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Sydney Tools VIC, Carrum Downs

Sydney Tools VIC, Carrum Downs

4.1 from 9 reviews · View Statistics

Reviews

4.1

9 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    4.3 (9)
  • Return Claim MadeYes (0) · No (8)
  • Customer Service
    4.1 (9)
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great costumer service

published

Had Daniel help me out, was super helpful with my enquiry and did it with a smile on his face, thanks mate!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Fantastic Customer Service

published

Went in to get some tools and was helped out by Daniel, excellent customer service helped me out with all my enquiries and I even left with a really cool butterfly tool knife - will definitely come back here thankyou Daniel for your hard work

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationCarrum downs
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Michael

MichaelGreater Melbourne (Inner), VIC

Great service

published

We have worked in line with Jarred a number of times now, who has supplied our company with the correct tools and advice to get the job done right every time. Great customer service

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCarrum downs
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Customer service and range of tools outstanding!

published

Visited carrum store for the second time, Peter helped me with my list , made informed suggestions. Great service, very refreshing to buy from staff that know their tools ! Thanks again

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCarrum
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Rob

RobGreater Melbourne (Outer), VIC

Absolutely fantastic staff

published

John O'Hehir and all the staff at Sydney Tools have helped me so much in taking the time to set out my tool list never did I get this from Total Tools thank you John

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCarrum Downs
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Great customer service from ayden

published

Ayden at Sydney tools carrum Downs was only too happy to look for all items I requested and has followed up with service via email prices were reasonable great experience

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCarrum Downs
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Great service from Steve V as always!!

published

Dropped into Carrum Down today for the Milwaukee Day and was greeted by Steve as I entered the store. He was able to assist me with all my purchases and order in some additional items. Best service I have had in a tool store in years. Highly recommended.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCarrum Downs
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1 comment
Sydney Tools
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Steve

SteveGreater Melbourne (Outer), VIC

Terrible product and customer service

published

Bought $800 pressure cleaner, first time using it -20 min into a exposed agg' job and 2 plastic rummets blew out of the side and it scattered out oil everywhere and wheel fell off.[name removed] informed no refund policy, wouldn't give even a replacement so had to rush to Coates hire to finish job off. Consumer beware, will be going to consumer affairs regarding this !!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCarrum Downs
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Michael d

Michael dGreater Melbourne (Outer), VIC

terrible service

published

I have had a agp concrete grinder in for repair since sept 2018 , I have been told 5 or 6 different stories
as to why it hasn't been repaired .the latest being the guy doing the job has gone on holldays .In the mean time I've had to buy another one .The total time I've used this tool is less than one hour.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCarrum downs
See all answers
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Questions & Answers

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