Do not use this service
Scammers. Left my belongings unattended and my Dyson and rug went missing. Ignores emails and lied about going out of business to get out of paying. Do not use them!! I had to do packing of truck with my 70 year old father after paying extra for pick up time.. turns up late and drop off late. Go elsewhere. Reporting them for work cover legal failures . Kept asking for more money after quote.
Great service- an early - thank you!!
Amy and harry - great service, friendly and efficient and very easy to work with. They came a whole day early and checked we were home before arrival. Will use them again
Ammunition and Harry are great guys they move my stuff without breaking, they arrived on time with both pick up & delivery! I will highly recommend these guys for my future move thank u super cheap for sending these guys
The reviewer stated that an incentive was offered for this review
I read other reviews and thought of not to deal with this company. But still let it go. Honestly, I didn’t get any trouble. Staff over the phone and transporting staff , all were very nice and listened to me as per my requests. On time delivery. Very affordable prices.
No problem at all. So I recommend this company to everyone.
Thank you very much for moving my stuff.
Supercheap is for those not wanting to move possessions efficiently or deal with a business that cares about customers. Supercheap should translate to worst customer experience and service on the market. From the drivers to those in the office and on the phones. Top to bottom there is no courtesy, care or conscious effort on delivering any semblance of a satisfactory Removalist service. Fabricating timeframes, making excuses and expecting payment. Do not use and rest easy that a pathetic excuse for a business has not got paid by fraudulently ensnaring someone simply wanting to move X from A to B.
DO NOT TRUST THESE SCAMMERS & THIEVES.
My move was from Drouin Victoria to Toowoomba Queensland. One bedroom & artwork as I am a struggling 72 year old artist, going through cancer treatment, which they were informed. My quote was given at $4050. So the truck arrived on time & loaded, I was hit with an increase of $1,200 as they said my items were bigger & took up more space. The management on the other end of the phone was extremely rude, unreasonable, uncaring. A relative tried to help me by rationally communicating with him. It took about 2 hour of negotiating, really I just want...ed them to unload the truck & I should have insisted they unload it but the driver assured me my belongings would arrive safely. I have finally unpacked the last of my box’s & discovered missing items, some expensive items & learning even more items are missing when I realise their not there when I need them but the worst is a life time of past artwork sketches of my work and a commission piece I had been working on ... gone ... irreplaceable. I was gutted as they are no good to anyone else & are probably destroyed now. This company is not trustworthy, I should have listened to my intuition & insisted they unload that truck. Find an honest company, you can trust it will save you the heart ache.
Don't use Supercheap Interstate Removals
This was a pick-up from Canberra to Mid-north Coast NSW. What they tell you on the phone and reality are quite different. Pickup time means arrival time. Was told prior to moving day they will be there as close to 12 as possible. On the day I rang at 12:30 to confirm where the truck was. Told they were in Wagga and would be in Canberra around 4pm. They turned up at 5pm taking the longest route from Wagga. The truck was too small, was old with graffiti. After spending our 5 hours of waiting time reading reviews we did not have confidence tha...t the truck would make the trip. The drivers expectation was that they would be delivering that night not the next day as originally agreed. Our rough estimate to load and get to destination would be around 2-3am. At this point I cancelled. Now I have to start the process again. The 2 drivers mentioned they had been on the road from Melbourne via Wagga. They had not had lunch or a break. This company should be investigated.
The removalists from Hell
The move was a medium size 2 bedroom home from Sydney to Queensland. No, the move did not start or end in time, in fact; it was a disaster from the beginning.
The sad story begins with advertising showing management/ownership as being Australian. This is why I took it on board. However, when I called I only got staff from an Indian Sheik background; being none racists I let my suspicions go. First the quote was $2000 then out of the blue it became 3300K. Given the holiday period I was desperate to get to Queensland. So I agreed, booking was 2 ...
The removal guys were amazing! But the actually company SUCKS!
We moved a couple days before Christmas, the 2 removal guys who came were Ammy and Harmen. These 2 guys were absolute legends! They were very nice and careful not to break anything and were very pleasant. The only thing I was not happy about with this company is the management! The management were absolutely disgusting in how they treated these 2 amazing workers. I was very disappointed with the management.
Worst moving experience. They showed up late, didn't have enough space in the truck and damaged some items. Please use another company. Wish I had read their Google reviews before booking them.
Worst removalists ever used in my life
DO NOT EVER USE THIS COMPANY THEY ARE A DISGRACE. We booked Supercheap Interstate Removalists to pick up on in Melbourne a Wednesday so they charged $360 for a local pick-up as their interstate deliveries only leave on Saturdays. It's now been over a week and it still hasn't left the Melbourne warehouse and they've left us in Brisbane in an empty house with no furniture. A 4 day delivery is now at 10 days, and still no guarantee of day or time! We've called to check 3 times where our stuff is and each call they tell us there's another delay, th...ey don't even contact us. Terrible customer service, they don't care and bounce you around to different staff. They also had the audacity to charge $360 extra for 2 cubic metres when they turned up an hour late (in a 2 hour pick-up window) with the wrong packing list. THE WORST REMOVALISTS I HAVE EVER USED. Extremely poorly managed company.
Unreliable and scammers
I had organised to have furniture collected from one location and delivered to another, I sent photos and discussed the items over the phone. This company agreed on a price and we set a date. This company changed the time they were arriving at least 4 times in just a few days and the night before I confirmed what was being collected and the company turned around and said that the price will be extra now because they misunderstood how many items they were collecting. Even though I sent individual photos of every item prior to getting my quote. I believe they knew I was desperate and tried to get more money out of me last minute. I CANCELLED
Professional and friendly
Super Cheap was reliable and friendly, and well priced. I am very happy with Super Cheap Removals, will recommend and wouldn’t hesitate to use their service again. Thank you all.
Great team and move
I have had a really good experience with Supercheap Interstate Removals Really great team to work with. No issues throughout the way. Very polite and helpful drivers who helped me with all my belongings. I really appreciate their efforts. It was easy to organise and confirm, a good hourly rate and good communication.
WAVERLEY TO EVANSTON PARK
We've moved house twice with this same removals ,and both times they've been efficient, helpful and professional throughout. Both the boys did the lifting and shifting and were polite and courteous .
Melbourne to Noosaville
Had a great experience with my move from Melbourne to Noosaville with this company. The person who organized the move gave me an accurate quote, kept me updated consistently, and ensured the move was done in the most efficient manner possible. Over all, I would definitely recommend.
Affordable and Best Service
The price quoted was very affordable and the guys were polite and fast and everything went smoothly. We had couple of luggage and boxes which they handled with care. I can't recommend them highly enough. Thanks guys.
Amazing work done
I am glad that I contacted Supercheap Interstate Removals. The movers arrived on time. They were super friendly and helpful. They did their job well. I was very satisfied their work performance and I have no hesitation to recommending them.
1 bedroom + Tools. QLD - VIC. Middleman company with horrible communication and cancelled my move TWICE, 5 days after original quote date and only gave me a $50 discount which i'm sure they took out of the removalists wage. Do not recommend!!!!
The company made my move comfortable and they always kept me informed throughout the move. They made the transition from Sydney to Melbourne hassle free, and loaded/unloaded both ends without any trouble. Thanks!
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