Sweetest Devotion

Absolutely appalled – I had previously ordered from this company in 2018 about 4 times. Never had and issue. I ordered a Blanket for my new bub in April 2020. What a nightmare! Didn't receive it until November 2020. Told on their FB small orders would always be filled first before the bigger items. (Which I think orders should have been done in order) By that time I… Read more

received the winter blanket, it was useless and the beanie was too small. The blanket was incorrect. I order my boys name in pastal colours with a crown inbetween, which I thought it would have been black or white to suit colour of the blanket. Like it did with the examples of pictures upon ordering. I received pastal colours for his name with a pink crown in between. I contacted the company and told them the issue. They replied with because I chose pastal colours which are normally for "girls" and the maker at the time would chose a colour crown to what they think would match. No where on ordering these colours did it say girl colours or that the crown colour would be picked randomly depending on the maker. Then they blocked me so I could not contact them again.

Ripped off – Last year I paid nearly 350.00 for hoodie and hoodie blankets they took my money and nothing and I can't seem to contact them or nothing have not been able to do anything about since

Disgraceful – I ordered a blanket for my first grandchild. I know it’s not a lot of money to some people but to me $165 is a lot but it was perfect had his name on it with little puppies in between each name. I ordered it on 1st May 2020, they took my money that day, but I didn’t hear anything from them. I finally got in contact with them again on 13/8/2020 to… Read more

be told oh there was a glitch in the system that day please email the order again and we will put it through as priority. Then nothing!! Tried calling, messages, emails nothing. To find out the day my sister was in hospital that I won’t get the blanket and the company that Sweetest Devotion used (not Australian like she said) EVER RECEIVED MY ORDER!!!!! Now I’m fighting to get my money back.

Brilliant quality, amazing business – Ordered 3 blankets for my kids, 1 for a friends baby, 1 for my mum and 1 for my hubby and they all love their blankets. They are so warm and soft and will buy more items when I decide what I want. Will support this business right to the very end. Keep up the good work Lauren and team!

Trying their darn hardest – Ive orderesd 4 blankets with sweetest devotion this year even after seeing bad reviews from customers who were struggling with wait time and sweetest devotion stating that they were struggling because of covid ive since recieved 2 of those blankets and they are absolutely beautiful so soft and cuddly,

The Quality is Amazing – I've made two orders in two months delivered on time and as expected. The quality is amazing. I've routinely spoke with the manager / owner and I've spoke with others who love the product. I've also seen the hate groups (run by opposition) that have resulted in many posts below and it makes me very sad. You won't be disappointed with the… Read more

quality - everyone will comment on it. But it takes time to create a custom product - time I'm personally willing to wait.

If I could rate no stars I would – I purchased from sweetest devotion 3 blankets that were in stock items back on June 12,2020 and I didn’t receive it after paying out the afterpay on the order so I contacted afterpay about it back then but then I rang them and they assured me about 2 weeks then tell me again when I contacted them again 2 weeks and then I even emailed them to no… Read more

response and then kept ringing to a dead tone I got through finally and they assured me I will have my 3 blankets before Christmas but I contacted afterpay and got my refund but I would never recommend dealing with this company as they don’t give you the products you ordered

Disgraceful – Absolute piece crap... items never received, waited and waited for months, no answer to emails, phone calls never answered... DONT EVEN BOTHER WITH THEM...

Do not order from them – I ordered a blanket from this company in August then after not receiving it made a claim through paypal but they closed the case as the company messaged me saying they were behind and would send it at the end of October its now end of december and still no blanket . Tried emailing about a refund but bounced back saying email address is invalid

No item, no refund, now they've disappeared – I ordered a blanket in July. I made multiple phone calls when it was delayed. I was told (and read on their FB page) due to Covid-19 and a terminally ill mother, the business was struggling but orders were being caught up on. So I chose to be patient. By Dec 1st as I still had not received my item I asked for a refund. I was told I would be… Read more

refuned with 14 days but I received no refund and am now seeking to try and get my $203.95 back through paypal or my bank. :(

Absolutely Disgusted! – If I could give 0 stars I would. I ordered a blanket at the beginning of June 2020 and it still hasn’t arrived. Every time i have enquired about my order I’ve either been ignored or told lies. She has scammed so many people. Plus she claims to be Australian made but she actually got a company in China to make all her blankets before she decided to steal people’s money and disappear.

Horrible horrible – I wish there was an option for 0 stars. I ordered in June and kept being told 2-3 weeks. Of course blankets never arrived. She has blocked me on absolutely everything. She has now packed up everything and fled. Using over $20,000 Dollars of our hard earned money to live her luxury life. She is a scam artist and I hope no one will ever trust her.

