Great system, exactly what I needed.
System SWNVK-490SD2 purchased in store locally and carried out preliminary set up the same afternoon. Went ahead and made the system permanent the following day. Setup was strait forward, the system operated perfectly providing a result exactly as I had envisioned it. Excellent clarity in recorded video and reliable operation.
Thank you Swann, I will be purchasing an additional two cameras to add to this set up in the near future.
The reviewer stated that an incentive was offered for this review
AT ALL COSTS AVOID SWANN!!
There is a very good reason why this company have such bad reviews. The following experience was shared by 3 other family members and it goes something like this....
1. Camera system (including box) purchased for $900+
2. Two cameras stop working (conveniently after the warranty period expires)
3. Swann Australia have no stock for said camera (and generic versions are not compatible with their system.)
4. All suggested store outlets no longer provide cabled versions of this model.
5. Customer service cannot assist......'The End'
See previous reviews for the WiFi options
Swann Wifi Security Cameras now not working saying no wifi signal and cannot fix
I have 3 Swann wifi cameras and they were working fine (telling me that I had over 60% wifi signal, now they are saying only 1% signal and there is no fix for this apparently, so they are unusable and there is no support from Swann and you cannot even do a hard resent to factory default modes with these so I would not recommend these cameras at all.
Absolutely appalling - don't waste your money.
Having had fake Swann Cameras for a while, I thought I'd up the ante & install some real video cameras, both for surveillance & as a deterrent to stalkers, burglars & unwanted intruders.
Keeping it simple, the fake Swann cameras did a better job for less money!
Frustrating poor design
Bought a wireless twin camera from jaycar after specifically asking for user friendly. 3 hours trying to connect then an hour with swann.no luck.taking them back. Poor app design. The "next"prompt was hidden so i changed font sizes. Still no luck. Swann said others got past my stage and still couldnt connect.
Got my password reset!
I can't believe that the negative reviews on SWANN are still popping up like weeds! However I posted about 3 weeks ago and my review wasn't with the avalanche of negatives here. Mine is under DVR4-4580. Thanks to the techy that I hired for $45 I got back into my DVR with a password reset (no thanks to SWANN!). Funnily enough SWANN emailed me and asked for a review...I gave them a big fat zero, advised that they need to seek out PRODUCT REVIEW and see just how many ticked off disgruntled customers they have (and to never annoy me again).
Good l...uck again to everyone that are in the throws of dealing with SWANN and their (not) amazing products. I would also like to give thanks to PRODUCT REVIEW; if it wasn't for this site we wouldn't have the ability to vent our frustrations and have more knowledge available to us when making a decision purchasing products!
"Happy Swann" - Obviously Odd one out
Had I read the various "Swann" reviews ( prior to purchase ), I would in all probability have been highly unlikely to have purchased a Swann product . Nevertheless, purchased SWNVK-490 wireless system from Bunnings 2mths ago and at this stage quite satisfied that purchase was value for money.
NB:- Paid $399 for 2cam Swann system. Previously had Foscam system (ebay $200, totally unserviceable and poor quality in most respects).
Have no issue with Swann day/night camera quality nor wireless connectivity ( opic fibre cable internet ). Both cameras...
- Verified customer
What a bunch of garbage!
Purchased their product online before an overseas trip, what a bunch of garbage!
Forgot to include products. Daily false alarms. Remote camera view doesn't work. Tech support is terrible, weeks of back and forth with no resolution as they can't figure out what the problem is.
Have had to leave work numerous times, today I got over 40 motion sensor alarms. Camera motion sensor goes off over changes in natural light.
All their products are complete garbage.
Swann 8 Channel DVR with 720p cams (a budget pack special)
Cost: approx $400
Swann 8ch DVR & 8 cams
One camera stopped recording although I could view it live from the TV. Never tried the SwannView app. I bought another WD 3Gig HDD online from Ramcity in Sydney, the 'purple' model made for CCTV recording. After replacing the cheap and much smaller and thinner original HDD, everything worked fine. However, I found the dome camera insulation guides (like waterproofing gel only thinner) for turning the camera is not good, but brittle and they fell off, so the cams are a bit wobbly. I keep them in place w...ith some gaffa tape, so they don't move once I have them at the right angle. Sometimes when the TV signal drops out it could be the TV HDMI as I have switched between the two often to check. However, my system does not usually drop out and crash anymore requiring rebooting all the time, which is good for cat burglars. I had to put a time on it to restart it every hour. Also I give the unit and cams a rest for a while when i'm home and aware of what's going on. All in all, I've managed to keep it going for two years so far, although one camera was out for a few months while I did some research with upgrading. Decided on the WD HDD first step to verify the problem, next step is to buy another system, probably XVR (hybrid) and to use a good app for remote viewing that has good reviews. I will continue using the Swann unit for now as I have trouble shooted and fixed the problems that I had. 1 camera needs replacing after two years, the image at night is faded, but during the day it's fine. What to be expected from a 720p unit. the 1080p is minimum specification now. 4k is still quite expensive. I don't believe Swann is a market leader in this field, in fact very over-rated. Going by the reviews here, I feel that is the case. The good thing is they are easy to buy in Australia, and to get your money back in store if you set up and get sorted straight away instead of procrastinating with these things. Apart from that people expect a trustworthy and reliable product that is improved on from time to time. Wiring is a nuisance but WIFI has its own problems.
