Terrible and rude
We purchased a product from The Baby Gallery which has turned out to be faulty or does not work as described on the packaging.
When we requested a refund we were told no and the product works fine but they couldn't demonstrate to us that it did.
I thought as a consumer we had better rights but The Baby Gallery doesn't believe in following warranties or customer service.
They are happy to take your money but won't help when their product is faulty!
This store is truly an abominable place to purchase baby goods. They're happy to see you any product, but are difficult to deal with if products are faulty or don't work. They don't offer refunds and are rude when issues arise. Please spend your money elsewhere, this business is terrible.
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