Sunmate Solar

Sunmate Solar

 Verified
Sunmate Solar
4.5

159 reviews

PositivevsNegative
87% · 13918 · 11%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Purchase Price$4,998.68
Value for Money
4.4
Product Quality
4.4
Customer Service
4.2
Timeliness
4.1
Job Satisfaction
4.1
Rates and Fees
4.1
Installation
4.2

Reviews

159 reviews
Tony Fisher
Tony FisherSydney, NSW2 posts
 
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Letasha
Letasha
 

Professional service

Expert assistance from Sunmate Solar. Everything was clear and easy to communicate throughout the installation process. I acknowledge the value of solar energy for homes and the installation process, however Sunmate Solar simplifies the process.
Jigar
JigarSydney, NSW4 posts
 

Awesome Service. Recommended

Amazing service and detailed explanation of the quote by Nick. He kept in loop at all times.
The installer also made sure that installation is done swiftly.
I recommend Sunmate Solar to anyone who is after a quality of product and competitive quote. Show details
Shalita
Shalita
 

Good Experience

Sun MAte Solar were able to resolve the problems I was having connecting to the Wi-Fi. It took a few days and several efforts, but they were successful thanks to their determination. Show details
Todd
Todd
 

Excellent Customer Service

Hazel was quite helpful, she is nice and kind. I'd love to have someone like her in my business. We had a panel fail, but it only took seven business days to have my system up and running. Hazel, you are a jewel. Thank you very much. Show details
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Richard
Richard
 

Installation process

There is an issue during the installation process. However, the team is incredible, they fixed it right away. Victor was unbelievably useful and directed me through the application's highlights. Great client service.
Emily Powell
Emily Powell
 

System Installed

I had my system installed a few weeks ago, and the entire procedure was quite simple. I was really delighted with the entire procedure, including the installation, which was carried out professionally and to the greatest standards. Adam was incredibly attentive and offered all of the information and guidance I needed to make an informed decision on the best system. Sunmate Solar comes highly recommended as a solar supplier.
Nazish
NazishSydney, NSW4 posts
 

Not the best of experience

I had not a positive experience with Sunmate Solar. It come with a Free Complimentary Holiday Voucher, however despite the promise of a free holiday voucher, the reality was far from it. The fees associated with the voucher are hundreds of dollars and so many terms and conditions like weekends, holidays excluded that it’s practically unusable.
Setting up the app was overly complicated. Show details
Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Installation
Shalynn
Shalynn
 

Experience

I am really pleased with SunMate Solar, particularly Hannah. From estimate to installation, it took only 7 working days. Very efficient. And they are incredibly honest. I highly suggest this company.
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Lakiesha
Lakiesha
 

Excellent Sale Support

SunMate Solar has always been fantastic not just throughout the sales process but also after the transaction; I am really satisfied and would highly recommend them. Also, Hannah from Sales Support, you're a superstar and keep up the incredible work. Show details
javed
javedSydney, NSW
 

inveter

sarha helped with wifi setup from sun mateGreat communication and seamless process.Very helpful support service and professional Would suggest anytime.
tund
tund
 

inveter

sarha helped with wifi setup from sun mateGreat communication and seamless process.
Mohamed H.
Mohamed H.
  Fair Incentive

Excellent service

Thank you Nick, it is perfect service and smoothly. I was very happy with sunmat solar Show details
Ariana
Ariana
 

Excellent Price

Excellent work by SunMate Solar . They provided me with an excellent price right away and discussed everything in detail. Alex was an absolute pleasure to work with, and I would highly recommend SunMate Solar. He was really helpful and went above and above.
Pietro
PietroSouth East Queensland, QLD
 
Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation

Questions & Answers

Eric Y.
Eric Y.

May I know the panels are series connected or parellel connected?thank you

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
Solar Connection TypeGrid-Connected and Hybrid
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