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The Blinds Place

The Blinds Place

The Blinds Place
4.8

81 reviews

Positive vs Negative
96%4%
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81 reviews
5 Lorraine Sibraa  · Very satisfied – Professional, polite, informative and a great product . Very happy with my blinds
5 Doug L.  · Happy Customer – Service staff were very helpful, understood exactly what we needed. Delivery and installation done when as per booking.
5 Fiona Scott  · New blinds, fantastic – Easy to navigate the web page. The blinds were relatively easy to install.
5 Anthony W  · Great service! – So happy with quality & installation of our new blinds. Excellent speedy helpful follow-up support, especially from Ben. Thank you!
5 Marc  · First class – Ben was very responsive. He was also fantastic to deal with and very efficient. It was a great customer experience.
4 Vix  · Great products and good service – Sales rep was very knowledgable and helpful; Blinds took a little longer to arrive than promised but worth the result.

Reviews with attachments

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Helen and Brad
Helen and BradVIC
 

Fantastic service by Leon. We have purchased serveral blinds and sheer curtains and the quality is always excellent. Highly recommend Show details

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AlexBraun
AlexBraunVIC4 posts
 

Awnings – They installed both awnings they were quick polite and helpful I would highly recommend them, the sales person was very helpful in choosing the awnings and guided our choice.

Positive reviews

Libby H.
Libby H.VIC3 posts
 

Friendly and efficient service – The Blinds Place helped us out with fly screens for our rental property. Leon came out to measure up and was terrific and finding suitable solutions for some of the windows. (We had various types sliders, double hung sash...). We were happy with the price and they made the process seamless for us. Show details

Geza
Geza2 posts
 

Ongoing returning satisfied customer who has purchased for THREE homes over more than 20 years – . I have always booked direct for an appointment free measure and quote . Been lucky to each time get expert measurer Leon . I trust their advice and expertise . The roller blinds chosen are perfect, last the distance and so easy to use . Installation by your installer was easy and no problems Show details

sandra and Loraine
sandra and Loraine3 posts
 

Excellent professional quick service – We received a prompt call out with an experienced professional who found a good solution to our sunny back room. Installation was within 4 weeks and the installers had some initial difficulty but managed to overcome these and did a great informative job. Very happy with the results. Show details

Negative reviews

Rebecca
Rebecca2 posts
 

Sales service is fine but product doesn't stand the test of time – Bought several roller blinds 2-3 years ago, sales service and installation was fine. Till the roller blinds edges started tearing. After discussion was told its out of warranty and couldn't be fixed. Now all our blinds are doing this. To be fair they weren't used for an entire year of this period due to not being in the home and as it is these… Read more

blinds rarely get used. They seem to catch on the rolling mechanism. Either way, we won't be using them again and are now stuck with approx 5k of blinds we either live with in their pulled state or have to replace. Very disappointed.

Giddyup
Giddyup15 posts
 

End result not what was initially agreed – I asked for a blackout solution for my room and ended up with only a marginal improvement on the existing blinds for my $1500. I was told that the main outer blind would be 55cm out from the wall but never heard the words, "this means you wont have (anything close to) a blackout solution", (there was also an inner blind) and that light will come… Read more

streaming in through it, as well as all the other blinds that were installed. When I complained about the overall result I was told that it was partly due to the window sill not being straight, like it was my fault. Shouldn't they have worked that out? They are the experts, as I was regularly told. To their credit they did try to fix things including suggesting and making a wooden post to block the light but the installer said that would look awful and make little difference so we didn't proceed with that. I eventually got a $400 refund but very unhappy overall. If you cant give me what I ask for just say so at the start.

Tammy G
Tammy G2 posts
 

Wont go the extra mile for the customer – I went into the store to check out samples and i made it really clear I was ordering the blinds online and installing them ourselves. After 3 ltrips there for various reasons we found the fabric and was told they would contact the suppliers and let us know if they could do the blinds in that fabric as they had recently run short of it, therefore… Read more

stopping that line. I was called back and they could do the blinds but because they had recently taken the blinds offline they would need someone to measure and quote for them even though we had the measurements and just wanted to order them. I was advised it would cost more becsuse it required them to come out to take the measurements and input the information into the system. I reiterated we had the measurements and just wanted to add it to our online order. Again I was advised this couldn't be done without sending someone out.. iI seems crazy that a company cant accept an order over email or in person without sending someone out and charging extra Because of the lack of service or flexibility I told the manager Ben that I would have to go elsewhere to get our whole house new blinds. At no point did Ben try and save us as customers even though it was a whole house we wanted to fit out. The Blinds Place clearly doesnt need individuals business if they can let a customer leave because they wouldnt manually add 2 blinds to an order consisting the only reason I couldn't order it online is because of low stock. The Blinds Place showed no flexibility or even anyone to think outside of the box. Ben was a lovely bbn person, probably great with blinds but just didn't go the extra mile for the customer.

Recent reviews

Gayle
GayleVIC4 posts
 

Pretty good – Happy with blind and the installation guy was very helpful and pleasant. I found the salesman to be a little condescending and forthright, but I got ordered the blind that I needed. Whilst I knew there would be a 4 week wait for this particular blind, I never heard from company at all after ordering so had to chase up to see how it was… Read more

progressing. Then received a call advising delivery timeframe. Overall service and product was pretty good but nothing outstanding.

