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The Car Kit Company

The Car Kit Company

Online store, Physical store
4.4 from 90 reviews

Reviews

4.4

90 reviews
5
(69)
4
(10)
3
(1)
2
(1)
1
(9)
  • Product Quality
    3.0 (4)
  • Return Claim MadeYes (0) · No (3)
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This is perfect

published

The CARKIT staffs are amazing, great job and great customer service. Highly recommend this company
Sam is a great guy, great communication skills, friendly and arrived on time.
5 stars for sure

Product Quality
Return Claim MadeNo
Norman

NormanSydney, NSW

  • 2 reviews

Excellent review

published

Had instillation of a Dash camera and Reversing camera today they arrived at the time that had been arranged,He was very professional,And explained every question that i asked,I would recommend The Car Kit Company to any one that wanted this kind on work done on there car
Norm Collis Happy customer.

Product Quality
Return Claim MadeNo
Jas

JasMelbourne

  • 2 reviews

Get a better receptionist

published

Called for a quote and received the most curt five word reply from Tony and he hung up. Absolutely lacking in phone manners and basic customer service, I’m hesistant to bring bigger business their way in future.

Product Quality
Return Claim MadeNo
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edaj

edajSydney

  • 3 reviews
  • 1 like

Unprofessional. Rude, Defensive, Blaming Customer Service

published
Product Quality

Unprofessional company

published

After job was done I came back with some questions on the installation. I was meet with very rude and arrogant responses and accused of making stuff up as to get out of payment. Very unpleasant experience. Would most definitely not recommend.

Gordon

GordonMelbourne

  • 2 reviews

Mobileye installation

published

There was a bit of a hiccup at first but when the team were alerted there was someone at my doorstep within hours. The installation was not without its problems but James solved them and I couldn't be happier. He even tidied up some of the wiring for my navigator and dashcam. Top job!

Fimad

FimadSydney

  • 2 reviews
  • 2 likes

Avoid this company! Unprofessional

published

Avoid this company! Unprofessional And they don’t have clue what they are doing. I got all sort of alarms from car after they installed dashcam. Had to take care to dealer to get it resolved. Also I they broke the rear dash cam cable and they claimed that the rear dash cam was faulty, I had to drive to dealer where they tested and they found out that it was the cable the installer had broken it.

1 comment
The Car Kit Company
Clive R.The Car Kit Company

Hi there. Please can you make contact with us or let us know the job # or invoice # as we have no recollection of this incident. We haven't provided installation services to retail customers for well over a year now.

Jason

JasonPlano

NAV bypass kit - Infinity JX35 - excellent!

published

I just installed the NAV bypass kit for our Infinity JX35. Works great, professionally made and designed product, and easy install with clear photo instructions. Been working now over a week and no glitches/bugs found.
http://www.carkitcompany.com/infiniti-bypass-kits/jx-2013

NotHappy

NotHappy

  • 3 reviews
  • 3 likes

Great service and product. Works like expected

published

Booked in mobile technician to attend onsite to install front & reverse parking sensor + install power for dashcam for my new car and all was done accordingly. The sensors work great and should avoid accidents now.

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On hard to juge front bumper position the front mounted sensors make parking much easier

published

On line, purchasing was simple and prompt.
Orlando Roccella is an asset to your company, his eye to detail and finesse was great to observe.

My comment on the installation is, Are the sensors adjustable as the ford fitted to the rear trip at 1600mm and the front Car Kit trip at 800mm while the front sensors mounted just to each side of the number plate fail to pick up a 100mm dia bollard, the bollards are approx 1 meter high.

But all told, i am very happy with the installation and would recommend the Car Kit company to any one.

Mal Grumont

Kirk

Kirk

  • 2 reviews

Perfect service, fast replies and booking of my appointment. Camera has exceptional clarity,

published

Organised online, email to confirm and then a phone call or two to organise finer details. The technician was right on time, very fast and efficient. Always courteous and explained the operation concisely

Sam W

Sam WEast Maitland

Got my first reverse parallel park first time with camera

published

I made an enquiry online about the product and got a fast response. Staff were really friendly and easy to talk to and quick in there responses. The product itself is brilliant - the image quality is a lot clearer than what's I was expecting and the mirror functions better at night than what my original did. Installation was quick and easy, and was very beneficial having the installation completed at home. Would recommend buying this product, and would recommend dealing with this company. They were brilliant.

Heather

HeatherGreater Melbourne (Metropolitan), VIC

  • 2 reviews

A Very Happy Customer!

published

After speaking with Tony last week regarding a Bluetooth Car Kit I decided to go ahead with it.
Orlando was my Technician, He was very Professional and answered my questions with ease.
I am so happy with the Installation and the service I received.
Orlando is a credit to your Company.
I have no hesitation in recommending The Car Kit Company in Future!!

Regards,
Heather.

DAJ

DAJPerth

  • 2 reviews

Great product, great service,great installation.

published

Its a great safety addition to any car.

published

Found online and the purchase and instillation was great. S

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Doose

DooseIllawarra, NSW

  • 7 reviews
  • 1 like

Thoroughly professional company

published
Kylie

Kylie

  • 2 reviews

Bluetooth

published

Purchase was easy, the guys were really helpful with my queries and the installer Francisco was very obliging. Thanks for making it so easy!

Blackvue DR650S Dash Cam

published

Professional and hassle free onsite installation for my dash cam. Great to know the company offer a life time installation warranty on their products.

Geoffro

GeoffroBrisbane

Blackvue Dash Cam

published

I purchased this product by phone and the purchase process was easy and hassle free as was the installation process. Thanks

Blackvue

published

On line.
Easy.
Installation was faultless. I would recommend Herman / car kit to all.
Prompt and professional.
J S

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Questions & Answers

ken

kenasked

The Car Kit Company

Does this company still do work for private customers or only fleet work?

No answers
JanJ

JanJasked

The Car Kit Company

Hi
I realise that you deal only with fleet now-however had reverse sensors fitted to my outlander in 2013-monitor which shows distance in-car has ceased to work-sensors still fine!

can you tell me the brand that was used then--so my auto electrician can get hold of one-trying to avoid to purchase a complete kit again?
Cheers
Jan Jensen

No answers
Sam ADAM

Sam ADAMasked

The Car Kit Company

Do you only provide services to fleets?

1 answer
The Car Kit Company
Clive R.The Car Kit Company

Hi, yes. For many years we provided our products and services to retail and fleet customers, but nowadays only to fleets.

Get an answer from our members and The Car Kit Company representatives

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