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Sync Energy
4.8 from 32 reviews · View Statistics

Reviews

4.8

32 reviews
  • Value for Money
    5.0 (29)
  • Customer Service
    5.0 (29)
  • Timeliness
    4.7 (10)
  • Job Satisfaction
    4.8 (10)
  • Rates and Fees
    5.0 (11)
  • Installation
    5.0 (29)
  • Product Quality
    5.0 (29)
  • Return Claim MadeYes (1) · No (23)
  • Warranty Claim MadeYes (0) · No (23)
  • Purchase PriceA$3,518.71
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JEEMON

JEEMONMetropolitan Adelaide, SA

Quote from commissioning good performance reasonable price

published

Installed very correctly also small issue with installation people but all fix Electricians very friendly. himani is very good sale person also good follow up

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSeraphim 380W
System Size19.2 KW
Purchase PriceA$9,000.00
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Stephen

StephenWestern Australia

Very happy customer!!!

published

Job done in one day! All systems running perfectly. Cheaper compared to others who offer the same service. Electricians very friendly led by Kimy

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSeraphim 370W
System Size6.6 KW
Purchase PriceA$2,290.00
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MRUNAL

MRUNALMetropolitan Adelaide, SA

Wonderful Experience

published

Extremely satisfied with Sync Energy. Himani from sales was very helpful through out the process. Gave me the best product and the best price in market. Installation team was very professional and friendly. They arrived on time and explained me everything before installation. This is genuine local company, I have visited their office to sign the contract. Would totally recommend!

Value for Money
Customer Service
Timeliness
Rates and Fees
Installation
Trustworthiness
Product Quality
Return Claim MadeYes
Panel PurchasedJinko
System Size6.6 KW
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The reviewer stated that an incentive was offered for this review

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Frank

FrankMetropolitan Adelaide, SA

Wonderful experience

published

Completely happy and satisfied with product, price and service.

Himani was lovely to speak to over the phone, everything was organised very efficiently and our solar panels were installed within two weeks of accepting the quote. Great communication and correspondence via email and telephone.

The installers did an excellent job and were great to speak to, very friendly and professional.

Highly recommend Sync Energy.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSeraphim panels, Growatt inverter.
System Size6.66 KW
Purchase PriceA$2,690.00
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DEEPAK S.

DEEPAK S.Metropolitan Adelaide, SA

Excellent service

published

I got my Solar panels installed last week . From the point of sale service by Himani to Installation by 2 guys ( sorry don't remember their name ) the whole experience was excellent. Even after installation the follow up process with my energy company and sending compliance certificate was spot on.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSeraphim
System Size6.6 KW
Purchase PriceA$3,800.00
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Great Service from my 1st call to install

published

Himani was great. She answered all of my questions regarding my product selection. I've been kept informed by the team each step of the way. The installers were excellent, polite and friendly. Very happy with the price and service.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
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Basil Good

Basil GoodMetropolitan Adelaide, SA

I have no regrets with Sync Energy and would use them again

published

Sales staff were very helpful in providing information requested. They were very friendly and not pushy.
Installers arrived as scheduled and were very professional with their work, which was completed in a timely manner. Installation was on 3 August 2020 and so far I am happy with the power output and the performance of the inverter (Growatt MIN5000TL-X).

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSeraphim 330 (SRP-330-BMB)
System Size6.6 KW
Purchase PriceA$3,440.00
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Ilija gnjec

Ilija gnjecPerth

  • 2 reviews
  • 3 likes

Delivered on promises

published

ROGER at syncenergy was professional, to the point and helpful, the whole process was made simple and easy right from the first phone call. The installation was quick and faultless. I would definitely reccomend syncenergy from my experience.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchasedgrowatt
System Size6.6 KW
Purchase PriceA$2,700.00
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Great customer service and amazing products.

published

Very professional sales rep Himani had provided me with the useful product with reasonable price and the whole sync energy team was very supportive throughout, will recommend to all. Cheers

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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paul

paulMetropolitan Adelaide, SA

good service

published

Himani was very helpful and installer was very good. all went smooth and hope hassle free from here. installer was very helpful through the process and did a very good job

Value for Money
Customer Service
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchasedq cell 350
System Size6 KW
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Louise V.

