Best Storage Providers

On time, courteous, effective and for us a life saver. Thank you

Good old fashioned service nothing is too much trouble, just a great easy to deal with team!

Very good experience with packers Maria, Emylin & Ananda. They were friendly & efficient.

Igor and staff were very kind, friendly, helpful and efficient.

From start to finish Amy’s knowledge, professional attitude & caring nature allowed me to receive my Container in the most efficient manner. It was a pleasure dealing with Amy.

DO NOT USE NATIONAL STORAGE Unanderra Unit - Since July 2024, our monthly storage cost has increased from approximately $280 to $507 — a near 70%… Read more

increase in under two years. During this period, there have been no upgrades, improvements, additional services, or meaningful changes to the facility, security, access, or overall offering that could reasonably justify increases of this scale.

These increases appear wildly disproportionate to inflation or ordinary operating cost adjustments and give the impression that long-term customers are being exploited due to the inconvenience and expense involved in relocating stored belongings elsewhere.

A near 70% increase over this period raises serious concerns regarding the fairness and reasonableness of these charges, particularly where there has been no corresponding improvement in service or facility offering. I am currently reviewing my position under Australian Consumer Law, including provisions relating to unfair contract terms and unfair business practices.

It is also impossible to speak to anyone apart from the person who answers the phone, who is useless and cannot rsolve anything or answer any questions, or escalate my enquiry to anyone. They just keep insisting on a 'feedback form'.

Further, I note that equivalent storage units of the same size are currently being advertised by National Storage for substantially less than the amount currently being charged to existing customers.

Grifters and price-gougers.

Stay away!!! There are multiple companies that provide a wayyyy better service than these guys. Hidden fees. Terrible customer service and not eze!!

Great for ongoing storage requirements – Very happy with my experience from start to finish. 4+ years ago I needed to store the contents of my apartment whilst I relocated overseas. I had… Read more

the assistance of two removalists to package it all up and store on a monthly basis ongoing. With appropriate notice, both myself and my family easily accessed the box as needed over this time and everything was in great shape. A week ago, I reached out to end my lease with them, and the box was delivered and picked up again promptly and without fuss.

I have used Black Stallion 4 times in the last 2 years; they are always efficient and friendly - would highly recommend

Good service from Colin and all the stuff. Thank you. I recommend the Rent A Space.

Cannot recommend All In Self Storage highly enough. Brenton at Pascoe Vale is always so helpful with any our needs and the facility is spotless and very easy to navigate after hours. Prices are very competitive too.

Wonderful service at Labrador from the time I booked in for about 12 months until I left

Exceptional (customer) service with Spacer! – I was searching for a storage solution for my weekend car during a move and stumbled upon Spacer. From the start, I was amazed by their responsive… Read more

customer service—something that’s sadly rare these days. It was refreshing to deal with a platform where someone actually replies promptly and helpfully.

My host echoed the same sentiment: Spacer works exceptionally well for both hosts and renters. When I needed to terminate my space early (since my new place has a double garage), there were no issues at all. Both the host and Spacer handled it seamlessly, and Spacer quickly refunded the balance of my prepaid rent (since payments are made a month in advance).

Special shoutout to Clarisse, the customer service representative who assisted me with the termination process. Her professionalism and efficiency were top-notch. It’s no surprise that her name pops up in other reviews as well—clearly, she’s a star on the team! Management should seriously consider recognising her contributions.

If only more platforms—especially the big ones—could match Spacer’s level of responsiveness and accommodation. Highly recommend Spacer for anyone needing storage solutions!

Head office preys on victims of poor circumstances while the workers are left deal with the backlash and do their best to help when they can. They… Read more

raise prices as often as they can for long term customers while giving new people a far cheaper rate than those who have remained good paying customers. Very poor business strategy. I have no idea how they even rate where they do. Obviously ratings based on short term storage, dealing only with the staff at the branch. You might start at $200 by the end of that year it will be $250 and so on. The workers are great, head office are a pack of vultures.

I have found it to be the most useless piece of equipment I have ever come across.. It is sitting in the corner of the room & I have not been near it… Read more

in the last 4 months I may have used it if you included the software that came with the trial, (it is pathetic that with the amount of money it costs that it doesn't), for that alone, I would have been returning it if it was my money that had paid for it & not NDIS..

Run Far Away - Unbelievably Awful – Awful service, impossible to deal with, and dishonest. I wish I listened to the poor reviews on google before using them. Looks like the poor call… Read more

back rate hasn't changed since 2019 based on other reviews - they will return your call when it suits them, never pick up the phone, never text, email or leave a voicemail to follow up... and then accuse you of being hard to get in touch with - even when you send them the call logs showing the opposite.

The boxes come with other people's stickers and tape, and are bent out of shape with clear lines of use, but the company will accuse you of being the first to bend them out of shape. The boxes themselves are fine and easy to put together, but the company itself is so hard to deal with I would go anywhere else next time.