I bought a 4 camera / dvr combo for roughly $400. Wasn't expecting much because comparatively there's way more expensive systems out there.
Anyhow installed myself being a tradie I knew where to drill etc, otherwise it's all plugs, just have to run cables the right way because of the connections at the camera and dvr.
You need a tv to set it up, and if you wish to monitor have it connected permanently otherwise if you don't really want to look at it you don't really need 1 there, all cables are provided. Keep in mind if you want to use email no...
BREACHES PRIVACY.. flawed by showing you other ppls houses in app. Constant offline also
Bottom left snapshot is not of my house and not what one expects from a security company to show you when you buy into their latest cameras on offer for 2019.
I explained of the issue and they want me to pay postage to send their faulty camera back.
Umm hello your cameras are broadcasting outside the network and breaches PRIVACY!!
Along with the constant Offline when house has 2 modems bridged on both 5 and 2.4 and a server to be sure not one dead spot.
Move onto Ring Security as this is my 3rd lot of Swann Cameras being faulty and over them.
Buyer Beware proof in pic below 1/6 of that was not from my house.
$300 camera stopped working after 3 months!! After 4 phone calls, 2 emails, and 2 sets of technical support calls they finally agreed it was faulty and agreed to replace the camera, which when we got it, had the exact same problem!! Then refused to refund our money and said we have to go back to JB HIFI. Worst customer service and terrible product! Just wish I had read these reviews before wasting our money.
You would be better off spending a bit more money on a quality product. Worst performing product that shouldn't be sold on the Australian market. Never will I by a Swann camera again. Poor recording functions mean you won't even capture moments when they happen.
- Verified customer
It's utter garbage - buy a YI Home instead
Awful piece of junk. Difficult to set up, took me 3 hours. Picture's good but it regularly drops out and stays disconnected for no reason and can't be reset remotely like the YI Home can. Often doesn't alert when there's movement, which is what it's for. Can't use it wirelessly, it has to be connected to the modem which defeats the purpose of the thing. The camera itself is flimsy, the cords are too heavy for it so it's weighed down and won't sit properly at the right angle so it has to be propped up or put in something and packed. It should not be allowed to be sold. No customer service whatsoever. It is utter, utter garbage. The ACCC should be looking at this company. The YI Home camera I bought is far superior.
NOT A GOOD BUY.
Purchased a kit from Kogan. A hub, 2door sensors, one motion and a camera. Took a while to set up mainly getting the camera on line. Downloaded the app. Tried the system away from the house. Have had multiple warnings from camera_up to10 in a row minutes apart_ camera worked for a while, ignored the warnings, but now cannot connect to it. The app is also unstable and requires constant work. NOT A SYSTEM I WOULD ENDORSE.
Worst Camera's I've ever bought - complete waste of money
I purchased a 4 pack from JayCar after they told me they were the best on the market for $850.00 = maybe Swann has the name or are paying them a kickback?
1 camera stopped working after 2 weeks with a wifi error and I've tried everything to get it going without any luck, so 1st camera is toast.
I still have 3 working of which 1 lasts about 2 days with around 20 incident triggers a day whilst the other 21 still perform as they should with around 5 to 7 days in the same zone.
As for the incident recordings on the Swann cloud of which I was told I...
This is 100% the worst product I’ve ever bought
Their slogan ‘advanced security made easy’ is the biggest lie ever. Forever disconnecting, extremely difficult to set up, Countless phone calls to customer support for. You can’t reset it yourself to start over. I literally have no hair left
Perfect as long as you don’t want to find any recordings
Had a Swann system for 4 years, had our first break in. Thought that’s fine we have security cameras for this only to find my hard drive had stalled and hadn’t recorded for 6 weeks.Am going through the process of removing this system as we speak, complete waste of time and money. If you are here reading this questioning wether to buy Swann or not I would say don’t do it as it’s as reliable as a Bali watch
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Questions & Answers
Hi I've had my swan home security system for almost 2 years and after a recent update via main monitor only one camera is recording the other 5 have stopped even though the system says it's on record. Any suggestions
I have 2 of these cameras. The batteries last 2 or three days and then need recharging. I expected to get 5 months from each recharge. Why are my batteries failing so quickly???
I have just paid for a Swann Smart security camera. Read reviews and it looks like I have made a big mistake, averages 1 star. What is going on, I need a reliable security camera , looking at the reviews I am worried!!! Is this product a piece of junk?
Have one camera not showing images at night time. Have had hourly phone calls and endless emails over a week now but all the answer I got is a link about troubleshooting. Actually I believe the issue is the camera itself but they got me around. Problem is still outstanding. Good luck with yours.
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