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Surfers Rent A Car

Surfers Rent A Car

 Verified
Surfers Rent A Car
5.0

26 reviews

Positive vs Negative
100%0%
Received Booked Vehicle ?
  • Yes
  •  · 
  • No, I received a better vehicle
Transparency ?
5.0
Customer Service
5.0
Value for Money
5.0
Booking Process
5.0
Vehicle Condition
5.0
26 reviews
Vikki Adelaide
Vikki Adelaide6 posts
  Verified

From the moment we booked to the moment we dropped off the car Surfers Rent A Car was outstanding to deal with. After reading reviews we took a chance and made a booking. The communication from the booking all the way through was outstanding, we could relax knowing everything was taken care of. Tina was at the airport when we arrived, and… Read more

chatted with us all the way to the depot. The car was clean and well maintained and perfect for our needs. The prices are great and as they state, we weren't charged any "extras" what we were quoted is exactly what we paid (unlike other car hire). We were picked up in the Gold Coast and dropped of in Brisbane after hours without issues. The Service is so far above the big car hire companies I wouldn't recommend anyone else for a trip to the Gold Coast. If I could rate 10 stars I would! A big thank you for a seamless hire!

Mark
Mark12 posts
 

The best car rental company on the coast! Excellent rates, great customer service, great vehicles. Easy to book online and our vehicle was newer than advertised. Just keep doing what you are doing and your customers will never have any reason to go elsewhere. Show details

Ask the reviewer
Dattatraya H.
Dattatraya H.VIC
 

Excellent value for money. Good and clean car, hassle free.

goulash
goulashNSW42 posts
  Verified

Exceptional Service and Value – I recently had the pleasure of renting a car from Surfers Car Rental and I must say it was a fantastic experience from start to finish. Shuttle service too and from the airport was a bonus and one of the standout features that initially drew me in was their incredibly competitive prices and their humble reviews. I was able to secure a rental at a… Read more

rate that beats out many other options in the area, making it a great value for my money.

The rental process was quick and efficient with Tina ensuring all the necessary paperwork was completed promptly. The car itself was clean, well-maintained, and ready to hit the road. I appreciated the attention to detail in ensuring that the vehicle was in top condition for our journey.

I highly recommend Surfers Car Rental and we will certainly be returning for our future car rental needs.

B and N from NZ
B and N from NZ2 posts
 

Yet another 150% experience with surfers rent a car in 2023 – Not surprising that our rental in november 2023 was, yet again, outstanding. All done online beforehand. Just phoned for collection from brisbane international, 5 minute wait, straight to depot, paperwork all done already online, drive away! Car was spotless and angela is a delight to deal with, as are daniel & linda. We have already booked… Read more

again for 2024. Cannot give enough praise for this company and the people we deal with. Absolutely no hesitation to recommend to others - and we do! Thanks again surfers rent a car - b&n nz

Tracy N.
Tracy N.VIC3 posts
 

Easy hire process and value for money – Requested to hire online and received a booking confirmation email within an hour. The email had a link for express check in where I added all our details & copies of our drivers licenses. This meant picking up the car was really quick & easy. As simple as here are the keys and off you go (with a quick 2 minute run down of how the car works & what… Read more

fuel it takes). Dropping it back was just as quick and easy. Car was great to drive and there were no hidden costs. Would definitely use again.

Sarah
Sarah
 

Best care hire company we have ever used! – Excellent company, great rates. Very simple process to collect car from near Surfers Paradise and drop off at Brisbane Airport. Transfer to airport quick and no credit card deposit required. We hired a Kia Rio it was in good condition and fine for our needs. Would 100 percent recommend and use again.

Anu
AnuVIC2 posts
 

Excellent service – We were very Happy with the car, nice and clean. Customer service was excellent. Great value for money. Total transparency. Highly recommend this company. Better than a lot of other companies who charge way to high. Show details

gadgetgal
gadgetgalSA4 posts
  Verified

Highly recommended!!! – Highly recommend Surfers Rent a Car. We booked an Outlander for 9 days and it performed flawlessly. Clearly it was very well maintained. Interior was immaculate. The communication from Daniel was relaxed and easy going. When we arrived for pick up, he was kind enough to offer maps and other helpful tips. His offer to collect us from the… Read more ·  1

airport on our arrival was much appreciated, although we didn’t take this up as we were staying locally.

Drop off was a breeze. Office is easy walking distance from Broadbeach.

Daily charge was all inclusive so no need to worry about those nasty “add-ons”. Really appreciated that everything was upfront and honest.

Nawfal A.
Nawfal A.Victoria
 

Best Car Rental in Town – I HIGHLY recommend this company. Cars are very affordable in price yet modern and clean. Staff were very professional, punctual and friendly. Without any hesitation, I will rent from this company every time I come to the Gold Coast. Thank you!!! Show details ·  1

Fred
FredVIC3 posts
 

Excellent Rental – Well done team. Picked up from Gold Coast airport and car was ready and waiting at the depot. Car was new and immaculate. Adjusting the car seat for our 2yr old was not drama for them. Upon return one of the staff jumped into the car and dropped us off at the airport right at the front of departures. Will definitely use them again. Super cheap… Read more ·  1

price compared to any of the major rental car companies which also included the excess. Again well done team.