Louise V.Metropolitan Adelaide, SA

Knowledgeable and friendly staff

published

We have quite a challenging building site and selecting the right solar system was difficult for us. Gavin from sync was very knowledgeable and patient in explaining the various options to suit our needs. Communication was excellent and service outstanding. We had numerous discussions 'out of hours' and Gavin was always patient and happy to address our questions and concerns. We couldn't have asked for more. Would highly recommend.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Perfect and great service

published

From the beginning Himani was fantastic with the whole process from start to finish. The installers on the day were experienced and professional. Great work guys! Would definitely recommend to others

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Charles

CharlesSydney, NSW

Perfect Tony!

published

It is worth for me to highlight this person, Tony Mountjoy, the professional sales guy that I deal with. He is well-communicate with, well manage, and understand my needs. Due to the 3 sides of the roof he proposed me Seraphim 6.6KW panel($300 cheaper than Longi) with Goodwe 3 tracker inverter. Initially I abit doubt until I did compare the generation with my neighbour who has Longi 6.6KW, + Huawei inverter where mine one about 6% effiency higher than my neighbour. I'm quite happy with the installer where they finished the job neat and tidy.

Value for Money
Customer Service
Installation
Trustworthiness
Product Quality
Panel PurchasedSeraphim
System Size6.6 KW
Purchase PriceA$3,899.00
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The reviewer stated that an incentive was offered for this review

Alex M.

Alex M.Perth, WA

If You're looking for Solar installers - speak to these guys

published
Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSeraphim 330W
System Size5 KW
Purchase PriceA$3,100.00
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Happy customer

Happy customerSouth East Queensland, QLD

Happy solar happy life, great job.

published

We’re very happy with installation, and the booking information given us by sales rep Roger, he was fantastic to deal with, I recommend his services for promotion. Thanks for everything.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSeraphim
System Size300 KW
Purchase PriceA$2,499.00
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Shem N.

Shem N.Hunter Region, NSW

Perfect!!

published

Tony from Sync Energy was great to communicate with and had the quotes to us in a timely manner, the installers came 2 weeks later. Did the job professionally and quickly and we can't be happier with the results so far. Thanks again Sync Energy

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedGroWatt and Seraphim
System Size9.9 KW
Purchase PriceA$4,954.00
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Perfect service

published

Really Happy with the service and lead up to install. Install day was vey good. Installers did a great hob and cleaned up after themselves. System was explained and app was connected.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSeraphim Panels
System Size6.6 KW
Purchase PriceA$4,290.00
See all answers

Great service and quick installation

published

The service was excellent when needed and solar price was by far the best I can possibly get. Would recommend to anyone who is looking to get solar.
Ask for gavin!

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedGrowatt
System Size6.6 KW
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Zac

ZacCentral, SA

Installed Excellent!!

published

The guys who installed them knew exactly what they were doing, did a great clean job, and explained it all very well. Thankyou very much, and if it all works great i will pass you guys onto any one that asks me.

Value for Money
Customer Service
Installation
Product Quality
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$3,300.00
See all answers

The reviewer stated that an incentive was offered for this review

Nitish

NitishSouth East Queensland, QLD

Perfect work highly recommended ⭐⭐⭐⭐⭐

published

Best price quoted then other solar companies and installed within week.no issue at all. Installation process was so good guys were really professional and happy with the service. 5star work

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
System Size6.6 KW
See all answers
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Details

CategorySolar Panel Installers and Solar Retailers
Clean Energy Council MemberNo
Solar Connection TypeGrid-Connected and Hybrid
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Solar Connection TypeGrid-Connected and Hybrid

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