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Surfers Rent A Car

Surfers Rent A Car

5.0 from 16 reviews

See the Best Car Hire Services in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(16)
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  • Booking Process
    5.0 (5)
  • Received Booked Vehicle
    • Yes (4)
    • No, I received a better vehicle (1)
  • Vehicle Condition
    5.0 (5)
  • Transparency
    5.0 (4)
  • Customer Service
    5.0 (5)
  • Value for Money
    5.0 (5)


Fred

FredGreater Melbourne (Metropolitan), VIC

Excellent Rental

published

Well done team. Picked up from Gold Coast airport and car was ready and waiting at the depot. Car was new and immaculate. Adjusting the car seat for our 2yr old was not drama for them. Upon return one of the staff jumped into the car and dropped us off at the airport right at the front of departures. Will definitely use them again. Super cheap price compared to any of the major rental car companies which also included the excess. Again well done team.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeMitsubishi Outlander
Received Booked Vehicle Yes
See all answers
1 comment
Surfers Rent A Car
Daniel Y.Surfers Rent A Car

Thanks Fred, we really appreciate your positive feedback. We look forward to seeing you again next time. Cheers Daniel.


Would Highly Recommend

published

Credit to this family business - Hassel free car company the best I have ever dealt with AAA+ True to their Testimony Excellent service Great value for money Nice clean comfortable car No hidden fees - would never hire from anyone else.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers

Making renting easy

published

The guys at Surfers Rent A Car went out of their way to accommodate us at short notice with a no hassle quality rental. This family run company do not charge exorbitant insurance excesses like the big boys and only give excellent and friendly service. Check out their outstanding reviews!

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a better vehicle
See all answers
Sunshine S.

Sunshine S.Greater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Customer service

published

great new small car for getting around the coast was perfect. Picked up from the airport and was taken 2 mins down the road to get the car
Tim deserves 10/10 for customer service

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers
1 comment
Surfers Rent A Car
Daniel Y.Surfers Rent A Car

Thanks for your great feedback,I'll pass it onto Tim! See you again next time


Happy to recommend

published

From collection at airport to return of car, Daniel and the team were amazing to deal with. Super helpful. Threw in a GPS, and even after a day gave us another car seat to use also. The whole process was easy and stress free. I would be more than happy to use them again and definitely will recommend them to others. Thank you again for adding to a great holiday with my family

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeMitsubishi Challenger PC
Received Booked Vehicle Yes
See all answers

Dom

DomIsle of Man

  • Verified customer

Best Car Rental I have ever used

published

Having been let down by another car company I found Surfers Rent A Car by chance whilst searching more well known hire companies and decided to give them a go. I have to say they were to easiest company to deal with, customer service was 6 star and the car options were excellent. It made our trip and hire costs were fantastic. I will be recommending them to anyone I know who might be planning a trip to Oz and would certainly use again when I make my next trip!


Tara

TaraSydney

Fabulous. 6 Star, Best Car Hire Ever

published

Highly recommended. Patient, friendly, efficient, quick response, no hidden charges and paid price that was quoted. I will always rent from them in future on the Gold Coast. Excellent Customer Service from 1st contact phonecall to pickup and drop off. Price was excellent, lovely car, free GPS, and they really helped when and wherever needed. Simply magnificent.


  • Verified customer

Excellent Car Rental Company

published

Honest, transparent and excellent services! Promptly picked us up from Gold Coast Airport to their office, which is less than 5 minutes away. Vehicle was very clean and in excellent condition. Insurance arrangement was reasonable and practical - no need for expensive excess reduction cover as damage liability excess was capped at AUD750 only. Returning vehicle after office hours was also simple and practical. Thank you for making our trip so much easier and less expensive.

Excellent customer service , everything is done for you

published

The lady was so easy going , picked us up from airport and dropped us off . She was organised and helped us made a trip great . Would recommend using this place .

5 stars

published

Incredible - extremely positive experience. Very highly recommended. Nothing like any other car rental company. They have really gone out of their way


Too easy!

published

Wouldn’t use anyone else... professional, great value for money, easy to deal with, beautiful vehicle, 5 Star Experience! A real pleasure to deal with...


dottydandy

dottydandyGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • Verified customer

Good to support a family business

published

Very easy to book on line or by free telephone. You talk to a real person. The customers service was beyond expectations friendly,helpful and oblidging giving extra advice eg she advised next time to take out racv car rental excess insurance policy incase we had an accident(which we didn’t!). Excess was the cheapest I had seen for car rentals $750 and no hidden cost. We where given an upgraded car at no extra cost due to our choice not being available. Car was clean and exterior in very good condition. Cheapest car rental price in the Gold Coast area for the car chosen. We would chose this company again


Highly Recomended.

published

What you are quoted is what you pay, no added costs.
Great friendly service ,easy to deal with.
The car I got was exactly what I expected and paid for.

J & V - NZ


First Class Service.

published

I booked Surfers Rent A Car based on the great reviews they have received. The car was a beauty and the service was fantastic. Great communication and prompt airport pick up and drop off. Will definitely use again, and recommend to others.

Exceptional customer service and great value for money

published

I have been using Surfers rent a car for last 7 years. Every time I use their services it beats my previous experience. Dale, Dan and their team is simply amazing. Clean cars, Air port pick and drop , Specific family requirements i.e baby seats etc at extremely competitive price. Once you use their service, you will not look for rental car any where else. Highly recommended !!! Keep up the good work guys.

Cara K

Cara KMelbourne

Best car hire service ever!

published

Our experience with Surfers Rent A Car was amazing. Daniel & the team gave us amazing service from start to finish. We got a great price and our car was exactly what we needed to get around with on our holiday. 10/10!

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