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2Sydney's Plumbing Specialists

Sydney's Plumbing Specialists

 Verified
2Sydney's Plumbing Specialists
4.8

71 reviews

Positive vs Negative
95%5%
Customer Service
4.8
Timeliness
4.8
Job Satisfaction ?
4.9
Rates and Fees
4.4
71 reviews
5 Vee E.  · Top notch job – Nice job Adam done a neat job and quick and quote was reasonable, will definitely use these guys again.
5 Karen  · Excellent – SPS are always friendly, reliable and you do a great job.
5 Gemma M.  · Efficient – Mitchell did a very good job replacing the kitchen tap. He was informative and polite. I will certainly use this company again
5 Andi  · Clogged sinks – David and Brandon were really professional - very quiet, efficient and cleaned up afterwards! I highly recommend them.
1 E J N  · Terrible - avoid at all costs – Would never use again. Avoid this company and use any single other company.
Farty
FartyNSW5 posts
 

Hassle Free Professional Service – Very easy to contact, schedule an inspection and to get the job done. These guys are one of the few tradies who returned my call and took on the job. Awesome guys with a friendly, professional work ethic. Big call out to Josh, Aaron & Nicko for helping me with my job and for being all-round top blokes.

Yvette
YvetteNSW2 posts
 

SPS Excellent Service – I recently needed plumbing services for my parents’ home and contacted SPS. They were incredibly quick to respond and resolve the issue. Michael and Dave are not only knowledgeable but also very friendly and went out of their way to assist. Highly recommend their services!

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Albert Walsh
Albert WalshNSW
  Fair Incentive Verified

Good Job at a unit – SPS came up with a good solution to replace a toilet and did a good clean job. The photos and video provided was a pleasing addition to the project. Show reply

Positive reviews

Penrith Mall MC
Penrith Mall MCNSW
  Fair Incentive

Saved our medical centre – Had massive leak from pipe in toilet, found out going for approximately 6 hrs. Medical centre completely flooded. Service answered phone call promptly and organised plumber straight away. Plumber came out promptly, knew problem right away and fixed it straight away. Very pleasant and showed me the reason why the leak. Excellent service. Reasonable rate for an emergency call on a Sunday. Would recommend them Show reply

Vince
VinceNSW4 posts
  Fair Incentive

100% Satisfied – Annual Backflow test. Michael gave me a courtesy call and arrived within 10mins. He conducted himself very professionally and established trust between us. He asked how my previous experience had been like and gave me a quick and simple rundown of procedures. Most would leave you in the dark and hope you do not ask too many questions so I was… Read more ·  1

pleasantly surprised.

He finished within 10 minutes as it was a simple job. He also patiently show respect and waited as I was dealing with customers in between. I couldn't be any more happier with someone that respected my time.

I'm usually on the fence with tradies but I can confidently recommend SPS in my top 3.

Paige Mortimer
Paige MortimerNSW2 posts
 

Amazing – Super fast attendance on a Sunday; could not fix issue but organised everything & came back next day (Monday) & did all they said! Up front on cost & works really good! Show reply

Negative reviews

Unhappy Jan
Unhappy Jan4 posts
 

Overpriced amateurs for hot water replacement – Quoted double the market price for installing a dual element tank and when queried they dropped the price by $1000. Still expensive but I let it go because it was the middle of winter and fast service was promised. Plumbers installed the next day and left the property assuming that all was good. But no hot water that night. Complained the next day… Read more

and after checking, their conclusion was it was a faulty unit and refused to replace, expecting me to deal directly with Rheem for warranty. After many phone calls and buck passing, Rheem came out to check 5 days later, meaning that we were without hot water all this time. Rheem concluded that SPS had connected the tank to the electricity before the tank was full, blowing the booster element. Also, they had wired the dual elements the wrong way around which means that off peak would never have come on. So much for fast professional service. Cowboys.

adam
adam
  Verified

Poor communication! – Unfortunately an SPC plumber managed to make my shower water flow worse after failing to replace the hot and cold water washers with new identical ones. Didn't bother to check flow. Complete waste of 200 dollars for 15 minutes of his time. At least the other part of the job was successful: replacing a garden tap. [name removeed] and the customer team were courteous.

Sydney's Plumbing Specialists
Sydney's Plumbing Specialists    

Hi Adam, Thank you for taking the… Read more

Allan
AllanNSW33 posts
 

Crook plumbers – called regarding leak. Very young chap turned up no tools but Ipad. Strated to design new toilet moving the buckets. demanded $30. for his design. Angry called his boss. yes they are encouraged to lie to get the $30. Totally unprofessional crooks. Stay away from this company.

