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The Baby Gallery Physical store

The Baby Gallery Physical store

1.0 from 2 reviews

See the Best Mother & Baby Shops in 2019 as rated by Australians on ProductReview.com.au.

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AAB

AABMelbourne

  • 7 reviews
  • 6 likes

Terrible and rude

published

We purchased a product from The Baby Gallery which has turned out to be faulty or does not work as described on the packaging.

When we requested a refund we were told no and the product works fine but they couldn't demonstrate to us that it did.

I thought as a consumer we had better rights but The Baby Gallery doesn't believe in following warranties or customer service.

Product Quality
Customer Service
Return Claim MadeYes
Store LocationClayton
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1 comment
AAB
AAB

The Baby Gallery eventually provided a store credit.


They are happy to take your money but won't help when their product is faulty!

published

This store is truly an abominable place to purchase baby goods. They're happy to see you any product, but are difficult to deal with if products are faulty or don't work. They don't offer refunds and are rude when issues arise. Please spend your money elsewhere, this business is terrible.


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CategoryMother & Baby Shops and Physical Shops
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