I will never use these people or recommend them.
From the first phone call to the storage return there were problems. firstly they said 3 pods would be enough for our 3 bedroom house but it ended up needing double that. Then they said it would take 6 hrs but with my 2 sons helping and delivering almost all to the truck it still took 9hrs.
When we had the furniture returned from storage they were slow and broke a cupboard by dragging instead of lifting, washing machine pipe was broken, fridge was damaged and only part working, boxes were crushed and glass ware was broken. They took 3 hrs to take empty pods back and deliver the next pods (we are in Adelaide) when I rang to complained the girl said they were new and need to get experience and that she would not charge me for that extra time. But she had already taken payment from my credit card before they would deliver and said she would refund if necessary. When the refund came through 5 days later she charged me for the extra time she promised she would not. I complained and she said that I had signed the form and I told her I was not going to discuss it with the driver when I had resolved the matter with her but she would not refund what was promised. I will not use these people again they are unprofessional.
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