Very customer focussed
Have been with SUNSUPER for 3 years.
Very satisfied with the performance of the Fund. No charge for moving between different levels of risk within the fund. Easy to get information either on the website or by telephone.
Very Good Customer Service
Spoke to Julian the other day about some issues with my SunSuper as I am starting a new job. She was very helpful and friendly and explained to me the information very clearly. Thank you!
Very happy customer.
I have been with Sunsuper for about 25 years, in that time I have found them very easy to deal with. The investment aspect of my fund is also very satisfactory. I have complete satisfaction with their service people and the service provided in all my dealings with Sunsuper.
Transferred 14 months ago
Very happy with the performance on investments, now looking at transferring to retirement account.
Satisfactory information received over a period of time has allowed me to make good informed decisions
I have been with Sunsuper all my working life here in Perth possibly 32 years and still am.
They have always been very helpful and professional in their advise and support. Sound dividens and investment savvy. Good Superanuation body . They look after you and guide you when needed to make the right choices.
Spoke to Jack and he handled my enquiry very well . Sorted out with me that I didn’t need to wait to talk to a financial adviser (which can be quite a long wait) and answered all my questions patiently and in a way I could clearly understand
Very happy with Sunsuper and completely supported.
Quite a number of years and happy watching it grow now that I am working towards retirement which will probably be in about 4 years time if I remain healthy and fit.
- Verified customer
Can't withdraw funds
I have been trying to withdraw my funds for about 3 months. I have been using the ATO portal but it does not let me submit my application. Everytime I ask for help to sunsuper by email (because I live in other country now) they don't help at all. Very disappointing.
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Questions & Answers
Am I able to access some of my Super for dental work?
Hi Kelly, generally, your super can only be accessed from the age of 65 or earlier if you've reached preservation age. You can read more here https://www.sunsuper.com.au/members/retirement/accessing-your-super-before-retirement Thanks ^Abbi
I currently have a smsf ( I purchased a property within it). Can I also put money into a Sunsuper Fund?
Yes, you can contribute to a Sunsuper account even if you still have an active SMSF.
There are plenty of good reasons to choose Sunsuper - here’s just a few:
We’re one of Australia’s largest and fastest growing super funds
Our administration fees are among the lowest and fairest you’ll find
Our profits go back to our members through lower fees and improved services
Strong long-term returns
Financial planning assistance
If you’re ready to join, you can open a Sunsuper account quickly and easily online in under 10 minutes. Click here to Join Now www.sunsuper.com.au/memberjoinonline
You can view our Product Disclosure Statement at sunsuper.com.au/pds
Visit our website for more information on Adding to super and use our helpful Contributions Calculator to see the difference additional contributions can make.
If i paid for fees like death cover costing me almost 600 freaking dollars and then you close my account what benefit did this have to me? Id like my money back seen as though now my account is closed ive paid for a service that ill never receive..wheres my money you thieving fools
Hi Mitch, as a complying Superannuation fund, Sunsuper must provide eligible members with Standard Death and Total and Permanent Disablement insurance cover unless you tell us that you do not want this cover. As you had the benefit of automatic cover, a premium was required to be paid. You can cancel your insurance at any time. If you request the insurance to be cancelled within 60 days of the policy commencing, any premiums paid will be refunded to your Super-Savings account. If you'd like to discuss your account in more detail, please call 13 11 84. Thanks ^Pete
You people have taken all my super and then you closed my account? Theres nothing i can do about it now you thieves. Nothing but thieves
Hi Mitch, without knowing the full details of your account its difficult for me to respond. Please call 13 11 84 if you would like to dicuss this further. Thanks ^Pete
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