Does not last as long as older model. Costs too much for such a short life span
Had this bread maker for a little over 2.5 years. The LCD screen and buttons have stopped working. My previous bread maker (also sunbeam) lasted over 10 years. For the price this has a very short life span. Dont waste your money on this brand. Make good bread while it lasted
I wouldn't use any other bread machine
I have been using the Sunbeam Smartbake in my cafe for nearly ten years, and love it. We have two running five days a week on the Dough cycle, sometimes two or three times a day, and they generally last for around twelve months. The only issue I have is that the later models overcook the fruit bread, which we cook using the Sweet Bread setting, and the alarm is extremely quiet. Apart from that, I would say please don't stop making it!
1st loaf wasnt 1kg & was light in colour, pressed for dark. 2nd loaf after adjustments, sunk in middle. 3rd loaf did exactly how i did in old panasonic machine, another disaster. Tried recipes twice in book, horrid. A dud machine Sunbeam. Waste of money. Back to Panasonic.
Only use on setting. Makes if beautifully, most of the time
Good recipe booklet, quite a few options, though there are plenty of recipies online. I evolved my own.
I use option 04 (wheat bread) to make a wholemeal/grain (with pepitas, sun flower seeds, linseeds, seasame seeds and poppy seeds).
Only issue is after 3months seed 'flap/dispenser' started working intermittently, about 50% of the time. So in affect got a wholemeal loaf and a dispenser still full of goodness after 4-odd hours every othed time.
I still make 2-4 loaves a week, the bread is beautiful, so good I can't even remember how much it cost when we got it (Dec16).
Disappointed with the colour.
I have only baked two loaves of bread and found it is easy to use, the bread taste nice but if the sides are a nice colour then the top is pale or the top crust is nice and the sides are burnt. My previous breadmaker was a Panasonic and doubt you could get a nicer loaf.
worst breadmaker I've ever come across!
Attrocious machine. The set recipes are dreadful. Top crust very undercooked, and had to tweak custom recipes like mad to get anything remotely satisfactory. Often doesnt cook completely, and have to put loaf in oven to complete!
Also bucket made of flimsy, bendable metal. After tapping on side to remove loaf several times, bucket bent out of shape!!
I suspect whoever designed this machine has never baked bread at home.
Save your money for something better.
Never again Would i buy a sunbeam product !!!!
After trying everything this machine has never produced an acceptable loaf of bread ! My old reliable machine gave up after 10 years of reliable bread making ( sunbeam machine ) thats why i replaced it with another sunbeam , very dissapointed. Im not going to waste my time trying to deal with customer service.
Top price but bottom quality (product and customer service)
Bought this two years ago, found the pan a bit too broad, so occasionally the dough was not mixed well enough at the edge. What we got was a baked loaf with a floury edge. We just dusted off the flour. Recently the control buttons on the panel stopped responding and thus was the end of the machine. Called Sunbeam customer service. They said: "sorry, nothing can be done". The best they could offer is a 30% discount. Certainly will not buy Sunbeam again. Our bread machine before Sunbeam was a Panasonic which worked for 10 years. The seal at the b...ottom of the kneader deteriorated due to old age. Everything else still worked perfectly. Could not find a replacement pan and bought this expensive but poor quality machine. Will buy another Panasonic.
- Verified purchase
Poor customer service feedback
Recipe for mixed fruit bread went strictly to the instructions but not enough liquid therefore bread mixed in little balls like marbles. Rang and emailed customer service twice, no answer to email, customer service person tried to be helpful but didn't know, said he would ask and get back to us didn't hear anything.
Not happy don't they care what customers think?
Ha! Ha! I have to endorse previous opinion. I only baked 3 loaves. Tried to use it recently and it continues to trip the house switch. Now a added problem it bakes very burnt bread. It's kaput. Shame on you Sunbeam taking no responsibility for a crappy product. Recalling the product is the only way to save your name.
Good while it lasted
Bought it two and a half years ago. FIrst machine wouldn't work at all, replaced with this one. Only used it once or twice a week.
Made lovely bread, but now kaput. So each loaf cost $1 each in depreciation.
Disappointed in durability of this machine, would not buy this make again.
Very buggy programmable capabitlity
I have had this for a couple of years now. I use it only to knead and rise my dough and depend heavily on the programmable capability. Unfortunately it is very buggy. In particular, it always reports an E05 error because it didn't see a bake cycle!! That means I don't get a proper end of cycle beep. It also forgets my programs on a regular basis. The program spot just goes empty after the E05 sometimes. It also occasionally fails to turn on the heaters for the rise cycle. What I do like, and the ONLY reason I have stuck with it is the ability to alter the steps mid cycle. I have tried 3 different machines - all the same.
