Supercheap Auto

Went into Taree store yesterday to buy a dashcam, an approx. $250 purchase. You'd think it would be worth some reasonable assistance from the Customer Service Officer (CSO). We spent 15 minutes examining the displays on our own and picked out our device of choice. Called the CSO to select item from locked cabinet. Couldn't find item and indicated he would check out the back. Came back and said item was discontinued. We then started discussing some other options. After a short discussion he advised that he hadn't heard our question because someo...Read more

Very rude staff, I could only see 4 women at the counter chatting to themselves when I walked in and asked to help. I needed a front headlight bulb and I was just pointed to the isle and told to find it there. Once in the isle another lady told me she thinks this is the globe as that's what the booklet she had said but was not sure. I asked if someone can help me get the old globe out as I tried and wasnt able to.. she said 'yea but it's $10
fee' . Umm what?
I just said no thanks and went to the front counter to pay. I paid $20 for the globe a...Read more

I went in to super cheap campbelltown yesterday. After 3 things. Spark plug for my Chinese quad bike, thermostat for my hilux, driving bulb for my triton.
Was waiting at service desk when I was noticed by a worker called Jasmine and she asked if she could help.
She went straight on computer and let me know, no thermostat in store, so she ordered one in for me, (which came today)..
She look up for globe and found it quickly, and then the spark plug which took a bit longer cause it was Chinese and had to find matching NGK spark plug and got me b...Read more

I've been dealing with Supercheap for some years now as I like the huge range they have and the really good specials. I normally order online to take advantage of specials and select pickup from the store closest to me. I've always found the orders get picked super fast, and notification it's ready for pickup is usually very shortly after the store opens for the day. I've also always found the staff polite, friendly, and very helpful on every occasion!

I think a lot of other businesses could take a leaf out of their page when it comes to custo...Read more

The Bowen Qld Store has a wide range of parts and accessories for most of your car needs. The staff are friendly and helpful and generally knowledgeable. Pricing is generally good (better than the other car parts place in town, which is geared more to the trade), and the SCA own brand products are always good quality, and at least equal to the premium brands, at a lower price. Quite frequent specials, which are worth looking out for. Some of the smaller "convenience packed" eg: blister packed items, like fastenings, clips, etc, are way overpric...Read more

I brought a NanoCam Plus in July 2019 at Stones Corner, it was faulty on taking it back to the store I brought it from, they never had one to exchange so recommended go to another store..I went to MacGregor (new store) and asked to see the Manager, there I met Jess (Jessica) explaining what going on with my dash cam and looking at what evidence I had, determined that it was faulty... The store didn’t have another unit either so I opted for the Gator barrel model,I’m very happy with.
“My experience was fabulous not a hassle at all, Jess is a gre...Read more

I purchased over 700 dollars worth of car stereo equipment and never recieved the headunit. Emailed them and they said they would file a dispute with the shipping company and resend it. Cool. 15 days later no headunit or update so i email the AGAIN. No response at all so after a week I went into my local store (nambour qld). Bloke was absolutely lovely, apologized and called them up. I got a refund theough bank. He saod comeback in and i will get 30% off. Ok sweet i think! Come back few days later and different manager and she says that she can...Read more