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T&R Sports
3.9 from 146 reviews

See the Best Sports & Recreation Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
100
4 star
3
3 star
3
2 star
2
1 star
38

Sam J.

Sam J.Sydney, NSW

Worst experience

published
  • +2
Product Quality
Customer Service
Return Claim MadeYes
Store LocationSydney
See all answers

Excellent service and a price to match

published

I purchased a pool table from TR Sports after seeing they provided the best price. The follow up service was exceptional with fast shipping and up to date communication. I would have no hesitation in using them again or recommending their services.

Product Quality
Shipping
Return Claim MadeNo

Great service and super quick shipping!

published

Great interaction and easy website to navigate. Also great selection, also liked the low price on tr sports! Super quick shipping. Ordered it Friday afternoon and it was on my door step Monday morning! Not much more to say really, just a great experience end to end.
Price, speed of shipping

Product Quality
Shipping
Return Claim MadeNo

Fantastic company

published

It is great to deal with a company that does what it says it will do. A wide range of sports goods at very competitive prices. Fantastic personalised service, goods delivered promptly, I ordered a pool table and install service, they did splendid jobs, exactly what I wanted. I'll definitely use them for all my sports need.

Product Quality
Shipping
Return Claim MadeNo

Fast delivery, product as described.

published

Wasnt sure about this company at first as i hadnt bought anything thru them before. Pleasantly surprised. Fast delivery. Ordered on Wednesday, delivered Friday morning to my address. Great customer service, really appriciate it.

Product Quality
Shipping
Return Claim MadeNo

Leah

Leah

  • 2 reviews
  • Verified customer

Lied to repeatedly re ETA

published

Ordered an air hockey for sons birthday which should have arrived aug 15. Contacted to say item would be "late". When I said I would need to cancel the order if it could not arrive in time for my sons birthday, I was repeatedly lied to re ETA. Just strung along to prevent me from cancelling the order. Last promised date was yesterday - didn't arrive. Company not answering emails now. Left with no gift for my sons birthday today. Disgraceful company

Product Quality
Return Claim MadeNo

Excellent online service

published

I purchased a luxcury dinning pool table online from T&R SPORTS. I had requested delivery and installation service, and had a call from one of their staff to organise delivery and install. I really like the idea of combination dinning table and pool table, and the table itself is brilliant. The staff member went above and beyond to help us with the purchase and I couldn't be happier with the level of service and support we received.

Product Quality
Shipping
Return Claim MadeNo

Jas

JasGreater Melbourne (Outer), VIC

  • 2 reviews

Missing parts

published

An order was placed for a TT set and i was called to advice that the last unit in stock was damaged. So they sold me the next one up and I paid the difference. Upon delivery, there were parts missing. I was promised that pasts will be dispatched from Sydney and i was given a tracking # which does not exist, I called the office and had to explain, repeat everything again. They did not know what I was talking about. Current status, they will check and advice.

Product Quality
Return Claim MadeNo

Awesome. Service was fantastic!

published

I purchased a trampoline through TR SPORTS 2 weeks ago. Customer service was great. The trampoline was a gift for my kids, and they absolutely loved it. Would highly recommend T&R SPORTS!

Product Quality
Shipping
Return Claim MadeNo

Perfect. Better than expected

published

This is my first time buying sports stuff online, but the whole experience thanks to TR Sports has been so simple, transparent and perfect. The detail in the framing and finishes look brilliant - better than I could ever have imagined. Thanks so much for your professional service and care from immediately after placing the order to the perfect delivery. I know there is only one place I will be coming again for sports stuffs. Great job and thanks so much.

Product Quality
Shipping

HK M.

HK M.Sydney, NSW

8' MDF Pool Table is Terrible

published

The 8 foot MDF Pool table is cheap and poorly constructed. Assembly is difficult given the lack of guide holes and alignment leaving you to guess where you should insert the screws and eventually resulting in a misaligned table top and varying hole sizes - NOT great on a pool table. Avoid buying if you want a pool table you can actually play pool on

Product Quality
Return Claim MadeNo

Excellent product, customer service and timely delivery

published

I was very happy with the customer service (they went above and beyond), the product and the timing of the delivery. I purchased a trampoline for a birthday gift, which was delivered in time for the birthday. The product was perfect. All queries I had were addressed promptly and in a friendly manner. I could not be happier with TR Sports!

Product Quality
Shipping
Return Claim MadeNo

Jason.H

Jason.HSouth East Queensland, QLD

Genuine Experience

published

T&R Sports Online were excellent to deal with, communication, delivery and the product purchased was of high quality
The staff was very helpful.
A genuine sealer offering genuine products
extremely happy with the experience
Will come back!

Product Quality
Shipping
Return Claim MadeNo

Best price for sports stuffs online and awesome customer service

published

Have purchased multiple times from these guys.
Pricing is often the best Aussie wide online.
The product was easy to order and arrived on time with no fuss. The pricing was competitive and have recommend tr sports to my friends.

Product Quality
Shipping
Return Claim MadeNo
kym.robey

kym.robeyMetropolitan Adelaide, SA

  • 2 reviews

SO far...I have nothing good to say as my pool table is still a pile of wood pieces!!

published
Product Quality
Shipping
  • Verified customer

Brilliant would highly recommend

published

Highly recommend
I read the reviews hesitant to order but I emailed tr sports direct and got an quick response so I proceeded with my order hoping for a good experience and they provide free delivery to my great surprise shipping was very quick to arrive.
The quality is fantastic and would highly recommend your company to all of my friends.
Thank you for all of your help!!!

Product Quality
Return Claim MadeNo

Amazing! Best gift for kids!

published

I love my T&R SPORTS trampoline. Honestly, one of the best purchases I’ve made. The quality is excellent, this is the second time I bought sports stuffs from here. Really appreciate it! I would highly recommend t&r sports to anyone.

Product Quality
Shipping
Return Claim MadeNo

Excellent Service, Quick Delivery

published

I couldn't have asked for better service. Great priced pool table and good quality, Highly recommend, safe and quick delivery (within 3 days), clear communication, polite and helpful staff. Thanks, we will shop with you again.

Product Quality
Shipping

  • Verified customer

Highly recommended

published

Very good service I have received from T&R sports, have ordered a couple of things and am very happy with the quality of them can highly recommend, a lot cheaper than elsewhere, very good quality.
Will recommend to my families and friends.

Product Quality
Return Claim MadeNo

Utterly appalling customer service - not to be trusted at all!

published
Product Quality
Return Claim MadeNo

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Questions & Answers

jim

jimasked

how hard is it to put the pool table together?

2 answers
Mer 58
Mer 58

We paid the extra and had in installed - they were efficient and very polite. Great job!!

kym.robey
kym.robey

Ridiculous! Mine is a pile of wood still, after a week. When I emailed them and asked about assembly they replied that it was too expensive and I should find a local handyman!!!! Crazy!!


Toby

Tobyasked

What is the approx cost to refelt and do cushion on 8 by 4 slate pool table both delivered for repair or at home repair

No answers

Get an answer from our members and T&R Sports representatives

Details

T&R Sports Online store

T&R Sports Online store

3.5
(20)
T&R Sports Physical store

T&R Sports Physical store

1.0
(1)
CategoryOnline Shops and Sports & Recreation ShopsPhysical Shops and Sports & Recreation Shops

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