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Fantastic Customer Service
Absolutely stoked with the customer service. There was an issue with my order and Mike sorted it out for me, contacting me prior. He was super helpful in selecting a different product. Can’t fault the service.
Wrong product, no reply across email and Facebook
I ordered a bundle of protein from SuppKings. The delivered the wrong flavour. When I emailed they did respond multiples times. I emailed 3 different email accounts. I also tried to contact them via Facebook and got no response. I will never purchase from them again. I will make sure I let others no of their horrendous customer service.
Best deals on Supps
Easy to browse the website. Awesome variety of brands.
The best bit is all of the various deals and offers. There's always a special promo going on.
We made an order over a week ago. A few delays with order but Jarrod has kept us in the loop, offered alternate products and compensation for delay.
Thank you for your excellent customer service. We love shopping with Suppkings!
Initially struggled to find the pre work out I was chasing when browsing by brand. Once I found it though the checkout process was super quick. Good prices too.
Recommended by a friend.
Really simple to find what you need on the website.
Just ordered so lets see how it goes.
Really an amazing customer service.
Missing On Stainless Steel Shaker
I have ordered from Supp Kings a few times, their products and delivery time frame is pretty good.
However, the customer service has gone down, especially the contact email is not monitored at all.
Coming back to my issue, I place an order for a deal that included a free ON stainless steel shaker.
Reason for my order was to get the shaker as I could not find it anywhere in Australia.
Instead of that shaker they have sent my blender bottle which I didn't need. After contacting them several time I got response saying they cannot get the shaker shipped because of Covid. The deal should be removed if the shaker is out of stock, or should mention the same.
I don't leave negative reviews but here I did not have any option.
Easy to navigate. Quick checkout
a good website and easy to navigate through. Maybe a guide page on what product to buy for beginners getting into lifting will be great too!
Very quick and easy, an as came up on Facebook and I had the order placed within a minute.
The mobile Website was quick and very easy to use. I placed my order and received the confirmation almost instantly. Brand names you know and free shipping. Highly recommended.
No response to an issue
The first time I ordered from Suppkings was because Chemist Warehouse was out of stock of what I wanted, so went through them even though they were a little more expensive. The shakers they sent out with my order were so good that the next time I needed to order I thought I'd stick with them for a few more of the good shakers advertised in the deal. I put my order through for the two SuppKings shakers that I didn't have, and one of the Optimum Nutrition ones. When my order came, though, it just had three generic shakers - the ones everyone has ...a hundred of that always leak. I sent two emails but never received a reply. Back to Chemist warehouse I guess, they're cheaper, ship same business day (SuppKings have taken anywhere from 3-10 days to send) and give free shipping.
Good prices, easy and fast delivery
The website was easy to use, some good prices of combo deals. One item wasn't in stock and I was contacted by SMS, fixed up quick and easy. Super fast order packing and delivery and good response from staff.
No response! No replies. Faulty product.
Faulty product, no reply after emailing a few times. Beware of some of the products. Gold standard whey was not genuine.
Super friendly and generous
Got my g-fuel off their eBay store within about 3 business days, the flavour I wanted was out of stock in which they contacted me quick smart, got me a replacement flavour and even threw in some bonuses for tiniest inconvenience that it was. Second time I've purchased and will continue to!
Glad I got my money back
I made a purchase online and a week later the order was not even despatched. E-mailed 3 times to get an update. No reply. Eventually Tim, the owner calls me to say he's refunded the money due to no idea when the stock will become available. Meanwhile he's accusing me of verbally abusing his non existing sales department that never called me back. Great way to make new customers and achieve word of mouth advertising. Very dissapointed.
Order not received. Won’t resend. Reception on phone call rude.
6 weeks has passed, no order received.
Gobby receptionist hung up and they don’t reply to e-mails.
Stay away if you want to keep your money.
Questions & Answers
Hello, I'm thinking of buying pre-workout aswell as some gold standard protein powder what do you think I should get?
Hello Caleb , Ok first of all congratulations on selecting the Worlds Number 1# Selling brand Optimum Nutrition . We have some Awesome Deals with ON 100% Whey and the Gold Standard Pre Workout >https://www.suppkings.com.au/optimum-nutrition-gold-standard-pre-workout-deals/
Be careful of the protein powder. I don't think it's genuine. The taste is not right of the powder in the bottle varieties. No seal, no gold scoop, no batch number.
All our Products in All Brands are Genuine > Please feel free to Call Glanbia in Australia who Own Optimum Nutrition and BSN Globally and confirm any Batch Numbers on any Products supplied !https://www.glanbia.com
(03) 8546 5300
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