Ripped off no items no refunds !! – Will never use this company again, I have two orders with them. I have not received my orders I have asked for a refund over $250 worth multiple times. I have had no contact with them in regards to my items or refund. So many customers have been ripped off. Fair trading, vcat, PayPal, A current Affair and afterpay are investigating the company. … Read more

Claims due to COVID has put her orders behind ALL LIES !! Do not buy from this company items are made in China not Australia like they claim to be !!!!!!!!!!!!!!!!!!!!!!

Buy directly from Infuna quality is great , not sweetest devotion !!

Never received blanket, Wish I could give a 0 star rating!! – I ordered a ready made blanket over 3 months ago, I messaged them over a month ago and asked when I would be expecting it, and they said they couldn’t give me an estimated time. I have also since messaged them 3 times asking for a refund and have not received a reply at all. Absolutely with out a doubt the worst company I have ever dealt with.

STAY AWAY!!! – Placed an order 2 months back and still waiting. Have tried calling, emailing messaging across all social media platforms and absolutely no response. Nothing but pure fraud

Wish I could give zero stars – First off, I bought a santa sack for my little brother for Christmas in September. I had an email come through that told me it was a 6-8 week turnaround time. Cool, I figured it would get here before Christmas. I defended them every time they posted about their difficult situation, and they'd get hate comments. Eventually, I found out that they… Read more

were ordering from a factory called Infuna in China, and these products were not made in Australia, as she had her followers believe. Slowly the web of lies began to unravel. I worked out that I wasn't getting my order by Christmas, if at all. I requested a refund and received a message that she had sent to all of her customers, posing as a supposed worker. At this point, I was beyond frustrated, and demanded that if she didn't process my refund by the 25th of this month, I would begin legal proceedings. Congratulations, [Name Removed]. You have several lawsuits on your hands, and you've lost the majority of your customers, who have gone to other companies, including Infuna, to get their products. Not to mention, you've been taking more orders that you can't fulfil because you haven't paid Infuna for them to make said orders. Biggest scam, and I hope you get banned from ever opening another business again.

Terrible business – I ordered 2 doona covers and pillowcases in September and paid for them. I got an email confirming the order. That is the last time I heard from them. They do not answer the phone or emails. I fear that I have lost the money and will never see the order. I was told 2 - 4 weeks plus postage. My advice is believe the bad reviews and buy elsewhere.

Will never buy them again – Paid in full in September still dont have my item, so now I am taking to my lawyer as I want a refund I dint care how much it cost me in court to do this,but they can't get back to me with what is going on so I will take it in my own hands now.

Worst business – I ordered “in stock ready to go” blankets on 9th July. Seen one of the same blankets on insta end of August advertised as “in stock ready to go”... I have not received ANYTHING. Was given vague answers when i questioned them. Then eventually my messages were ignored. Since found out their manufacturing company is owed a lot of money, so blankets… Read more

aren’t even in production. I’ve requested a refund and still waiting for that. Terrible customer service Terrible wait times False advertising Wouldn’t even bother with this company!

DO NOT BUY FROM THEM!!! – If I could give 0 stars I would!! $300 worth of items paid for and never received. Customer service is disgusting and most of the time you can’t get ahold of anyone. I contacted the manufacturer who prints the blankets and they have informed me they haven’t started my order from 4 months ago because SD have never paid them!!!! I have been trying… Read more

to get a refund and each time there seems to be something wrong and they can’t process. Spend your money elsewhere, this business is quick to take your money but you won’t get the items you have paid for!

TERRIBLE IN EVERY WAY – Order worth $369.50 -Owner is unprofessional. -Doesn't respond to enquiries. -Waited months for order with little to no communication and any response from owner was a lie or vague. - After waiting months for order, found out that it hasn't even been put into production yet because she hasn't paid the manufacturer. So she's taken payment in full… Read more

and not used funds accordingly. - I have asked for a refund and been blocked.

ABSOLUTELY SHOCKING EXPERIENCE.

Total waste of money! – 6 months no item, no correspondence received and then blocked me. Biggest waste of money. Not to mention their items come from china, Not made in Aus like they claim!

DO NOT BUY FROM HERE – This company is a SCAM. 4-6 week wait on a ready to ship blanket still nothing four months later. Keep being told to wait 3 weeks. Wanting a refund and no one replies to you or even answers the phone. Claims blankets are Australian made when they are manufactured in China with tags been removed. DO NOT WASTE YOUR TIME MONEY

Customer service is zero – I have read previous reviews and agree with them. I ordered a blanket in September website said 2-4 weeks is now 9 weeks later and I still have not seen my order. I have sent several emails which most have been ignored. The only email i received is that the order will be sent in another 3-4 weeks that was a month ago. There is no customer service with this company. I will never buy another thing from this company.

Misleading business you will never get what u order – They say they are Australian made and owned when in fact they get their stuff made in China. Wait times say 4-6 weeks when really it 6-12 months even then u still might not get it. Afterpay no longer want anything to do with this company as they are misleading clients