Sunbeam SmartBake Custom BM7850

This model bread maker should be recalled – This is the second sunbeam SmartBake that I have owned since January 2022. The first was returned under warranty because it was making very loud noises during the baking process. The second is now disposable because it sets off the power surge switch on the meter box. I did try it several times and it always shut the power off at the same time… Read more

during the baking process so I can say without a doubt that was caused by the Sunbeam SmartBake. I cannot recommend this product and really wish that Sunbeam would either do a recall or stop manufacturing substandard bread makers. Very disappointed with Sunbeam and will avoid that brand from now on.

Perfect everytime – Revised review after warranty exchange. I found that this bread maker is very good, easy to use when selecting the straight forward recipe's or you can program your own. Over the past months we have used 3-4 different recipes as listed in the provided booklet with everyone one of them has been just great. We no longer purchase bread from the… Read more

shops because we bake and let it cool before cutting and freezing into 4 sliced bags. I would suggest following the booklet which uses plain and wholemeal flour rather then the often used Bread makers flour. It simply works every time.

Great breadmaker! – This my first purchase of a breadmaker and so far so good. I’ve only used spelt flour On the wholemeal bread settings. Worked perfectly every time. The 1.25kg bread is massive. I prefer the smaller loafs and use the seed dispenser. I’ve used the timer and it was an hour out from the time I had set it to be ready. Overall a great breadmaker with easy to follow instructions. Show details ·  1

I wouldn't use any other bread machine – I have been using the Sunbeam Smartbake in my cafe for nearly ten years, and love it. We have two running five days a week on the Dough cycle, sometimes two or three times a day, and they generally last for around twelve months. The only issue I have is that the later models overcook the fruit bread, which we cook using the Sweet Bread setting, and the alarm is extremely quiet. Apart from that, I would say please don't stop making it!  Show details

Faulty Machine – I had a Sanyo breadmaker for over 20 years that used to make perfect bread with Laucke bread mixes until it died recently.I now have a Sunbeam BM 7850 and have not made a decent loaf since. Every loaf comes out with a very dark thick crust no matter which crust setting I choose. Also it doesn't seem to matter how I change the recipe, every loaf… Read more

comes out too dense. My problem is that it seems to be too hot I have now managed to purchase a Second Hand Sanyo Breadmaker, the same as I had before, and am now making perfect loaves of bread. I have contacted Sunbeam Customer Service to report that I think this Sunbeam breadmaker is faulty. They refuse to do anything about this as it is out of warranty - I purchased it on 21/9/21 - it has taken me quite a while to work out that something is wrong after lots of experimenting so I feel they should do something about this - do not buy this machine

Scrapes Teflon off the tin into the bread and just stops working randomly. Terrible product – 1. Have had to replace the tin once already because it deformed under normal use (and only hand washing it, never dishwasher) and the paddle scraped the Teflon coating into the bread. 2. The display stops working randomly, and then the buttons stop working, so it just wont operate after you’ve already put the ingredients in. Not every time but… Read more

now probably 2 out of 3 times.

Will never buy another sunbeam. My old brevillle bread maker before this lasted over 10 years of 3 x weekly operation. I will go back to Breville.

Not designed to do the job – Stay away from Sunbeam breadmaker BM7850. Bought 1 and digital control panel was damaged and not working properly. Return for another, got it working but tin has no way of locking into place, you just press firmly into position and hope for the best and of course it comes loose and rattles like crazy causing damages to tin and machine. Sent back… Read more

2nd item got refunded and purchased the Kogan 2.0L Premium Stainless Steel Bread Maker. This is well designed and the tin is twist locked into position so there is no way of moving about. Used a few times works quite well. For me Kogan breadmaker is the best I've seen and at about half the price of Sunbeam. Avoid Sunbeam, Build quality not up to scratch on this item.

