Tempur Ombracio
VerifiedMPN: TAU2005M37 reviews
They have changed the foam for the worse. My wife has a version of this pillow from 10 years ago that has a beautiful soft feel with no issues with foam distribution. I bought a second once last year to match but it is now terrible. The foam shifts within the pillow resulting in thin spots and thick spots within weeks. It gets so thin in places… Read more
that there is no foam left. Tempur tells you to massage the foam back into place but this doesn’t work for more than a couple of nights. Don’t waste your money!
We bought 2 of these in the new advanced smart cooling design. We explained to the Harvey Norman sales specialist in bedding, that we both have injured necks and need good support and we are side sleepers due to the neck issues. We live in QLD and we have a Tempur mattress, so we use very little bedding to keep us from overheating. We were… Read more
recommended the Tempur Ombracio with advanced smart cooling technology. We were told that there was a 90 day comfort guarantee. We slept with the pillows for 8 weeks, used them as back rest cushions and rolled the pillows repeatedly, ( as recommended by Tempur to activate the cells ) and then gave up on them. They squashed down to nothing when trying to sleep, providing no support for our neck or head. The foam would actually move from one end of the pillow to the other, so we had to keep rotating it throughout the night. We were getting broken sleep due to neck pain and waking up with a stiff aching neck. The smart cooling technology ( which claimed by Harvey Norman on their website, as • Advanced SmartCool technology provides a gentle cooling effect for a consistently cool sleep ) is cool when you touch the pillow with your hand, with no pillowcase protector or pillow case on it, but was no cooler than any other Tempur or other branded pillows that we have had in the past. It’s a gimmick! We called both Harvey Norman and contacted Tempur, to raise our complaints, and were told by both Companies that the pillow is only cold to touch by hand, when bare, and we need to keep using it as a cushion until we then get the comfort we need. We were also told that it would take longer than 8 weeks of sleeping on them for us to adjust to them. And of course the original pitch of a 90 day comfort guarantee, doesn’t exist. Very unhappy that we are now stuck with 2 very expensive back cushions after being repeat Tempur customers of both mattresses and pillows, for the past 11 years.
Tempur Ombracio manufacturing issue hardly any filling causing headaches and pain – The pillow has been manufactured with a flaw and has not been provided with enough filling to support the users head. Unlike previous pillows in this range the latest version has not enough foam and when the user lays on it they are lying flat on the mattress with the foam at the side of the pillow.
Reviews with attachments
Overpriced and no difference between therapeutics ones – The pillow is overpriced but okay and I didn’t find huge difference between this and my orthopaedic ones. The shape is super annoying since I had to buy the spare cover and protector at almost same price as the pillow which is outrageous. You can’t get other cases or protector due to the shape. The protector makes the pillow lumpy since it’s so… Read more
tight at the corners and I wasted so money on it. I’m taking it off tonight as it’s too lumpy. Very disappointing.
Positive reviews
Where have you been all my life – Wow, just wow. Out of the box I was suspicious as the pillow seems quite low in the middle but it is just brilliant. I am predominantly a side sleeper and sometimes back, this pillow cradles your head in both positions and I find I have a much more restful sleep and wake up less and snore less according to my partner. Show details · 1
Love it! – I bought this pillow 5 years ago and can’t sleep on anything else! It’s small enough to take travelling, just a little heavier than most pillows. I purchased 2 of the pillowcases with it, and despite other reviews on here, they do fit fine, but initially can just be a little awkward to get on because of the shape of the pillow. The pillow cases,… Read more
although expensive, are excellent quality and mine are still in great condition! After 5 years, the foam inside the pillow is starting to break down, which is a little disappointing as I expected it to last longer for the price, but nothing lasts forever I suppose. All in all, a great pillow for me as a tummy sleeper, and I would purchase again.
