Failure bread every time!
I wish I had have read the reviews before purchasing this waste of space/time/energy/money. Doesn't matter what I do or what recipe I try, they all end up small windowless buildings. The times I think a good loaf might be finally going to happen because there is actually some height/rising occurring it's short-lived and collapses. Unfortunately it took me several months to get around to even using/trialing the machine so it's now out of warranty. The other thing to note for NZ purchasers is there are plenty of recipes in the book then towards the end there's a heading "NZ Recipes" and there's only 4 recipes for bread, don't buy this machine! Find a better one and read reviews first!
Purchased in November 2018.
This product is rubbish ..as we get near end time bread appears to be rising but when it finishes the bread sinks in the centre ..have varied all elements yeast water etc..same result..my friend brought cheap breville one for $20 hers never fails same recipe
- Verified purchase
Bread has been perfect
So far loving my breadmaker. The loaves I've made have come out beautiful. I have done 4 so far, 1 with fruit. Only one loaf wasn't so great, a little too dense and didn't rise as much but I was experimenting with the turbo function. The bread didn't rise as much as other loaves I had made.
this is the worse bread maker I have used couldn't get a good loaf hubby tried he couldn't either ...rubbish
settings were good but sadly nothing else
bread never turned out
make brown fruit and white
none turned out awful changed my flour yeast still the same
blade kepted falling over more trouble than it worth
Purchased in February 2019 at nz for $275.00.
If you are thinking of buying this machine, save yourself some time and don't bother going to the store to buy one, just send your money straight to Sunbeam and don't get the breadmaker. You'll be in the same situation - less money in your pocket and not able to make bread in a machine.
To be fair, i have been able to make plain white bread with some success, hence the one star. But, if you attempt to make anything that resembles wholemeal or grain, you are in for continued disappointment. The bread collapses and never works. I've had the m...
Purchased in October 2016.
One Design Flaw
This makes awesome bread. It's a great machine, best of those I have had. However there is one rather large design flaw. The kneading blade is loose, and often comes up off the shaft slightly when first kneading, this can be hard to see, but what happens is the shaft rotates, but of course the blade doesn't, and you end up with a small, dense loaf. I have tried all sorts, including replacements, but the same thing happens, packing it with foil etc but none work. It needs a clip or some such. As I say design flaw and of course a rather major one. It's the entire point of a machine, the kneading. Zero response from NZ Sunbeam about it, they don't bother responding to customers over here.
Purchased in April 2018.
Not worth the hype
After quite a bit of excitement over the purchase of this bread machine, I was disappointed to find my bread containing numerous specks of what seemed like black element. The black coating of the bottom of the bread tin had been scraped by the rotating blades during the mixing stage. After ensuring the blades were secured in the correct position, I can conclude that the blades were faulty. Not only would this black coating be unpleasant to consume, but it is unsafe due to the synthetic chemical properties it contains. This left me with no optio...n but to discard the bread which had undergone processing for quite a while. After the second attempt at baking a loaf of white bread, the same issue occurred. After consuming a small and clean section of the bread, I found the texture to be quite firm unlike the texture of loaves purchased from the bakery or supermarket. The product also consumes a large amount of electricity seeing that it requires a running time of about three hours, depending of the type of bread that is made. I believe this product was not worth the hype and hope everyone else who purchases it has a better experience than I did. Will not be purchasing this product again.
A bit disappointing
While I have had nothing but success with my machine, my son recently purchased one of his own. He has had more failures than successes & is very disappointed with the product. He has used the recipes in the included book as well as packaged mixes. He is going to return it for a refund as he is definitely not happy with it.
- Verified purchase
Good machine, not enough info in the booklet
I've made 3 loaves so far (2 of them fruit loaf, and none of them contained milk powder: note to Sunbeam; why milk powder and why not include a recipe tip for substitution? I had to turn to Google for guidance on subbing milk powder..... Please don't assume every human on the planet is willing to use breast milk in their food!) and have been happy with the results so far.
The only complaint I have is that the booklet that contains the user guidance and recipes, does not include any info on the mixing/baking cycles.
For example: I'm attemptin...
- Verified purchase
Not fit for purpose
Had mine for three days and three lots of bread with three fails. If the bread had turned out any heavier or harder I could have built a house from them. So a refund allowed me to get a good one and success first time. As an entry level bread machine I would never recommend it
Inconsistent to the point of uselessness.
One in five times this machine gets things right. The other four times are random flops. Overflowing. Undercooking. Failure to rise. Brick like. You can't trust this thing to make any recipe consistently. Easier and cheaper to buy bread from Coles/Woolies. At least that is reliable. It's on a shelf in the garage now. Probably forever.
Can't be relied upon.
heat element turns off
The following is my saga, but simple question is do members' ovens get cld before the cooking cycle starts, resulting in the perfectly risen bread falling prior to cooking?
