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Sydney Tools NSW, Silverwater

Sydney Tools NSW, Silverwater

3.7 from 9 reviews · View Statistics

Reviews

3.7

9 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    3.4 (5)
  • Return Claim MadeYes (1) · No (4)
  • Customer Service
    4.0 (4)
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Peter

Peter Sydney, NSW

The warranty severice is very bad.

published

I sent the tool to silverwate for warranty repair on December last year 2020. Two months were gone. Still nothing happened and no any answers. I'm a handyman, no tool I can't do anything. I need to think to buy tools from this shop.

Product Quality
Customer Service
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Very good customer service

published

Love all Sydney Tools stores but this one has the great stock and a huge selection of discount items. Great customer service, I was assisted by Miles who was very helpful from the start up until I got everything I wanted from the store. If you want quick and very good customer service Miles is the go to Man!

Product Quality
Customer Service
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Rani

RaniSydney, NSW

Special order came 2 days later

published

Great service from Ash at the Silverwater store, very friendly and helpful, purchased a vac saw and he special ordered the product and had to me within 48 hours! Called me the second the product landed in store.

Will definitely be going back to see him in the future!

Product Quality
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Pedro Awesome Customer Service!!

published

Pedro the man was helpful when I sought after a new car scanner giving me all the features and benefits to assist me. He was highly knowledgeable. What a Legend!

Product Quality
Customer Service
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Great service

published

My experience with Sydney tools silverwater has been great due to dealing with Ricky
Any body wanting customer service and some good deals ask for Ricky and he will definitely look after you
Thanks mate

Incentivised ReviewNo

do not buy any stuff from sydney tools at all

published

they don't have any responsible staff at all, and their aftercare service is really horrible horrible horrible, they just be a good person when they selling, you will found nobody to help you when you meet the problem about the tools faulty, they could let you wait over 5 months for a warranty repairing and will return you back with a same faulty tool

Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Jumin

JuminLane cove

  • 2 reviews
  • 4 likes

Horrible customer service for repair

published
Shop LocationSilverwater
Rob

Rob

  • 2 reviews

Great service

published

Dealt with Chris “the king” at Sydney tools silverwater. Gave me a great deal will never shop anywhere else. Hopefully his boss sees this !

Shop LocationSilverwater

Great work on the new site.

published

I was on the hunt for a new air compressor, I called a few places however value for money was not easy to find.
I jumped on to Sydney tools website and low and behold found a new compressor, I could have just simply paid for it however I placed a call and asked what was the best price, a price was agreed and paid for over the phone.
At the time of my purchase I was also injured and James and the staff although being busy kindly offered to lead it into my truck for me.

Great work all round.

Shop LocationSilverwater.
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Questions & Answers

best1inrenovation

best1inrenovationasked

NSW, Silverwater

hi i need dry saw

2 answers
Chris A.
Chris A.

Do not buy from them. You’ll never get your product and you’ll never get a response from customer service.

Totally agree

Get an answer from our members and Sydney Tools representatives

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