Pillow has been great – I loved this pillow as it is great whether I sleep on my stomach or side but after a few years I’m finding it is breaking apart through the middle making it uncomfortable. Not sure if I will purchase another yet as I expected it would last longer for the price. The pillowcase is expensive and useless. So small that the seam split. The pillow protector is a better fit and that is what I use as a pillowcase although it is rather ugly. Show details
Negative reviews
Terrible, goes flat in the centre – Dont waste your money. Terrible pillow. I was recommended by the store for my bad neck.Shredded memory foam goes flat in the middle and your head ends up on the mattress. As i have cervical radiopathy this is agravated my condition Returned for an exchange. Happened with the second pillow as well ( within weeks of using it) . I was told my head… Read more
must be too heavy ( i am a 5'4" female), and refused a refund or exchange. Dont waste your time or money
Hi there, thank you for getting in touch. We're sorry to… Read more (+1 reply)
new pillow no where near as good as the old – The original pillow was higher than the new ones which I find too low for a side sleeper. I have a bad neck and found the old size pillow to be very good for me. Unfortunately they are not made to last and for the price this is very disappointing as they are very expensive. Tempur need to bring back the weight and height of the old ombracio pillow Show details
Great pillow, terrible pillow case – I love this pillow, it's amazing but the case doesn't fit and for $150 I would have expected more! I contacted Tempur and they told me to contact the company I purchased through. So I contacted forty winks and they contacted Tempur who said they haven't heard it be a problem before (really doubt that, just read the reviews here). So I'm stuck with a $150 pillow case that doesn't fit and a company that won't fix the problem. Show details
Recent reviews
Best pillow ever – I bought two of the Tempur Ombrcio pillows and love them. I can't say the same for the pillowcases. They are way too small for the pillow and soooo expensive. They need to reinvent the cases and make them a bit bigger and less expensive. I badly need new cases but no one seems to sell them anyway. maybe they should sell the pillowcase pattern with the pillows so we can get them made. Show details
Second Helping – I bought the Ombracio on a whim some years ago. When I decided to ditch the custom pillow cases (awful and almost unavailable now) for queen size cases (to colour match my bed linen) that I shorten to fit the width, the pillow became far more malleable to my desired sleeping position which is odd - not quite stomach, not quite side, and this… Read more
pillow supports this very well. I have a problem with most pillows in that I am aware of my heartbeat when I pull the pillow into the crook of my neck. This doesn't happen with the Ombracio because of its shape. Yes, it's expensive but you spend a small fortune on a mattress without considering how important a good pillow is to go with it, particularly if you have historic back and neck issues like me. I will be replacing it with another Ombracio as and when the time comes.
This is the best pillow I have ever owned – The cross shape is perfect for my sleeping position (tummy with one arm above my head). After three years I am about to buy my second one because I CANNOT LIVE WITHOUT IT. Yes, the pillowcase is a bit of a battle to get on, but worth it. Unfortunately they only come in white but I bought two and Napisan one while the other one is on and vice versa. After three years they still look like new. Show details
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Life saver! – 3 years ago, I bought the most expensive pillow I've ever discovered in my life, the Tempur Ombracio! Aside from having to remortgage your house to afford one, weighing a ton and the pillow cases being quite a workout to get onto the actual pillow, it has been a lifesaver. As a side/tummy sleeper who has always had to deal with their shoulder… Read more
crushing their pillow, this pillow is a game changer. Make the pillow cases cheaper and slightly bigger and I will give this pillow a 10/10!
Waste of money and the pillow case a rip off – I’m a stomach sleeper and have been looking for a good pillow for this type of sleeping position. I bought the Tempura ombracio and for about three weeks it was okay but not great. After a month I found it uncomfortable and bought a better support pillow ( Stacks cheaper) on the market. Tempura is way overpriced and please don’t get me started on… Read more
the rip off they charge you for a pillow case. Considering the price of the pillow, it should be thrown in. Tempura just being Greedy and scamming more money out of customers. Do yourself a favour buy another support pillow at a reasonable price. This does not do what it is marketed as. Buyer beware!
