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Synergy Solar and Battery

Synergy Solar and Battery

1.5 from 10 reviews · View Statistics
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Reviews

1.5
10 reviews
5
(1)
4
(0)
3
(0)
2
(1)
1
(8)
  • Value for Money
    1.5 (2)
  • Transparency
    1.8 (6)
  • Customer Service
    1.8 (6)
  • Rates and Fees
    1.8 (6)
  • Product Quality
    1.5 (2)
  • Return Claim MadeYes (0) · No (1)
  • Warranty Claim MadeYes (0) · No (1)
  • Purchase Price$13,000.00
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hotkiwi
hotkiwiPerth, WA
  • 58 reviews
  • 35 likes

Synergy deliberately holds up the installation of my Tesla solar battery

published
Value for Money
2/5
Transparency
1/5
Jennifer F.
Jennifer F.Perth, WA

3c Feed in Tariff For Solar!?!

published

By far the worst in Australia and completely ripping off people with rooftop solar. It's outrageous when comparing to any other power company in the country. The WA grid should have been privitised and competition introduced decades ago.

Value for Money
1/5
Transparency
1/5
Woodvaliens
WoodvaliensPerth
  • 8 reviews
  • 4 likes

Synergy Solar WA are far less than honest (Solargain do the install)

published
Transparency
1/5
Customer Service
1/5
Happy surfing
Happy surfingPerth, WA
  • 3 reviews

Quick service

published

Phone as never had power in Au before team was super patient explained the system then got it set up ready to use that day with my solar added and explained how that also worked.

Transparency
4/5
Customer Service
4/5
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Sam
Sam
  • 2 reviews
  • 2 likes

Synergy works like government organisation and is very inefficient

published
Transparency
2/5
Customer Service
2/5
frank
frankSouth West, WA

Solar overload...

published

installed 6.6kw solar system in Busselton assuming what's not used goes to the Grid...because Synergy doesn't want all this backflow..it reduces the flow at their end..it in turn triggers my system to generate production in concert with the allowable uptake.. that business model includes overlooking the minimised "export kwh" by not crediting them on the bill/invoice.. not happy.

Transparency
2/5
Customer Service
2/5
Angie8
Angie8Sydney, NSW
  • 3 reviews
  • 7 likes

Not an honest provider - beware and avoid it

published

We move to our new 2 bed apartment on 17 September and received the bill for 20 days of $400. We did not cook, we did not have time at home to furnish. So our apartment is empty, no dryer, no washing machine, no fridge. And the bill is $400. We called them to resolve, they bargained the bill. Finally, agreed they did incorrect calculation and agreed the price to $66. But next day they sent us a letter with declining all the conversation, and advised they accepted for us to pay the amount by installment.

This is ridiculous and ripping off. This is unacceptable, how could a state owned company behave like this? Avoid them at all cost

If I have negative rating, I will give them.

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Nino
NinoSydney
  • 2 reviews
  • 4 likes

Solar system installation unsatisfactory, caused us damage in ceiling and we don't get enough benefi

published
ken
kensecret harbour
  • 5 reviews
  • 4 likes

Connecting solar

published
ken
ken
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Hidden Costs for Solar

published

Having just spend $6500 for a 2Kw solar system I get my first power bill after the intsllation and to my horror Synergy charged me for 458 units at 22.62 cents and credited me 162 units at 8.4 cents I undestod the tariff but before I went in to this I read the Syergy explanation of solar power feedin tariffs and nowhere did it say your input power will be credited when you import more than produced would I have known that trick I would not have botherd with solar so if you contemplate solar make very sure you are aware of this.

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Synergy Solar and Battery

Details

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CategoryEnergy Providers and Solar Retailers
Services ProvidedElectricity and Solar Feed-In Tariffs
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