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Sync Energy

Sync Energy

WA, NSW, QLD, etc... (See All)
4.9 from 375 reviews · View Statistics
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Reviews

4.9
375 reviews
  • Customer Service
    4.9 (349)
  • Timeliness
    4.8 (315)
  • Job Satisfaction
    4.9 (313)
  • Rates and Fees
    4.8 (303)
  • Installation
    4.9 (343)
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Great to have solar panels

published

Panel installation were good but the system will need to be checked for peak during summer months to see if it can export over 8kw for peak performance since it is a 13.2kW system.

Customer Service
5/5
Timeliness
4/5
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flora_tmc
flora_tmcPerth, WA

Excellent Service

published

Salesperson Martin was very patience and helpful; the installation process goes smoothly & efficient and the products are great and easy to use; pricing is very competitive. Overall experience is great!

Customer Service
5/5
Timeliness
5/5
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bilal a.
bilal a.Perth, WA

Great Satisfaction and Customer service

published

From start to end and follow ups, By Martin was delightful.Martin and the Instsllation team showed greatest level of professionalism and support.No rubbish left, after installation done on time even before the initial date .Extremely happy and recommending to other.Do go for a cheaper option to save few hundred dollars.

Customer Service
5/5
Timeliness
4/5
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Great job

published

Everything went smoothly and efficiently. Didn’t have to worry about a thing. Tristan was very helpful and thoughtful. I had problems trying to connect my phone even took time off to come help with this. Very happy customer thank you

Customer Service
5/5
Timeliness
5/5
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Ady M.
Ady M.South East Queensland, QLD

Best deal solar and fast installation

published

Can’t thank enough to Sync energy especially Martin for the solar installation at my place which was super quick and the installation was amazingly done on time . Thanks to Sync energy

Customer Service
5/5
Timeliness
5/5
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Mick
MickPerth, WA

Great service and product

published

The whole process was so easy, knowledgeable sales staff explained the products. The installers were punctual and explained the installation process in detail.
I am enjoying the savings in my power bills and would recommend this company from out experience.

Customer Service
5/5
Timeliness
5/5
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Fast prompt service and fast install

published

Easy no dramas at all very happy with how things went. Would highly recommend to any one in future looking to have solar installed on their home. Thank you so much

Customer Service
5/5
Timeliness
5/5
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Thien L.
Thien L.Sydney, NSW

Very good service. Martin was very helpful in the process

published

The installation happened quickly after you signed off. Martin was very helful. The installation team was nicr. Highly recommended. In general it was good price and good service. Im quite happy

Job Satisfaction
4/5
Rates and Fees
4/5
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Engagement and Installation

published

Be it initial registration, providing me the timelines for the installation as well as the actual installation process. Have had a great experience with the entire process and have been offered great price compared to the market

Customer Service
5/5
Timeliness
5/5
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Jun
JunMetropolitan Adelaide, SA
  • 2 reviews

Very wonderful service

published

Syncenergy is very good price and high quality service company in SA.
just waiting for installed my system and check electricity meter.
No issues with my solar system.
No worry, Enjoy and relax without electricity bill.

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Customer Service
5/5
Timeliness
5/5
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Sunny
SunnyPerth, WA

Best service

published

I called 6 solar companies looking for information and products. But sync is the only one company i fell happy with they service. I was consulted by Martin he is a very professional person in customer service even after solar installation done

Customer Service
5/5
Timeliness
5/5
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Kate C
Kate CMetropolitan Adelaide, SA

Straight forward easy process

published

Everything was done easy as breeze and the installation guy came up with the better layout. Relatively reasonably priced. The app interface is easy to read and is producing maximum electricity most of the days.

Customer Service
4/5
Timeliness
5/5
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The reviewer stated that an incentive was offered for this review

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Chris F.
Chris F.Perth, WA

Failed At Customer Service - The Area They Said They Excel At

published
Customer Service
1/5
Timeliness
1/5
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Simon
SimonPerth, WA

Installation completed on time and as expected

published

Installers arrived on time, informed what hey were doing and completed job efficiently with no mess or issues. Yet to determine cost savings in electricity bills over a period of time

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Customer Service
5/5
Timeliness
5/5
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Ananda Kumara
Ananda KumaraPerth, WA
  • 2 reviews

Excellent Service and Best Customer Care

published

The whole process was smooth and to the timeline. Ross has given us a great service and helped us to find the right product. I'm honestly recommending SYNC ENERGY to my friends and all others who would like to install solar.

Customer Service
5/5
Timeliness
5/5
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The reviewer stated that an incentive was offered for this review

Questions & Answers

jas
jasasked
Sync Energy

Hi,
What brand of panel do you normally install.

1 answer
Sync Energy
SYNC SERVICE TEAMSync EnergySend a private message

Get an answer from our members and Sync Energy representatives

Sync Energy

Details

Compare all 5 Sync Energy
Sync Energy WA
  • Award Winner 2022

Sync Energy WA

4.9
(153)
Sync Energy NSW
  • Award Winner 2022

Sync Energy NSW

4.9
(84)
Sync Energy VIC
  • Award Winner 2022

Sync Energy VIC

5.0
(9)
Sync Energy SA
  • Award Winner 2022

Sync Energy SA

4.8
(59)
CategorySolar Panel InstallersSolar Panel InstallersSolar Panel InstallersSolar Panel Installers
Clean Energy Council MemberYesYesYesYes
Clean Energy Council Recognition MemberMemberMemberMember
Solar Connection TypeGrid-Connected and HybridGrid-Connected and HybridGrid-Connected and HybridGrid-Connected and Hybrid
Compare all 5 Sync Energy
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