Ashley Williams NZ
Ashley Williams NZ
 

Would Highly Recommend – Credit to this family business - Hassel free car company the best I have ever dealt with AAA+ True to their Testimony Excellent service Great value for money Nice clean comfortable car No hidden fees - would never hire from anyone else. Show details

David from Adelaide
David from Adelaide
 

Making renting easy – The guys at Surfers Rent A Car went out of their way to accommodate us at short notice with a no hassle quality rental. This family run company do not charge exorbitant insurance excesses like the big boys and only give excellent and friendly service. Check out their outstanding reviews! Show details

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Sunshine S.
Sunshine S.VIC2 posts
 

Customer service – great new small car for getting around the coast was perfect. Picked up from the airport and was taken 2 mins down the road to get the car Tim deserves 10/10 for customer service Show details ·  1

Shirley
Shirley3 posts
 

Happy to recommend – From collection at airport to return of car, Daniel and the team were amazing to deal with. Super helpful. Threw in a GPS, and even after a day gave us another car seat to use also. The whole process was easy and stress free. I would be more than happy to use them again and definitely will recommend them to others. Thank you again for adding to a great holiday with my family Show details

Dom
Dom
  Verified

Best Car Rental I have ever used – Having been let down by another car company I found Surfers Rent A Car by chance whilst searching more well known hire companies and decided to give them a go. I have to say they were to easiest company to deal with, customer service was 6 star and the car options were excellent. It made our trip and hire costs were fantastic. I will be… Read more

recommending them to anyone I know who might be planning a trip to Oz and would certainly use again when I make my next trip!

Tara
Tara
 

Fabulous. 6 Star, Best Car Hire Ever – Highly recommended. Patient, friendly, efficient, quick response, no hidden charges and paid price that was quoted. I will always rent from them in future on the Gold Coast. Excellent Customer Service from 1st contact phonecall to pickup and drop off. Price was excellent, lovely car, free GPS, and they really helped when and wherever needed. Simply magnificent.

C Meng
C Meng
  Verified

Excellent Car Rental Company – Honest, transparent and excellent services! Promptly picked us up from Gold Coast Airport to their office, which is less than 5 minutes away. Vehicle was very clean and in excellent condition. Insurance arrangement was reasonable and practical - no need for expensive excess reduction cover as damage liability excess was capped at AUD750 only.… Read more

Returning vehicle after office hours was also simple and practical. Thank you for making our trip so much easier and less expensive.

Samantha
Samantha
 

Excellent customer service , everything is done for you – The lady was so easy going , picked us up from airport and dropped us off . She was organised and helped us made a trip great . Would recommend using this place .

NikJ
NikJ
 

5 stars – Incredible - extremely positive experience. Very highly recommended. Nothing like any other car rental company. They have really gone out of their way

Potter
Potter
 

Too easy! – Wouldn’t use anyone else... professional, great value for money, easy to deal with, beautiful vehicle, 5 Star Experience! A real pleasure to deal with...

dottydandy
dottydandyVIC5 posts
  Verified

Good to support a family business – Very easy to book on line or by free telephone. You talk to a real person. The customers service was beyond expectations friendly,helpful and oblidging giving extra advice eg she advised next time to take out racv car rental excess insurance policy incase we had an accident(which we didn’t!). Excess was the cheapest I had seen for car rentals… Read more

$750 and no hidden cost. We where given an upgraded car at no extra cost due to our choice not being available. Car was clean and exterior in very good condition. Cheapest car rental price in the Gold Coast area for the car chosen. We would chose this company again

Direct Car Hire

Find out how Surfers Rent A Car compares to other Direct Car Hire

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yodn
yodn
 

Highly Recomended – What you are quoted is what you pay, no added costs. Great friendly service ,easy to deal with. The car I got was exactly what I expected and paid for. J & V - NZ

Jan W
Jan W
 

First Class Service – I booked Surfers Rent A Car based on the great reviews they have received. The car was a beauty and the service was fantastic. Great communication and prompt airport pick up and drop off. Will definitely use again, and recommend to others.

Syed
Syed
 

Exceptional customer service and great value for money – I have been using Surfers rent a car for last 7 years. Every time I use their services it beats my previous experience. Dale, Dan and their team is simply amazing. Clean cars, Air port pick and drop , Specific family requirements i.e baby seats etc at extremely competitive price. Once you use their service, you will not look for rental car any where else. Highly recommended !!! Keep up the good work guys.

Cara K
Cara K
 

Best car hire service ever! – Our experience with Surfers Rent A Car was amazing. Daniel & the team gave us amazing service from start to finish. We got a great price and our car was exactly what we needed to get around with on our holiday. 10/10!

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