Super Easy Storage QLD, Gold Coast

Company steal then late fees – Terrible service and locking pols sheds illegally the place ran by disgraced sergeant the place is terrible full of real good sorts . I would expect a enemy if I referred them to use their services

Excessive late fees – The company really went out of the way to help me when I needed storage and have had a pod with them for 2yrs+ now. My only issue is the very excessive $35 late fee. You're penalised within 7 days. Even the big telcos give more grace than that.

No idea of customer relations – We stored furniture for a pensioner relative when she had to go to age care. 6 months afterwards they tried to put the fees up by 10%. Later when we were a week late in paying (she is a pensioner!) they wacked a $35.00 penalty on, told us the storage was locked up and wouldn't be opened until the ''penalties'' were paid. Not even a reminder call… Read more

or email.

Front line staff are very pleasant and helpful but can't say the same about the management. Will never use them again.