Looks like they've gone broke?
I purchased a faulty iPod.
Not answering emails from reply to original purchase, or from 'contact' page on their website.
Do not spend money here! I suspect that they have gone belly up.
UPDATE: Web site is down. Looks like no one else will be ripped off.
AVOID - does not exist
I ordered the Waterproof MP3 iPod Clone Budget Pack on 02/03/2019 and after the initial email to confirm the purchase, I have not heard from them nor received the product. I have emailed several times and when I call it goes straight to voice mail. I have lodged a dispute with Paypal and ACCC.
AVOID: Non-existent merchant
AVOID. This is a common occurrence. Ordered the Gen 5 2GB Silver from Swimman Australia / Waterproofipod. The merchant either doesn't exist or doesn't reply - same result. No response to emails or phone calls. Wish I'd checked this site first.
No item and no response
I had ordered a iPod shuffle from swimman in early March 2019. After repeated attempts to contact the seller after not receiving my item, I lodged a dispute with PayPal who have refunded me. I have not received any contact from the seller despite phone calls to landline, mobile, text messages and emails. I’ve lodged an enquire with ACCC, to try and avoid this happening to others. Don’t buy from this seller.
Never received product.
Ordered $100 basic pack with express delivery. Never received product, nobody answering mobile number provided OR landline. Very disappointed to see this seller still has access to Paypal services.
Fair warning to all thinking about buying from him.
Terrible faulty product appalling customer service
Purchased the waterproof iPod shuffle Christmas last year only to find it completely faulty did not work.
We followed refund instructions and had contacted company they said no worries send back product we will refund. There was no further response or refund until 12 months later their excuses were that they had a period of being unwell
I would say this is a very unprofessional treatment of consumers.... be very careful purchasing from them if you plan to!
Awesome product & Service :)
Absolutely loving my new iPod & ear phone set! I have purchased various items off you over the past 10 years with the latest in November 2018.
Still really enjoy doing my laps while listening to music & I when people see me wearing it they are always asking “where did I get it, what a great idea”, I tell them that I couldn”t imagine swimming with out out my tunes :)
Always a pleasure to deal with you, your help over the phone has been much appreciated when I’ve had a question & I would tell anyone who was considering in buying yo...
I purchased a swimman after owning one years ago which i must have left at the pool. :( When my Triathlon package did not arrive i contacted swimman and they confirmed it had been sent and gave me a tracking number. However this had been lost in the Australia Post system. Without hesitation they sent me another one and kept me informed throughout the process of getting me another swimman. I was sent another tracking number and the product arrived today.
- Verified customer
Still Waiting for my order
Purchased on 11th Feb and still haven't received my items. I have contacted the Company several times to no
avail. They have not replied or rung back. Shall be placing a dispute through Paypal. Do not order anything from this unreputable company/site.
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