The Car Kit Company

This is perfect – The CARKIT staffs are amazing, great job and great customer service. Highly recommend this company Sam is a great guy, great communication skills, friendly and arrived on time. 5 stars for sure

Excellent review – Had instillation of a Dash camera and Reversing camera today they arrived at the time that had been arranged,He was very professional,And explained every question that i asked,I would recommend The Car Kit Company to any one that wanted this kind on work done on there car Norm Collis Happy customer.

Get a better receptionist – Called for a quote and received the most curt five word reply from Tony and he hung up. Absolutely lacking in phone manners and basic customer service, I’m hesistant to bring bigger business their way in future.

Mobileye installation – There was a bit of a hiccup at first but when the team were alerted there was someone at my doorstep within hours. The installation was not without its problems but James solved them and I couldn't be happier. He even tidied up some of the wiring for my navigator and dashcam. Top job!

NAV bypass kit - Infinity JX35 - excellent! – I just installed the NAV bypass kit for our Infinity JX35. Works great, professionally made and designed product, and easy install with clear photo instructions. Been working now over a week and no glitches/bugs found. http://www.carkitcompany.com/infiniti-bypass-kits/jx-2013

Great service and product. Works like expected – Booked in mobile technician to attend onsite to install front & reverse parking sensor + install power for dashcam for my new car and all was done accordingly. The sensors work great and should avoid accidents now.

Unprofessional. Rude, Defensive, Blaming Customer Service – If I could leave a no star rating I would. The product and services provided has been abysmal. A couple of years ago my wife and I purchased a head unit and a reverse camera with the understanding that the install would use existing factory wiring/microphone etc. We were grossly misled. 2 years later the unit and the install is riddled with… Read more

issues. The system is buggy, faulty, bluetooth disconnects/drops out, the charging cable and function doesn't work (a tech came out and gave me a lighter adapter charger to use instead), after a system update no change, I dont play music through the bluetooth function because its unreliable and freezes, I use my headset because no one can hear what I am saying. I have brought these issues to customer service and have been met with complete rudeness and defensiveness. My complaints have been palmed off as the manufacturers fault. No responsibility has been taken and all the blame as been put on the me the customer. I haven't experienced such poor service. In saying this my wife was also spoken to rudely, with her complaints and requests completely dismissed. Money hungry company with no interest in the customer what so ever. Stay away.

Unprofessional company – After job was done I came back with some questions on the installation. I was meet with very rude and arrogant responses and accused of making stuff up as to get out of payment. Very unpleasant experience. Would most definitely not recommend.

Avoid this company! Unprofessional – Avoid this company! Unprofessional And they don’t have clue what they are doing. I got all sort of alarms from car after they installed dashcam. Had to take care to dealer to get it resolved. Also I they broke the rear dash cam cable and they claimed that the rear dash cam was faulty, I had to drive to dealer where they tested and they found out that it was the cable the installer had broken it.

On hard to juge front bumper position the front mounted sensors make parking much easier – On line, purchasing was simple and prompt. Orlando Roccella is an asset to your company, his eye to detail and finesse was great to observe. My comment on the installation is, Are the sensors adjustable as the ford fitted to the rear trip at 1600mm and the front Car Kit trip at 800mm while the front sensors mounted just to each side of the… Read more

number plate fail to pick up a 100mm dia bollard, the bollards are approx 1 meter high.

But all told, i am very happy with the installation and would recommend the Car Kit company to any one.

Mal Grumont

Perfect service, fast replies and booking of my appointment. Camera has exceptional clarity, – Organised online, email to confirm and then a phone call or two to organise finer details. The technician was right on time, very fast and efficient. Always courteous and explained the operation concisely

Got my first reverse parallel park first time with camera – I made an enquiry online about the product and got a fast response. Staff were really friendly and easy to talk to and quick in there responses. The product itself is brilliant - the image quality is a lot clearer than what's I was expecting and the mirror functions better at night than what my original did. Installation was quick and easy, and… Read more

was very beneficial having the installation completed at home. Would recommend buying this product, and would recommend dealing with this company. They were brilliant.