Hi, Jenelle. I’m sorry your experience hasn’t been as… Read more
Perfect pillow! – For someone that sleeps on their side and stomach, this is the best pillow and was worth every cent! Only issue im finding is replacement covers - i constantly was the one i have by hand and air dry. Show details
Could not get comfortable – I have always been a stomach/side sleeper, and have historically used the flattest, oldest pillow I could get my hands on. Lately, to sleep on my stomach I haven’t been using a pillow at all. Decided to try this pillow out after great reviews- expensive, but I was desperate for a good night’s sleep without lower back and neck pain. I used it for… Read more
about a week and found my pain increased and my head and neck bent at a very awkward angle. I went in to a store where they sell these and they said to have it half under my chest as well.... nothing helped. It made the strain on my lower back worse than when I went without a pillow because now my neck/head was approx 20 degrees flexed up from the line of my spine. Perhaps it’s because I have a large chest?! I ended up giving it to my best friend (also a stomach sleeper who currently doesn’t use a pillow either), hoping she has more luck.
Hi, Christina. I'm sorry you haven't had the expected… Read more
Tempur Ombracio pillow excellent, case can be better – Bought this not cheap, but excellent pillow when I first went to Melbourne, but the $99 case too fitting. Hopefully Tempur will make the updated case to complement this excellent product Show details
Love my pillow...9 years on – My partner and I lashed out 9 years ago and bought one each. They were expensive back then! I was terrified of spending so much on a pillow....however, it's been money well spent. This is the only pillow I have use for the past 9 years! It is now going all soft and squishy and not at all supportive anymore, so I'm on the path for a new pillow. Hopefully, they are still just as good....don't they have a 10 year warranty?! Show details
Great at first, too hard in winter – We bought our pillows in summer and they were wonderful to sleep on. However over time they have become less comfortable and in winter are too hard. I now have to heat mine up before bed so that it is soft enough to let me get to sleep. It is also getting difficult to get it even from top to bottom, as it bunches up at the top. Like other… Read more
reviewers, I was very irritated about the too small pillow cases and have to wrap mine in something else instead. My neck problems have returned, so time to find a different pillow, I think.
The best pillow for neck pain – I have been using this pillow now for 2 years. I purchased 2 for one. My neck problems are almost non existent. My only concern is that the pillow cases purchased with the pillows are too tight for the pillows and need tp be made with more width all round the pillows. Hopefully the manufacturers will listen Show details · 1
Love the pillow! Wasted money in purchasing cases though – I recently purchased two top of the line Tempur beds and after road testing the mattresses I went back to purchase two Tempur Ombracio pillows. These are the best pillows I’ve ever slept on. I’m a side and tummy sleeper as I fall asleep but often wake on my back in the morning. These pillows are perfect for me. So comfortable and they mould to… Read more
my head, neck and shoulders.
However, this was not my initial experience. I purchased four, yes four! Specially designed Tempur pillowcases at the cost of an arm and a leg but they must’ve shrunk in the wash as they are so tight fitting and make the pillow feel like it’s all squished in, resulting in terrible neck aches and back aches. At such a high cost, I would’ve expected more from a pillowcase made specifically to fit said pillow. It just doesn’t look as tidy with a regular pillowcase on it.
I’d recommend this pillow 100% but stay away from the pillow case until Tempur can make one that fits.
Find out how Tempur Ombracio compares to other Pillows
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Great pillow but disappointed by the pillow case – I bought this pillow today along with a matching pillow slip - luckily on sale so it only cost me $60 for one pillow slip instead of the retail price of $100! However after washing the pillow slip by hand and drying on the line the pillow slip is too tight for the pillow and makes the pillow creased and lumpy. I am very disappointed and will be… Read more
contacting the shop I purchased it from as I do not think that the pillow slip is fit for purpose if it is too small for the pillow. Very disappointing to have issues when I’ve just spent $300 on one pillow and one pillow slip.
Hi, Thanks for your review. Great to hear you are… Read more (+2 replies)
Incredible support – Recently purchased two of these after making the "mistake" of trying one whilst testing potential new mattress. The mistake being I fell in love with it immediately. Great pillow for us stomach sleepers. For a case I just use the traditional ones which leave overhang. They are on the pricey side- but managed to get two for $170 or so when buying a King Mattress. Love this pillow! Show details
Tempur on radio pillow – I love my pillow. I find it very comfortable. I didn't like the pillowcase that can be purchased for it. I found it too tight and stopped the pillow from softening into position properly. I find it better just to slip the pillow into a European pillow case and fold any extra fabric underneath the pillow. The pillow soften with body heat. It will feel firmer in cooler weather. Just lie on it for a few minutes and it will warm and soften. Show details
Worst pillow ever – This pillow is the most uncomfortable pillow we have ever used. My wife just HAD to have it when we bought our new bed and now she refuses to sleep on it. When she makes the bed in the morning (I'm already at work when she gets up) she put's it on my side and steals my pillow. I accidentally just laid on it and remembered how disgusting it is… Read more
which prompted me to write this review.