Sydney's Plumbing Specialists
Sydney's Plumbing Specialists    

Hi Allan, We truly apologise that… Read more

Recent reviews

Markos A.
Markos A.NSW5 posts
 

Fantastic Service – I have never dealt with a company with such outstanding customer service and affordability. Their team are the best when it comes to plumbing. I highly recommend them to any personal or business requirements. I will definitely contact them again. Show reply

Charlotte A.
Charlotte A.NSW
 

Shower grout tidy up & a leaking tap – Great company, affordable & reliable. Highly recommend. We had our shower regrouted & a leaking tap fixed. The team were on time & professional & very clean. I will definitely be calling again if needed. Show reply

ashdog
ashdog18 posts
 

Who said customer service was dead ? ! – Thank you to Jack ( Sydney office ) who came out today, on time, with courtesy call prior and advice that was honest . Lovely young man, you are lucky to have Jack on your team - there should be more of him ! Thanks for your wonderful service, I will be recommending to all who are in need of a GREAT plumber ! Show reply

Plumbers

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Unhappy loyal customer
Unhappy loyal customer
 

Shitfight averted – Yousef arrived late on a Sunday night to unblock the bathroom drains - it was not pretty. He was patient and set out to uncover the root of the reoccurring problems. Show reply

Louise
LouiseNSW
  Fair Incentive Verified

Good Service – When asked to quote on a job, good feedback is provided by SPS and options on what the problem is and how to go about fixing in a timely manner. Show reply

klm
klm
  Fair Incentive

No more leaking taps! – This is a very good plumbing service. The communication with the office is excellent and the tradies are polite and highly competent. Customer satisfaction is important to this company and every effort is made to ensure that each job is done well and to a high standard. Show reply

N S.
N S.NSW
  Fair Incentive Verified

My Objective Achieved while saving Money – My rainwater pump had gone faulty. Michael gave me 2 quotes, one for existing type of pump which was expensive while the other option he provided me save me more then a thousand dollars. Good advise and excellent job. Would recommend SPS to anyone looking for professional and excellent service. Show details ·  1

Georges B.
Georges B.NSW
 

Gas Meter Relocation job – SPS Team have just completed a Gas Meter relocation job and professionally completed the job as agreed. From the beginning SPS explained the job clearly and provided detailed affordable quote. Show reply

Michelle Harvey
Michelle HarveyNSW
  Fair Incentive

Excellent Service – Reference no.15557 Thursday evening and water pouring out of a tap. Called SPS Plumbing to assist. Jake attended and resolved the issue in record time. Thanks Jake you saved the day. Show reply

Samuel
SamuelNSW
  Fair Incentive

Job done pretty well – The plumbing service was done perfectly, wound recommend to my family and friends if they need any plumbing service in future, the staff was friendly, efficient helpful, was very pleased with the outcome Show reply

reedyspam
reedyspamNSW2 posts
  Fair Incentive

Made my sunday less leaky – Sunday Morning, a shower that would not turn off, SPS Called, was there in just over an hour. new taps installed, Michael is a legend. I am writing this to make up 30 words Show reply

Veneeta Gautam
Veneeta GautamNSW
 

SPS - Handyman - job done to perfection – Re Job #15008 Michael just finished a few jobs for me today. They were done very well and to perfection. Michael knew what he was doing and answered all my questions. I will use them again. Many thanks. Veneeta Show reply

Plumbers

Find out how Sydney's Plumbing Specialists compares to other Plumbers

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Wallace
WallaceNSW
 

SPS the plumbers for me – Michael and Omran. Professional, friendly, reliable. We all agree. Patient with my multiple questions and obliging as much as possible. Difficult to find parking but they persevered. Many thanks. SPS PLUMBERS FOR ME Show reply

Andrew Fernando
Andrew FernandoNSW3 posts
 

Great and timely service – 14906 – Really good work at great speed. also worked tirelessly until end. Little Mik and Ibi, great work and a pleasure to work with you. Thank you for everything. Happy to recommend. Show reply

Beth
BethNSW2 posts
 

Excellent service! – Professional, friendly and punctual - walked me through the problems and offered options clearly and simply. Very efficient at getting the issues resolved and my home back on track- I highly recommend this company if you want reliable and complete service! Show reply

Saurus
SaurusNSW2 posts
  Verified

Awesome Service – Punctual, friendly, really helpful and explained problem succinctly. Very efficient service and cleaned up afterwards!!!. Cost of job was quite reasonable. A very professional team. Couldn't ask for better. I highly recommend this company. (Thanks Little Mick) Show reply

Paul
PaulNSW
  Fair Incentive

excellent, quick and efficient service – I contacted SPS on Thursday. One of the team came out same day, assessed the problem and confirmed that another team member would be out Friday morning to fix. Arrived 9.30am, reseated and resolved the leaking toilet bowl, cleaned up afterwards. Good efficient work. Thanks!! ( ref: 14676) Show details ·  1

Boris
Boris
  Fair Incentive

Professional, efficient and cost effective – Has a sewer choke problem 2 years running. Tried SPS for the first time Found the problem, replace piping, offered advice, cleaned up and it was a quality job done on time.  Show reply

SMI
SMINSW
  Fair Incentive

Great job. Great service. Great price – We had a leaking tap that we could not fix ourselves. I booked for the following day but received a call asking if service could be done today. The plumber was fantastic. Friendly, efficient, dog-friendly and very tidy. And the price was very reasonable as well. I certainly would recommend SPS to anyone. Show reply

Madhu
MadhuNSW6 posts
 

Great service at a good price – The phone-quote for my job (Rinnai Portable Gas Heater servicing) was very good, the technician arrived within 2 hours of my initial call and the work was completed to my satisfaction. I will call them again when required. Show reply

KP Oatley
KP OatleyNSW
  Verified

Prompt and efficient after hour service – Needed a plumber urgently as the only alternative was no cooking, showering, or toilet overnight. A quick confirmation from the actual tradesman who was coming with his expected 25 minute arrival and recontact just before arrival. Courteous and provided interim repair to allow water back to house, with unusual parts to be supplied and fitted next day.  Show reply

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