Never had a successful loaf of bread from this machine..
I have tried about 7 different recipes, changed level of water in some, yeast in others never had any luck.. very disappointed, I thought Sunbeam was reliable and had a good reputation. I have now returned the machine to Harvey Norman, they gave me a store credit.. Wouldve preferred my money back but that didnt happen.. thank you
Good somewhat oversized paperweight
This used to bake lovely loaves of bread. Then after 2 years the LCD screen broke. Not sure about other peoples standards but a machine of this cost from a supposedly reputable manufacturer should last 5 times that. Like our first non-Sunbeam one did. Jam it Sunbeam. Not buying anymore.
Second time lucky
Like the design and finish- hence why I purchased. Appears easy to use so far.
I have only made one white loaf and it was a flop despite following the recipe... the flour didn't mix on the sides and it was flat. Any recipes people can recommend that work please?
Motherboard stopped machine useless
Had this bead maker for 2 years also then one day the LCD screen goes black and can't use it anymore. Very poor design and unreliable. Made to brake and replace but not with a Sunbeam I can assure you ! Seems like this machine has built in failure after a few years, its a shame the electronics fail when the rest of the machine is still sound.
Not perfect, but good
You could say i am mastering the skill of breadmaking. SLOWLY. Its relatively easy to use. EXCEPT you need to put due pressure on the buttons to use it. It has a good variety of bread, dough, pizza dough options. You can even make jam. Not too bulky on the counter either.
I bought this machine 3 days ago and I have made 4 medium loaves. I am so disappointed as all loaves sank in the middle, were very doughy in consistency and very light in colour. All in all, totally disastrous! Flour and yeast were fresh and sunbeam recipe was followed. Also tried a bread mix. I have had two previous bread machines and have experienced nothing like this. I bought Sunbeam thinking it would be a reliable brand. What has gone wrong?
Great step up from a basic machine
I bought this as an upgrade from my basic Sunbeam bread maker and am happy so far with it.
My first loaf, a wholemeal spelt loaf turned out perfectly. Just a tip if you are using spelt, add a little more salt (2 tsp instead of 1.5). I am keen to try all sorts of things like the pizza dough, buns and maybe even pasta.
My second loaf I tried a GF loaf. It did not turn out well, it barely rose at all and was just a mound of bread. It actually did taste ok, but I was disappointed. However, I can't blame the machine as it needed Brown Rice Flo...ur (which I couldn't find anywhere) and I substituted with a similar medium type flour, Sorghum flour. Am trying the delay function today on another wholemeal spelt loaf. Its a great machine, but I have to dock a star because some of the ingredients are just impossible to get and I feel that this should have been considered in the recipes.
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Questions & Answers
Bought a Sunbeam smart-bake bread-maker 4 years ago and today the panel would not respond when I tried to push the program buttons. What can I do? Can I get it repaired? It worked very well and I would like to have it repaired if possible.
I have had this happen, and I bought a new one. It may be that something has worn out. You could contact your local service agent, and see whether they can repair it, but you might find that it is more cost-effective to buy a new one, especially if they charge a minimum fee. I love mine. I use it every day in my cafe kitchen and, because we use it so much, I have gone through a few of them, but I wouldn't use anything else (have tried some others). I hope Sunbeam never discontinues it.
Hi Arthur M,
These are generally not repaired as the cost may not be worth it.
We have a Sunbeam Smartbake Custom, bought Dec 2017. The buttons have stopped working, it all lights up but nothing happens when the buttons are pressed.
We really like this machine and this is the second one but this is the same fault as the previous one we had.
Is there a way to reset it
So sorry to hear of this. There are not any re-set or tricks to resolve this unfortunately. Given this is your second unit with the same issue, please call 1300 881 861 we would like to replace this for you. Kind Regards, Sunbeam
I have just bought this bread maker and the screen does not come on , I'm following instructions, what am I doing wrong, where's the on button as start is not it.
No, there isn't a button to turn it on. The screen should light up as soon as you switch the power on. If that's not happening, it may be faulty and will need to be replaced. Try it in another power point to make sure.
We are very sorry to hear about your experience with your product. Please be assured all customer feedback is taken seriously and your comments will be forwarded on to our development and technology teams. Please return this to the place of purchase for a replacement. Kind Regards Sunbeam
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