Supps R Us

Supps R Us

 Verified
Supps R Us
4.5

291 reviews

PositivevsNegative
92% · 26817 · 6%
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Return Claim MadeYes · No
Product Quality
4.5
Shipping
3.9

Reviews

291 reviews
The B.
The B.Sydney, NSW
 

10% Off Gurrantee is a SHAM!!

These guys have a 10% price beat GUARRANTEE, however they won't beat a price since they are running a 20% off sale. They kept sending messages so i tried to use their offer.POWERHOUSE SUPPLEMENTS ARE RUNNING 70% OFF their sitewide. I gave R1 price of $255 for 10lbs while these guys were at $319. Despite their 20% off..
Word of advise check Powerhouse supplements before buying here. Show details
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Dan M.
Dan M.
 

Broken Seal, Was Told to Still Consume

Received item which had been tampered with, seal was broken - powder everywhere...informed Supps R Us, was told to still consume it - no regard for possible health implications.

Runs contrary to common sense health advice.

Would not even consider refunding.

AVOID - do not take the risk. Show details

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Tarun
TarunGreater Melbourne (Inner), VIC26 posts
 
claire77
claire77Perth, WA2 posts
 

Fantastic service

Amazing service when resolving an issue with an order. Fixed the problem without a hassle and left one happy customer. I found the online chat was much quicker then using emails as they sometimes went to junk file which made the initial process slow. When I found the online chat it was resolved in minutes! Amazing work guys!! Thanks again Show details
Alina
AlinaPerth, WA2 posts
 

Poor communication

UPDATE: item did arrive within 2 weeks however no communication from SuppsRUs to inform that it was actually shipped and no tracking updates etc and no response to my emails over that period querying my order. Order remains on their website listed as pending. So have improved to 3 stars. Still wouldn't reorder

Purchased a small container of preworkout. Free shipping and same day dispatch seemed ideal. 8 days later still haven't received a shipping update and when I contacted customer service they said there was a backlog and they apologised. There was no recent massive sale or anything to overwhelm the system. No compensation offered. Won't be using this company again, should have just gone down to the shops. Show details

Shipping
Jackie
JackieSydney, NSW
 
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AB1
AB1South East Queensland, QLD8 posts
  Verified

Misleading advertising. No price beat guarantee

No terms and conditions in regards to price beat guarantee on website. When queried acknowledged the terms and conditions weren’t displayed as link not working. Also acknowledged that they have the right to pick and choose if they accept or decline a price beat as depending on how much cheaper the competitor price is. Not much guarantee there.
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sammstein
sammsteinSydney Surrounds, NSW21 posts
 

A+ great

Supps r us have always been quick and reliable, fair priced and happy to fix any issues if they arise! Great buisness.  Show details
Product Quality
Shipping
Gaylene Talbot
Gaylene TalbotTasmania
 

Excellent service

I personally want to tell all the community that I just love supps r u I did my order and recieved it in a couple of days I will continue to by bulk plze do buy off this company and keep it in our australia im just beside my self with happiness this company cares and deliver your very important product the bars are to die for thanx to maxines burn bars one in a million x Show details
Jonelle W.
Jonelle W.Northern Territory2 posts
 

Amazing couldn’t recommend enough

Super fast, amazing customer service and shipping! Couldn’t recommend them enough. They also had natural pre workout and fat burners available that are keto approved and Great deals. Also received a free shaker :) Show details
Treasure
Treasure
 

Fast postage and great deals

Great deals at great prices and postage is quick. Wide range of quality products and hardly ever out of stock. They have a wide variety of vegan and gluten free products Show details
Darryn Winchester
Darryn Winchester
 

AWSOME

Fantastic way to browse, buy the products I’m looking for and living in the country it’s great having my products delivered to the local post office
Makes getting what I want so much easier Show details
Nel
Nel
 

Excellent Service, All Areas

Their web site is easy to use. They have an excellent range of products, especially Optimum Nutrition. Delivery items are always well packed and arrive very quickly. Finally, customers service is brilliant. Show details
PNB88
PNB88
  Verified

Great in-store and online team

My girlfriend went to one of their stores and found them to be very well informed and helpful. I ordered some stuff online and it arrived quickly. When I emailed to let them know that one of the items was missing they send a new one out straight away and included some extras free of charge - excellent customer service Show details
SimonT91
SimonT91South East Queensland, QLD
  Verified

So efficient

Website was very easy and efficient - excellent ergonomics
Greeted with an opportunity to win a discount or free item with my purchase
Overall the service was pleasant and smooth Show details

Questions & Answers

Carla
Carla

Hi my review was approved and I received a discount on my next purchase can you email me back the details? I cannot locate the code to use on purchase. Many thanks. Carla.

Supps R Us
Supps R Us   DM   

Hi Carla, All the codes for the 10% discount have been sent to everyone through this site who left us a review. Please check your messages. If you have further trouble please email me at dee@suppsrus.com.au

Kind regards,

Dee

Team Orange

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