Well done team. Picked up from Gold Coast airport and car was ready and waiting at the depot. Car was new and immaculate. Adjusting the car seat for our 2yr old was not drama for them. Upon return one of the staff jumped into the car and dropped us off at the airport right at the front of departures. Will definitely use them again. Super cheap price compared to any of the major rental car companies which also included the excess. Again well done team.
Would Highly Recommend
Credit to this family business - Hassel free car company the best I have ever dealt with AAA+ True to their Testimony Excellent service Great value for money Nice clean comfortable car No hidden fees - would never hire from anyone else.
Making renting easy
The guys at Surfers Rent A Car went out of their way to accommodate us at short notice with a no hassle quality rental. This family run company do not charge exorbitant insurance excesses like the big boys and only give excellent and friendly service. Check out their outstanding reviews!
great new small car for getting around the coast was perfect. Picked up from the airport and was taken 2 mins down the road to get the car
Tim deserves 10/10 for customer service
Happy to recommend
From collection at airport to return of car, Daniel and the team were amazing to deal with. Super helpful. Threw in a GPS, and even after a day gave us another car seat to use also. The whole process was easy and stress free. I would be more than happy to use them again and definitely will recommend them to others. Thank you again for adding to a great holiday with my family
- Verified customer
Best Car Rental I have ever used
Having been let down by another car company I found Surfers Rent A Car by chance whilst searching more well known hire companies and decided to give them a go. I have to say they were to easiest company to deal with, customer service was 6 star and the car options were excellent. It made our trip and hire costs were fantastic. I will be recommending them to anyone I know who might be planning a trip to Oz and would certainly use again when I make my next trip!
Fabulous. 6 Star, Best Car Hire Ever
Highly recommended. Patient, friendly, efficient, quick response, no hidden charges and paid price that was quoted. I will always rent from them in future on the Gold Coast. Excellent Customer Service from 1st contact phonecall to pickup and drop off. Price was excellent, lovely car, free GPS, and they really helped when and wherever needed. Simply magnificent.
- Verified customer
Excellent Car Rental Company
Honest, transparent and excellent services! Promptly picked us up from Gold Coast Airport to their office, which is less than 5 minutes away. Vehicle was very clean and in excellent condition. Insurance arrangement was reasonable and practical - no need for expensive excess reduction cover as damage liability excess was capped at AUD750 only. Returning vehicle after office hours was also simple and practical. Thank you for making our trip so much easier and less expensive.
- Verified customer
Good to support a family business
Very easy to book on line or by free telephone. You talk to a real person. The customers service was beyond expectations friendly,helpful and oblidging giving extra advice eg she advised next time to take out racv car rental excess insurance policy incase we had an accident(which we didn’t!). Excess was the cheapest I had seen for car rentals $750 and no hidden cost. We where given an upgraded car at no extra cost due to our choice not being available. Car was clean and exterior in very good condition. Cheapest car rental price in the Gold Coast area for the car chosen. We would chose this company again
Exceptional customer service and great value for money
I have been using Surfers rent a car for last 7 years. Every time I use their services it beats my previous experience. Dale, Dan and their team is simply amazing. Clean cars, Air port pick and drop , Specific family requirements i.e baby seats etc at extremely competitive price. Once you use their service, you will not look for rental car any where else. Highly recommended !!! Keep up the good work guys.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.