Supps r us have always been quick and reliable, fair priced and happy to fix any issues if they arise! Great buisness.
I personally want to tell all the community that I just love supps r u I did my order and recieved it in a couple of days I will continue to by bulk plze do buy off this company and keep it in our australia im just beside my self with happiness this company cares and deliver your very important product the bars are to die for thanx to maxines burn bars one in a million x
Amazing couldn’t recommend enough
Super fast, amazing customer service and shipping! Couldn’t recommend them enough. They also had natural pre workout and fat burners available that are keto approved and Great deals. Also received a free shaker :)
Fast postage and great deals
Great deals at great prices and postage is quick. Wide range of quality products and hardly ever out of stock. They have a wide variety of vegan and gluten free products
Fantastic way to browse, buy the products I’m looking for and living in the country it’s great having my products delivered to the local post office
Makes getting what I want so much easier
Excellent Service, All Areas
Their web site is easy to use. They have an excellent range of products, especially Optimum Nutrition. Delivery items are always well packed and arrive very quickly. Finally, customers service is brilliant.
Great in-store and online team
My girlfriend went to one of their stores and found them to be very well informed and helpful. I ordered some stuff online and it arrived quickly. When I emailed to let them know that one of the items was missing they send a new one out straight away and included some extras free of charge - excellent customer service
Website was very easy and efficient - excellent ergonomics
Greeted with an opportunity to win a discount or free item with my purchase
Overall the service was pleasant and smooth
Supps R Us is fantastic!
Great navigation and you can always find what you're looking for.
The prices are usually cheaper than other supplement websites.
I love how you can buy products that are soon to be expired at a cheaper cost.
Their delivery is great, I've never had any issues receiving my package.
It's awesome how you also receive a free magazine and other products if you purchase over a certain amount as well.
Im a first time customer and found the online store easy to navigate and process order. The delivery time was awesome. I ordered on Wednesday afternoon just before the cut off time and received interstate on the Friday morning. The bonus free shipping, free gifts and well in date products will keep me coming back for more.
Extremely terrible customer service and product
Terrible customer service. Firstly the delivery we pay for was extremely slow then I noticed the product tasted terrible and I checked the sachets it was out of date so I contacted them via email. The email I received back was extremely rude and unprofessional not wanting to listen to a paying customer but trying to justify their slack delivery service telling me it was received in the suggested time, with offensive explanation marks after every sentence...i actually know when it was received, but I just took it as okay well customer service is...n't a priority on the list obviously. They offered a refund or replacement so I asked for a replacement. Two days later I get another email saying the product was stamped incorrectly but the box has the correct date, so the product is ok, lol. They then went on to offer me 10% off or I can send the item back for a return lol ahh no thank I will be spending my money at more reputable companies like nutrition warehouse. Good luck with that don’t waste your time.
Massive online selection, held up by slow delivery times. — UPDATE
I feel it's fair to update this review as the company seems to be under new management. I've felt the improvements— at least on the online side of things (my main source purchases). Their same day delivery option will probably never return, it's been replaced by a much more expensive express delivery. Which is probably fair anyway for what it was offering. The biggest leap of improvement however has been processing times. It's not on par with many online stores and no longer takes upwards of a week just to process the order....Now offering "Same day dispatch before 3pm" which is wildly better and more reliable than before. Prices are also typically lower than other online retailers by at least $5-10. Every so often they offer some great bundles, which is what tempted me back. All in all, I'm glad their online services are finally functioning properly. Without the long wait times and lack of stock. Sure, they won't always have stock, but at least they usually have stock. Some other online supplement warehouses seem to be perpetually out of stock of certain things. I hope they continue their good work and look forward to any future improvements to their online services. Keep it up guys. *Past Review*
Took a week to be delivered when i live local in Melbourne then they sent me the wrong size shirt when i requested large won't be ordering here again considering other supplement stores deliver the next day and the only reason I got the stack was for the free shirt that is too small.
Frequent shopper at SUPPS R US.
Over time get more & more disappointed.
Essendon store has minimal variety & the last time I went there they had about two shelves full of products a month out from Christmas.
Forced to order online, the delivery took 9 days & I live within 50 minutes of the SUPPS depot.
Recommend, Nutrition Warehouse!
Greater variety, Same day dispatch = fast delivery!!
I am not going to buy coz they show so many promotions but with hidden clouses.really terrible experience.so 1 star from my side.
Questions & Answers
Hi my review was approved and I received a discount on my next purchase can you email me back the details? I cannot locate the code to use on purchase. Many thanks. Carla.
All the codes for the 10% discount have been sent to everyone through this site who left us a review. Please check your messages. If you have further trouble please email me at firstname.lastname@example.org
Get an answer from our members and Supps R Us representatives
Other Protein & Supplement Retailers
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.