Swole Watches
Verified25 reviews
Not happy – I have bought 4 swole watchs one the band broke 3 weeks after I received it and I haven't been able to get another band for it even from swoles website. Two of the watchs the hands stop work only the digital part is working. Not very good quality. The fourth watch was the custom make watch which is cool but had to waitover 8 months for it. Show details
Rip off now S Force watches – I bought the $1500 watch thinking it would last for many years... I hardly used it in the 12 months it worked and then it just broke.. I never dropped it, swam with it despite it being rated to 200m or something ridiculous and it broke like a cheap knockoff.. the worst is their customer service just don’t reply or do anything so I have ended up with a very expensive paper weight ... S Force you are a rip off
TOTAL SCAM!!!! Buyer Beware!! – I ordered a watch almost two months ago, they charged $104.50. from my account. No watch, multiple efforts to get the product, nothing but empty promises. I finally had [name removed] from customer service tell me that I need to take it up with DHL!! I asked for a refund (for the 3rd time) They offered a refund of $99. of which I have received nothing. I have had to go to my bank and contest the charge. This company is a SCAM!!!!!!!!!
Terrible customer service or lack of – Received my order of the Cronos V5 and was disappointed that the big hand on the watch won’t turn so I’m unable to set the time. I have tried multiple times to get in contact with someone via email messenger Instagram and have had no response at all! Have left a video showing the issue as proof and it doesn’t help that there is no contact number either and highly annoyed that my husbands 40th Birthday gift was a total let down! NOT HAPPY!
Amazing quality and service! – Proud owner of 4 Swole watch's! I've owned numerous high quality watch's, Tissot's, Giorgio Armani's and even though their price tags were 4-5 times the price i always continue to wear my Swole watch's. I was really worried at first as I work in mining but thus far none of my watch's have missed a beat.. and trust me they have taken a… Read more
beating.
Really high quality, very resistant to impact & always turning heads.
Always receiving compliments and people asking me to take it of to try it on, the second its in their hands they are always impressed by the weight.
To top it all of, service wise they have been nothing shy of amazing!
Tommy specifically has made buying a watch not feel like a transaction but an actual experience.
Not many companies follow up with feedback questions and then implant the change right before your eyes.
Very happy and will continue to be a proud Swole owner!
Worth it – First watch I’ve bought, cannot be happier glad I made the right choice. Love the weight and feel of the design
Perfect Christmas present – I bought this watch for my fiancé for Christmas the quality and design of the watch is amazing and at such an affordable price I will definitely be a returning customer and be adding more of these stunning watches to his collection
Commando V5 Collection – Very happy with my purchase. Stands out and everybody that has seen it, have made comments to the look and style. In relation to customer service, I can state that the watch arrived earlier than expected and the company followed up to make sure I received it and that I was happy with the watch. Will look to purchase another one in 2019!
Best presesnt i ever bought for my family – 100% happy with the watch and so many to choose from And so affordable compared to buying at a shop Show reply
Love my swole watch looking forward to buying a 3 pack – I live in Australia, the cost of the watch's are great for such an amazing piece of craftsmanship. Will be buying more at such a great price. Show reply
Superb watches, draw lots of attention! Will be buying my 3rd soon – Amazingly strong (and heavy) watches. I have an Alexander VIP and also the Classic Edison and love them both!!! They attract a lot of attention and I will be getting my third very soon - either the Khan or another black one! Also, the customer service is phenomenal. I scratched both watches by mistake and they posted me out replacement links… Read more · 1
with no hassle at all. They also follow up via email to make sure you are happy with everything and I couldn't be happier. Should out to Tommy, Rozer and Renice, they actually become like friends!
Awesome Watch’s – Loved my first watch my wife brought as a gift, had to buy two more just awesome style . Will buy more in the future same style just different wrist bands
Good product – Perfect product and quality!!! Worldwide shipping in a promise time, I just got one last week! quality with no question ask.
Find out how Swole Watches compares to other Jewellery Shops & Brands
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amazing service – my partners second hand broke on his watch and they dispatched a brand new one straight away to us, without even having to return the old one! Great product amazing service! Show reply
Built to last – Love all of the collection, so hard to make a choice. Customers service was great,and the price was good considering the stile and strength of these watches.
50mm Alexander - VIP Collection my favourite watch so far! – I have received my first watch from Swole a month ago and I couldn't be more satisfied. 50mm Alexander from VIP Collection is robust, top quality and with German/Swiss technology. What more do you need to know? It is by far my favourite piece so far. I have already placed additional orders for Classic Collection and moving forward I have my eye on… Read more · 1
Carnegie from CEO Collection. Swole Brand separates men from boys! Two thumbs up!
October 4th 2018 Update:
Another high quality, robust timepieces for more formal wear. Loving the size and design. Swole never disappoints and if you add exceptional customer service to the mix you have a winner every single time. Awaiting new models and look forward to placing new orders soon.
Great looking watch gutsy look. Works for me yea – Happy with the price, no added costs, good quality watch yea. Nice rubber strap that compliments the chunky watch . Tough.
Excellent watches and service will definitely by another one – Very satisfied with watches and service with good postage service to your door will definitely by another watch from swole
Great watches!!! – I've purchased 3 watches from Swole and am happy with each one of them. Always get great compliments on when I wear them. I wear on to work where it always gets bumped around and it still looks as new.
Love these – I have now brought three of these watches as gifts and I have one myself absolutely love these watches excellent quality and looks amazing price is spot on
Best watch I’ve bought – Best watch I have. I have a Rolex. But this massive watch I wear everyday. Can’t wait for a warehouse in Australia. I get asked every day. What’s that watch. I now have 2
Fantastic! – Fantastic watches! Have bought my hubby 3 different colours now and he loves them! Great quality and value for money!
Find out how Swole Watches compares to other Jewellery Shops & Brands
Know better, choose better.
Great watches great service – The shipping was essy and fast . The watches are awesome and very cheap for their quality . Great watches with great prices and easy shipping
Swole o'clock watches are rubbish – I brought two swole o'clock watches the cronos 50mm v4 and the 50mm zeus within two weeks the second hand on the cronos started to jump around as if its going to fall off very poor build quality I'm going to send it back to swole o'clock and I wouldn't recommend anyone buying there products I have also noticed there is no information anywhere… Read more
where the watches are actually made and most bad feedback has been removed. Please stay away from this brand overpriced rubbish.
SWOLE WATCHES – Customers would be well advised to keep well away from this company they have very high profile websites and that’s where they finish they sell watches to customers and they are all the same with different names and overinflated pricing. They have no further back up other than there 30 Day warranty and like all Chinese company’s they hide behind… Read more
the internet. They sell substandard watches that may well last 30 Days and rely on massive marketing spills to push there substandard product. Gold Colored washes or painted gold. What is worst it that they Remove all customers rights and say they operate under Hong Kong Law they are a resisted Hong Kong Company with No customer service , no real warranty,
Customers cannot talk with this company to question the said quality which is not quality at all further there marketing is not totally fractural at all . They warn you away from fakes and that’s what they are selling a low quality painted watch.
This s there term from there site: Terms of Service
OVERVIEW
This website is operated by Swole O’clock® (Legal entity name "Swole O'clock Limited") . Throughout the site, the terms “we”, “us” and “our” refer to Swole O’clock Limited .
Swole O’clock Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Swole O’clock®- , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Swole O’clock®- and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UNIT 905, 9/F., KOWLOON CENTRE,33 ASHLEY ROAD, TSIMSHATSUI,KOWLOON, HONG KONG
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hi@swoleoclock.com.
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