It's heavy, hard and doesn't recover it's shape. Worst $300 I've ever wasted. What's wrong with you people who rated it a 5??
Hi, Chris. It's a terrible shame your Ombracio pillow… Read more
This is a fantastic pillow, so happy with my purchase – I recently purchased this pillow whilst I was testing the tempur beds. My sleeping patterns vary throughout the night, I start by going to sleep on my stomach/side and I love the way that the pillow allows your shoulders to fit without taking away the support for your neck, this is also the case when I wake up on my back, there is so much support… Read more · 1
for your neck no matter which position you sleep in. I have purchased many expensive pillows over the years such as latex, memory foam etc.and I find that the Ombracio offers full support from the shoulders upwards. I cannot wait now until I complete the ensemble with the tempur bed that I have purchased.
The pillow it's self is ok but you cannot get a pillow case – Pillow it's self is ok however, most of the stores that sell the pillow don't sell the pillow case. It took a lot of phone calls and looking online to find the tempur pillow case and it's extremely expensive for one pillowcase. I had to drive for an hour to pick one up and when I got home it didn't even fit the pillow well. It caused it to bunch… Read more
up and crinkle. Because it made the pillow so tight it wasn't comfortable anymore.
I contacted tempur and they were extremely unhelpful considering they make both products and exploit you when buying the pillow case cause there are no other options.
Tempur contacted me again and decided to offer me a new pillow case which I think it very good… Read more
Awesome maternity pillow – I have been looking for a maternity pillow and came across this one. I am a side sleeper and have been using a regular pillow for support. As soon as I tried this One in the shop I didn’t even hesitate to buy it. I had the best night sleep last night. I’m only half way in my pregnancy and I know this pillow will be my best friend as I get bigger and even more uncomfortable. Love it! Show details · 1
Too firm not worth the price – I bought this because I have scoliosis and neck Arthritis and I was looking for a supportive pillow. It has been 2 weeks now and it's still too hard and high for me (back sleeper). It might be designed for only tummy sleepers but the lady at the shop guaranteed it was for any position. Unfortunately it was a waste of money, very uncomfortable and not worth the price. Show details
Hi, MrsIsa. In this case, you're exactly right! The… Read more (+3 replies)
It is the best investment I have ever made toward my health! – I was suffering from migraines and vertigo and such intense neck and shoulder pain anf have spent alot on therapies. Im unsure if its a coincidence but since sleeping on this pillow they have gone. I actually sleep now. Although expensive for the authentic one..its definitely worth the money Show details · 1
Worth the money! – Best pillow I have ever purchased. Will never buy cheap pillows again. Normal pillow cases fit this shape pillow so no need to buy the custom made one. Highly recommend! Show details · 1
Cannot live without this pillow! – Fantastic pillow. Great for fibromyalgia sufferers who move around a lot to get comfortable. Took a few weeks to get used to it but now could not be without. Supportive but not too hard, just perfect! Show details
amazing pillow...at first – excellent pillow, especially if you are a side sleeper. I wasnt sure it was right but the pain in my neck and headaches have almost completely gone since i started using it. I am a side and back sleeper so i guess it works for both. Only down side is finding covers for it. firstly because they are expensive and secondly because there are very… Read more
limited colours available.
Over time have discovered that the back sleeping on it does not work at all. I have let my daughters try it, but they think it feels like they are sleeping on a bag of wet sand. So now it is a very expensive guest pillow.
Great quality – The comfort that I get with this pillow is amazing, I really had an amazing sleep every time since I bought it. Show reply
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Hi there, thank you for getting in touch. We're sorry to… Read more (+2 replies)