59 reviews
Official material from Sunshine Coast Plumbing and Hot Water.
Avoid this company. Instantaneous hot water system had an odd smell so called them to get a plumber out. Was told I would get a text to confirm and they couldn’t come until I did but I never got it. 2 Plumbers turned up and told me it’s a $250 call… Read more
out fee but if I get them to do the work it will be taken off the price. They checked and confirmed they shouldn’t have been on site without my confirmation, also told me payment was due on the day. They checked the unit and told me it had to be replaced as it was leaking a poisonous gas and couldn’t be switched back on. They made up a quote on an iPad and I signed and agreed as I had no idea about the actual price of anything, I also assumed by the size of the quote they would be on site for a long time. From when they arrived, checked the unit then replaced it and left was just over 2 hours, I checked this on my cameras. The total seemed very steep so I started checking prices which I should have done first. The hot water unit itself is $1100 but they charged $1700. The valves and bits of pipe are worth about $150 but they charged a total of $1938. As you can see instead of removing the $250 call out fee they decided to add another $395 “attendance” fee. They then threw on an admin fee of $190. $990 in Labor for just over 2 hours work. It took 3 emails back and forth to try and get this “itemized” invoice as they just send you a generic one. I did sign the quote as I assumed this was a trustworthy company. I should have called and got a few more quotes, please don’t make the mistake I did and use this company.
Follow-up · No they didn’t explain the fees clearly. The original quote made it look like the hot water unit would cost $3500. As per my original review it took 3 emails back and forth to get the “itemized invoice.” The plumber sold it to me very well. Once someone tells you it’s leaking a poisons gas that could kill you and your family you immediately agree… Read more
We would like to thank all the great lads who worked on a new replacement gutters and hot water this week at a home in Montville from Sunshine Coast Plumbing and Hot Water. They did a great job, and were a pleasure to work with. Among the team were Alex Tollis, Brad Foley, Wiremu Pehi, Billy, & Nev. Alex and Billy went over and above today to… Read more
come back and finish an extra downpipe. We would highly recommend the team if you need gutters or roof plumbing. Highly professional. Adrian & Lise Noon
Engaged to attend to roof after their inspection which was an extra charge but after my roof painter attended to paint the roof, found some unfinished work as shown in pictures. I would never had know about them if I hadn’t arranged a repaint. Damage to my home may have started leaks etc. Contacted SCP&HW several times with no contact with Ops… Read more
Manager. Should have just gone with the repaint and saved the $1,441. My roof painters are fixing the unfinished work.
Reviews with attachments
Jarvis and Aiden were fantastic at fixing our plumbing blockage in a quick and timely manner. Jarvis explained clearly what had happened and what they would do to fix the problem. I was able to see the problem in the pipe for myself using the camera and take a photo for the builders of this near new house. I appreciate the transparency afforded by the whole experience and would recommend the services of Sunshine Coast Plumbing and Hot water. Show reply
Recent reviews
Jett came out when we were having a problem with our water filter and he showed me options on what we can get and prices then Nev came in after and installed new filter was very neat and efficent. Thanks guys
Nev and Jett came out as we wanted 3 new showers around the house, they showed us options of which ones would work and prices before doing the work and we were more than impressed with there professionalism and quality of work they supplied. Will be recommending.
We had a leak underground that was detected. Nev and Jett came out and had it sorted very quick and neat. They backfilled and re-layed our pavers even straighter than they were before. Couldn’t be happier with the professionalism and efficiency from Nev and the team.
We had a issue with our hot water, within 2 hours we had this company out and they were very professional and gave me plenty of options on what new system to chose from and Nev came out and fixed it and it looks amazing we’re very happy with him and the company. cheers guys
Sunshine Coast plumbing came out very promptly when I told them I had no hot water, when arriving on site, they explained what was wrong and within an hour I had Nev the technician come out and fix the problem. Very happy with there service and would recommend.
Jett did an excellent job fixing a leaking poly joiner. The repair was done quickly and professionally, with a solid seal and no more leaks. Great attention to detail and tidy workmanship — everything’s holding strong. Highly recommend Jett for any poly pipe repairs
Had a problem with my hot water system and Jett came out and sorted it quickly. Really friendly, on time, and knew exactly what he was doing. Price was fair and no stress at all. Would definitely recommend them if needing a plumber! Show reply
My toilet backed up so bad it looked like Willy Wonka had opened a new factory in my bathroom. Called these legends and they didn’t even flinch — straight in, tools out, and boom, chocolate river gone. They left the place cleaner than when they arrived and even managed to save my dignity. If you ever want your pipes handled like a pro and your nightmares flushed away, Josh and Mason are your guys. Show reply
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Jett and Nev came to my home and fixed my water tank, they where so helpful. Thanks guys.
Nev and jett did an amazing job locating and finding a leak under our concrete, very efficient and polite. Recommend 100%
Nev and jett are unreal from start to finish they were perfect !
Had Jett and Nev attend my home for guttering and they did a fantastic job. Thanks
Jett and Mason were very helpful and left a tidy workplace
Nev did a amazing job fixing my leaking tap very happy with his professionalism
I had Jett and Nev come fix a burst pipe in my kitchen, within 4 hours form calling the job was done. Thanks.
Great service! They fixed my broken sewer pipe quickly and left the place clean. Really happy with the work. — Jett
Jett, Aidan and Jarvis have done an amazing job with my sewer repair. Thanks. Show reply
Find out how Sunshine Coast Plumbing and Hot Water compares to other Plumbers
Know better, choose better.
Jarvis and Jett were professional and personable. Our job was handled with speed and humour. Show reply
best experience so far with a plumber ! they came very prompt and well managed. jett fixed my like like it was nothing. thanks. Show reply
jett came to our home and fixed our hot water unit, so happy with the outcome. thanks guys ! Show reply
Had these guys come out again and install a new hot water system. Very efficient same day service. Great job Jett. Show reply
Will was very efficient & professional would use the company again Show reply
Will was professional and quickly found a solution to our problem and fixed the problem immediately Show reply
Very happy with Jetta work, he did a fantastic job Show reply
Had Josh and mason complete a new hot water system last week for my parents. Top blokes !! Show reply
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