A Very Happy Customer! – After speaking with Tony last week regarding a Bluetooth Car Kit I decided to go ahead with it. Orlando was my Technician, He was very Professional and answered my questions with ease. I am so happy with the Installation and the service I received. Orlando is a credit to your Company. I have no hesitation in recommending The Car Kit Company in Future!! Regards, Heather.

Great product, great service,great installation – I purchased online and received very good service and delivery. When I was called to arrange time for installation and was told it would be the next day in the afternoon, I explained that I was not available in afternoon, because I visit my wife who is care. He lmmediatly said we cannot interfere with your visit would it be OK if we do it at 10am.… Read more

I agreed and thanked for his consideration .As promised Dave arrived on time and fitted the reversing camera, showed me how it operated and I was very pleased with the purchase and service. This the second time I have purchased goods from this company, having previously purchased front and rear sensors and the same good service. I live in Western Australia and to receive such quick service and installation is very well received. Thank You

Thoroughly professional company – A little over 2 years ago I found The Car Kit Company online and purchased Front + Rear Parking Sensors for my Mazda Tribute and had them installed by their Tech in my local area (Wollongong). A few weeks ago I noticed the audio had stopped working. I contacted The Car Kit Company and was informed that the display unit would be replaced under… Read more

warranty. A little over a week later I was contacted by the local area Tech who told me the new unit had arrived and arranged to meet him in 2 days time. Replacement of the unit took only a few minutes and I was happy to have that friendly voice back again telling me how much space I had behind & in front of me as I parked.

It was a relatively quick and hassle-free process, as was the original installation.

I can't recommend The Car Kit Company enough!

Blackvue DR650S Dash Cam – Professional and hassle free onsite installation for my dash cam. Great to know the company offer a life time installation warranty on their products.

Reverse parking camera installation – Having known the vehicle type, not all correct mounting bracket parts were provided to the installer. This caused the installation to be attempted three times by the mobile technician. Once complete very happy with the result. Overall, very happy with the experience.

Satisfied Customer – Bought the Vivovation MF2 Dashcam online. Great service, fitted by their Tech. Great job all round. Top People to deal with. Thanks Guys

A great product – Great service with helpful staff on the phone , had my unit fitted by a their technician and what a great job he did . I would recommend this company at any time . Now I have piece of mind when driving my car .

Excellent Service – Purchased online, the service was excellent. Very happy to recommend. Thanks you Car Kit Company, i am very happy with the product and all round ease with how the job was carried out.

Happy happy customer!!!! – I purchased my Clarion radio -reversing camera online . The process was seamless, from order to completion, all staff i dealt with were highly professional; The fitter arrived on time & was most efficient I would highly recommend your company.

Friendly service – I found the Car Kit Company online & followed up by phone. All members I had contact with were very friendly and polite. Coming to our home in Newcastle was a bonus. The installer really knew his way around our 4WD and made sure we could wor k the product confidently. The product is exactly what we were hoping for. I would highly recommend the Car Kit Co. Thank you for your professional service.

Impecable service – Service was purchased online, purchased a front sensor for toyota kluger, team member came and did a great job installing product. Everything was completed on time and the price was just great. Well done.

first class service – Reverse sensors for 2014 Mazda 3 The fitter from the company called me re fitting the sensors. Originally we were going to take the car to the store to have them fitted as the fitter was away at the time. He called to make a time, and advised he would call out to our home, so 1st pleasant surprise. We made the time, on the day he arrived at… Read more

the agreed time, completed the work in a first class manner, no mess, colour matched, all ok. It is somewhat refreshing to have someone turn up when they say, and do a good job with no fuss.

Happy with the end result – I delt with Tony in sales who was most helpful, patient and professional. My installer was Mason who was just flat out fantastic!

Excellent Install – Purchased online and installed at home. Very happy with product and beautifully fits into my vehicle. I would have given 5 stars but I would've like more choices of stereos.

we are still waiting to have a wiring fault recified after 3 weeks – We have contacted you twice or 3 times and the installer ller called and made an appointment to rectify the problem and didnt show up

Hands Free Mobile again! – Prompt hassle free service. Service man arrived on time and did a great job. He then explained how to use the product. Thanks!

Great product, excellent service – Great service, reliable and genuine. Installed on the Gold Coast, flexible on day/time for installation. Very happy with the service provided