The… Read more

response I got was as if they couldn't have cared less!! I just received yesterday 10th May and her birthday was at the end of April. Terrible service! And turns out the clothing was from china NOT what I was expecting, can see why it was so cheap now. Average quality. will not buy from here again

Anna
Anna
 

Still waiting for order, and response to emails – Product may be very affordable but there's a really good reason for it....... it's because it's made poorly and with Nasty fabric! Not only that the order takes forever to arrive if you get it at all!! Do yourself a favour and shop elsewhere!! Not worth the wait I assure you!!

D Fisher
D Fisher
 

Terrible!!! – Received my order today and am disappointed in the quality of the clothes I ordered. The clothes also smell weird and I am going to throw them away. I would not recommend this store to anyone ever!!!

Bec
Bec
 

Still waiting for my order? – Nearly 3 weeks and still have not received order. Can not get any response to emails or messages to try and track my order, i wished i read the reviews before i ordered, i will never use this boutique again.. So disappointed!!

Effie
Effie
 

Terrible product, terrible service – Took forever to arrive, once they finally did, threw them in the bin. Don't bother! Terrible quality, even worse customer service.

Ren
RenNSW3 posts
 

Disgusting Customer Service – I found this store by doing a quick google search - the items looked great however this is where the trouble began - i ordered $127 worth of clothes 2 weeks ago with no updates - i have emailed i have asked for my order to be cancelled and again nothing - the tracking number supplied is bogus.

Lorraine
Lorraine
 

Worst decision I have ever made!!!! – Shouldnt even get a star my order is still showing as being processed.... I put my order through on 4/02/2018 it has now been 15days!!!!!! And I have not heard about what is happening to my order!!!!! Is this an actual website??? Is this company legitimate??????? I want to cancel my order!!!!!! And get my money back!!!!

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