Excellent Customer Service
Excellent customer service and great service provision as we were lucky enough to have Amy from Container Traders as our customer service contact. We ordered a total of 4 containers for various activities across the business and were very impressed with the quality of all containers delivered to various sites. From the phone call to make the order through to delivery, everything was easy and taken care of by Amy. Our first container arrived 5 hours after ordering with a phone call from Container Traders dispatch asking how we would like it loaded.
Cannot recommend Container Traders enough for quality, ease and reliability of service. Thank you again Amy for all your help and making the process easy.
Delivery with precision
These guys are professionals. If you've got a tricky spot, do your homework, document the delivery location and ask for Jay. He'll let you know if they can do it. Very pleased with the level of service and attention to detail.
Better than expected
Could not be happier. Much better condition than I expected. Asked for delivery sometime during the week and it was delivered Monday morning after purchasing it late Thursday avo. Fantastic turnaround there. The driver let me know he was on his way and knew exactly what he was doing when he arrived and dropped off. Very friendly and happily volunteered information on where to put the supports when I was relevelling without even being asked. Just an around great experience from start to finish.
Excellent. Great service, delivery and as described.
Purchased three 6M containers, Chantelle was excellent to deal with, great communication. Delivery staff know their job and were very professional. Delivered on time. Containers better than expected. Will buy more through Container Traders if I need extra containers.
container traders worthless guarantee
door seal damaged and leaking, sent photos as requested, four weeks ago still no reply!
According to NSW Fair Trading a product or service purchased must meet one or more of the following consumer guarantees.
*be of acceptable quality . **failed
*match descriptions made by the salesperson, on packaging and labels, and in promotions or advertising . **failed
*did not match website examples or photos provided
*be fit for the purpose the business told you it would be fit for the container is not weatherproof it leaks through the ...
Excellence in product and service
I have recently enlisted your company to supply and relocate a 6 metre container. I have been more than impressed by the quality of the professionalism and options that your company offered
Moving house is a daunting task but my enthusiasm was renewed right from my initial enquiry and finally to the total service provided
The staff have always been available to answer my questions.
The delivery of the container to my property was done so accurately. The driver was incredible with the manoeuvring of his vehicle and place the container with pinpo...
Awesome service by the Container Traders team. Ordered a container for the first time and the team were very helpful, knowledgeable and patient with me and my questions. Delivery was seamless and the product exactly what I needed. Cheers!
Great company great service
I purchased a 20' container for my daughter to use as a bungalow, I was not really sure what was the best option but the staff were fantastic and gave me a number of ideas. In the end I settled for an insulated unit with a sliding door, electrics and air conditioner which was perfect. Matt was so patient and they even put up a TV bracket which was so helpful. Will definitely use them again when my son turns 18.
Good, reliable service
This was the first time I'd ever ordered a shipping container. I wasn't really sure where to start. Jon made the process really easy. No hard sell, just useful information and within my budget. Delivery was on time. Would definitely use Container Traders again.
Exactly what i needed, hassle free.
The guys I spoke to were helpful and guided me through the process of renting/moving shipping containers.
Muck easier than what i had been doing, which was renting a truck & driver from Sydney to Geelong
Excellent service, couldn't be happier. Happy to recommend
Bought my first and now have ordered my second!
Service is great . Very friendly and the containers are very high in quality I have bought two 40ft containers and I have had no problems .. Jay and team were professional and attentive to my business needs and provided solutions to all my storage problems .
Container purchase & delivery
Contacted Container Traders late summer 2019, purchases unit but due onset of weather unable to effect delivery. Wx continued to pay havoc with delivery, so much so, did not have suitable wx until May 2020. Over the period contact maintained with staff towards delivery. Finally May 2020 and break in wx for four days, post 87mm of rain. Unit arrived 0900, Peter, driver, positioned truck, slipped the unit right on the pads and, container on-site. Nil issues at all over entire period. All staff/contact was constructive and helpful. Recommend Container Traders towards your needs for storage and efforts to provide AEC.
Questions & Answers
I ordered and paid for a container two weeks ago and I have heard nothing more about it. I was asked for proof of payment and supplied it and still heard nothing, rang up about it but the person did not bother getting back to me, rang again but he was not very helpful. And now thinking that I have been scammed and unhappy would be an understatement. So what is happening. ??.
how did you pay? Hopefully not scammed but who knows with this turnout I have found them less than honest if you paid via credit card check your account transactions, and if Container Traders have taken a payment notify your card company immediately & dispute the transaction immediately" saying that Container traders claim you did not pay them! if no payment has been deducted and you do not want to proceed put a temporary block on your card if the payment has been made, if you want to proceed email firstname.lastname@example.org and request in writing their statement YOUR payment not received If you do not want To continue business with them tell your credit card company, goods ordered and paid for but goods did not arrive as per contract. Therefore you want the payment revoked. The same applies for B pay the transaction can be reversed.
Hope this helps I am in dispute with Container traders over quality of container not matching goods described, and that a modified attachment was damaged. My experience as per the NT reviewer once they have your money you are nothing, I don't believe the positive reviews, I think they are made up B/S! Stay in touch. I will be contacting fair trading tomorrow regarding my issues!
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