I organised box pickup multiple times and they failed to collect both times after I waited around all day without so much as a text to say they weren't coming. Then after flaking the second time, they billed me for an extra three months of hire - they charged $300 before they emailed or called to notify me, and I had to threaten VCAT and seek consumer affairs advice before I was able to finally organise them to pick up their property and return the money refunded. This is for property I desperately wanted to return. I had to hold onto the boxes for so long I moved them from place to place! Completely dishonest and shady behaviour.

I was so disappointed because the box quality is fine and it's a great business model, but I will never use this company again.

Highly Recommend – Cannot recommend Hills Storage Rouse Hill enough! Adam has been a pleasure to deal with and goes above and beyond to meet our needs. It has been such a great experience to be treated with such kindness and respect which is very rare these days.

Had a great experience at storage king Nth Geelong Jacqui the manager went way beyond what we expected helped us with the size of the unit capacity… Read more

etc how to access and all details we needed, they have a great deal at the moment 2mnths for the price of one we signed up after looking around and in storage sheds very clean and very secure thanks Jacquie

Economic service with a smile. Eliah was most helpful with my urgent requirement of a 2 door 40’ shipping container. The container came on time. The… Read more

container was clean. The delivery driver was very accomodating. I would recommend Port Shipping Containers without hesitation.

Excellent service, good price and clean, modern facility. Would use again. Highly recommend! – Iona and Tony can't do enough for you. Complete confidence that your property is safe and secure. Professional and reliable service at competitive price. Would not use anyone else in future!

Amazing friendly service. Storage is safe and well maintained. Great experience overall.

The boys from Curlys helped move us into our new house. Jason, Angus & Reece were more than helpful & went above & beyond with any request made thanks guys cheers :)

Honest, Genuine and most customer focused operator – Ive known Tony (who took over NBSS about a year ago), for around 3 years now and he is nothing but the most pleasant, genuine and lovely guy. He took… Read more

over a badly managed storage operation and has transformed it into a clean, safe, secure and reliable business with fantastic customer focus. I would highly recommend Tony and his NBSS team to give you fantastic service and prices.

We used Extreme Removals to relocate our business from the city CBD to Seven Hills, and they were fantastic from start to finish. We got a quote to… Read more

move a large office, and TJ, James, George, and Michael were amazing—strong, professional, and efficient. They handled all the heavy items with ease and care, and nothing was a problem for them. The whole move went smoothly, and we couldn’t be happier with the service. The office team, especially Sarah, was also great to deal with—friendly, organised, and helpful throughout. Highly recommend Extreme Removals for any business relocation.

Outstanding Service – Dave at ABC containers Lismore was very informative and helpful on the purchase of container from Lismore.The photos that they showed you was the… Read more

container you got so you knew what you were getting.He was very friendly and was not in a hurry when he was showing the containers available and explained the different grades which was very helpful.Transport was very efficient and the driver was helpful in making shore the container was level on site.Dave also followed up the next day to make sure the delivery was carried to our satisfaction.If I need another container ABC containers will be my first preference. Mick Smith

Brittix made our move from QLD to Ballarat and easy and very quick removal. They packed the truck like they had been playing Tetris their whole life.… Read more

The guys were very pleasant to communicate with and nothing was a problem for them. They moved our 4 bedroom house full of items with no fuss

Cannot recommend these guys high enough! Came out and gave a fixed priced quote, moved everything with no issues or damage and all with a smile on… Read more

their faces. Nothing was too much for these guys! Arrived on time on the day of the move and made everything run like clockwork. Really friendly guys who enjoy their jobs and know what they are doing.

Highly Recommend – Moved from Brisbane to Adelaide. Moved my three bedroom house into another three bedroom house. Dealing with customer service was fine, dealing with… Read more

a delivery drivers was fine, everything went smoothly, I really like how the designated dates of pick up and drop off accurate, Clearly communicated to you, and not unpredictable. The only downside, which is understandable due to the large distance being travelled, is that you have to figure out what to do for two weeks without furniture, because despite their best efforts to give you accurate pick up and drop off dates, it’s still doesn’t address your personal need for a place to stay and furniture/bedding in the meantime whilst you wait for your POD to arrive at your destination. Bear in mind, this was for Brisbane to Adelaide, quite a far interstate move. It may be a shorter wait time for short distances. Long story short, I would definitely recommend PODS, The only issue you need to figure out is whether or not you should book an Airbnb/hotel/stay with family/friends in the interim! Oh, almost forgot to mention, the cost saving that you get. I imagine is because they don’t help you load or secure the stuff in the pod at all. So make sure you have some muscle/elbow grease/friends/family ready to help you pack heavy stuff like fridges and couches, etc.

Great service and reasonable prices – We had a few weeks between flats and this option was perfect. The storage boxes held so much furniture and were a reasonable price for our needs. The… Read more

staff were professional, helpful and actually arrived at the time(s) they said they'd arrive. We would not hesitate to use them again.

Delt with Alex to get an 8/10 40' Container. From the get go he was very helpful in discussing what containers they had in stock, and providing… Read more

photos for our choosing. ABC were very helpful discussing modifications, and whilst we did not get any modifications done, they were very helpful and professional in the process. Delivery was a breeze and they driver put the container (and his truck) on a dime.