Does not last as long as older model. Costs too much for such a short life span – Had this bread maker for a little over 2.5 years. The LCD screen and buttons have stopped working. My previous bread maker (also sunbeam) lasted over 10 years. For the price this has a very short life span. Dont waste your money on this brand. Make good bread while it lasted  Show details

Awful machine – 1st loaf wasnt 1kg & was light in colour, pressed for dark. 2nd loaf after adjustments, sunk in middle. 3rd loaf did exactly how i did in old panasonic machine, another disaster. Tried recipes twice in book, horrid. A dud machine Sunbeam. Waste of money. Back to Panasonic. Very disappointing  Show details

Only use on setting. Makes if beautifully, most of the time – Good recipe booklet, quite a few options, though there are plenty of recipies online. I evolved my own. I use option 04 (wheat bread) to make a wholemeal/grain (with pepitas, sun flower seeds, linseeds, seasame seeds and poppy seeds). Only issue is after 3months seed 'flap/dispenser' started working intermittently, about 50% of the time. So in… Read more

affect got a wholemeal loaf and a dispenser still full of goodness after 4-odd hours every othed time.

I still make 2-4 loaves a week, the bread is beautiful, so good I can't even remember how much it cost when we got it (Dec16).

Disappointed with the colour – I have only baked two loaves of bread and found it is easy to use, the bread taste nice but if the sides are a nice colour then the top is pale or the top crust is nice and the sides are burnt. My previous breadmaker was a Panasonic and doubt you could get a nicer loaf.  Show details

worst breadmaker I've ever come across! – Attrocious machine. The set recipes are dreadful. Top crust very undercooked, and had to tweak custom recipes like mad to get anything remotely satisfactory. Often doesnt cook completely, and have to put loaf in oven to complete! Also bucket made of flimsy, bendable metal. After tapping on side to remove loaf several times, bucket bent out of… Read more

shape!!

I suspect whoever designed this machine has never baked bread at home.

Save your money for something better.

Never again Would i buy a sunbeam product !!!! – After trying everything this machine has never produced an acceptable loaf of bread ! My old reliable machine gave up after 10 years of reliable bread making ( sunbeam machine ) thats why i replaced it with another sunbeam , very dissapointed. Im not going to waste my time trying to deal with customer service.  Show details

Top price but bottom quality (product and customer service) – Bought this two years ago, found the pan a bit too broad, so occasionally the dough was not mixed well enough at the edge. What we got was a baked loaf with a floury edge. We just dusted off the flour. Recently the control buttons on the panel stopped responding and thus was the end of the machine. Called Sunbeam customer service. They said:… Read more

"sorry, nothing can be done". The best they could offer is a 30% discount. Certainly will not buy Sunbeam again. Our bread machine before Sunbeam was a Panasonic which worked for 10 years. The seal at the bottom of the kneader deteriorated due to old age. Everything else still worked perfectly. Could not find a replacement pan and bought this expensive but poor quality machine. Will buy another Panasonic.

Poor customer service feedback – Recipe for mixed fruit bread went strictly to the instructions but not enough liquid therefore bread mixed in little balls like marbles. Rang and emailed customer service twice, no answer to email, customer service person tried to be helpful but didn't know, said he would ask and get back to us didn't hear anything. Not happy don't they care what customers think?  Show details

Kaput machine – Ha! Ha! I have to endorse previous opinion. I only baked 3 loaves. Tried to use it recently and it continues to trip the house switch. Now a added problem it bakes very burnt bread. It's kaput. Shame on you Sunbeam taking no responsibility for a crappy product. Recalling the product is the only way to save your name.  Show details

Good while it lasted – Bought it two and a half years ago. FIrst machine wouldn't work at all, replaced with this one. Only used it once or twice a week. Made lovely bread, but now kaput. So each loaf cost $1 each in depreciation. Disappointed in durability of this machine, would not buy this make again.  Show details

Very buggy programmable capabitlity – I have had this for a couple of years now. I use it only to knead and rise my dough and depend heavily on the programmable capability. Unfortunately it is very buggy. In particular, it always reports an E05 error because it didn't see a bake cycle!! That means I don't get a proper end of cycle beep. It also forgets my programs on a regular basis.… Read more

The program spot just goes empty after the E05 sometimes. It also occasionally fails to turn on the heaters for the rise cycle. What I do like, and the ONLY reason I have stuck with it is the ability to alter the steps mid cycle. I have tried 3 different machines - all the same.

