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Terry White Chemmart

Terry White Chemmart

Online store, Physical store
2.4 from 9 reviews

Reviews

(3)
(0)
(0)
(1)
(5)
  • Product Quality
    3.0 (2)
  • Return Claim MadeYes (0) · No (2)
  • Customer Service
    1.0 (2)
Anonymous16

Anonymous16South East Queensland, QLD

Makes me feel like they care about my health

published

Once opening the website, you are hit with a duo of white and green colours. The site feels clean and makes you feel as though they care about your health

Product Quality
Return Claim MadeNo
TREVOR S.

TREVOR S.South East Queensland, QLD

  • 4 reviews

Website not user friendly!

published

Their website is one of the worst for navigation and trying to find products. The search button should be at the top of the page.
Try typing in a product, it will tell you no result, although I know they sell it.

Gave up in the end!!

Return Claim MadeNo
Raj

Raj

  • 2 reviews

Poor service and overpriced

published

I just had a flu jab on Saturday 11/05/2019 and this was charged at $24.95. Your website is advertising for $19.95.
No one at the pharmacy mentioned about the upfront cost before jab. Also, I was not given any paperwork regarding the vaccine. I guess it is mandatory to provide vaccination advice. I always received this in previous years. The staff was too busy to listen to the customer and my overall experience was horrible. Unfortunately, I need to write a lot of reviews against TerryWhite's horrible service in the area.

Go to Chemist Warehouse you can get the vaccination is $12.99. (half price)

Customer Service
Product Quality
Store LocationBelmont forum
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Nelson

Nelson

  • 2 reviews
  • 1 like

5 stars for the Pharmacist but 1 star for the chemist dispensary

published

Terrible and rude old lady when she couldn’t pronounce patient’s name properly and humiliated me by saying I wasn’t listening!! I know it’s Sunday and it’s Mother’s Day and I am sorry she has to work, but if she had decided to take the shift I’d advise she should to put up with it and be professional or else she should quit! There are still a lot of people out there happy to take her job. Even the pharmacist himself felt bad and had to apologise to me and dispense the medication himself.

Customer Service
Store LocationMawson Lakes Central

Breach of Privacy in Dandenong Store

published

The Pharmacist discussed personal details from my Medicare card with another customer in front of me while I was waiting for my medicine.
He only stopped when I insisted he only address myself.

Maddy

MaddySan Remo

  • 5 reviews
  • 1 like
  • Verified customer

Lovely staff, very helpful

published

Terry White Chemmart staff are always helpful and friendly. They are well set-out chemists, with lots of great services such as medicine checks & reviews and free blood pressure checks.

Review collected in partnership with Terry White Chemmart

Who do the staff think they are

published

I entered the store, not only did they ignore me for 15 minutes but laughed at the customer before me and the lady called all the staff over to laugh at his script

Rosie

RosieRichmond-Tweed, NSW

  • 21 reviews

NO NO NEVER AGAIN

published
barb

barbGreater Melbourne (Outer), VIC

  • 8 reviews

Excellent free advice

published
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Questions & Answers

Ann C

Ann Casked

Online store

Will Terry White home deliver medications if prescriptions left permanently in their care.

No answers
Ann C

Ann Casked

Online store

Will Terry White Chemmart home deliver if prescriptions are left permanently with them.

No answers
Tess

Tessasked

Online store

How to obtain Prescription medication whilst self-isolating

2 answers
Anonymous16
Anonymous16

Some stores walk out to your car to give you your prescription. All other stores have special waiting areas secluded from everyone and a there is a strict 2m distancing rule

Tess
Tess

Thanks but that doesn't help that we can't leave our home as in isolation.

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