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Sunmate Solar

Sunmate Solar

4.7 from 51 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

4.7
51 reviews
  • Value for Money
    4.7 (46)
  • Product Quality
    4.7 (45)
  • Return Claim MadeYes (1) · No (41)
  • Customer Service
    4.8 (49)
  • Warranty Claim MadeYes (1) · No (43)
  • Purchase Price$3,680.41
  • Timeliness
    4.4 (24)
  • Job Satisfaction
    4.5 (24)
  • Rates and Fees
    4.4 (22)
  • Installation
    4.4 (25)
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Good value for you money

published
  • Value for Money
  • Product Quality
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Adam Saunders
Adam SaundersHunter Region, NSW
  • 2 reviews

Low power bills, happy customer

published

Sunmate was good to deal with
Payed a bit more for a 7.7kw to run a pool, had no dramas at all 8 months on since they did the install

  • Value for Money
  • Product Quality
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The reviewer stated that an incentive was offered for this review

Great company to deal with

published

The job was easy with the great team that carried out all work on site , they are absolutely great to deal with . Even Hazel from your office was great to deal with as well, she is very helpful, simply you guys all good , keep up the good work . Thanks heaps , God bless

  • Value for Money
  • Product Quality
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Tuan
TuanSydney, NSW

Excellent

published

The process was seamless with Jordan, I paid a bit extra as advised that the inverter needed to install in the garage which I was happy with this option. I would recommend this company to my family and friends.

  • Trustworthiness
  • Customer Service
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Zelalem
ZelalemMetropolitan Adelaide, SA

Not impressed!

published

- Initial communication with Zoe was great. Unfortunately after signing contract Zoe was "on leave" and I had to deal with multiple people. Solar panels promised were not available and had to change. After installation, it has been almost 2 weeks, and I cannot communicate with the inverter. I can't monitor the production. Multiple calls to the installer were not successful. Emails and calls to Sunmate solar were all only hopes. Still struggling to figure out with the inverter manufacturer.

  • Trustworthiness
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Ken H
Ken HPerth, WA

Great Service and Good Communication!

published

Nick and Hazel were pleasant to deal with and kept us up to date about our progress. We were able to to install the solar system within a week of Western Power's approval. We are very happy with our choice to go with Sunmate Solar!

  • Value for Money
  • Product Quality
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Binay
BinaySydney, NSW

overall was good experience

published

i was satisfied with the service but installer just gave me wrong decision regarding usage of solar power after installation. But the guys in sales was good to deal with

  • Value for Money
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Sam L.
Sam L.South East Queensland, QLD
  • 2 reviews
  • 3 likes

It is working perfect

published

I am happy with their works.
It's been 3 months and it runs smooth and saving lots of money.
Only dissatisfied with the installer when he cut the sewer vent on the roof without consent.
Mostly, Satisfied with the cheap price and good installation.

  • Value for Money
  • Product Quality
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Shadman
ShadmanSydney, NSW

SunMate solar the best

published

SunMate team is very professional , I have received information about the overall process. Summate team have installed Solar panels and inverter. Very neat and clean installation. Good quality and good price.. Thanks SunMate team for good work.

I highly recommend SunMate Solar.

  • Value for Money
  • Product Quality
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Everything perfect.its amazing.recommend you to get service

published

Its nice service.helpful on processing and done grt job its really easy going and i found everthing perfect .No issue at all even i recommended you to get service from them thank you for good service.

  • Value for Money
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The reviewer stated that an incentive was offered for this review

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Tejas and Neha
Tejas and NehaMetropolitan Adelaide, SA
  • 2 reviews

Good customer service

published

Provided good sales and after sales support with good information about the products. The installation process was smooth and process well defined. Proactive follow done after installation with the energy provider for the solar feed.

  • Value for Money
  • Product Quality
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Patel
PatelMetropolitan Adelaide, SA

Excellent Service

published

Great Service provided by Nick and Team and hoping to have the same in the future. Nick from sunmate answered all my questions and gave support through out installation process.

  • Incentivised Review No
  • System Size9.75 KW
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Well Done Zoe Sunmate Solar

published

Thank you so much for the service you provide I found it really valuable and
 learned a lot about it all during the last two weeks of comparing
information and quotes. I’m also very excited to be getting a solar system
 for my house Thank you so very much for all your help, advice & assistance….it is very much appreciated.
i’ll tell my relatives and all my friends
Thanks Zoe
Mic

  • Value for Money
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Franklin
FranklinSouth East Queensland, QLD
  • Verified

Perfect, no bots to deal with.

published

The employee were on top of their league. Customer service were excellent. I was being brief from start to finish of our 13.2kw install progression and a follow up support afterwards. Thank you for not letting me down. Keep up the great work and communication active. Kindly and covidsafe to you all at Sunmate Solar.

  • Value for Money
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Great service

published

It was good and smooth process.
Istaller team was great, they were quick friendly and also explain the system. Was very easy to deal with the sunmate team. Thanks for your help.

  • Value for Money
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Questions & Answers

Eric Y.
Eric Y.asked

May I know the panels are series connected or parellel connected?thank you

No answers

Get an answer from our members and Sunmate Solar representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
Solar Connection TypeGrid-Connected and Hybrid
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