Never had a successful loaf of bread from this machine – I have tried about 7 different recipes, changed level of water in some, yeast in others never had any luck.. very disappointed, I thought Sunbeam was reliable and had a good reputation. I have now returned the machine to Harvey Norman, they gave me a store credit.. Wouldve preferred my money back but that didnt happen.. thank you  Show details

Good somewhat oversized paperweight – This used to bake lovely loaves of bread. Then after 2 years the LCD screen broke. Not sure about other peoples standards but a machine of this cost from a supposedly reputable manufacturer should last 5 times that. Like our first non-Sunbeam one did. Jam it Sunbeam. Not buying anymore.  Show details

Second time lucky – Like the design and finish- hence why I purchased. Appears easy to use so far. I have only made one white loaf and it was a flop despite following the recipe... the flour didn't mix on the sides and it was flat. Any recipes people can recommend that work please?  Show details

Motherboard stopped machine useless – Had this bead maker for 2 years also then one day the LCD screen goes black and can't use it anymore. Very poor design and unreliable. Made to brake and replace but not with a Sunbeam I can assure you ! Seems like this machine has built in failure after a few years, its a shame the electronics fail when the rest of the machine is still sound.  Show details

Not perfect, but good – You could say i am mastering the skill of breadmaking. SLOWLY. Its relatively easy to use. EXCEPT you need to put due pressure on the buttons to use it. It has a good variety of bread, dough, pizza dough options. You can even make jam. Not too bulky on the counter either.

Dud Machine! – I bought this machine 3 days ago and I have made 4 medium loaves. I am so disappointed as all loaves sank in the middle, were very doughy in consistency and very light in colour. All in all, totally disastrous! Flour and yeast were fresh and sunbeam recipe was followed. Also tried a bread mix. I have had two previous bread machines and have… Read more

experienced nothing like this. I bought Sunbeam thinking it would be a reliable brand. What has gone wrong?

Never Again – Mother board burnt out after two years and no compensation from supplier. Also never mixed in all the flour; had to catch it during mixing cycle and scrape in the flour from the edges.

Great step up from a basic machine – I bought this as an upgrade from my basic Sunbeam bread maker and am happy so far with it. My first loaf, a wholemeal spelt loaf turned out perfectly. Just a tip if you are using spelt, add a little more salt (2 tsp instead of 1.5). I am keen to try all sorts of things like the pizza dough, buns and maybe even pasta. My second loaf I tried a… Read more ·  3

GF loaf. It did not turn out well, it barely rose at all and was just a mound of bread. It actually did taste ok, but I was disappointed. However, I can't blame the machine as it needed Brown Rice Flour (which I couldn't find anywhere) and I substituted with a similar medium type flour, Sorghum flour.

Am trying the delay function today on another wholemeal spelt loaf.

Its a great machine, but I have to dock a star because some of the ingredients are just impossible to get and I feel that this should have been considered in the recipes.

Love the Custom function! – I bought this machine after having the older version for a few years and being very happy with it. The too-pale-crust problem of the old model has been fixed and now the crust is rather well done even on medium but that's ok as you can change the baking time and save your recipe! Love the Custom function! The disappearing screen was a bit… Read more

disconcerting till I discovered that if you push any button twice, it reappears (whew.) The end beep is no longer as annoyingly loud but now can't be heard unless standing near the machine - perhaps a custom volume could be put on the next model? Bakes a good crusty loaf. Can customise to suit you. Easy to clean The non-stick coating is very thin and has already scratched off in places due to using coarse salt (my fault entirely)