4500 made a perfect loaf 1st time using a bought multigrain mix and being very exact with measures, program 3 which is 4hrs 40 mins. 2nd loaf dough rose beautifully so I walked away. I happened to be there about 1hr 35 mins before the end and realised the machine was no longer warm and dough had fallen to half size. Believing this was a program fault, I stopped the progr...am, went to bake for 1 1/2 hrs. Result was so so. I called Sunbeam and asked lots of questions as I did not want to have the hassle to return it. I was told the machine should remain warm throughout and then increase to bake about 35 mins before the end. I was told to return it which I did. It didn't occur to me that the 2nd machine would fail, but 1st attempt same thing, heater tuns off and dough collapses, so I took that back. Sunbeam were adamant that the machine should not get cold and also that there had been some similar failures. Yesterday got a 3rd and retailer and Sunbeam confirmed that this was from a different batch. Cooked a loaf, same thing happened; dough rose perfectly, then machine cooled during 2nd and 3rd mixing, but this time I did not interfere and allowed the full No.3 program of 4.40. Result was a loaf 2/3rds size with collapsed top. My view is the machine should always remain at the "rise" temp until it gets to bake. It seems obvious to me that if it is cold for at least 2 hrs in the middle, the dough is bound to collapse. I am 75 and I recall my mother making bread as a kid and it only went from the warm risen state to cooking, never cold. What do you think and in particular my question right at the beginning?
Stainless steel perfect choice
have just used my Sunbeam Smart Bakehouse BM4500 for the first time. Raisin Bread loaf dough cycle double the amount of dough with this machine compared to my 12 year old Sunbeam Quantum Smartbake. I prefer to bake the conventional way in the oven gives me double the volume and a lovely baked loaf overall. Knowledge of bread making and how yeast works helps for successful bread making. A little more effort but worth it. This machine is so easy to use and clean afterwards. The stainless steel square look is a beautiful edtion to the kitchen bench. thanks Sunbeam for such a lovely machine.
Have tried and tried with this bread maker but finally giving up. I even had my parents bring over some of the great "surebake" yeast from NZ. Back home we had a Panasonic that always worked. This Sunbeam just has failing loaves time after time. You follow all the instructions perfectly with fresh ingredients but sure enough - a sunken dense mass of failure is all you get.
I had the same issues as a lot of people with bread not baking correctly not rising the only good thing i made was dough in the first month i tried everything different yeasts etc then i changed to a bakers flour and bingo bread is beautiful. Don't get me wrong every now and then i get one that sinks a little but still nice to eat. I hope this helps anyone that's having issues :-)
Had similar issues to others here - loaves often failing to come out right, collapsing in on itself at the top, and generally too dense with an annoying hole in the bottom when you remove the paddle from the bread.
The actuator which releases fruit & nuts is EXTREMELY loud and can't be turned off. I wondered what on earth had gone wrong with it when I heard BANG.... BANG... BANG... but that's what it does every time, even though I never use that feature. This also limits when and where it can be used so as not to inconvenience people.
The...last time I used it I ended up with finely powdered steel through the dough as the paddle broke and the motor kept spinning underneath it. If you're keen on making bread yourself, you'll need to do it properly, I'm afraid.
agrtee with large percentage of reviews
we agree with the large number of complaints. bread sunken, undercooked , have tried all of the hints sunbeam, have posted still terrible bread. machine has been returned twice to sunbeam, still have to buy bread from super market -- bakehouse is a flop. we have never baked a good loaf using same laucke mixture as we have used in other bread makers
- Verified purchase
You get what you pay for
We always had a Breville Bakehouse but after several years it played up so we "saved" some money and ordered the Sunbeam. BIG mistake, not one loaf came out as we wanted, even when we used our own recipes, and the noise!!!!! Bought another Breville bakehouse and the Sunbeam sits in storage, with no one even looking at it when we had a garage sale.
Lovely bread but leave a hole.
- So easy to use. You just dump the ingredients in the pan, click it in and press a couple of buttons and lovely bread comes out. I have even messed up the ingredients and it came out perfectly.
- Easy to clean as the pan pops out and the kneading flap thing comes out
- comes with some really nice recipies (love the wholemeal and italian)
- can bake a 1kg loaf in under an hour
- Leaves a hole in the base of the bread. This seems to be worse when making a load with oats or seeds in it or sourdough. The wholemeal and Italian w...
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Questions & Answers
Is there a schedule that shows the kneading and proving, baking times for each programm?
Hello Niek G.
There is a LCD Window which Displays the Menu setting, Crust colour, Loaf size and remaining time until the cycle is complete - '0:00'. see more about the setting in the product manual: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/BM4500_17EM2.pdf
I can't believe the reviews I am reading here on this breadmaker. I haven't bought one yet to replace my Sunbeam which lasted without a beat for 10 years until it just died yesterday. If anyone wants to stick up for their Sunbeam or tell me to forget it, you are welcome. Mostly I would love to hear from Sunbeam about this product and why I should buy it!
The Sunbeam Bakehouse BM4500 has been a reliable product in our range since 2010 so you can only imagine how many we have sold and how many happy customers there are!
All our bread makers come with a 12 month warranty so you have plenty of time to really test out your unit.
All we ask from you is to follow the steps laid out in the manual and to give yourself sometime to understand how to use the machine correctly.
I've had mine for about 6 months and so far so good. I have used it many times in that time with good results. I have made sourdough, multi-grain, white and raison bread. I've also made banana bread in it as well which turned out nice. Very happy so far!
Thank you for the wonderful feedback. It all sounds so delicious!
Hi everyone, I am waiting to use my Sunbeam 4500 for the first time and can’t figure out how to program it to do a 30 minute preheat cycle?
Ideas much appreciated- Fran
Hi Fran Pekin,
Thank you for contacting Sunbeam. The preheating is already programmed into each setting/cycle. The only time you can pre-program is the time delay. Kind Regards, Sunbeam
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