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T&R Sports
3.1 from 88 reviews

See the Best Sports & Recreation Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
43
4 star
2
3 star
2
2 star
2
1 star
39

Awesome delivery service!

published

Ordered a spring pad cover separately in the same week as the trampoline. Was a matter of days before I received both of them together in one delivery without having to wait any longer.

Product Quality
Shipping
Return Claim MadeNo

Amazing Product

published

Just received my rainbow coloured trampoline. Have to tell you it looks amazing, my kids love it. Excellent product. I will 100% be using you again and recommending to everyone I know. Thank you so much.

Product Quality
Shipping
Return Claim MadeNo

Amazing Service

published

Just got my pool table and the installation team was splendid. Your service and professionalism is undeniable. They even called in advance to confirm the when we are available. Thank you so much. Will shop with T&R Sports again and definitely recommending to everyone I know.

Product Quality
Shipping
Return Claim MadeNo

Genuine Product

published

T&R Sports were excellent to deal with. The communication, delivery and the product purchased was of high quality. A genuine seller offering genuine products. Extremely happy with the experience with T&R Sports.

Product Quality
Return Claim MadeNo

Unhappy

UnhappySouth East Queensland, QLD

  • 2 reviews

DO NOT PURCHASE

published

Buyers beware!!! We purchased a trampoline they tried to charge us additional freight. We got it and it took forever to set up. Found out the net was too small for the frame. Contacted them and heard nothing but tell them a part number so I asked them to call and said I would return the entire thing. No response. Nothing.

Product Quality
Shipping
Return Claim MadeNo

Sam J.

Sam J.Sydney, NSW

Worst experience

published
  • +2
Product Quality
Customer Service
Return Claim MadeYes
Store LocationSydney
See all answers

Leah

Leah

  • 2 reviews
  • Verified customer

Lied to repeatedly re ETA

published

Ordered an air hockey for sons birthday which should have arrived aug 15. Contacted to say item would be "late". When I said I would need to cancel the order if it could not arrive in time for my sons birthday, I was repeatedly lied to re ETA. Just strung along to prevent me from cancelling the order. Last promised date was yesterday - didn't arrive. Company not answering emails now. Left with no gift for my sons birthday today. Disgraceful company

Product Quality
Return Claim MadeNo

Jas

JasGreater Melbourne (Outer), VIC

  • 2 reviews

Missing parts

published

An order was placed for a TT set and i was called to advice that the last unit in stock was damaged. So they sold me the next one up and I paid the difference. Upon delivery, there were parts missing. I was promised that pasts will be dispatched from Sydney and i was given a tracking # which does not exist, I called the office and had to explain, repeat everything again. They did not know what I was talking about. Current status, they will check and advice.

Product Quality
Return Claim MadeNo
HK M.

HK M.Sydney, NSW

8' MDF Pool Table is Terrible

published

The 8 foot MDF Pool table is cheap and poorly constructed. Assembly is difficult given the lack of guide holes and alignment leaving you to guess where you should insert the screws and eventually resulting in a misaligned table top and varying hole sizes - NOT great on a pool table. Avoid buying if you want a pool table you can actually play pool on

Product Quality
Return Claim MadeNo
kym.robey

kym.robeyMetropolitan Adelaide, SA

  • 2 reviews

SO far...I have nothing good to say as my pool table is still a pile of wood pieces!!

published
Product Quality
Shipping

Utterly appalling customer service - not to be trusted at all!

published
Product Quality
Return Claim MadeNo

NeillH

NeillHSouth East Queensland, QLD

Would never buy from them again - zero stars if I could

published

Bought a trampoline in December as a Christmas present for my children. Arrived today - 13th March. The item was NOT in stock in Australia. After numerous emails and apologies I was told it arrived but would cost another $180 to have it delivered (original listing was free delivery), because it was too big for their normal courier service. At this point (February now), I said I want a refund. They then said I didn't need to pay delivery and it would be delivered next week.

Return Claim MadeNo

Andylee

AndyleeNorth Queensland, QLD

  • 2 reviews

Appalling customer service...…….THUMBS DOWN x100

published
Return Claim MadeNo

Diklay

Diklay

  • 2 reviews

Damaged goods no help from customer service- NOT RECOMMENDED!

published
  • Verified customer

I am disgusted by the service or lack of i should say.

published
tims28

tims28Sydney, NSW

  • 9 reviews
  • 17 likes
  • Verified customer

SELLING ITEMS NOT IN STOCK

published

  • Verified customer

Terrible service

published

I purchased item off eBay. 4 days after item was marked as sent, I receive a phone call saying that it was out of stock. This was also 1 day after expected delivery date.
Different colour was delivered 2 days later and there was only 1 man delivering the item. He couldn’t get it off the truck so I had to help. It ended up falling on my leg leaving a lump and bruise.
I called the company and they said that they call everyone to tell them that only 1 man delivers so will need help. This isn’t true as I didn’t receive any phone call.
Terrible service all round. Won’t be purchasing here again.


  • Verified customer

Easily the worst company in Australia I have ever dealt with

published

  • Verified customer

Basketball stand

published

Purchased basketball stand from T & R sports within 2 months the item has deteriorated badly, Listed price was $1099 special price was $400 we thought we where buying a good quality product. When i asked for refund / replacement they have been so difficult only offering refund if i return product. This is at my expense of $350.00 really how fair. I am currently listed to attend court with this company to try and get a refund..poor customer service. Would never purchase again from them. Be wary.


VijayaA.

VijayaA.blacktown

  • Verified customer

This is a decent table for family use...

published

Just perfect for our family.The delivery was on time. The packaging was nice and easy as were the directions. The process overall was super simple. You'll need a couple pliers or wrenches to tighten the bolts but that's about it. It can store away really easy as you can put the tables at 90 degrees and roll them away. We haven't stored them as we've been busy enjoying them, but I tested it out and it was very simple to do. We play a bunch now and are really loving it.


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Questions & Answers

Marsha S.

Marsha S.asked

Is the 48" cue/bumper pool sticks actually 48"? We purchased them from Amazon and they say that they are 48" on the sticker on the bag; but when you put them together they are 58". Thank you for your quick response. Marsha Shank

No answers

Steven

Stevenasked

With the primo 16mm table tennis is the table in 2 or 4 pieces? Thanks

No answers

jim

jimasked

how hard is it to put the pool table together?

2 answers
Mer 58
Mer 58

We paid the extra and had in installed - they were efficient and very polite. Great job!!

kym.robey
kym.robey

Ridiculous! Mine is a pile of wood still, after a week. When I emailed them and asked about assembly they replied that it was too expensive and I should find a local handyman!!!! Crazy!!


Get an answer from our members and T&R Sports representatives

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