Darren
DarrenVIC3 posts
 

Fantastic service, price and product – The service was friendly and prompt. The price was so much cheaper than other suppliers with a great quality product. The install was completed timely and professionally. Could not fault the team. Show details

Shirley Young Berwick
Shirley Young Berwick
 

They have made our rooms much brighter to what we want very good – Thank You Ben and Coorey you both have done a great job for us .The installation was perfect they also fitted exactly to Bens measurtements i just would have liked the one blind in the dining room motorised but i was out voted by the other half ,but the chain is ok . Show details

Liz
LizVIC
 

Excellent product and service – This was an easy process - the salesperson, Leon, was efficient, knew the products and was able to suggest options. We are very pleased with the blinds. Show details

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Satisfied Customer
Satisfied Customer
 

Great staff – I’ve had blinds from the Blinds Place twice now, was impressed with Leon and Laurent the first time so this is why I returned for the next lot, they were reliable and very pleasant to deal with. Happy with the product too. Show details

Bronte
Bronte
 

Easy installation, great quality! – Blinds came super quick within 2 weeks when other companies told me 3 months from measure to install. Product quality is fantastic and installation was very easy. The team were fabulous to deal with after the fabric I initially ordered became out of stock and they express posted new samples for me to pick from so they could put the order through ASAP. Couldn’t be happier with them! Show details

Georgie Cannata
Georgie CannataVIC2 posts
 

Great Blinds – I highly recommend The Blinds place . Staff were well mannered, polite and efficient. Our blinds have made such a huge difference to the look of pot home. Show details

Joan Burrows
Joan BurrowsVIC
 

Very happy with the blinds from the Blinds Place – Very happy with the service , & the blinds are top quality , would recommend them to anyone thinking of installing blinds in their house , Joan Burrows

Kathleen B.
Kathleen B.
 

Excellent service and quality – Excellent - the service was great and knowledgeable, they arrived and were fitted quickly and were excellent quality - and price. All in all it was made easy to support a local product.

Rob
RobVIC
 

Great customer service – I visited the show room to get as much information as possible. Then a visit was arranged for the sales rep who had expert knowledge of what was possible and what would be best. He took detailed measurements. Then a second visit was arranged for one of the installation team to visit and re-check measurements. The order was placed, and when the… Read more

shutters were ready we arranged an installation date. On the day of the schedule installation the installers arrived in time, finished the installation (8 doors and 3 windows) efficiently, leaving us absolutely delighted.

Gary1414
Gary1414NSW43 posts
 

excellent product – Very, high quality product, and excellent service from the sales dept when I had a question Very quick time from manufacture to delivery after ordering This is the second purchase from The Blinds Place and would highly recommend them to anyone Show details

liz
liz
 

Excellent attention to detail – The Blinds Place kept me informed throughout the process of the supply and installation of my plantation shutters. The designers and installers listened to my needs and met them. The attention to detail when installing was fantastic. I am very happy with the result. Show details

AnthonyM
AnthonyM3 posts
 

Perfect ! – Professional, honest and great quality blinds. Also, no long waiting for quotes and installation. Great to deal with this excellent company. I highly recommend !

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Nathan
NathanQLD3 posts
 

Good quality blinds, no issues – Blinds were delivered quickly and as described. Had to put order in hold due to my situation and this was no issue for them. Easy enough to install. Had no issues, would recommend. Show details

Paul
PaulVIC
 

Perfect Fit – The entire process was quite seamless with really good knowledge of what type of blind would suit my place. The installation guys were very courteous and helpful and the installation was done very quickly taking all their rubbish away. Show details

Adam
AdamVIC2 posts
 

Great product matched by great service – From the first contact about blinds to installation, the whole experience was first class. I did receive other quotations but the knowledge shared and why to choose the blinds we did was the stand out and we couldnt be happier! Show details

Wendy R.
Wendy R.VIC2 posts
 

Absolutely thrilled with outcome – This is the second time we have used The Blinds Place & once again they have provided great service, excellent product & a fantastic outcome. We couldn’t be happier with our shutters & blinds. Show details

John D
John DVIC4 posts
 

Good product and Good Value – Ordered with local trader TBP....and had blind ready on time, and neatly packed .Gave simple installation detail , which enabled me to install in under 5 minutes.Works perfectly .Will happily return Good product .Good Value

Ravi Hattarki
Ravi Hattarki2 posts
 

Would highly recommend this company – I have used this company twice, very happy with the service, price and quality of work. Very friendly staff and prompt to support you

Edi
EdiVIC3 posts
 

what a pleasant experience – quote was done on time, delivered within the promised time frame, installed at exactly the time they promised to come! Every single person from quote to company to installer extremely friendly and polite, the whole process just a pleasure on top of very nice and beautiful blinds. Thank you!! Show details

Betty
Betty
 

The plantation shutters “make” my front room – The Blinds Place was recommended by a friend who had a very good experience with them. Also I am happy with the service and especially the end result. The shutters fit perfectly and look very chique. The shutters transform our front shop into a beautiful living area. Because the windows are very big (5x3.6) we needed 7 panels. They are very easy… Read more

to open and adjustable. Even when we have the shutters open we can look outside but it’s difficult to look inside. The installer who did the measurements as well is a real professional.

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